Bart and Ed are two of the most experienced and helpful people I have ever dealt with. They were both very eager to help me discover solutions for my moving problems. They provided very clear communication about what to expect when using their facility, and they offered all of their resources to make my life a bit easier. I would highly recommend these guys if you are in the market for short or long-term storage, hands down!
Climate control flat bed dollies for easeof transportation of storage goods
Easy on & off the highway. Clean & safe. Finally moved out. ED was a great help.
A great option for storage - convenient location, safe and clean facility. The staff were great to me - I cant recommend this place more highly. I had total peace of mind while my beloved items were stored. Thank you, Life Storage.
Couldn’t ask for better customer service. Bart was thorough and went above and beyond what I asked for. Not only am I going to use Life Storage again, I’ll be sure to recommend this facility to everyone I know. Thanks Bart!
I don’t even know where to start! These men helped me at a time where I was so beyond stressed and they were literally my guardian angels. Not only did they call me after I reserved my unit online to confirm, but they made sure I knew ALL my options to get the biggest bang for my buck. I was able to use the free moving van which took LOADS of stress off my plate because I didn’t know how I was going to move without a large truck/van, and they also worked with me and my ever changing schedule that week. To say that they went above and beyond would be a disrespect to them because they literally changed the whole mood around a very stressful and crazy time in my life. The facility is super clean and organized also which made me feel super comfortable storing my things. Honestly would recommend ten out of ten. Amazing humans doing amazing work. A pleasure working with them and it makes me feel great knowing I’m supporting people who are so genuine and kind. If you’re looking for storage, you can NOT go wrong with this location. 100 stars.
Great place! Everyone is super helpful! Climate controlled, moving truck accessible, and secure. I highly recommend.
Bart is an exceptional employee and provides outstanding customer service. All of our interactions at life storage Danbury have been A+ experiences, but can’t emphasize enough how helpful, accommodating and friendly Bart has been. Thank you!! Highly recommend this facility to anyone because of Bart.
Both Ed and Bart made the process very easy. We were able to see the unit before renting it to make sure the size fit our needs. We recently adopted a rescue dog with anxiety. They allowed us to bring her inside with us. I would definitely recommend this storage facility.
Great customer service. I had a problem logging into my account and I called the office and Bart was able to quickly resolve my issue in a friendly and knowledgeable way. I have been using Life Storage for about 8 years and have always gotten great service. Safe, secure, and professional.
Life Storage in Danbury is an incredibly clean, climate controlled and secure storage facility. Staff is polite and efficient. I highly recommend this facility.
Bart and Ed went above and beyond to help me out with my moving process! They made everything so easy and did everything they could to make sure I was getting the best deal! Thank you guys!!
Fantastic team, clean facility, outstanding staff and 24/7 access makes this storage facility my go to. Highly recommend.
Nice. Air controlled. They give you a lock and keys.
I am in the office with Evelyn as we speak. I have been renting the can to help my clients move their items. Customer service is Great place is always clean. And the Manager will always make you laugh. Shes a great part of making sure I am able to do my job. I wish you could see her smile. Shes a great person all around. Thanks Eveie.Ty the guy.
What a amazing place. Very clean. Evelyn in the office is very helpful. You will never see her sitting still she is active on the property Wishing all a good morning or a Good AfternoonI personally enjoyed her Welcome call the next day to make sure all our needs were meet. Shes super at her job.
People was very nice and friendly, I recommen if you need to get rent extra space, prices are so good, even the people offers to you a transportation to move the stuff.
Evelyn was quick and patient with us. She allowed us to ask questions then responded with knowledgeable answers. She was great overall to me and my dad. Thank you Evelyn! Team Chrysler!
Life Storage was super flexible and friendly. It really took the extra stress out of moving. Evelyn Conklin deserves 10 stars for her outstanding customer service. Highly recommended!
I had used this facility previously when it was Westy and liked the facility, so when I needed storage again, I came back and Im glad I did. Evelyn helped me and was wonderful. The process was quick and she was good people right from the start. Im glad to be back.
I needed some extra storage for files and miscellaneous things from my small office. I started with a phone call the toll free number and the customer service rep could not of been more helpful. There was only one storage unit available in the small size that I wanted and she put it on hold for me without even a deposit. I went over to the facility on Kenosia Rd. in Danbury and Evelyn the manager and Bart who works there werre so very helpful. Bart showed me both sizes of storage room that I was interested in. Later in the day I decided on my room, called and set everything up. The transaction was transparent and seemless and the facility is clean, and cared for . There are many carts available to bring my things in, and of course out. Very happy with this experience and I recommend highly
Gentlemen at the Front desk on Saturday 7/31 very rude and unprofessional
We have moved 6 times in the last 8 years. This specific location has eased our transitions with both long term and short term storage for about 4 years worth of storage. I absolutely give them 5 stars !I have helped many other people with their moves and their use of other storage facilities. I’ve seen what they look like, how they work. There are good reasons why I always come back here! Here’s why:1 *****The folks in corporate and on site have all been professional, helpful, friendly, and have helped us plan each deposit or retrieval.2 *****The contracting and billing have been (almost) flawless and the on-site folks have been able to resolve any questions quickly and fairly. It’s an honest operation.3 *****The facility is clean, spacious, well lit and temperature controlled. The property is secured so only customers can get in; your personal security code allows you entry almost anytime.4 *****You unload into or load outbound from a large open space in the building — so helpful on both hot and rainy days!5 *****They provide large, smooth-rolling carts for you to take your “stuff” to / from your unit in a logical sequence for putting into storage or into your vehicle when you leave. The elevator is huge and the hallways are wide so it’s easy to move a lot in with each trip, even without professional strength movers.
Had the most impeccable experience today with Evelyn, the new manager of this Danbury location. Her customer service was the best I have experienced with Life Storgae thus far, after numerous less than stellar experiences with the previous employees at this location. She answered all my questions clearly and helped me coordinate the best unit for my needs. She went above and beyond helping me understand the various options available and coordinate being on the waitlist for a particular size unit.Cant emphasize enough how wonderful she was to work with, a stark contrast to previous employees who seemed disinterested and often gave us incorrect information. She is the gold standard in customer service, a true gem to interact with. Evelyn, if you see this - thank you for everything and look forward to interacting with you again!
I work for a moving company out of NY and I have to say Evelyn and Bart really are great at what they do. If you need to store please check them out. Professional from start to end
Evelyn was extremely helpful with my storage needs. Moving in itself is stressful, she helped reduce my stress levels and got me the storage size I needed. Thanks Evelyn!!
Great facility. Manager Nikki is lovely, pleasant and nice. Facility is clean and well kept. Rental was easy.
Been using units here for the last 3/4 years on and off, this place is amazing. Great staff and great location. It’s always easy transition storing things in and out.Air conditioned and kept very clean.Price is very reasonable and feels like your keeping your artifacts in a top star hotel. Overall very satisfied with my experience here.
Clean, well lit, secure and easy to access. Nick was very helpful, he made the process quick and easy. He answered all my questions and mentioned things I didn’t even think of. Very affordable and I would highly recommend storing here! I trust my lifelong belongings here at Life Storage
This place is easy to access, wonderfully clean and quiet, and employs very helpful staff. Nick was generous and efficient in getting me everything I needed.
Highly recommend! This was our first time ever using a storage facility and Anna made our experience the easiest and quickest that we could ever dream of. She was super helpful, informative, transparent about costs, fees, sizing, etc., and generally just very sweet! You definitely won’t regret giving them your money
Nick at the Kenosia facility was very helpful very nice. I liked him very much he does good customer service. I know, l was customer service in the furniture business for many years.. Thank you Nick
Good experience nice people not a scam place
Thank you Life Storage. We just moved into a 5x15 space that works perfectly for our transition / downsize. The space is the perfect size, clean, warm, and well lit. The facility is well maintained. Nick, the associate manager, walked us through each step with answers to all of our questions, patience, and a smile. He even laughed at my husband’s many attempts at humor. And after comparison shopping, the price can’t be beat. This was a very smooth and pleasant experience. We highly recommend Nick and Life Storage!
I have visited this facility in the past and I was really impressed. I wanted to get on here and leave a review for this company because I felt the staff were extremely knowledgeable and deserved recognition for their hard work. They will definitely be getting my business in the foreseeable future!
Staff was very friendly and helpful. I got set up right away with my unit and I was in and out in about 15 minutes.
Easy online reservation, great customer service. Nikki explained everything and was very helpful.
I am rating this place 5 stars because it is a top shelf business. The storage rooms have a great selection of sizes. It is very clean, expansive and has Nick Rinaldi, an assistant manager at the Danbury Conn. location who will answer all your questions, show you around and make you feel you found the right place. Do not hesitate to check out the Danbury Life Storage!
I visited this facility a few months ago and I am now considering using this company to store for my business needs thanks to the great customer service I received from Kevin.
Every time i walk in i am greeted so nicely and with so much kindness. This one lady Jennifer, was so nice and she helped me with a smile they whole time i needed help.
Nick, the Sales Representative, was very helpful, professional and kind. He provided the best option for my storage needs with the best value. It was a pleasure working with him.
Nick Rinaldi was so extremely helpful! We will be coming back and recommending LifeStorage just because of him!
We love Anna and Rakel! We have been treated so well and this facility is absolutely wonderful. It’s so clean and bright that you feel like you’re in a hotel. Thank you so much for everything! This is going to be a good relationship!
Have been a customer for many years. The Manager has always been pleasant, professional and a breath of fresh air. I can’t say enough about this wonderful woman. She is a major asset to the representation of your company.
Good place. It was originally a Westies so it is well built and has an ample supply of working carts for moving stuff
Great storage, was referred to buy moving boxes. Was amazed by the building. The manager was very pleasant even helped me figure out sizes I needed.
I first spoke to Nick Rinaldi last week inquiring and comparing storage units priced and spaces offeted. I chose them because Nick was polite and very accomadating. I am hearing impaired /deaf and he was very patient with me. He had to repeat himself several times ut didnt seem to be frustrated with me at all. I was also not in a good frame of mind as I was in a pressure situation to leave my home and find storage quickly. He was sympathetic and kind. All in all the service was outstanding, informative and very reasonable in feel price.I like I made a new friend. I would recommend this facility to anyone and if they offered 10 stars I would give them that.
I recommend this place to everyone! Rakel was so great! Friendly, informative and hardworking! Im glad I came here and didnt go anywhere else. Very clean place, great pricing and great service- you cant ask for anything else!
Anna the Facility Manager was nothing short of amazing! We were on a finite timeline with our move and Anna was more than accommodating. The staff is phenomenal and the facilities are pristine. I feel very comfortable leaving our belongings here! THANK YOU ANNA!
Stored my business supplies here for several months. Very pleased with the upkeep of the building, climate control is a plus and the ladies working there are always very pleasant. Highly recommend.
Professional and knowledgeable staff. Nick R. was extremely helpful and answered our questions.
Been a customer for the past 5 months. The unit is the perfect size for my belongings. Always very clean and well maintained facility which is a plus compared to other places. I would highly recommend it. Staff is great and Anna is a pleasure to do business with.
Nick,Very good custmer service,and very good skills, i give him 10 stars
Great staff! Super accommodating and helpful!!! The facility is clean and units are easy to access. Glad I made the switch!
Great place. Storage was easily accessible, the space met my needs, and the carts provided were super handy!
This is a wonderful facility that came highly recommended to me and did not disappoint. It is well designed, neat, clean and climate controlled. Large elevators with rolling carts always accessible. I recommend the 4th floor spaces with ease of access and wide hallways. The gated entry and security is excellent and I always feel comfortable visiting. The staff is friendly, helpful and professional.
Great place, the staff was very professional and the place was very clean. Ive been to other places before that were not even close to this place. I highly recommend!!!!!!!!!!
High end storage at a great price. Stored here for over a year and was very impressed with the up keep of the building and professionalism of the staff. Would use again.
Excellent, safe, and dependable storage facility. Nick was extremely helpful throughout the entire experience and was on top of everything.
The facility here is great! Life storage is a climate controlled storage with a clean and safe environment. Rakel thank you so much for being kind and helpful in making this experience great!
Nick is awesome. Very personable and a true business gentleman.
Very professional service in person and online. Clean facility
I have some things in storage there. The place is clean, climate controlled. The staff is professional. I feel my things are safe there.
Best place to storage everything you need! Rakel is truly helpful! I recommend this place anyone the place is very clean & organized.
Nice place great staff been storing here for 3 yrs now highly recommended! Rakel is great I usually only have time to come on sundays and she is always there! 😊
Great facilities. I have used facility a few times over the years and I have always been very pleased with everything. Safe, clean, temp control, survalance cameras, good friendly staff :)
My wife and i had a great experience at life storage. The place was very nice on the inside and our unit is perfect! We love having someone at the front desk at all hours of operation and Rakel was very nice and friendly and helped make this a no-brainer for us
Anna was extremely helpful and wonderful to work with. The facility is very bright and clean. Highly recommend for all your storage and moving needs!
Very clean, well lit facility. Courteous and professional staff. Associate Manager Nick Rinaldi we very helpful.
Superb service! Nick and Anna always make sure i’m out of there quick and easy! highly recommend!
Went into the facility for a tour and some merchandise. The staff was sharp, well informed, courteous, and eager to help. The building was more like a 5 star hotel! Will be storing in the near future as I was well impressed.
Raquel and Anna we very friendly and had excellent business acumen. The experience was effective and efficient. We are happy with having chosen this location.
The reason they have a high rating is because they ask you to review them when you go to sign up and give you some discount. The manager is very rude and least helpful. The place is good and most other members are professional, but the manager that you run into the most is THE worst.
Kevin and Nick were so helpful and great!Thank you so muchKolleen
Anna is very nice .... she needs a raise and lower taxes.... but having to do this within 2 minutes of arriving is funny. Place is great though.!!!! 5 stars
The employees are super friendly and helpful! They take the time to show you around and answer questions! The facility is very clean, has cameras and is very secure! Highly recommend this place for anyone looking to store items!
Very courteous staff and a great place for storage. Anna always greets you with a smile and always goes the extra mile to help with anything one my need!!! Highly recommend for storage needs.
Great experience my furniture was in great conditions and Anna was amazing
Very clean facility well lit associate manger nick was very helpful and respectful please I recommend anyone to do business here.
I am using my storage bin to store books, and I am in the process of cataloguing them. Hence I spend hours at a time in the facility. I so appreciate its neat, clean, and attractive appearance. I particularly appreciate the manner in which I am treated by its staff. They could not be nicer or more helpful.
Went in to get some moving supplies, they had great selection of supplies, fast and friendly service. employees were very helpful even helped me bring my stuff to the car!
Great place! Amazing customer service
Through my time with lifestorage the professionalism and kindness in helping me as a customer is well rewarded. 5 stars
Super clean, reasonable rates, friendly and accommodating staff!
Exceptional service, very easy down sizing. Very clean. Would recommend this facility to everyone .
I love this place! Its the best of everything you could ask for in a storage facility!!!definitely recommend this place to store your goods!!! A+++++++++!
Its clean, very good lighting, great pricing, well secured and the staff is very helpful!We have been using this facility for a decade and never had any problems!I highly recommend!
It is a great facility and Nick Rinaldi was very helpful with all our concerns as we moved in. But Nikki couldnt tell me how to turn on the lights and Anna wasnt able to finalize our insurance questions whereas Nick was on top of everything. Thank you Nick Rinaldi.
Referred by a friend and would recommend to everyone. Climate control is a plus, place is clean and employees are helpful.
Staff was always helpful. Very clean facility.
Very clean and safe, climate control is a plus!! Manager is always pleasant.
Just wanted to say that LS Danbury was a complete pleasure to work with . .. Anna, Rakel, and Nick were very professional and always willing to help . .. Thank you !!!
Kevin was a great help today. Thanks
My fiancé has her storing his belonging here for a couple years. Place is always clean, easy access to storage bin and the manager is always very friendly.
Awesome storage clean/well kept. The women that work in the office are very friendly and helpful
Nick and Anna go way beyond helping us with our needs! Excellent place for storage. A+++++“Larry Meth and Andrea Kolstein Meth”
We have been storing with Life Storage for many years. The facility is very clean, including the bathroom. The manager Anna is very personable and helpful. Also, Rakel is very plesant and helpful. I would definately recommend this facility to area residents.
Rakel was great helping the whole rental process go seamlessly within minutes!!!! Beautiful storage location. Thank you Rakel!!!
Stephanie was so phenomenal please give her a raise
Have had a great experience here the staff is always friendly and helpful