I recently leased a Nissan Rogue from Hanlees. Cheryl and Joan were exceptionally helpful and professional. Not only did they transparently answer all of my (many) questions, but they seemed focused on creating a long-term customer instead of a treating me as a one-time sale. The experience did not feel like I was ever being sold. If my next car is a Nissan I will certainly be coming back!

ROB YOU THE MAN!!!!Not only did you make this process easy! You made it enjoyable! Thank you for everything!I normally hate the process of buying a car! But you made it quick simple and efficient. You were understanding, caring, thoughtful and listened to my needs. You met my goals and surpassed it!Whoever reads this please go to Rob! He will get the job done!

My experience with Joan was amazing! She was so patient with me and really helped me find the perfect car. She was so kind and personable! Joan made the car buying experience quick and painless. I really appreciate her being honest about my options without being pushy at all. She was so great, my mom bought a car the same day! Love her!

I can tell you Jeff in the service Department is awesome. Does not treat me like a dumb women. Listened to what i said was going on n even sat in car to check it out. This is twice i have been there n would recommend to a friend!

Joan helped me tons getting my car financed made the process really easy to understand and even had a really nice guy named wally drive out the paperwork for me to sign. Theyre very kind and will do what they can to accommodate you!

Jeff in the service dept. is the only reason I come back to this location. He is professional, takes time to listen, makes sure he gets the correct information and communicates empecably.He not only made sure I was back on the road safely, he changed the batteries in my key fob because when I bought the car it was almost dead.He even had my car washed for me. Jeff I surely appreciate you and will definitely be back to see you ! -Miranda G. Nissan kicks

Jeff was very professional and attentive to my needs. My vehicle was maintenance, washed, and checked out in a timely manner. Thank you Nissan

Worst experience ever the salesman promises we’re not kept and we were asked that Gap insurance and Recovery?? not be added only to find out both were and now can’t be cancelled. Dishonest salesman from the very start of process. Was told trade in would be given a good price because it was a Nissan was given $100 and told that we could not buy a used car only qualified for new.

I dont ever recall receiving a Nissan Coupon Card from Davis, living in Sacramento. The card brought to my attention to a recall my vehicle has. I had to book an appointment with a location nearest to me. I appreciate Hanless Davis Nissan for sending me out the card, I had to call the sales office to thank them and wish them well. The gratitude I received from the employee made my day. Best degrade, Simona

I was out of there in no time! My car feels like it is also running a lot smoother since having the transmission tuned up. The service manager also talked with me after to explain what was worked on, the current condition of my car, and what to expect in the near future.

Not efficient very slow the price was outrageous waiting 3 hours just to get an estimate is ridiculous and putting someone new in a service area with no help and to answer phones and help guests in front of him that is just unreal that shouldnt be happening they should have more people helping instead of one person in another room 10 ft away answering the phone just to forward the call to someone else and then they have to put them on hold because theyre only one person helping someone right in front of them and again the wait time to get a price estimate was crazy and even crazier was the price.

Straight forward, up-front and most pleasurable experience by far! My sales-rep was AWESOME from start to finish and beyond! This is my first Nissan ownership and likely wont be my last.

Got the car I wanted 🤗

I was assisted by Angela when I visited the Davis Hanlees Nissan and she was sooo amazing! I dread going into car dealerships but she made the experience so comfortable and catered to my every need and question. She made me want to buy a car from her because she deserved the sale! Thank you so much!

I needed a special part for my Blue Titan Truck fog lights. I was treated well. Parts Dept.help Is Ms. Wonderful.. Thank you. Nurse Cindy

Customer service was absolutely amazing. everyone was so helpful and knowledgeable. They werent pushy at all. Now with a little one on the way, Im all set with my new rogue.

My wife Angelina wanted to trade in her car for a bigger vehicle with more seating. Angela, Jimmy and Steve were extremely helpful. They were able to find her a suv that worked for her. Thank you to the people at Nissan Davis for being so helpful.

Theyre great. Really helpful if you let them do their thing. Im totally happy with my purchase.

I was Buying Altima 2021 On 31st Dec Salesman was very nice and they gave me good deals Im satisfied with him.

Fred is a epitome of how a great salesman should be . He represent the brand (Nissan) with professionalism and very well versed with the key features of the car. Keep up the good work Fred!!!

Our salesperson Dave Parsons was fantastic to work with. He went above and beyond to educate us about the Leaf’s technology and leasing advantages. We didn’t feel pressured and Dave gave us all the time & attention we needed. Also the excellent finance/ contracts team did a great job of finding us an attractive lease deal to meet our needs. Anyways.. it was an all around awesome car shopping experience :)

Went in looking for a bigger vehicle for my growing my family and they had the perfect car I wanted all I did was fine then what I was looking for any matched me with the most perfect vehicle I am absolutely in love with my brand new car and I didn’t feel like I was pressure to buy they gave me options I wasn’t just one and overall I just had the greatest experience the sales people were fantastic everybody there is also and I will definitely refer people and I would definitely go back for anything that I need.

It was pretty painless process. Although waiting on paperwork and car detailing was a little long.

It was fast simple, and I drove off in a car that makes me happy!!

Angela was fantastic. Was very happy with my experience and with my purchase!

FRED IS THE MAN TO GO TO IF YOU WANT TO BUY A NISSAN. Pleasant experience with Hanlees Of Davis

Thomas aka Tom was the best salesperson ever. As soon as I got there I was greet with some water by Shane and got Tom called. The wait wasn’t long at all by the time Shane moved the car I wanted Tom was already downstairs. I went on a quick ride in the car with my friend and I fell in love with it. Though the paperwork was long Tom sure made it simple for me by working with me and my situation about credit. We got a couple offers for some credit companies but Tom made sure it was the best deal that I can work with. Tom overall was so helpful and managed to get my car for me that same day. He was very kind and understanding and fought for his customer. We had a nice chat while waiting for my paperwork to go through and let me tell you. He’s great with numbers, if I need another car I for sure will come back to Tom and this Nissan place for one.

Frederick and Angela gave me excellent service,

First off, I have to thank our amazing, most patient and caring sales Rep. Joan Hironaka. She cares about the customer rather than a commission which is very rare these days. A heart felt Representative that helps to get you into the vehicle you really want. My family and I cannot thank her enough for the tremendous, hard-work ethic, and patience she provided to us. I highly recommend Joan if you are in the market for a new or used vehicles. Thanks again Joan!Sincerely, Angela, Rosario and Family

It wad great, went in and got out pretty quickly compared to other dealers. The staff were really friendly and didnt push me to buy so i had an over all great experience

I felt absolutely NO PRESSURE. They LISTENED to me. PROFESSIONAL, POLITE, and WITTY. Joseph the sales manager was very involved and made sure every part of the experience went smoothly.

My car wouldnt start they found out the problem replace my battery went above and beyond to make sure I was happy

Had an amazing experience with Joe. Staff was kind and friendly. Fred was kind enough to show me how to operate the vehicle, and help me connect my phone to the car. Overall great experience! Thank you Joe and staff!

Such a great experience! Thank you Joe Vo for the above and beyond service. We appreciate all your help. It was the best car buying experience. Will definitely recommend to our friends and family.

Jeff knows & respects the value of Customer Service!Thank you Jeff

I had the best experience at Hanlee’s buying a brand new 2019 Rogue. Joan H. thoughtfully took me through the buying process and the financing was painless. I’ll never go anywhere else to buy my cars in the future!

Loved it. Came home with a brand new 2020 Nissan Sentra.

John was a huge help and very transparent about costs and work needed. Thank you!

From the first moment of contact everything was professional and everyone we spoke with was very knowledgeable about the vehicle we were interested in. Financing of our vehicle was easy and paperwork didnt take too long. Overall was a wonderful experience and I will be recommending everyone I know here.

We love it there. Joan and Johnny took great care of us and plugged us into a the best deal.

The team at Hanlees Nissan always works to go above and beyond to exceed my expectations. This is the 4th car that I have purchased from Joe and Johnny. I couldn’t be happier with my experience!!!

Great experience and superb service! I’m so thankful I found my car here and would recommend Hanlees to anyone. Thank you to Gary, Cheryl, and the entire team. I LOVE my new car!

Great service always get my 2019 nissan altima maintenance there Karina was there talking to me making sure things where going great thanks Karina. 👍

Tucked away but worth a stop. These guys are super cool

I have purchased 3 Nissans from Joe Vo and his team. They are truly professionals with a customer centric approach to selling cars. They make the process of buying cars fast and easy!

Got my tire rotation here, it was quick and easy! Thanks Jon for your amazing service!

We highly recommend you go elsewhere for service and repairs. They charged us $175 to tell us they could not get a stuck CD out. When we inquired about the high price and asked for a reduction they were completely unprofessional in their handling, including not calling us back after we left several messages and then lying about the verbal transaction that took place with my husband at the time of service.

I recently purchased a vehicle at Hanlees Davis Nissan, the process was extremely helpful and easy working with Joseph Vo and Johnny Thach it was not only a pleasure but it couldnt been more professional. This is the place I recommend for everyone. Im actually going back to purchase my second vehicle .Loving the new management !

I went there twice for nissan parts. Both times, great service and fair prices.

Joan, my salesperson was awesome. She showed us three different cars and helped with any questions we had. Was very knowledgeable and had a positive attitude which is great in this day and age, the thing that was awesome in we were done with everything in less then two hours! Normally a ALL day thing, but I lucked out. Thanks Joan!

The front desk rep doesnt wear a mask, uses profanity while customers are in the lobby, and has no respect for those who dont speak English. Overheard her being very rude to an older gentleman speaking Spanish. Avoid

I highly recommend this dealership. The two people Roxy who is the sales rep and Michael the finance manager were very thorough, trustworthy and most importantly honest. Not too many people such as these exist in these kind of businesses. Thank you Roxy and Michael. You guys are amazing

My salesperson, Joan Hironaka, really went over and above to make sure I received excellent 5 Star customer service. She was very attentive to all of my concerns before, during, and after the purchase of my new vehicle. She actually went out of her way to make sure the vehicle was perfect for me. I have never received such excellent service from a salesperson at any car dealership before coming to Hanlee’s Nissan and dealing with Joan. I’m recommending her to everyone that’s in the market for new or used vehicles. There’s nothing like buying a new vehicle and having such a great experience as well with a knowledgeable and helpful salesperson. It definitely makes buying more relaxed. If you are in the market for a car please ask for Joan Hironaka. 5 Stars all day!!

Professional, personable, pressure free, priced right.

The man to attended me at service was wonderful he was so polite and quick to help me. He took care of my oil change in no time. After everything was done he gave me a rundown of what was done to my car. I had a great experience. Everyone was so friendly.

Joan is amazing and I appreciate how personable, knowledgeable, and attentive she is.

Bought a new 2020 sentra from Tou. Very great salesman and his team gave me an affordable and reasonable payment plan for the car. After 3 hours of there time.

Great service

From the beginning of purchasing my car through the dealership, I let them know I would need a delivery as I work for the department of health services and 2 people on my team were awaiting COVID results, but were assumed positive.I asked about discounts for essential health care workers and recent graduates, I knew a lot of dealerships and manufacturers were offering them. This dealership did not. so I agreed to full listing price, because it was the car I was looking for, and I was tired of looking. They said they would waive the delivery fees. I appreciate this, because along with being exposed, I have been working 11-12 hour days for some time now, due to the crisis.HOWEVER, when it came down to it, because I opted not to purchase any warranties or Gap insurance. The manager told me they if you dont purchase the Gap or warranty I dont have the little profit to cover the $200 delivery and fuel[$167]. I am purchasing a used car for $27,000. I find it very hard to believe there is no profit there.I am so tired, I give up. I am paying full asking price and decided that I will save myself the $367 and go pick up. I would not recommend this dealership if you are trying to reduce your exposure or are looking for a square deal. I feel like the manager was taking advantage.

I need to give a 5-star here the day before I took my Infinity in for a oil change actually drove through the back parking lot on instinct because I was having issues with another vehicle and was in the market when I went through the rear parking lot I saw two Nissan trucks that I fell in love with the rest is history I have a beautiful gunmetal metallic Nissan Frontier I didnt care about the amenities because I really need a vehicle and thats what I had been wanting Im very happy the way they sold it to me and realized why I needed a vehicle and how come but they werent telling me anything I didnt know but I was glad that they confirmed it if I didnt leave there with that vehicle ultimately I would have had a problem whats the one I had they made a wonderful deal but I cant disclose better go around the end of the month itd be better for you hope you have good fortune like I did

Joan H. went out of her way to make sure my lease purchase was easy and that I was getting the best deal possible. She is knowledgeable and kind. I first tried to work with Nissan in Concord and was treated so rudely on the phone that I decided to drive all the way to Davis where I had first leased the car). I contacted Sue in Finance in advance and she expertly set up all she could before I came in. Floor Manager, Chris was okay but condescending and couldnt get my name right (even after I had been working with them several hours) which was annoying. Overall it was a great outcome for a situation most folks dread. Thank you Joan and Sue!

Excellent customer service hands down! One of the best dealerships in town. High five to Patrick who provided me and my daughter with an outstanding experience and a smooth transition💯

I bought my car here and had a GREAT experience inside the dealership on the day of purchase - loved my sales rep.While signing paperwork though I was the last person there and was being rushed through things. I was asked multiple times by the finance team if I wanted an extended warranty or any additional warranties, which every time I know I said no to. Upon reviewing my contract and paperwork doing my taxes this year, I realized I DID purchase the warranty (and multiple additional warranties) that I never signed up for or wanted. The paperwork they rushed me through where I was signing no to a warranty was actually signing me up for all the warranties.This is shady AF.I have contacted Nissan Finance and there is basically nothing they can do and the women on the phone said she heard complaints of this happening a lot. It really sucks to be spending more money and to feel taken advantage of. Ill never buy another car here...

They are the nicest people to work with. There are NO pushy car salesman techniques used at this business. So refreshing.

The service department is awesome. They accommodate my appointment for my needs and are helpful.Thanks guys

The service crew and customer relations manager were great people....They took care of my car, gave me complete explanations to all of my questions, and got me out in a timely manner

I got my first oil change and tire rotation at a discounted price. Saved $20.

We love your dealership! Everyone was knowledgeable, helpful and friendly. Thank you for making our shopping experience one that well be happy to remember.

They just want your money they don’t care about you or your experience with them.

I popped in to do a test drive on a whim, I drove the car and ran off to another test drive I had scheduled. I was back within the hour and Mario, Cris, and John were all super helpful (stayed late cuz I’m a PIA like that) in getting me the car quickly and helping me with the car I drove to the dealership. 100% would recommend 100% of times you asked me if you should give them a try! I love my car sooo much, it’s better than what I thought was my dream car!

Made an appointment to get a simple oil change on a friday morning, was told monday afternoon was available so i said thats fine. I work graveyard shifts so i knew i would have to get up mid sleep schedule for the appointment. I got there just to be told i didnt have an appointment. After insisting i did and 10 mins of them checking their system they confirmed i did and they missed it, and told me to come back the next day because their team had left. The next day they told me it would take 60-80 mins for an oil change. After waiting 2 hours i asked if they were done and then they spent 15 mins to check. So it took about 26 hours to take care of what is normally a 45 min task. I didnt catch any names but the woman who helped was very nice and caught the mistake, while the man who had the office in the service department couldnt care less and insisted is wasnt his fault and told me i should come in earlier for my rescheduled appointment after setting a time with the lady because it would be convenient for him dispite me mentioning my sleep schedule.

Hanlees gave me an excellent deal on a car that I had no intention on buying when I entered the door. The salesman did tell me the new version of Leaf was worth looking at, and he was right. Very fast transaction and they gave me a great deal.

Freaking awesome place. Credit score below 600, yet still ended up paying what I asked dont with my budget monthly. Ana was amazing. Thanks for the brand new 2019 ride.

It was ok I just moved here from southern California so I got use to everything being done in one day. It just takes a lot of effort to get out of work twice in a week to get your car basic service because parts have to be ordered.

I set up an appointment over a month ago for a simple oil change..took day off for them to tell me I wasnt on their schedule. Thats extremely weird that their computer system didnt have me registerd since Ive been a REGULAR CLIENT..very disappointed

Joan was amazing, super down to earth, super kind, super knowledgeable, maid my car buying experience wonderful!!!

Great experience at Hanlees dealership. Charles and Sue treated me very well and made me feel like more than just a customer! Im truly enjoying my Altima!

Arthur Delgado was the most helpful, professional, and communicative sales consultant I’ve ever spoke to. He always made sure my questions were answered. Although I didn’t purchase a vehicle, because of my credit history, people still need to be praised for their great work. Thanks Arthur!!!

My husband, Ed took our Nissan Quest in on Monday with an expectation of getting it finished the following week; that is our experience with other service depts., and it being a holiday weekend. To our amazement, they done all the work by Wednesday. Some must have worked over or something. Jasmine, the service writer, Scott the manager were great! We’ll be back again and again. Thanks ever so.

I took my vehicle for maintenance and the service was exceptional. I didnt have an appointment but my vehicle was serviced quickly.

Ana Reyes made me feel like family. I greatly appreciate how she made my car buying experience pleasurable. Thanks so much for a great experience.

This place is so great and the people who work here are so nice and helpful and work so hard to get you great deals and savings like Charles worked hard to get us a great deal and Johnny in the finance department is such a great nice human and was a great person to talk to and made the process easy and Chris is a great manager who is helpful and nice and great at his job

Hanless has an awesome and exceptional staff. Everyone there were such good team players.

We had the greatest experience at Hanlee’s! Joan Hirokana was the best! She took her time and explained the process to me and really fought to get the best deal for me that she could! I wouldn’t go anywhere else!

Service was fast and professional. Very pleased. Customer service was awesome.

Joan was amazing and made my first experience getting a car easy and painless. I would recommend her to anyone.

Had a great experience with our Salesman, who provided insightful commentary and help us choose the right product. Thanks again Eric!

Im a student at UC Davis but have not serviced with this dealer. Visited the service department just to get information about an upcoming service. Was immediately greeted by service consultant Steve, and then the rest of the staff - Jessica and Darrell. They made me feel very welcomed. Got the info I needed. Seemed fair. Great first impression. Will definitely be coming here for service!

It’s the best Nissan dealership around. The staff is the best. Best buying experience you can imagine

While the selection of vehicles available is impressive, the sales staff were pushy and didnt really listen to out needs. We initially started with a friendly saleswoman who tried her best to help us with our specific needs, but we soon realized the general price range was a little outside of what we were looking for. As we tried to head out, her supervisor/sales manager all but refused to let us leave. After a while, we were out of time and had to go, but the store manager (a different person) chased us down and tried to show us another vehicle clearly outside our price range.I imagine buying a new vehicle with plenty of capital on hand is fine here, but I dont recommend looking for a budget vehicle here.

Ana and Joan absolutely blew me away with their professionalism and caring. I walked in not expecting to be able to qualify for a used car and with Anas help, drove away in a brand new car. I cant thank those 2 amazing women enough.

Worst place I ever dealt in car buying; first and last! I bought the Nissan Centra 2019. I realized after a week the hubcap was missing in one side. Nissan would like to charge 75$. I was promised one year of free service; only to find out to pay 60$ when I took the car for service. The customer service is horrible, always harassing, not taking responsibility instead putting blame to the particular worker at their company; truly a bad place!

Had. A great experience at Hanlees Nissan .Quick and painless.

I came to the dealer because I had some questions and concerns about my car.cris and erika were very helpful. They were able to answer all my questions and concerns.

Horrible dealership, highly recommend you going elsewhere especially for any service issues with your car.

Very clean and cared for. I give 10 stars. 5 for customer care. 5 for what may sound funny, but when youre spending $30,000+ a really nice and clean place to spend it in is appreciated. So: 10-stars to Hanlees...

I thought Sue was excellent; she was helpful and knowledgeable and did not try to hard sell me.

Everything that the dealer and Eric did to help me, it was above my expectation. he did a great Job at explaining the buying process. and the features of the new vehicleThank you Eric

Great experience. Quick and easy. Thank you.

The Service Department is the best. I really like the new team they have. I felt treated with respect, shown recommends but no high pressure. I enjoy doing business like that.