First time going into the store and they did a fantastic job I had accidentally ran over my phone(Samsung Galaxy S8 Plus)at work with my forklift and thought my phone was done for. Came here the next day, dude told me it was going to be an easy fix, within a few hours I came back to get my phone and it look brand new and works perfectly, its like nothing ever happened.!!!
Great service and very timely. They are very professional and knowledgeable about the products they are responsible for. Customer service first. I would highly recommend their service.
Already ready with new information. Helpful, friendly.
As they say, people review only for extremes. I didnt believe that, but this might be might worst experience and only bad review. I got my iphone screen replaced here. New installed screen is of different size that it blocks the face sensor, can never unlock my phone without fumbling with passwords again (edited since the owner claims I damaged it, clearly stating the sensor stopped as the new screen blocks it. I am ofc not saying the entire 12 years of 100% work is bad). Plus the phone started to behave weirdly, touch input stops at random points in a day and doesnt work until locked-unlocked.Even more painful was that some water indicator was removed or damaged during this repaid, which prohibited my phone from getting upgraded (carrier guy didnt accept because of that. And the carrier guy did tell me how the indicator is often lost during such repairs, again I didnt mean to say you guys did a bad job, but at least should fix if a job goes wrong). Lucky that the carrier guy was a nice fellow and suggested me to try fixing the sensor and he would still take let me upgrade my phone. But when i reached out to the RC store for help for the water sensor, no answer or callback or
Brought my phone in for water damage, they opened it up and said that it most likely would need a motherboard replacement. However sometimes the phone will restart after being opened and reassembled. I decided to get a new one and went to pick it up, and it restarted with no problems. Has worked now for six months. Thank you for great service and for not trying to upcharge!
Plus pleasant with a good sense of humor!
Scam. Money vacuum machine. Sociopaths. Intentionally lie to me so that they can make money. Saying ten day shipping as one day shipping. James is a cheater. Should be fired.
Last summer (2020) I needed to get my iPhone 7+ battery replaced. I didnt want to jump through all the Apple hoops to get it done, but wanted a reliable battery. I talked to Randy, the owner, who happened to be at the Davis shop. He acknowledged that some after market batteries could be a problem, but hed had good experience with his current supplier. So I went with it, the work was done quickly and well. The battery has held up well. Thanks, Randy.
Bob and I are extremely happy with Matts professionalism being so helpful and prompt. Matt replaced the battery to Samsung 8 whose battery swelled to almost double the size. It was kind of scary. But Matt fixed any problem and replaced the battery. I strongly recommend RC Iphone Repair. The price of the repair was more than reasonable and was fixed the same day. Thank You Matt
These people are the best, most reliable in the business of tech device repair/restore.
Have used RC iPhone repair in Davis multiple times and I’m extremely happy with the service. These are very expedient and very polite business people. Often phone companies try to get extra money out of you when you have a cracked screen and it’s so much nicer they have the option of a place like this that does really good work. Highly recommend.
Very helpful took care of my issue. Resolved my concern with no hassle. Matt was amazing and would highly recommend RC repair.
Prompt, courteous, professional service.
RC bent backwards to help me with a broken Sony phone that I loved. After several months of trying all possibilities we decided it was not fixable and they assisted me in purchasing a new phone. Thanks a million, you and your team are wonderful.
Repair was fast & efficient. The representative explained exactly what he needed to do & quoted a great price. Very friendly. Clean environment. Will definitely return for future repairs! Highly recommend!
I left the phone for repair and a week later they said they should have asked for a pre payment of the pair needed. So they did not do anything during a week. Waste of time.
I broke my phone twice in two months and he was so kind and quick with the turnaround both times! He even gave me a little discount for being so clumsy lol I’ll definitely be going back if (hopefully no time soon) my screen breaks again!
Julie(?) was wonderfully communicative and the tech repaired screen on my ASUS high-performance laptop so its perfect again (and I can actually use it without an external monitor). I recommend RC iPhone Repair for your computer repair needs.
RC is extremely helpful and resourceful. They are great to work with and saved 3 of my families phones. Thanks guys!
Great customer service! My wife, had a problem with the first screen install (home button) . We went back, and they were super fast and courteous. Claudia took care of us, and the owner was helpful with how to enable the Assistive Home Button. Definitely going back for any future repairs.
My daughter had dropped her iPhone 7 and cracked the screen pretty badly. When we brought her phone in we weren’t sure it could be fixed. We dropped her phone off and were told to come back a few hours later. When we returned they had replaced the screen and everything looked and worked perfect! They were friendly, prompt and the price was reasonable. We will be back!
Friendly and fast service!
Great fast service!!! Dropped my iPhone 7 Plus off with cracked screen during my lunch hour and was fixed in 45 minutes. Friendly staff and reasonable prices!!! Highly recommend 🙌🏼 Sacramento location on Broadway
Oh my god these guy really made the difference in my day a better one. I came ere stressed and left happy with a fair price and wonderful customer service. If for genuine, honest, people who provide a great service then you found the right place.
At this point I will give one star. I ordered and paid full price $45 to replace the glass on my rear camera. They said they would let me know when it came in and I could bring my phone and it would take an hour to repair. I live about an hour away but occasionaly go to Davis. They let me know the part was in I took A-day off of work to go by there and get that done with a few other chores I could get done in Davis. I go into the store not realizing that it was 10:57 or 10:55 and lights were off which I didnt realize. The man at the counter in kind of a rude tone said didnt you notice the lights are off its not 11 oclock yet. I said I am just here to drop off my phone you guys said the part was in. The woman at the counter said please give us your passcode and we will have it done in about an hour. I leave come back in an hour and a 1/2 to have them tell me we ordered the wrong part youre gonna have to come back Saturday when we get the correct part. Depending on what happens from here will depend on how many more stars they getUpdate: i was contacted by the woman who works the front and was told that she mistakenly ordered the wrong part and that I would be getting a full refund and they would complete the repair for free. My Wife dropped my phone off and picked it up for me and the phone was repaired with precision and my camera works as well as it ever has. Unfortunately no refund was given to my Wife.
These guys are great! They’ve replaced more iPhone screens for me than I care to remember. And fixed other phone problems. Always fast, reliable, and at a fair price. I wouldn’t go anywhere else.
These guys are pros, good prices and they get the job done.
Had the perfect experience at this business. Had a fractured black screen on an iPhone 6. Called a few places within 3-5 miles got costs and repair time. Decided to use this business’s service. Service tech was courteous and explained that they didn’t have a “black “ screen in stock, but they did have a white one, and the cost. Also provided me with a little technical info, that was very helpful to me. Picked up phone in an hour, as promised. Great job!
Claudia and ( I’m sorry I forgot her name!) are so great! They explain everything, fixed my complicated iPhone problem( which Verizon couldn’t so) - and charged a very reasonable price!( I would say too low actually except it was a great time for me to get a deal). I can’t say enough about the service, the clear stating of the issue and the excellence of this shop!
Thanks for checking my iPhone charger.
!!A year ago, my iPhone battery was getting hot. RCI quickly, efficiently and affordable fix the problem. They were so great to deal with that I had my husband bring his phone there a few weeks ago. Not only were they able to fix his problem but were able to provide advise to prevent the problem from happening again. My husband is NOT easy to please but he will be back whenever he needs work done on his phone. I totally recommend their services!
I was having trouble with voice messages for my navigation. I took my IPhone into the Apple Store three times and to the AT&T store numerous times and they couldnt fix it. I took it to the RCiPhone Repair Store in Davis and it was fixedwithin half a day for a great price!!!
Great experience!
They fixed my cracked iPhone screen very quickly and without an appointment. The price was fair and they added a screen protector for an additional $5.Unfortunately, after 3 hours (and after they had closed) my screen went black and I couldn’t use my phone. I used the contact page on their website and heard back right away. I returned my phone the next morning and they replaced the defective screen right away and they offer a warranty on their work.It was inconvenient to return to the shop from my house, hence the 4 stars and not 5.
DAVIS CELL PHONE REPAIR VS. RC IPHONE REPAIRDavis Cell Phone Repair- amazing customer service- product came the day after it was ordered and fixed within an hour- technician is there every day (except Sun) from 10-6- asked only for $20 deposit up front- dont ask for your phones pass code- price was reasonableRC IPhone Repair- horrible customer service. worst i ever experienced- product came a week after it was ordered even though they said 2-3 days- wrong product came than the one ordered- technician is only there certain days so you cant drop it off any time- make you pay the full cost up front- ask for your cell phone pass code (even though theres no reason they would need it)- price was more expensiveCHOOSE DAVIS CELL PHONE REPAIR!!!
Great work, reasonable price, in and out quickly. Thanks!
Expert, professional and very generous. My iPhone5Ss rear camera was stopped working after I dropped it. This guys fixed it in less than 5 min and the best part, didnt charge me a dime as it was just a loose connection. Highly recommend.
I have had 5 different phones fixed there for my family and employees. I have very good experiences. In one case where my fix didnt work, they fixed it again without a charge. Thanks for your service!
Brought my phone in after dropping it and shattering its screen. Two months later I still hadnt heard back so I visited the shop, where they had to make a phone call to even figure out what happened to my phone. Apparently it was more damaged than previously thought, and they had to order some more parts. They did call to tell me maybe a week later that they were still waiting on a part to ship, but after that I never heard from them again and I ended up just buying a new phone. Complete waste of money.
Fixed the back camera glass and now camera won’t focus. They said there could have been dust on the lens and there was nothing they could do. Should’ve disclosed that possibility before charging me $70 and simply fixing the cosmetic issue.
These guys are fast and efficient. Had a broken screen on IPhone 6 and was able to get it fixed the same day. They were also nice enough to fix the minor issue with the speaker on the phone.I know where I’m going back to get my phones fixed.Ramesh
Great service and price! Got my phone fixed in a timely manner!
This place is wonderful. I went to another repair shop in Davis to see why my iPad wasnt charging correctly, and they couldnt find the problem. It was a huge waste of time and money. I had a feeling my iPad COULD be fixed, so I went looking for a second opinion, and found RC iPhone Repair in Davis. They did a wonderful job, and found the problem right away. I only go here for repair now. Thanks!
Friendly staff, willing to go the extra mile to help.
Worst service I have ever received trying to get my phone fixed - they provided the wrong type of screen and charged for a better quality one and wanted me to pay again a week later after the faulty screen began to cause problems and I brought it back.A SCAM.
Always a great experience with RC iPhone repair. Randy and the crew are top notch!
I have several old iPods, and one of them was not working properly so I brought it in for repair. The technician was able to assess it and unfreeze it—the iPod was jammed up—and handed it back to me without cost. Thanks guys!
Julie fixed my phone very quickly! Glad I came here.
Very nice people, quick to help, knowledgeable, not the kind of people that are trying to rip you off. I have gone back many times
I was quite impressed with repair of my mashed iPhone today: good price (about $60 to repair an obliterated screen), extra bonus repair (the person working there also fixed the big dent in my phone), speed (it took less than 30 minutes) and customer service.
Fast and efficient. Very convenient
In the beginning, the screen of my iphone6 plus was broken, then I changed a screen, and one month later I changed the home button, several weeks later, there is no response when touching the screen. Then I need to go there again and again, because several days later after they fixed it just no reaction again. They are very nice to fix it for free later and even changed the screen again for me. But it just still does not work several days after they fixed it, and I do not want to bother them again because I think some how they could not fix it. I am a little regret to pay so much money to fix it again and again until I realized how much money i paid. I should purchase a new phone with that much of money in the beginning.
Needed the battery replaced on my older Samsung (S6 Edge) phone and, even though it wasnt an iPhone, RC iPhone did it for me in a timely, professional manner. Very pleased!
Very caring and helpful service! Thank You! Definitely my Go To place for all issues with iPads and iPhones.
These guys are great they do good work they guarantee their work and theyre good to work with
Very quick screen repair very competitive pricing staff was friendly and looked like they liked working there Ill go back for any problems with phone or laptop
The incredible Repair Technician was incredibly busy but worked me in and did a fabulous job. Great Service!
They fix my iPhone in 20 minutes and the cost was very reasonable to me.
DO NOT USE THIS BUSINESS!!!!I would not recommend this store for iPhone repairs, you are better off exploring alternatives in Woodland and Sacramento. The technician is unprofessional, he cannot provide an accurate timetable for repairs, and is defensive/rude when talking to customers. I had a phone in the store for 4-5 days and when I went in to check on it, he told me it would require an additional 3-4 days to replace parts, let alone fix the device. Another irritating component is that RC iPhone Repair staff does not communicate well with customers, as Ive spent 2 days attempting to get a hold of the repair technician. And on top of the technical issues, the staff lied about not having my Tory Birch phone case and have subsequently stolen it, as Ive closed out my account with their business.
Had a few screens replaced and they did a great job. Great prices
I got my iPad repaired here a while ago. They’re really fast and nice but they replaced my screen with the wrong part. I was in a rush and didn’t want to wait for them to redo it but it was definitely kind of disappointing. Partially my fault because I could have just asked them to redo it and waited another few hours. But I was in a bind for time so I just took it. In hindsight... I should have at least asked for a discount. I had a white iPad mini and they replaced the screen with a black screen. Plus the feature where the screen shuts off when you close the case (tried with multiple cases) didn’t work anymore after that. The iPad still worked otherwise until the home button stopped working only about 4 months after I replaced the screen. Could have been just coincidence with the home button but I definitely won’t take my repairs here again.
Julia was a great receptionist and technician!
These guys are great! Super fast and super competent. I have used them many times for screen and iphone repair!
I gave these guys my Iphone 6 to repair. I was never even given a repair tag.After several months i called them to find out the status of my phone. They yanked me around for a while then eventually after multiple calls, none of which were ever returned, i was told that they could not fix it but would send it out to someone who could. Months went by, once again i have to birddog them with multiple call, then more run around. After 9 months i asked that they just give me my phone back, which they did. I did not realize until much later that the phone they gave me was not mine. This phone even had a defective screen which i had just replaced before giving my phone to them.Do not trust these guys.
Bad place don’t repair right they didn’t put on all the screws back didn’t add the wiring right also didn’t include the water resistant seal back on they ruined the whole phone more than it already was had to go to a better cellphone repair shop do not recommend.
I would not recommend. My husband took my iPhone to this store to have a cracked screen replaced. He paid an extra $15 for what we were told was an OEM screen. Ten days later, I wake up and my phone is not working. I took it to Apple, I did NOT tell them I had the screen replaced. They looked at it and told me that the screen was a third party screen and had shorted out the phone. It is not fixable. I returned to RC iPhone repair, hoping they could fix the problem they had caused. The initial tech I spoke with was nice, but then the tech that originally fixed the screen came over. He was extremely rude to me and told me that it was out of warranty due to a 1 cm crack on the right hand corner of the phone. I explained again, that was not the problem, Apple had said it was the third party piece that destroyed the phone, we had paid extra to RC iPhone repair for supposedly OEM parts. He told me again that it did not matter. I said he knew he had effed up my phone, that they should fix it. Again he told me that it did not matter because it was out of warranty due to the crack. Never did he deny putting a third party screen on it, or deny that was the cause of the problem. He just continued to state that it did not matter. So....if they misrepresent the parts they use on your phone and it destroys your phone, dont expect them to make things right!
I walk into the place asking for a help wih my iPhone 6, the guy very humbly assists me, it took him 3 mins. and he says no charge.He clearly fixed an issue for me that required take the screen off, but he made it looks like cake and I slipped him $10 anyway as no good deed should go unpaid.What can I say, 5 out of 5 and Im now a life time customer and will tell all of my friends to go here.
“My worst customer service experience so far. I told a dozen times that I wanted a diagnostic report of my damaged iphone for insurance claim. They kept my device for 4 days saying that their technician is not available, and finally they charged $35 for water damage cleaning, but would say that they could not provide the repair estimate in writing, and still argue that I never asked a diagnostic report. I had to visit another repair shop for the estimate. I would never visit this store in future and would not suggest anyone as well. The front-end employee, called Jack and even the owner, I guess, called Randy were so so rude!” I should have paid attention to their google reviews, my bad. Every time I had to speak to these guys, my whole day went bad, always reminding me how bad my decision was to chose the shop despite seeing poor reviews. I would not give them even one star :(
Had my iphone screen repaired here twice. Fixed my screen in an hour for $60. Good service for a good price.
Devon has given us great service each and every time we have come in.
IPhone 5c shattered screen. Fixed in 20 mins for 60 dollars. super affordable and fast. great place
Quick and easy fix for iphone screen!
Price for replacing a screen on iPhone SE was ok. When I came back afte 1.5 hours (estimated time to get the repair done) it was obvious that the screen used to replace the original is not an Apple product. It sticks out a good 5mm above where the original screen was and the home button is sunken in about 2mm which makes it wobbly and feels weird. So far no problems so I think it is ok.Employees were quiet but very nice and helpful. Don’t misread their quietness and introverted behavior as rudeness. They are tech guys and dealing with people who break tech stuff is probably not their favorite thing. I would recommend to friends and return in the future if I need their service.
Randy, the owner is very understanding. We had a small problem with a front-end employee and Randy arbitrated the situation and we decided to proceed with repairs as the quality of their service is excellent.
Great service, repaired my phone screen very quickly. Thank you.
I would not recommend this repair store to any of my friends or family. First, prices are exorbitant ($60-100) for basic 10 minute repairs not including parts and the quality of service is not worth the hassle. Secondly, the in store music is vulgar and does not create a welcoming atmosphere. It seems like one of those stores that will be there for one month then turn into a clothing store the next month. Ifix electronics nearby does a better job for a lower price imho..
Excellent job on repairing my Samsung s7s charging port. Very friendly customer service.
I came in to get my iPhone 5 sound and screen fixed and got told it would be easier to buy a new phone. Ended up buying an iPhone 4s for 90 and yes sound AND the lock button do not work..
First time shattering the screen on my iPhone. Went in the following day, they replaced it while I had lunch and for less than half the price I was quoted elsewhere. Thank you!!!!
Our go to place when we need phone or iPad repairs. Thank you.
Quick and quality work.
Was very rude and unhelpful as soon as I finished paying and charged way too much. Would not recommend this place.
Took my girlfriends brand new phone and they took her battery since it was brand new. And put in an old battery. And very bad customer service to begin with.
Great place!
Do not take your phone here. The experience I had was really bad and expensive. Never again
IPhone screen replacement quick and easy
Asked for $380 to replace a samsung s7 screen. too much.
Sooo HELPFUL!!!
Went in thinking my phone charging connector was bent. They cleaned it out and had it working for me in 5 minutes and no cost. Theyre a true benefit to the community.
Not helpful or friendly .