user
Kettering Oakwood Automotive
1018 Shroyer Rd, Dayton, OH 45419, United States
Appearance
Kettering Oakwood Automotive
Comments
Je
Review №1

I chose them because of all the great reviews, and they didnt disappoint. Open 7:30 AM on the dot on a Monday morning. Spent time on the phone with me and with my vehicle trying to diagnose the problem. Turned out to be just a drained battery. They jumped it, drove it around to make sure there werent any other problems, and didnt charge me a dime, and they didnt treat me like an idiot (even though I felt like one.) Great customer service. Punctual. True to their word. Generous. If I were local, this would definitely be my go-to auto repair shop. Thanks, guys!

Hu
Review №2

They lied to me a lot! I went because my left rear tire had a slow leak . But I told them Maybe it’s right rear tire, let them check all. And they just said the right rear tire had a nail on it. But there was nothing problem in my right one! And they let me Chang my right rear brake pad???? For 30000miles ? I haven’t change my front one yet, they just let change the back one! Because I know nothing about car, so I just changed all. Don’t let them lie to you!!! go somewhere else.and I used my bf name register in your shop, Name is Hyojun !

Ma
Review №3

I had a great experience here. They took my car in right away and fixed my tires in no time. They were very honest and gave me a great deal!

Ti
Review №4

Highly recommend this place! They will treat you right. Long story short I was having issues starting my car. When I first took my car there it was working fine of course, so they kept it another day and then the next day they called and told me it was just my key fob. When I got there, they showed me exactly what to get offline and it might only be a $15 dollar fix. Quick, easy, and saved me a lot of money! I will definitely be taking my car here in the future!

Ga
Review №5

Terry and the guys here are all so nice and welcoming and helped me right away. I had a nail in my tire and had to get it plugged. GO SEE THEM!!!! They will help you with whatever you need.

Ev
Review №6

Took my car in around 11. Had it back by 3:30. Fast/ great service.

Ch
Review №7

I don’t usually write reviews, but this was the best experience I have ever had at an auto repair shop. I thought I had a several hundred dollar problem with my windshield wiper mechanism and I did not expect to be able to get it fixed within the hour, or even the same day. Terry said they would do their best to try to work it in on Friday, the day I brought it in. He called me back within the hour to let me know they were able to fix it and they weren’t going to charge me. So, yes, honest, punctual, profession and more than reasonable price for the service. Thanks

Te
Review №8

I needed to get my rear wheel bearings done & Mr Terry was able to help me with that. He kept me updated on what was going on & made sure my car wasn’t touched before he went over pricing with me. His crew was fast & friendly & got the job done. I definitely recommend them to anyone looking to get their car fixed!.

sa
Review №9

Fantastic service. Very professional and kind. I had a flat and wasnt sure what happened. Ended up being a puncture in my tire and they were able to get it fixed in less than 20 minutes. Im and out super quick!

Am
Review №10

I was very impressed today when I took my van back in after it had been repaired. Terry was upfront and helpful. He stated he thought the van had one of two problems and only fixed the one originally because he didnt want to charge me for something I didnt need. When the same issue occured again he looked at it, fixed it, and got it back all the same day! I was very impressed by this level of customer service. Would and will recommend!

Pa
Review №11

I stopped in close to closing and the owner Terry Removed a nail from my back tire, plugged the hole and filled it with the appropriate air. At the time I stopped he was busy with another customer, but took the time to repair my tire at no cost. He was friendly, and courteous.This is the second time I stopped with a problem, And he had me back on the road within 15 minutes.I highly recommend Kettering Oakwood Automotive. I will always use his services.

Pe
Review №12

I highly recommend this place!! Great people work here. The owner is down to earth easy to get along with!! Best place I had am dealings with!

Pe
Review №13

Terry an his crew are Awesome! They do quality work an I trust all my mechanic needs to Kettering Oakwood Automotive. Highly recommend ! 😊

mo
Review №14

The staff here are so friendly and they know what they are doing. I have brought my car here several times and every time they always keep it straight with me. They never try to fix problems that dont exist. Genuine and honest are the two words I can say about this place and that is not something you see alot of these days.

Na
Review №15

I moved to Ohio from Connecticut 1 year ago and had to find a new mechanic, which was a daunting task since I own a 2002 BMW with 200k miles. At first I was using a service that was associated with my insurance, however I soon realized they were scamming me to get money out of me. I found Kettering-Oakwood online and gave it a shot after reading the reviews, and I am so grateful I did. They are quick, affordable, and honest, which are all qualities that are necessary yet rare to find all in one spot when it comes to mechanics. On top of this, most mechanics might find it easy to lie to me in order to cash out since I am a younger woman with an old BMW. Terry, JT, and Eric have always been honest and helpful, and they have always explained anything done with my car thoroughly and clearly. I have had to get a decent amount of repairs done recently due to the mileage reaching that high point, and I am so glad I found K-OA. Theyve fixed about a dozen issues with my car at this point in time, and theyve always been speedy and communicative about it whenever Ive brought the car in. I cannot recommend this mechanic highly enough, and if youre someone in a similar situation as me looking for a good mechanic, this is your place.

Th
Review №16

Was told by a National tire store that I needed new brake pads and was quoted a price I declined the service. A friend of mine told me to try Kettering Oakwood Automotive, took the vehicle in to have the brake pads checked and was quoted a price by owner, Terry Toner, that was half as what was given at the tire store. Scheduled an appointment ment to have the pads replaced, when the technician took the wheels off, he called in Terry, to take a look, It surprised me when Terry told me that the pads were in great shape and they would not recommend replacing it. As a veteran I appreciate the traits of Honesty and Integrity, I will now be forever be a patron of Kettering-Oakwood Automotive.

Br
Review №17

Very friendly and fast service. Preferred to a dealership for price, general attitude, and authenticity.Needed a replacement alternator to get to work the next day and they fixed it up for me in a couple hours, while allowing me a free loaner car so my family and I could wait at home!Thanks Terry!

C
Review №18

So, this is my first time giving a review on this platform. This was my second fantastic experience with my car at Kettering Oakwood Automotive. They are excellent and the customer service is second-to-none. I was on my way to work and could not leave my car, so they offered me a loaner vehicle so I could make it to work. They are efficient, honest and reliable. I used the loaner car and was able to get work and when I dropped the loaner car off - my truck was ready. Please keep up the good work.

je
Review №19

I’ve been to this place a few times and all times were great! The staff is very very friendly and really helpful! They all seem to know a lot about what they’re doing and they are very knowledgeable. LT and erik helped me out and they were both so kind and helpful. They smiled and had a great attitude even through the hard and gross work I needed done!

Th
Review №20

This place was honest, professional, and did everything they could to find the noise I was hearing on my car.Will only use this place in the future for any car issues I have.

Re
Review №21

Everyone was great! Friendly staff! Fair prices! They definitely know what theyre doing and get things fixed quickly and efficiently. I wont go anywhere else!

J.
Review №22

My daughter graduated from UD last week and used Kettering Oakwood while she was in Ohio. They are dependable, honest and fair-priced. I would strongly recommend this place for automotive needs.....gave me piece of mind being 900 miles away knowing we were dealing with a respectable establishment. Thank you!

So
Review №23

My first time visiting Kettering Oakwood Automotive (KOA) I had a flat tire due to a large nail! While taking my car in, I also mentioned to the owner, Terry, that one of my tires valve stems had literally broken off before and it may be a good idea to get all 4 replaced. Terry and his team patched up my tire and replaced all 4 valve stems for a very reasonable price and were done the same day - ever since then I knew this was the place to go, as their professionalism, quick repair time, and fair pricing was unbeatable!More recently, I had a strange noise going on and off from the back right side of my vehicle. I had first taken it to the dealership to get a recall taken care of in the same area of the car thinking this may be the issue - they completed the recall (lower control arm) and didn’t see anything else wrong. I headed straight from the dealership to KOA where even at his busiest at the end of the day made time to schedule me in. The next morning I dropped off the keys and the same day heard back from Terry with my car all fixed up!For anyone looking for a reliable/professional auto repair shop, Terry and his team are the place to go!

Al
Review №24

Phenomenal experience all around 10/10! I had been trying for weeks to get my headlight changed in my jeep after buying the bulbs myself because that was less expensive than using shop parts. Several shops refused to use the parts I had. I called Kettering-Oakwood and talked to LT. He was extremely kind and told me if I could not be fixed out in the lot, he would get my car pulled in. I was immediately greeted upon my arrival and I did not sit more than maybe 15 minutes before my car was ready after being pulled in immediately. LT let me know what was going on every step of the way and was overall wonderful! As a young woman this was an extremely comfortable experience and I would definitely come here again for future repairs. This is a place that was quick and efficient, with excellent service standards. I will definitely be back!

Je
Review №25

Was having tire problems they fit me in cause it’s our only car. Got on it right away even though they were so busy Terry made it happen and I am very grateful!

Ro
Review №26

They were so timely in getting me in and providing great professional service that was trustworthy. Highly recommend!

Ch
Review №27

I made an appointment to have my A/C checked and my oil changed. I arrived about five minutes early and was asked if I could leave my car. I asked for how long and was told there was no way to know because there were twenty cars in front of me. No offer of a loaner car or rescheduling. I took vacation time from work for this appointment and it was a big waste of time. The owner replied to this the next day and claimed he offered me a loaner car. That is completely false. If he really wants to make things right he should contact my email directly and not make false claims on Google review to make himself look better. Also, he should not allow people to make appointments if they wont be honored.

Au
Review №28

Terry and his mechanics did a great job with my F-150. I was getting ready to go out of town for a long trip and needed some general maintenance done. They were fast, and the prices were great!

Ra
Review №29

I had a car towed over to have it checked out. The tow truck company had it towed and used the dropbox but did not put any contact information on the envelope. When I called they were upset because they said they cannot get in touch with anyone although I called before I had it towed and gave them my phone number and name. The person on the phone got upset and said that they will not touch the vehicle and they will have it towed if we didn’t pick it up. The person on the phone was yelling at me and did not allow me to speak when trying to explain that I was not the owner of the vehicle. I was trying to give them the information and he hung up on me twice. They are very unprofessional and I would not recommend this place to my worst enemy. They had a vehicle for two days and they did not perform any services on the vehicle. I had no idea what was going on and was only calling to check on the status of the vehicle to find out what work needed to be performed. I was helping out a client of mine but it went all wrong very fast.

An
Review №30

I had a nail in my tire and this was the third shop I had been to as all the others had a 4-5 hour wait even though it was a really simple repair. They were great! They got my car in quickly to check it out and I was on my way. Super nice team and very straight forward. Definitely recommend checking them out!

Da
Review №31

Extremely good customer service. Terry, the owner was very kind, helpful, and very courteous. I was highly satisfied with their work. I would recommend this location to anyone looking for quality service.

Le
Review №32

I called on a whim to see if I could get an appointment made for my car to be looked at. They told me to bring it in whenever convenient for me. I brought it in for an oil change and an inspection. My battery needed replacing, they did not charge me for service. Then, as they started backing up my car, they noticed a noise. They realized it was my exhaust and helped me out at no charge. Could not recommend this place enough. Affordable, convenient, customer first service.

Da
Review №33

This is a great place to have auto work done!! I live an hour away and will take all of my cars here. If I have any questions I can call and get them answered. If I have any concerns I can take my car there to have it checked. They do not try to sell you things or unnecessary repairs. They are a family business that truly cares about your family.

Ch
Review №34

Awesome shop! Took my Chrysler 300C Hemi in for several different repairs that would have cost a lot more going somewhere else. They were quick to diagnose issues that had been incorrectly diagnosed by another shop and were beyond fair with their pricing. Not only did they charge less than they had quoted, but they also fixed a small exhaust leak for free. The repairs were all done and finished within the same day and the quality of work was top notch. I highly recommend this shop and will definitely be using them again for any future work I need done! 5 stars all the way around!

Ni
Review №35

My wife an I bought 2 cars from there terry runs a Very professional shop top notch service willing to work with you on all repairs explained everything that needed to be repaired an Most important of all is they treat you like your one of there family I Highly Recommend to anyone you won’t go wrong by choosing them Thank you Kettering Automotive for your service

Jo
Review №36

Even with a full lot and garage, the guys at Kettering-Oakwood Automotive have always got my cars taken care of professionally and timely. Every time I have called or stopped in, Terry and LT have been very helpful and courteous.

La
Review №37

This place was so great that I had to write a review after leaving just now. Kettering Oakwood Automotive is the most honest automotive shop I have ever been to and I truly appreciate Terry and his crew for helping figure out the issue with my car, and when they were not comfortable with fixing it any further, referring me to the right people. They also didnt charge me for a service they were unable to perform. There still are good people during such crazy times! Thank you again Terry.

Dw
Review №38

Great shop, always busy but that just shows they do great work. Never had a problem with anyone in the shop and the owner knows his stuff.

Jo
Review №39

I had a screw in my tire. I had never been here before. I called and he said if I could come right up they could fix it in 5-10 minutes. They did and they didnt charge me. He said come back another time when you need something done. I will needless to say!

In
Review №40

If I could give them 10 stars I would. They saved me thousands of dollars. I came in for an oil leak. Another place had put dye in my car car to see where the leak is coming from and then quoted me close to $2,000 to get it fixed which I didn’t move forward with. Then I went to Kettering oakwood automotive and they looked at it and fixed it for $190. Got me in and out within an hour. I also had some new windshield wipers laying around in my car which I couldn’t figure out how to replace and they took it upon themselves and switched them out. I am so grateful I found them and I will come back here from now on if my car needs work done. Highly recommend! Thank you guys!!!

Ch
Review №41

Amazing mechanics definitely have a new customer for life. Terry and L.T. are great people I recommend this shop to anyone

Wy
Review №42

After getting burned at another shop (2 rack and pinions and 4 alignments later) I took it here and they were able to find out where the last one screwed up asap. I will be using this shop for any further repairs I ever need.

Lo
Review №43

To begin with this shop is by far superior then any other shop. I have ever been too. I used to live in Oakwood but moved to huber and still take my car here because theyre the best. Its a family owned business ran by a father and son. As soon as you walk in your greeted with a smile and helped right away. They even offer loaner cars at no extra cost! Which I find is one of the best things I think you could offer. But Terry the owner is amazing he really knows his stuff and can break it down too you like a teacher where I learn a little more every time I take my 99 gmc 1500 in and when I dont understand something Terry will ask me to come down and hell show me or save the old part to show me. LT is Terrys son. By far one of the most friendliest, well mannered and respectful young men I have met. Neither one of them will try to sell you something you dont need and will tell what is and whats not a safety issue and I love how they dont pressure you into buying something you dont need. I have meet most of the technicians at the shop. Nate is great! Hes given me a ride home a few times before I moved very friendly guy and really knows his stuff. Hop is another tech hes the jokerster of the bunch anytime Im in he always has a new joke to tell, the guy came from a dealership and really know his chevys! I believe Brian works in the 1st bay and anytime someone shows up he never hesitates to ask how youre doing. All round great group of guys that really care about theyre customers. Theyve saved me thousands of dollars and I cant thank them enough! Great work guys. Keep it up!

Ta
Review №44

I had 2 vehicles that needed repairs. I called and talked to Terri himself the owner of the scam. 1 car over heating which was a chrysler 300, 2nd car needed struts.1st car, 300.. car is over heating i call to get a price qoute, Terri gives me a price for just a water pump,, and sine my water pump is time belt driven he also gave me a price for the kit. Terri assured me he was make sure it was the water pump was bad b4 replacing the water pump. Terris son calls to tell me they cant do the water pump without doing the timing belt. (The owner Terri said it could be done and gave me a qoute) so I ask why does he have to do the timing belt since I just had it put on not 50,000 miles ago? Hes son flys off the handle and tells me Im not a mechanic so idk about cars. So I deal with Terri directly, heres his response to me asking a question.WE TOLD YOU THE VERY 1ST TIME THE CAR WAS HERE THAT IT MIGHT NEED HEAD GASKETS. IT IS LISTED ON YOUR RECEIPT. THE WATER PUMP WAS BAD AND IS TIMING BELT DRIVEN. WHEN A VEHICLE HAS OVER 300000 MILES THINGS BEGIN TO GO BAD AND THATS SOMETHING WE CANT CONTROL. NO THE CAR ISNT OUT OF TIME. BUT MS CAMPBELL IT LOOKS LIKE IM UNABLE TO HELP YOU. EVERY SINCE WE BEGAN TO SERVICE YOUR VEHICLES I HAVE BENT OVER BACKWARDS TO HELP YOU AND UNFORTUNATELY IT LOOKS LIKE MY SHOP CANT PLEASE YOU. All bc I asked if they check to make sure the timing was on. Wait theres more Terris responseEVERY TIME YOU HAVE SECOND GUESSED MY TECHS OR TELLS US WERE WRONG. ALSO YOU WAS VERY RUDE WITH MY SON. YOU CAN TAKE IT AND GET A SECOND OPINION SOMEWHERE ELSE. BUT THIS TIME WE WILL NO LONGER BE SERVICING YOUR vehicle, all this from asking questions about a car i paid 800.00 to fix, but its not fixed still over heats and as you can tell the owner dont care. He got my money and didnt fix my car.2nd vechlice, suv...I needed front struts. And the sunroof drains blown out. They ended up charging me 400.00 more than the qoute and had me replace things that didnt need replaced they did tire rods, struts, sway links, I had to bring it back bc the alignment was off and they had an attitude about that, tried to tell me it was a tire problem. I had the car looked at by another shop, and the alignment was still off. Had to pay another company to realign the suv.This company is a joke and Terri seems like the biggest scanner with his sons bipolar attitude, you should probably just take your car to a better shop. This one dont care if your car is fixed or safe to be driving around in. Stay safe ppl and go else where. I have a lovely voicemail, I will be attaching to this, Mr.Terri at his finest. Again ppl all I asked was if the the timing was checked. Sir your lieing again, you didnt show me no parts, not 8 shops had the thermostat, radiator and hosses already replaced. Then you call me threatening me on voicemail, bc ur shop is bad. I was nice and very respectful and you took advantage of that. Sir shame on you. You know I wasnt mean the thought of the head gasket was brought up upon getting the quote. You were supposed to make sure that was not the problem b4 u replaced the water pump..again thts why your the mechanic and not me. You charged me for services that was not the problem, didnt fix the issue, and then speak to me like Im a child. That voicemail was air dropped and shared every where I could put it. I cant beleive you would do something lik this to ppl. I wont add to this no more the voicemail will be put in the comments or somewhr soon.

Ti
Review №45

We had the fans and module replaced on our daughters ford edge. The owner was courteous, professional and explained the service. We have two more vehicles that need work. We look forward to havingKettering Oakwood Automotive do the work.T&S Myers

Br
Review №46

I’ve had great work done in the past from Oakwood Automotive, this is my go to place! I brought my car in late afternoon to see about possible getting it looked at and I was informed that they would try and look at it today if not it would be tomorrow. Got called back less than 2 hours later with what was wrong an how much! They work so incredibly fast, have great customer service And do great work! Thank you Terry!

Je
Review №47

They did a great job.I was very happy with the professionalismMr. Terry is a great guy.

sa
Review №48

Great place super people definitely would recommend this place

Ju
Review №49

I went there yesterday for the first time with a noise on my front wheel, terry and his team did a great job quickly, congratulations for the work with excellence guys. For sure i will back

El
Review №50

Great service! I was in and out in less than 20 minutes for a tire repair and the workers and owner went above and beyond to ensure a great trip... will 100% use them again!

Gr
Review №51

The staff is always on top of things, and the owner is on site and offers a personal touch. Theyre honest and will tell you what may need attention immediately and what can wait.

Ja
Review №52

Husband has always worked on our vehicles, but I wanted my car looked at sooner than later, lol. Terry was great and was honest with me and would not let me pay for the diagnosis! I will definitely give them any future business. You can trust this business! What a gem that we have in our neighborhood. Thank you!

Br
Review №53

This place was great. Got my vehicle in and got it done within a matter of hours, which was very important to me being it was my only vehicle. Very awesome staff...couldnt ask for a better mechanic shop. They will definitely have my business again. Just hopefully not for a long time. Lol.

Ka
Review №54

Great, fast experience! Got my tire fixed while we waited. They were clear about costs and options and made the repair easy for me.

Gr
Review №55

Took my car here to get the battery replaced and they had the new one reinstalled within a half hour. Very fast and super convenient when I was in a pinch. Very friendly too.

st
Review №56

I dont trust people to work on my truck. I was tied up and had no choice but to find someone to do some work and found KOA.Terry has been a straight shooter and a no BS kind of guy. He is the ONLY shop I take my truck to and when I get my next one, he will continue to be the only one.He is extremely reasonable with price and has a fast turnaround for drop off to pick up.Keep up the amazing work! I will always recommend your shop!

Me
Review №57

There is not enough praise I can give them. 2 months ago I called around to get a starter and after being told by 2 other shops it would cost almost $900 they told be it would be about 600. It was when covid had us in quarantine and I was out of work. They held my car for nearly 2 weeks so I could save up to get it fixed, they didnt call hounding me to come get it Terry said just let know when you got it we understand; and they did. When I called they had it fixed in a matter of hours. I thought then that that were just amazing. Last night I find I had no brake lights. I took it in today and when I got there they came right out and got to it. One had come lose, they replaced the one that was out they checked all my lights and wiring. I went to pay and he told me to have a nice day. So as far as Im concerned I will not take my car anywhere else. So a big shout out and thank you to all the guys at Kettering Oakwood Automotive for all that they do.

Ra
Review №58

Terry was great they was nice and professional Id recommend anyone to go to them

Jo
Review №59

I found Kettering Oakwood Automotive on google and went to them based on their great reviews. I was from out of town and needed a mechanic. They were great and really lived up to the reviews I had seen. I will use them again if I even need a mechanic in the Dayton area.

Ma
Review №60

If youre looking for a professional, efficient, honest and reasonably priced mechanic, this is your place!!I brought my daughters 2001 Nissan in and was told it needed numerous repairs to fix everything wrong with it. I asked Terry what he would do if it were his daughters car and just needed it to run safely. He narrowed it down to just a couple of things that absolutely needed to be done, cutting the original estimate by over $1000. He had the car ready less than 3 hours later, and even fixed our remote door opener free of charge. I never felt for a moment I was being taken advantage of as a woman (common with many repair shops), and really feel they were as fair and efficient as possible. Terry and his son LT are very friendly and professional and I highly recommend this business.

Em
Review №61

Great service, would highly recommend this place to anyone. I took my car in after it was making noise when I braked, they got me in quick and found the problem, replaced both my brake pads and rotors. I did have the same issue with my car again recently and took it back in where they found there to be an issue with the brake pad/rotors (no fault of them) and they replaced them under warranty with no cost to me! I will definitely be taking my car here again for any more repairs that I may need, great customer service and great quality mechanics that dont nickel and dime you like some mechanics do.

Da
Review №62

This my local staff are great Terry is great good advice good price and good work done I will be going here for a long time to come.

Li
Review №63

This place took very nice care of my car today. The gentlemen were flexible with their availability to accommodate my busy schedule. I felt welcomed and everything was explained to me in a way that I understood. I highly recommend this shop. Great option for UD students- there is even a little discount for them!

Ph
Review №64

I stripped my oil plug and needed help fast. Found Kettering Oakwood Automotive in Shroyer Rd and they took me in quickly and got me taken care of in minutes. Literally, left my house and was back home in 10 minutes. I will have to say I have never experienced this kind of service and professionalism in an auto repair shop. I just found my new auto home and I’m gonna spread the word to my family.

Jo
Review №65

I took my vehicle to get checked and my daughter was with me. They made us feel very welcome and even offered us a rental while we waited. Told us the price and was very understanding about my situation. I appreciate there kindness and integrity. I look forward to bringing my vehicle in on November 8th. I have no fear that they will do an outstanding job so the vehicle is safe for my family and me.

Ja
Review №66

A friend recommended KOA, so I tried them out on a power steering leak on an 09 Forester. Their diagnosis was to replace the rack and pinion and flush the steering fluid, an expensive fix to be sure. A day after the repair, the fluid was gone again, the screech was back, and the wheel was nearly incapable of turning. For a second opinion, we took it to the Subaru dealer who said the hoses were leaking and that I should go back to KOA for them to correct it. I will give KOA credit for picking it up from the dealer and replacing the six-inch metal hose that had a hole, which they returned to me as the source of all the problems in the first place. Did we need to start with the most expensive stab at the problem with a $1500 rack and pinion when the replaced hose would have stopped the leak and the problem? If that was their audition, they missed a lot of notes and played out of tune on the wrong song; it does not inspire confidence in their ability to diagnose the next problem. So sorry this happened and tied up the car for over a week. Just glad my wife and daughter didnt have an accident after the initial repair and wrong diagnosis.

je
Review №67

Great service, great price. We take all the familys vehicles here.

St
Review №68

Terry takes care of his customers he treats them like family and very reasonable on his prices definitely highly recommended!

Ke
Review №69

I have been taking my rustbuster to Terry Toner and crew for approximately 4 years now, and have only the highest opinion of them. In the entire time, Ive always been treated with respect and courtesy and left feeling like the job was done right. There was one minor mistake that did occur on their side of the court, And Terry INSTANTLY made good for that mistake. Well and beyond anything I expected him to offer. That is a rare commodity in this world. Highly recommend them.

7
Review №70

Awesome place to go to for tirs and great places

Ma
Review №71

I needed my front wheel bearings changed and my friend was too sick to let me borrow his tools and help me out. I came to Google to see where the best auto mechanics were. This place had the best reviews so I gave it a try. They showed me it was in fact the wheel bearings making the noise but there was also a tie rod loose. They got it done in just a few hours and didnt screw me on the price. My cars running smooth and solid now.

Ti
Review №72

I had an amazing experience with this place! They were able to get my car in the shop and fixed in a matter of hours. They even provided a rental car for the time I was without my own. The prices were great and they were up front about what was a priority and what I could wait to fix so that I didn’t have to pay for everything at one time. Very nice and amazing customer service! Would recommend to anyone with car troubles!

He
Review №73

Great business, great people! Prices are fare and they do a great job with my car every time i go there. Excellent customer service - thats what ultimately keeps me coming back. The owner and all the staff ive met here give off a very comforting vibe and feel very genuine/honest (which can be hard to find these days, especially in this business). I am forever a customer and recommend them to everyone i know!

Li
Review №74

Great customer service and fair pricing! They’ve worked on all 3 of our cars and we’ve been nothing but satisfied. I highly recommend!!

lu
Review №75

Terry and his crew are quite skilled and I would highly recommend the shop to anyone looking. Ive been here a few times and they are great at working around your schedule. The work is quick and efficient and rivals or beats my experience with larger shops. Check them out if you should need any work done!

ro
Review №76

Friend took his car for a small repair. Was given a loaner car. Real happy with the price and service. Great transparency

De
Review №77

Super solid place. Had my car in and out in 2 hours. Everyone was kind and upfront. Ten outta ten would defintely bring my car back

Ca
Review №78

Great place! I highly recommend for all of your car repair needs. They got my car in and out in the same day! Price is also super great, Terry and the guys will take care of you! I will be recommending this place to others in my class at the University of Dayton.

Bu
Review №79

Very friendly environment,,,,, wonderful service the owner Terry Toner was very help full and even loaned a car while service was being done thanks kettering oakwood automotive !!!!!!!

Ty
Review №80

They so honest and sincere... Thank you

Ka
Review №81

Great customer service! I had a horrible gas leak on my car and they fixed it perfectly and in a timely manner and gave me the best price possible!! HIGHLY RECOMMEND!! -Kaitlyn Hall

Sh
Review №82

Excellent service. First time going there and wont b the last. Owner Terry is a very nice guy and willing to help out with any car troubles u have. Even though its a half hour from my house i will definitely b going there more offten. Very quick at getting truck done and getting it back to me. Thanks again.

Ro
Review №83

Great place.

ch
Review №84

I’ve taken my car to Oakwood auto 4 times. Fast avoidable friendly service. I highly recommend them

Em
Review №85

A little over a month ago, my 2016 mini-van was making an odd noise. Weve taken it to the dealer for every issue its ever had and they usually resolved it and weve paid their prices. This time, the diagnosis from the dealer was broken flywheel, estimated at $1,400+ and a few days to get the part and complete the repair. After reading reviews from other satisfied customers, we decided to give Kettering-Oakwood Automotive a call and were promptly assisted with a quote at almost half of what the dealer wanted to charge. We dropped off our van, and had it back in half the time, and the staff showed us the broken piece for peace of mind. No reason to pay dealership prices when you have better service, better prices and great quality available from a business local to your neighborhood!We will certainly be coming back with any future vehicle concerns! :)

Si
Review №86

Price was on par with other mechanic shops in the area. But the best thing was the timing. I called at 1 on a Friday and my breaks were changed by 3. Most places you have to call and schedule that. They also offered me a ride which I’ve never had offered before.

ca
Review №87

I went in here for my first time today. I have actually been looking for a mechanic for a while. I received an offer via mail for a free oil change, so I decided to check this place out. Terry was so attentive and willing to work my vehicle without an appointment. I will definitely go back to this place from now on. Keep up the good work guys!

Sa
Review №88

Great service. I think my husband and I have found our new mechanic.

Ev
Review №89

These guys have saved my butt on so many occasions from small jobs to bigger jobs, it’s fair and reliable. I had a nail in my tire while at work and they plugged it for me in 20 min and sent me on my way without asking for anything in return. Truly wholesome service. Most definitely will be using them again! Thank you Terry and the rest of you guys, you rock!

Ja
Review №90

Terry was very friendly, helpful and honest. These are The qualities you need and want from an auto technician. I highly recommend using these guys for your repair needs if I could give them 10 stars I would!

La
Review №91

This place is awesome! They are super responsive and always take care of my car problems in a timely manner. Highly recommend.

Ha
Review №92

I received exceptional costumer service as a first time customer. Plus, this shop saved me a fair amount on a repair that I had gotten quoted elsewhere.

Ch
Review №93

A very amazing shop. I take my vehicles here for any service I need and Very respectful employees. They have never let me down!!

Co
Review №94

Plugged my tire and had me in and out in 5 min. 5 star service.

Me
Review №95

Any time I have a problem with my vehicles I only go here best shop I know. People here are so nice and respectful and they fix whatever is wrong and never have any problems with it after I get it back. This is way I only go to this shop. If you need work done go here they will fix it. The owners here are amazing people love this place will never go anywhere but here

Je
Review №96

Absolutely hands down the best place to get your car worked. Terry and the rest of the staff are courteous, thoughtful, and really have done exceptional work. Surpassed all my expectations. Each time Ive had my vehicles serviced there, the crew went above and beyond. Very fair prices. If I could give the review more stars, I would.

Ju
Review №97

I recently moved to the area. My 2007 Mini Cooper has had its share of issues over the last year. My first experience was good. I knew I had found an honest place to take my car. Yesterday was my second experience. It has been wonderful! They even gave me a car to drive until my repair was complete. They take customer service to a higher standard.

Mi
Review №98

Very nice and professional place. Diagnosed my issue with a very good price. Came highly recommended and was not let down . Thank you for the service.

St
Review №99

Ive had several experiences now with this shop, and they are uniquely polite, professional, and knowledgeable each time! Their pricing is perfectly reasonable compared with other shops Ive tried, and their customer service is far superior. They offer loaner cars when needed, and their work is always quick and effecient. Ive never had to bring my car in with the same issue twice, which is more than I can say for the dealership where I purchased my car. This business is truly an asset to the community, check them out the next time you need work done on your vehicle!

To
Review №100

Had a great experience with this company. Got everything done and then some at a fair price. I had to leave my car over the weekend and was prepared to have to find a ride to work. Terry handed me the keys to borrow a car for the weekend and asked that I just replace the gas I used. I dont know of any mechanic that does that! Everything was completed as promised and on time. This is my new go to shop! And everyone was very friendly. Thanks guys!

Information
12 Photos
100 Comments
4.7 Rating
  • Address:1018 Shroyer Rd, Dayton, OH 45419, United States
  • Site:http://locations.autovalue.com/oh/dayton/189781/
  • Phone:+1 937-299-2468
Categories
  • Auto repair shop
  • Auto electrical service
  • Auto tune up service
  • Brake shop
  • Car battery store
  • Muffler shop
  • Oil change service
  • Radiator repair service
  • Truck repair shop
  • Wheel alignment service
Working hours
  • Monday:7AM–5:30PM
  • Tuesday:7AM–5:30PM
  • Wednesday:7AM–5:30PM
  • Thursday:7AM–5:30PM
  • Friday:7AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations