I was told at another shop that I had an electrical problem and to get another van. Then went to Midas and they quickly let me k ow what the problem was, thanks to John and the other mechanics letting me know it was my control arms. Great place to get service 2 π πIll be a returning customer. And recommending family and friends.
The person at the desk was friendly and professional. The reviewed what my car needed and supplied a written quote in a timely fashion. The quote was more than the car is worth. Even with the lifetime warranty it just isnt worth having it fixed at midas.
John was absolutely amazing and helped me through the process with getting me a new tire after my last one blew out. would highly recommend.
I used to love this place and only use them.I did as usual and scheduled and oil change a week early came early on time and they said no we have someone else in your time. Wouldnβt even look at the confirmation email.
Had my car 3 times this month and now its in another shop to get fixed. Over $1000 of things after these guys said our car was good to go. They had my car on average 9hrs no matter what I had done. I mean tire change, oil change.. anything.
Very unprofessional had my vehicle over 1 months never fixed it & allowed it to get towed by the police for where They had it parked!! No one contacted me about it!! Very unprofessional & they lied several times. I would not recommend them for AnythingΒ°
Great team of people working their and very professional
I recommend the one on Airway Rd. They are quick and friendly.
I scheduled an appointment for an oil change at the Midas store on Salem Ave Dayton, OH for 12 noon on 3/22/21. I arrived and was checked in and was told they will get me in when they can. A half hour later, I asked when my car would be pulled in, I was told there were 2 cars ahead of me. I asked for my keys back and left the store. If I scheduled an appointment, I expect my car to be pulled in within 15 min of me pulling my car into your shop or tell me before you take my keys so I can decide whether I want to stay or not. Not good business practice.
Friendly and professional, got everything thing done in a timely manner and even gave me a heads up of issues that will need taken care of in the near future. Highly recommend.
I was waiting for 2 hours when I had a appointment. they didnt Rotate my tires are top off my fluids. And I had a drip up under my car they didnt say nothing about into I had to say something after they was done with my car. It was so Dirty in there they did have no hand sanitizer out I will Never go back in there again
Work was not finish on my vehicle... New breaks calipers rotars but lines were not bread at all and they never checked the rear calipers which was on the work order work never got done but they charged a arm and a leg for unfinished work... for a customer to have to put more money to finish what they should have done... I have talked to a lawyer...
I was at Midas on Salem Ave in Dayton Ohio. It was the worse experience, I ever had. My appt. Were 1:00 for a oil change. There were about four customersin there. About five came in after me, 4 before me. 3 with appt, 1picking up from yesterday, he said they didnt let him no they were finish. Cause they just got finish a half hour before he got there. I sit there watch my car sit for a hour before they touch it once they pull it in. The four worker you never hardly seen, but the one guy moving back and four and the one guy had the nerve to say poor manger. He forgot to say lazy worker . Cause it the first time I seen him moving when he brought my car to me. I was there from 1:00 until 4:00 on April 29 for a oil change. You talking about a business loseing customer, those workers were helping Midas count their days. That had never happen it were strange, cause I thought it were a woman thing cause it were most women when I were there but no the men were talking about there experience to. What going on Midas? Rating 1
Customer Service was on point today! Anthony, a mechanic, helped me out a great deal by explaining the different types of oil changes for my car. They were nice and patient! Highly recommend..
Another mark against businesses servicing West Dayton. Appt. was at 12, tech stated it would be awhile. I stated that would not work i can reschedule because i have to be to work by 2. He stated oh no no well make it high priority. Needless 2 say i dogdidnt leave until 1:55, late 4 work and when i asked 4 corporate number the second time o, do you wanna wait some more i dont know the number by heart. Its a sign of how deteriorated the pride and compassion in my community
Guy did a front end alignment. On my car was fast. And did a good job. I appreciate it .
They did there best and ever since havent had a problem
Been their ro get air for my tire very friendly employees very helpful
Extremely slow. I had an appointment and still had to wait 2 hours for service. Someone came in coughing without out their mask covering their face and throwing up in the restroom. No one went to go disinfect. Anyone who uses the restroom is at risk
I had an appt. and when I got there I was told they didnt have time so they scheduled me 2 days later. I showed up for my 11 am appt. and waited 3 and a half hours just for a standard oil change! The employees are very unprofessional and rude when I asked how much longer the wait would be. I wont be back to this location.
Had appointment at 2 pm and at 3:30 it still wasnt in the shop. Worst service I have ever had there in 4yrs
Highly recommend this Midas location! They have great prices and I was treated with the up most respect. Got both of my oil changes done within responsible time! Great crew!
I came and went with the same problem....smoking, leaking and overheating. I spent over $100 for a flush with no system diagnostics performed on my vehicle. After being there for more than 2 hours, I was told that the leak was fixed and the smoke was from the flush. I didnt leave the premises......smoking more than when I brought it in, still leaking...and the overheating light was on constant. After my car was pulled out of the bin, the guy that worked on it suddenly disappeared. 20 minutes later he came out and gave me the run around a gauge being broken and that being the reason for the overheating. I explained to him that visual hand gauge wasnt the reason for it overheating. I will never recommend anyone to the Midas on Salem Ave. I really need to involve the Better Business Bureau
Anthony has great customer service he looked at my car and took care of my service with no problem. Great job ! Looking forward to his service if I have any more issues. Location: Salem Ave.
I ALWAYS come here when I need service done to my vehicles and EVERY time, I leave with no worries outside of regular upcoming maintenance!!! Vince is always polite and friendly and informative and I never wait too long to be serviced! I highly recommend them! Especially if you are one with little to no knowledge about your vehicle!!!!
I dropped my truck off today. Anthony apologized for my wait (I wasnt waiting lol) and took my keys and told me he would inspect my issues and get back with me as soon as possible. He was really nice and funny. ππΎ
Anthony and his crew got my car in and out they made me feel important because they did it on time and I was able to go on to my next destination I really appreciate its good to know you have people you can trust with your car.
Oil change every 3000 miles
Made an appointment, took a day off work and waited all day. towards end of bussiness i was told a b.s. excuse as to why the work couldnt be done. im not a mechanic but i knew it didnt sound right. i went to goodyear the next day. they did the work and explained how and why midas was lying and being lazy. wish i went to goodyear first
The team helped me avoid costly repairs, would definitely recommend.
One of the most professional establishments that Ive encountered. The process was fast; the staff is friendly and professional; the establishment was clean; and the price was reasonable. I would recommend Midas on Salem Ave in Dayton, OH to anyone looking for professional maintenance work at a great price!
Anthony was great helping out on the things I needed today I would highly recommended them for any services
Great service. Fixed and then some... great service. Will return for routine maintenance.
Had the best customer service today when I went in. The team was very polite, knowledgeable and Zach actually worked with me what was important to focus on now and what could wait. Very happy customer today
Everyone at this location is very nice an understanding. They also get you right in. I would definitely recommend them to anyone that needs anything done with their car. Im am very satisfied with their customer service. Need more people like this.
They did exceptional work for me, Thank-You.
Vince Jones was AMAZING and provided some of the best service Ive ever had! I will continue to be a loyal customer with Midas and would recommend everyone to come and have a great experience as well! Absolutely wonderful :)
I want to personally thank Zachary G, for helping me with my automotive issue. For several days I thought there was something truly wrong with my car, I was almost tempted to take it to the dealership but instead I went to Midas. There Zachary G. Greeted me personally and help me and I want to say thank you!
I have been here twice now for an oil change. All of these guys are courteous, professional and thorough. I recently moved 30 mins away and will still bring my Jeep here for servicing.
Awesome service. Vince was really nice & knew what he was talking about. Thank you so much!
How long does it take to get a oil change here we been here and hour an a halfWOW
I would definitely recommend this location. Arrived close to closing and was pleased that they were accommodating and were able to fit me in before they closed. Extremely nice and professional team. Thank you.
Great customer service from Marcus the store manager. Very quick, get the job done right and efficiently. Willing to fix any problems in no time. I continue to be a loyal customer and always willing to go to Midas for car maintenance. Its worth it!
Vince and Zachary are amazing and knowledgeable and always have great consumer service and repairs..
These guys are the truth. They took me last minute on a Saturday evening and got me in and out in no time. The manager Marcus was very dedicated to me as a customer. And Chris, a service technician. Had a great attitude. Excellent overall experience. I highly recommend them.
They are supposed to rotate tires and check pressure well that didnt happen i know because i have drve at least 100 miles and my tire light is still on
I have always been treated with the upmost respect since Iβve been coming here for service Vincent and Zackary are great to deal with when having a problem they donβt cut corners or try to get you for extra cost They always show you the problem upfront before doing any repairs keep up the good work. I enjoy our friendship.π
Very professional and knowledgeable. Great service. Thanks Zachary G. and team. No more Pep Boys for me....I like that Midas Touch.
Last month, I brought my vehicle in for muffler/exhaust maintenance. I appreciate the genuine kindness and excellent customer service of Marcus and Chris explaining issues, along with getting work done in timely manner! I was able to bring in my own parts and labor was reasonably priced.I returned today to get estimate, and I believe his name is Devin, a friendly gentleman who explained and showed me parts on my vehicle needing repair.Bottomline: I highly recommend this shop! :-)
This is for Anthony who was running all over the place doing more than just his job to make sure everyone was taken care of.
Needed an oil change and tires changed asap. They got me in last minute and did everything, great pricing and great service!! Thanks Marcus, Reese, Devan and Chris.... gained a lifetime customer!!
Its cool
Took my car into Midas on Salem today for a check up and oil change and the guy Anthony was very helpful and told me rite what the problem was unlike all the other mechanics
Hello Im Chris, lead technician at this location. We are constantly focused on providing the best service possible to the customers in this community. We stay busy all day and owe to our customers for keeping us busy. Myself and my crew will continue to provide you with the best service possible. We always appreciate the positive feedback and learn to better ourselves from the negative feedback. Thank you for your business Trotwood and making us your first and only choice for quality Automotive service and repair.
Saturday I Went in for an oil change and to have my vehicle checked to make sure it was ready for travel. The team was polite and helpful. They were very thorough and went over every detail with me. I was happy to hear how knowledgeable this team was with every question and concern I had. They had my car ready for travel in no time. Thank you Marcus, Chris, Reese and Devon. I will definitely be back and recommending your location.
Marcus and his guys were great! Fast friendly service and the best price possible for four new tires! Definitely will be back!!
The experience was absolutely amazing.I would definitely recommend.
Marcus was AMAZING today!! He went above and beyond to provide my husband and myself quality work at a very affordable price. Normally at the Huber location we wait FOREVER but we were in and out pretty quickly for him getting us in today. We will make the extra drive to keep going to this location, thank you again!
Friendly guy greeted me, got my car right in for an oil change with no wait ! ππΎ
Iβve been going to Midas all over the Dayton area for years, but this is hands down th best one! Marcus and all of the guys are great, they take care of my car in a timely manner and go above and beyond. I donβt need to go anywhere else now. They are the best! Thanks guys, I truly appreciate you!
Great service! They get me in and out and are always friendly!
Mgr Marcus was amazing. He beat any price I have found on 4 new tires. I highly recommend Midas and Marcus for any tire needs!
Marcus Meyer and the Midas team provided beyond excellent service. We were traveling to a wedding when we landed a flat tire. Marcus told us he could help when we called him. I had asked for a new tire. When they did not have the one needed in stock, he offered to go get one right away from the warehouse. However, he took a look at our flat tire and decided it could be patched. He quickly patched the tire, and sent us safely on our way! Aside from the quick service, the team seemed to work well together and have each others a back by reminding each other to stay hydrated with the hot weather. Thank you, Marcus and Midas team!!
I go to Midas for an oil change, Im in and out. Other jobs that needs done I go elsewhere because Midas prices are ridiculously too high. I would recommend them for oil changes
The service was prompt,and the customer service gentleman was very precise and understanding,i would refer others to try midas also.
Marcus is the best. I dropped my car off to him Wednesday and it was done Thursday. I recommend this Midas to anyone that wants to get there car fixed fast and inexpensive.
I needed a tire repair and went to the Midas on Dixie and was treated terribly. So so glad I came to this Midas! Marcus is WONDERFUL and went out of his way to help me and gave me an incredible quote on new tires. Definitely a customer for life!
I have been coming to this location for about 2 years now and have always been given outstanding service. Marcus is very quick and always seems to work well with whatever problems I may be facing. I recommend this location to everyone!
The guys provided wonderful customer service and replaced my battery in a timely fashion. They definitely eased my stressed with their professionalism.
Very professional, really look to please customers. Iβve had a great experience every time I visit.
Went to Midas on Salem Ave, as many car repair services overcharge and pin point unnecessary repairs to rack up the price. I was greeted by the store manager Marcus who handled my car repair needs with outstanding customer service, efficiency and price. I will absolutely be a loyal returned customer for life! Thanks for making a bad car situation GREAT.
Great crew! Honest work! Will continue to do business here. Very satisfied customer
Marcus the store manager is beyond amazing at his job! He is polite, helpful and knowledgeable. Thank you so much for your help!
Vincent Jones took care of me, an all around good guy and very professional.
Im very upset with the service from Midas and will never be back... . I took my classic 87 cutlass supreme for brake service at 9:30 in the morning they said they have 2 more cars ahead of me than they will get started on my car well I call the at 3:00 they said they was just getting started on my car so I get there at 4:30 and my car was sitting in the same spot I park it in they never started on my car 2 employees was just standing around doing nothing when I went in to get my keys.. .Never Again will I deal with them lossers ......
Slow
They get you in and out,if they are mot busy. And you can make your appt online very convenient for me.
I found myself 6 months pregnant with a car that wouldnt start and a husband that had just left town for several days when Mark at Midas came to the rescue! He went out of his way to get the needed part for my car and the service and hospitality I received went well beyond my expectations! Thanks again guys!
Took our truck to get checked out when we head noise coming from the front tire. They told us we need to change front rotors, calipers, pads and quoted us 1700$!!! We decided to leave and go to a different place, turns out that all that we needed to change is the front bearing. Great service guys!
Mark helped me with getting everything squared away for my car. He was very helpful and showed great customer service. Service on my car took longer than expected and estimated but overall my service with Midas was great.
The employees here is super fantastic they really went over and beyond and got my van together. Customer for life..... After speaking with Mark I knew i was at the right place for the job.
To long to get oil change
Good service they fix my car the first time the right way knee what they were doing has 1200 worth of work done I will go back
Went there for and oil change with out and appointment, only had to wait 35 minutes and they did an inspection for free found out the needed brake pads and tie rods. I talk to the manager. I think his name was Mark. I explain to him that i was short on cash, he work with my budget and I got everything done for a really reasonable price.
Great work!! Fast and reliable!!
Cant greese parts for the 19.00 must repair a thousand doller part before they can repair or grease parts.. All or Nuthing. Screem at you when ask questions.π»π»π»π»π»πππ..
Midas was so quick and easy and they explained to me what was needed for my car in a way I understood thank you Midas !
Great people. In and out. Never no hassle. Only place i have my car worked on at!
Did not do complete job of finding my problem. Gave me a service price that was way too costly.
Definitely coming back. They were honest and patient and they know what theyre doing. This is my new spot to get my car right without getting ripped off. Good lookin yal
I called to make an appointment and the man was really nice. I came for a oil change and he was really nice and they check the tire pressure! βΊοΈ
I like coming to this location. They are always professional & even if I dont have an appointment they get me in. If there is any problem with your vehicle they take you out to the car to explain the problems. Excellent service.
They want to look for all the things thats wrong instead of giving me the service that I asked for. They want to rack up charges and I wasnt ready to do all that. Will take else where
Very Fast and Friendly. Marcus Was An Awsome Guy. Got The Job Done Very Quickly and Kept A Smile. I Will Definitely Keep Coming Back!!!
Very fast service and polite staff highly recommend this location!
Always take my cars there ainβt had a problem yet u better get there
I have done the impossible. Ive located a national chain garage that treats me like one of my friends is working on my car. They have NEVER suggested some work to me that I didnt trust. Every chance they get they look for any promotion or discount they can apply to my final bill. They dont mind going the extra mile. They can be VERY busy sometimes but if everyone gets the same service I do...I see why. I will always go here BEFORE the dealership...Kudos Guys!!!
Great service... Very friendly people.. Marcus is the best... Thank you for all that you doπ
Great staff, reasonable prices and honest, professional service. I will definitely do business with them again.
Great mechanics I recommend yall to go. Work effectively