Ive been there a couple of times and got excellent service each time. They went out of their way to accommodate me as I work crazy hours. I wont use anyone else from now on.
Ludlow is my place to go for auto service that I cant do very nice people and very responsible and the price is good to I will suggest these guys to anyone who asked me if I know a mechanic
Nice, trustworthy, good work, reasonable time
This place owner and employee are greatly appreciated took two of my cars there for work to be done. I like honest people who does good work
They helped me diagnose the issue with my car and offered straightforward and honest options and advice. I will definitely consider coming back here.
I just had new rotors and brake pads put on my 2005 Chevrolet Cobalt, and Im very pleased with the work they did and the price they charged. Ill be taking my vehicle back there again when I need something on my car repaired. Very happy and satisfied. Didnt take long to get my car back either.
Great Job
I have worked for Chris and Noel for almost 3 yrs now Ive watched them with their customers and I am very proud to be part of the Ludlow automotive family.
They do great work and prices are reasonable. Staff is polite and friendly. Theyve done work for me several times and in a timely manner. Great job on my Lexus 2004 brakes.
Always helpful and reasonable in prices!
The staff is friendly, nice, and knowledgeable. The lot is very safe and secure with fenced parking and cameras. The work area is clean and has just enough organized chaos to know great mechanics are at work.
I dropped my jeep off 2 weeks before I left for school, thinking that would be enough time for any business to complete a service.I kept calling and asking about it, telling them I was leaving for college and I needed it soon, and the lady that answers the phones (doesnt know a thing about cars) kept feeding me lies. Things she thought I wanted to hear about my car like its almost done itll be on the rack by lunch and whatever else she could to keep me happy.3 weeks later my jeep STILL was not ready. Once they finally did call me in to pick it up, they put on an extra piece (steering stabilizer) that I CLEARLY told them I didnt want because I had the aftermarket part in the car and I just wanted them to install it by simply installing 2 bolts. they then planes ME for the mistake, charged me for it and said I would have to come back the next day to pick it up.In total it took 3.5 weeks, $600 dollars and a terrible experience. This was the worst experience I have ever had as a customer at ANY store. Please do not work with them, I cannot stress that enough.Last thing: I just called today to ask them to fix another issue they caused. The lady that answers phones (complete moron) started to borderline yell at me telling me how wrong is was and saying I should take my business to a different automotive shop.Just terrible.
They are friendly and trustworthy. I only deal with them.
Everyone at this shop is so friendly. And they have the coolest car on the block.
Great service Chris works hard for his customers
We always get prompt and courteous service. We have always trusted that the repairs are done correctly.
Chris and his staff worked on our 2006 Jeep Commander. They did an excellent job repairing the transmission cooling lines. Quality work and great people!
Great work great service
In the past I always did repairs myself, but sometimes with work and being busy I rather pay someone than lay on my back in the driveway on my days off. A friend referred me to this place a few yrs ago and have used them every since, with not one issue. I think bad reviews of this place was written by people who know nothing about cars and expect miracles to be performed on theirs for practically nothing.
Took my Jaguar in to find out why I didn’t have heat. Ludlow Automotive found the problem and had to order the part.They said it would take a couple of days for the part to come arrive. Told the guy’s wife that I would pick my car up the same day and drop it back off when the part arrived. I got off work early to pick my car up, only to find out the wife didn’t tell her husband I was picking my car up. The husband said he had to put my car back together. I figured if the part was coming in 2 days, they could just keep it. 2 days later found out the part was coming 7 days later.7 days later the wife said the part came in, but they had to fix the cars they were working on & she said she would call me back and let me know.Never received a call back that day from anyone at Ludlow Automotive. I called the next day and they said they were working on my car.Paid over $600 & when I got my car there was white paint marks on the passenger side door (there wasn’t any white paint dots on the door before).The heat worked, but I think someone drove my car because there was a lot more miles on my car than when I dropped it off.The 2nd morning after getting my car back, there was smoke coming out of my hood. I figured it was from anti-freeze being spilt on the engine. Also noticed that my car was leaking something.3rd morning still a little smoking coming out of the engine. When I got off work it was cold so I turned the heat on & for the whole trip home (25 minutes) cold air.When I got home, the engine fan turned on to cool the engine off.Turns out the clamp on the engine was not secure & the hose was coming apart & leaking anti-freeze.They put the old clamp back on the hose when they could have put a new secure clamp on the hose. $1.50 for a new clampI could have cracked my engine. Kind of upset about that.
They are always honest and do very good work!!
Friendly fast and knowledgable
Great place!! Had a gas leak fixed and they were very fair and did a great job! Would recommend and I will be back! Thank you for being so helpful! And the guy with the Jeep... Your a joke... Get a life!!
If you need work done this is where you need to go. Had my truck in for some repairs and had it done ahead of time and running like a champ. Highly recommended
Great friendly place to take your vechile
Nice clean shop with even friendlier people. Job completed ahead of time and under quote! WOW!WOULD RECOMMEND!
Great staff they treat people like they deserve to be even if you dont know diddily about cars
Great customer service!
Great people there and the prices are reasonable and affordable
Might be friendly but they gave me back my car still messed up making crazy noises but they told me it was ok it comes and goes. Be prepared to be ripped off
Very nice people!!!