Great experience overall. The front desk manager William was exceptionally polite and professional both on the phone and in person. The oil change promotional price was very reasonable. It’s great to see this kind of customer service.
I am very happy about the caring and honest way the gentlemen take care of my car needs. Thank you.
I was very pleased with the oil change done today. They were very friendly and helpful and answered my questions. I will definitely be back when my car needs service again.
Great store and great people working there!!!
My family has had vehicles serviced at this location for many years. Mark is great and has effective communication. Management on duty can change the experience for better or worse. Oil changes are usually quick and fairly priced. Major vehicle repair estimates are high but they are willing to work with the customers. Bathroom is clean.
Fantastic service, let me inspect their findings, installed all 4 of my brakes and rotors with no issues!! Will definitely recommend this Midas 👍😁
I have had very bad experiences at a different midas, these guys went above a d beyond. Got my work truckin and fixed quickly.
Treated very friendly and fairly with respect.
This Midas is incredibly good at offering a service and then not performing it. About a week ago my boyfriend decided to take advantage of the oil change and tire rotation service and after they had his car for MANY MANY hours, they said that they didnt have time to do the tire rotation. Fast forward to this week, I take my truck in to take advantage of the same 4th of July service deal and not only did they hang on to my truck for over 4 hours total, but they called me into the garage to show me an issue with one of my tires (it was going bald) and explained that they did not do a tire rotation because of this. I requested that they still rotate them as I could get another tire from a supplier within a day and it would be an easy fix and I want the other tires properly rotated. They said sounds good, and sent me on my way.They call me back to the store about an hour after this interaction (third time being driven there) and say everything is complete. I drive home and notice that the tires had not been rotated (I have identifying markings on my tires like a weirdo), I did not have the replacement traditional sticker indicating mileage for oil change which is rather annoying, and I was over $60 lighter for the trouble. I called the store and was told by the manager that he had seen them rotate the tires but they would talk to their tech. Lo and behold, the tech said that it would be a waste of their time to rotate the tires and they didnt do it. So not only was I lied to, but they did not do the advertised services that they had me sign off on. Incredibly frustrated with this experience and their offer for a free oil change next time Im in (which will now be never) seems like an excellent opportunity for their techs to display more lazy or ill-managed tendencies.So excited for the generic response that will provide a useless link to be the response.
Wow what an awesome experience at this location. Mike, was very honest and kind and so informative. He kept me updated with my vehicle and I couldn’t ask for a better technician! I will be bringing my business back to this location and also referring friends and family! Thanks again for all of your help! Very satisfied customer here!
I had a 1 p.m. appointment for an oil change and arrived at 12:55 pm. I went into the lobby and advised James that I had a 1PM appointment. He told me that they were running late because they had two big jobs that came in earlier. I asked him why didnt you call since my appointment was until 1PM? He had all morning to call to let me know. He said oh I just didnt. He said it was going to be another hour and that he could take me at 2. I told him Id be back for 2 PM. When I returned for the 2PM appointment he still was running late. He said we going to be at least another half hour. Again I ask him you have my phone number, how come you didnt call? Very bad customer service and then he told me he wasnt going to take me. I must say after I talk to the district manager he made an appointment at another Midas for me the next day and had great service.
Clean nice just would be nice if drinks would be available like coffee or water
The worst place you can take your car in...I took my brand new Mercedes for oil change thinking that it would be cheaper than the dealers price. Midas spilled oil all over my engine and told me that I have an oil leak asking for thousands of dollars to fix it.. I took the Mercedes to the dealer (it still is under warranty) and they told me what had happened. I am driving the car for over 2 years now with no leaks, no problems.Today my wife took it again for another oil change to this same Midas because I had a $49.99 coupon for full synthetic oil change. They told her that the coupon doesnt apply to this car. They also showed her a nail that was in the tire and they wanted $196 to change the whole tire (tire was brand new, changed a month ago). When my wife asked them to remove the nail first so they can confirm that there is an air leak they refused to do so because she might have had a bigger damage. Finally, we removed the nail ourselves and there was no need to change the tire.This business is a disgrace to the car industry and totally thieves.Id rather put olive oil in my car than taking it to them again.STAY AWAY
I have gone to this Midas for many years, because I trust them. They dont try to sell me on other services or repairs. Their work is always of very high quality, and their staff is professional, friendly and knowledgeable. A few years ago, my tire was making a bad noise. After googling the sound, I was afraid I was looking at a high repair bill. Midas told me I had a rock wedged within the tire. They took it out and didnt charge me a penny. I highly recommend this location.
Always great service from the staff here
Pretty slow turnaround times. I got an oil change and had to wait 45 minutes after they said it would be done. They didn’t even rotate the tires or check tire pressure (which was included). Girlfriend took her car and tried to get it back 3 different times before it was finished. They are extremely slow and unprofessional
Great service, friendly staff, and prompt. They have my business as long as I have a vehicle!
Seem to be a very caring staff and manager
I got an estimate 4 or so days ago for brakes and rotors all around. I called them on 2/26/19 to see when I could come in to get them done, hoping I could do it that same day. Well, Mark took me in and they got it done in record time with only 3 techs working. Mark and his crew know what they are doing and I will be using this Midas location for all my car care needs! Thanks guys!
I trust this Midas more than I trust the Midas on miamisburg-centerville road near PetSmart! Theyre always so generous at this location and not rude.
A young man who works here is Excellent!Does a Great Honest Job! His name is Chris and Totally Dependable! Wont go anywhere else for car work!!
The worst customer service I have EVER received from a car place. The first time I went there Marc was awesome!!!! He explained everything he saw. He realized my first priority was to find the oil leak. So we set up an appointment to do the dye test. I walked in and its so freaking hot in the waiting area. The temperature showed 82 degrees and its getting hotter. A bay stayed open for 30 minutes before they pulled my car in. I needed my front turn signal fixed which turned out to be a nightmare (that wasnt their fault). They kept standing around talking most of the 4 hours I was there. Marc was the only one working consistently. The manager was horrible. Word of advice, cool the waiting area down!!! You have no idea what medical conditions someone has. Needless to say, I walked in my door. Picked up my phone and called some place else because Midas will NOT get my couple grand to fix my p.o.s.
Always a great place to get your vehicle worked on. The mechanics or very knowledgeable and take care of your vehicle. I recommend this one on Far Hills.
The two men I met here were very kind and helpful when I needed help with air in a tire going flat while unfamiliar with the area. Even showed me where to find the instructions for how much goes in a tire that Id managed to overlook; Id been overfilling them and now know that that can wear down the tread on them faster. They offered more services but didnt feel pushy at all. If I were closer Id choose this Midas just from the experience I had today alone. Thank you both!
Excellent service. Very professional.
BUYERS BEWARE!!! Midas on Far Hills Ave is a scam!!!! They are holding my car until Monday!! We are not paying the $780 they are asking for something they are responsible for! They are refusing to show us the video camera from when they repaired my car. Sooo I don’t have a car and I’m stuck with my baby and no source of transportation 
The people here are very friendly! I went during a busy time and they were able to schedule me in that afternoon. After they looked at my car (before service) they showed me all the things that needed to be done, explained and broke it down for me, and then got me estimates. I recommend this place highly!!
I have taken both my cars to Midas for many years. When I ask for a good deal, I usually get it. Their prices, WITH DISCOUNTS, are within the range of other car service places but are efficient and courteous at ALL times!!!
Bruce, Terry and the crew do wonderful work.Ive been to many places trying to find good customer service, honesty, and ethics.I have found all of these here, and highly recommend this particular Midas Service Center.
Very helpful and very reasonably priced
I like this place. We’ve been going there for years never had a problem.Always courteous and polite and they do a great job.
Okay prices, good for simple stuff like oil changes. Their quotes for repairs are much more than the local dealer! Ill get my oil changed here, but thats about it.
Honest shop. Fair prices. Its very clean for a mechanic shop.
Came here for a scheduled oil change. I have a 2007 Chrysler Crossfire in good condition. Did not tell me how much it would be when I dropped it off. A couple hours after I dropped it off, Mark called me and told me it would be $119 for an oil change, which I agreed tosince I needed the change (and didnt know any better about oil costs). When I asked him why it would be so expensive, he stated that it takes 0W-40, which costs a lot per quart. After doing further research, I found out that I couldve bought this oil at Walmart for $40ish. When my boyfriend and I confronted him about it, he avoided our facts and continued to dance around our complaint and put on his scam act. Not to mention, I got an oil change for this same car at a different Midas and it was only $80ish. I dont know what type of business this Midas is running, but its a joke. I will absolutely not be returning to this Midas location and will advise anyone against it.
Something is fishy in the state of Denmark. I used to get great service here, but recently got an estimate to replace the rear wheel bearings for $1200+ on my Honda Odyssey. Honda did the job for $543. Invariably places like this are less that the dealer, not more than twice the amount. Now I am worried about where to get the brakes done.
As a loyal customer it pays to go here. They take care of us and dont shortcut anything we need done.
Oil change service was done in a timely and professional manner. Employees too are courteous and friendly.
Mechanic s overworked and a manager that does nothing. Work is good but 4 hours to change out tires is a little too much
The guys were fast and took care of my car right away. One midas guy at another place referred me over to this one so I could get my car serviced before closing. Hell miss out on my review but deserves some recognition. Wifi available and softer chairs than expected. For a late Friday evening oil change, reasonably priced, I give 4 stars. Maybe a cookie would get the fifth.
Scheduled an appointment 3 days in advance. when i showed up it was still a 4 hour wait, asked if i could come back in 3 or 4 hours and they said if i did that it would have to wait til tomorrow. never go to midas, check out carx or even knock on a strangers door and ask for help, you will get better results and customer service.
I showed up, no record of my appointment. I waited 3 hours for an $800 brake estimate. My dads buddy did it for half of that.
These guys did a great job for me! Got an oil change and they threw in some other services free. Wish I was closer to them!
Jacob, Mark, and Mike have a good thing going with this particular Midas location. The three of them seem to understand how to communicate with their customers. “Speaking their language” by using car repair lingo that makes sense to non-car people. Smart phone coupons are accepted. The website based appointment scheduler is outstanding. Be encouraged to shop around because they price match with local dealership prices. Voss TPS monitor quote ~ $100 Midas TPS monitor quote ~ $168. They matched Voss.
I wanted to go out of my way and commend Mark and his outstanding service every time I go to the Far Hills location. He goes out of his was to provide top knotch service. Thanks Mark!
My wife went in today for a simple oil change, I would advise finding another garage elsewhere unless you appreciate having your wife haggled about price and lied to about what her vehicle needs just because she was a woman. Had she said yes to the price; it would have costed $319.63 when all she went in for, was an oil change.
Had an appointment for an oil change on my 2008 GMC sierra. 2 hours later it was finally done. They marked off that they filled my tires to 35psi, which they didnt because as soon as I got in I checked my sensors in my tires and it was still 24, 26, 29, 31 for all four tires. They lied on the tire fill up. They also said some lines were leaking. I had someone else check it out and no leaks were present. I gave Midas on Far Hills 2 stars because it was the cheapest in town.
Always professional and its nice to be able to schedule appointments online
I went for oil change with an appointment set before. This took me 4 hours.Never mind, i took the car and went home then i noticed that the wheel knot was missed.I drove back and i asked gently for the knot.The man told me yeah we lost it somewhere and we cant find it and if you want i could order one for you for 6 or 7 $ .I said ok ...then they took the car key and i went out to wait for it and then the man came back and he told me we dont have it ... then i have the courage and i asked him why are you charging me for it when it is not my fault. He said in a very bad manner we will take care of it these days. He shouted again and i said thank uou sir very much offering my hand to shake twice and he refused. I felt very bad veeeeery baaaaaaadThat was horrible ...I will charge you .I promise ...Its not about 6 $ though its your fault .. zIts abkut your manner .
Went in for an oil change and wasnt to long of a wait. Fast friendly service!
Always take great care of me here
They accommodated me for Oil Change when aI called and service was out prompt and professional, they didnt try to sell me anything either!
Great Service. Fair Prices, Very Competitive. Very Helpful
Extremely helpful and honest.
My 18 year old daughter just went in with an oil issue and then told her how urgent it was to have front brakes, rotors and a coolant leak repaired so 700 dollars later she is broke and is on a very tight budget of 1000 a month while going to college out in Dayton.I had just driven her car two days prior with absolutely no brake issues and no coolant leaks so avoid this midas.Thanks a lot for taking advantage of the situation midas.Also for the 700 she paid in on things she never asked about she could have had the manifold gasket replaced that she went in for in the first place.
Very polite and helpful
Very friendly and not pushy for add on maintenance. Received free tenth oil change free.
Avoid this Midas at all costs. I had a horrible experience with a recent tire purchase from Tire Rack. They will also try to pitch free services to you that actually entail a cost. Case in point: I was told I get a free alignment from Tire Rack. Having just purchased winter tires in November, I didnt recall this and started asking questions. Turns out, it would have cost $69.99. They also broke a brand new TPMS sensor and I was on the hook for paying for it.
Directed me to a Midas that could actually help
Fixed a flat tire...
Would never use again. Outrageous markup on parts.
Dont go there
Ok