user
Natural Gallery Granite Direct
720 Fentress Blvd, Daytona Beach, FL 32114, United States
Appearance
Natural Gallery Granite Direct
Comments
Ca
Review №1

Was looking for a small piece of granite for a wine closet. Called on a Monday and Nick gave me pricing over the phone for the size I needed. Told me he had several remnant pieces that would work and to swing by to have a look. I did later that day and he helped me find a great piece that worked perfectly. He also put a rush on cutting and polishing it so that I would have it the very next day. One of the best experiences I have ever had at a granite store and will definitely go back for any future needs! Thanks again Nick!

hw
Review №2

I recently used Natural Gallery Granite to replace an existing damaged granite countertop and install a new kitchen sink. They did a great job and I am completely satisfied with their work and the price!Before contacting Natural Gallery, I had obtained written estimates from two other well-known companies in the area. After in-home visits, both companies indicated that in order to replace the counter top and sink they would also have to demolish and replace the granite backsplash (four pieces) with new granite AND remove a large upper granite bar top and then reinstall it after the countertop and backsplash had been replaced. This added significantly to the price and made it necessary to replace the backsplash which I did not want to do for several reasons in addition to the added cost.I received an estimate for about $4,600 from one company and the estimate included a disclaimer that they could not guarantee that they would be able to remove the upper bar top intact, giving it only a 50% chance of success. So, the job could cost much more if the bar top broke and had to be replaced with new granite also. The estimate also required a 100% payment in advance prior to beginning any work. The second company provided an estimate for about $3,500. Both estimates included plumbing to connect the new sink and faucet and reconnect the old dishwasher and garbage disposal.When Natural Gallery Granit Direct came to do their in-home visit and take measurements, I was very pleasantly surprised when they told me that they could disconnect the plumbing, demo out the old countertop and kitchen sink WITHOUT having to demolish and replace the existing backsplash and without having to remove and replace the upper bar top. And that is exactly what they did for about $2,300! If I wasn’t there and saw them do it myself, I might have doubted that it was possible...BUT THEY DID IT...and they did a great job. Their price, however, did not include necessary plumbing modifications and reconnecting the dishwasher and disposal, which was performed by TJ Plumbing for about $300 including the cost of the Permit.I am very pleased with the result and highly recommend that anyone should at least check these guys out first before signing up with another company. I’M GLAD I DID!

ni
Review №3

Great team offering quality product with excellent customer service!

Sh
Review №4

I have know Kim, Lisa and the staff at Natural Gallery for many years and was recently able to purchase all new kitchen & bath cabinets with granite tops for my home. I have always been impressed with their knowledge of the products they sell but was over the top impressed with everything during my purchase from the selection to the install! Lisa listened to what we were looking for and helped tremendously in putting it all together! She recommended options with drawer space that I didnt even know existed and they have already been appreciated! The install crew made everything look so easy, were punctual, and very accommodating. My house feels brand new and Im loving my black galaxy granite and deep sink!! I would highly recommend Natural Gallery for cabinet, granite, quartz & more! Sheri Carter-Realtor, Coldwell Banker Coast Realty

Te
Review №5

I was referred to Natural Gallery Granite Direct by a contractor and I couldnt be more pleased. Lisa was who we dealt with throughout the process and she is AMAZING!!! She answered every single question I had and also came up with great ideas. She is very knowledgeable. The work was completed ahead of schedule and professionally. The kitchen is gorgeous. I could not be more pleased. I do want to give a major shoutout to LISA!!!! I will refer this company every chance I get, especially Lisa!!!

Di
Review №6

Nick was absolutely great, very detailed about the products and had good ideas that made my shopping experience a breeze. I had been shopping for over two years for some granite for my kitchen. I found exactly what I wanted at Natural Gallery Granite with Nick. He was very easy and pleasant to deal with, he kept me informed of everything from start to finish. He checked on everything to make sure I got exactly what I wanted. The installers he sent out were awesome, I swear I think my kitchen is cleaner now than it was when they started. They did an amazing and beautiful job and had it done within no time. I would highly recommend this company and definitely go see Nick. You will not be disappointed. They not only are outstanding in their service, their prices are the best in town.

Ci
Review №7

Our whole experience was amazing! Lisa was such a help in our decision to use this company! The job came before their start date and was meticulously installed! I hate when a bar counter has those large cantilever supports and Lisa said no we have low profile ones now which I love, no banged knees! Are more expensive, yes, but you get better quality and service!

Pa
Review №8

Perfect from start to finish! Nick was awesome to deal with. He moved my install date up 3 times! Guys were here at the exact time Lisa gave me. Got right to it and had my gorgeous kitchen countertop done, in less than two hours. They did a fabulous job. No complaints from this very satisfied customer! I would highly recommend!!

Jo
Review №9

Organized, precise, efficient. What a great team! I comparison shopped four granite suppliers in the area, and no one else came close in terms of selection, attention to detail, and customer service. Craftsmanship of install team was top notch.

Jo
Review №10

Thanks to Natural Gallery Granite I now have my dream kitchen! Very respectful, punctual, exceeded all my expectations. If you have a need for remodeling, then you want to speak to Natural Gallery. With over Over 10 years experience locally as a business on Fentress, it has paid off for me! I will be going back for my further home updates without question. Anyone who visits will be impressed with attention to detail when remodeling your kitchen and bath.In closing, I wouldnt go anywhere else.Thanks Natural Gallery!!!!!

Be
Review №11

The ONLY place I go for cabinets or granite! Im on my third kitchen remodel with them and have received outstanding results every time. Lisa is the first person you see when you walk in. She is knowledgable and responsive. The installers are efficient and meticulous. Quality product. Great Value. Highly recommend!

Ma
Review №12

Awesome people to deal with. Nicholas was very patient and thorough with us. Every step was explained. The installation! Wow what detail oriented guys. They made sure every detail was precise. They performed cuts and finishes on the spot and did things that I truly didnt expect. Had a neighbor come over during installation and they know who they will be doing their granite.Consider us extremely satisfied.

J
Review №13

I have used Natural Gallery Granite in Daytona Beach for kitchen and bath remodels since 2010, a total of 7 jobs. I buy and remodel investment condominiums, and also had them do my home. I keep coming back because of the excellent prices, selection, and service. Lisa has been a pleasure to work with each time, helping me select the perfect product, get all the discounts possible, and assure a fast and professional install. She communicated regularly with me via email and phone, and installs were always done on date promised. Kim the owner runs a family business and provides personal attention to detail. Watch out for fake bad reviews from competitors; I am a real customer, and very satisfied! I would be happy to speak personally to any potential customers.

El
Review №14

I personally used Natural Granite Gallery services three times. Bought granite to remodel two kitchens and one bathroom. This place has great selection, reasonable prices, outstanding customer service and quality workmanship. They stand behind their product and will do their best to do it to your satisfaction.I would definitely recommend it to anybody who is looking for granite.I am a real estate agent and that is the company that comes to mind when anybody wants to use granite for their remodeling project. They have products to fit any budget.

Ro
Review №15

My Wife and I want to compliment NG Granite Direct for a very professional job installing granite in our kitchen. We were impressed with Nicolas, the sales person who spent the necessary time with us and answered all our questions. The template person was very professional and the three installers were professional, talented, and very careful not to damage anything during the install. They did an excellent job and we are very pleased with the job. The granite we purchased is beautiful!

Bi
Review №16

First I went to them and was not impressedPrices were high and selections were small.Second location was hard to findI shopped around and found the best deal over at east coast countertops on nova road in holly hill.I encourage everyone to check out other places before making the final decision

Ta
Review №17

I had a wonderful experience with this company. Nicolas was very professional, dedicated and patient. Excellent customer service, quality workmanship and the kitchen was beautiful upon completion! I highly recommend Natural Gallery Granite Direct and will use them again in the future.

Pa
Review №18

Very professional and perfect installation! Nick even arranged for my sister’s Quartz counters to be done a week earlier! Product is absolute gorgeous, she couldn’t be happier. THANK YOU

Ja
Review №19

Natural Gallery Granite did a fabulous job on our kitchen remodel. Professional, top quality work and better yet - they were affordable. The entire team provides a stress free experience. As a realtor, I have seen many granite jobs - I cant say enough about my experience - except that I will always give out their name to family, friends and clients who are looking to install granite or remodel their kitchen and baths- Top notch! Best in Volusia County!

Al
Review №20

We just finished our third granite project using Natural Gallery Granite and we could not be happier. If you’re looking for great selection, price and service; Lisa Wagner and her staff are amazing. They definitely provide the best value and service for any granite, marble or quartz project in the Volusia / Flagler County area.

Hu
Review №21

Giving them one star for showing up to measure for our bathroom remodel on time. They took measurements, discussed the project, said they would get back to us with estimate.....never heard back from them. Unfortunately, this seems to be the norm for companies advertising remodels.

Ma
Review №22

Everybody was wonderful and did a alsome job at our house . Ask for Lisa she was very knowledgeable and answered all my questions. Very satified customer.

Gl
Review №23

We walked in a little overwhelmed. Lisa was great helping us sort through all of the choices of granite, quartz, cabinets, etc. Her great personality and exceptional knowledge base really helped my wife and I come to the right decision.

Jo
Review №24

I recently purchased over 100 sq. feet of granite from this company for an outdoor kitchen. Although they cut one section short and left no overhang on two sides, overall Im satisfied with the install. However they did a very poor job sealing the granite both on the outdoor kitchen and other granite installed throughout my house. They failed to follow basic manufacture instructions on the back of the product. They did not properly clean the granite before sealing, used a paper towel to apply the chemical, didn’t wait the required time, and only did one coat which the label clearly states should be two. Talking directly with the manufacture, Natural Gallery made a least (4) critical mistakes. Their response was to scrap excess glue from the countertop and clean with mineral spirits. Adding even more insult to an already disappointing situation is the fact the installer and owner of the company laughed when we brought our concerns to their attention. VERY UNPROFESSIONAL! My biggest regret is paying in cash. If dealing with this company pay by credit card. I definitely would have disputed the charges. That would have forced them to do the right thing or I would have gotten the last laugh. Based on my opinion and experience I would not use or recommend Natural Gallery Granite Direct again.

Bo
Review №25

Service is horrible, i ordered my granite and it was delayed over and over again. I got really mad and was about to file a claim. Eventually they put the granite on my countertop. But the person who measured the cabnits and the granite was no professional, a part of a cabinet was a inch off and the side of the island piece of mine was way to far and i could not even open my fridge all the way comfortably

Ga
Review №26

I walked in to see a woman worker engaged in a personal conversation. She didnt offer to help me or ask what I was looking for. I spent about 5 minutes looking at the tile and back splashes while she remained on the phone. Her behavior was rude and not helpful. I was forced to give one star or my comments would not post.

ma
Review №27

Top notch granite and great price! I WILL buy from again!!!!

Fr
Review №28

They never complete the job!..

Information
18 Photos
28 Comments
4.2 Rating
  • Address:720 Fentress Blvd, Daytona Beach, FL 32114, United States
  • Site:http://naturalgallerygranite.com/
  • Phone:+1 386-898-9888
Categories
  • Granite supplier
  • Bathroom remodeler
  • Home improvement store
  • Kitchen remodeler
  • Marble supplier
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:8AM–5PM
Similar organizations