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Advance Auto Parts
3845 S Telegraph Rd, Dearborn, MI 48124, United States
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Advance Auto Parts
Comments
Ga
Review №1

Beyond outstanding!!!!!! Dante (DB) helped me replace my battery today and he went above and beyond. The whole team was helpful and kind, but I cannot say enough about his help and incredible customer service. I havent had this great of experience in a long time, so I will definitely be back for all of my car needs. Thank you guys SO much!!! :)

Ma
Review №2

Excellent service very helpful!! Chavonne was very nice

Xa
Review №3

AWESOME team! Been to other auto parts stores in the area and none of them can even come close to the service here! 5 stars, highly recommend, and will definitely be back!

Es
Review №4

I ordered online a wiper blade they had it for my vehicle pick up was in 1 hour. Fast service

Fr
Review №5

Great helped me find the paint I needed wasnt at that store but found it at another store well done

Ry
Review №6

Daunte was able to help me with a detailed issue I had on my parts order. Very helpful and made the process easy. I wasnt first in line, they handled other customer issues quickly too. You dont always know what to expect from the guy behind the counter- definitely recommend this location! Rare for me to review a store- they earned it.

Ro
Review №7

Awesome customer service by Chavonne H. and her fellow employee. At about 8:45 pm 1/27/21 15 min before they closed. I had a battery warranty issue that I purchased online and picked up at their store 3 months ago. They couldnt look it up for me because the 2 systems dont intermingle. I needed that battery exchange that night and she made it happen and is gonna deal with the online situation later. Good word goes to her fellow employee in which I called and talked to him ahead of time and told him I was rushing up there before they closed. He had her informed about the situation right of way and they were ready for me when I got there. I was in and out of there faster than normal. Thanks you 2. You rock!

Sh
Review №8

The staff is very helpful. They go out of their way to make sure you get what you need.

Ke
Review №9

I didnt go there I went to Metro PCS next door

Su
Review №10

Advance Auto Parts is the best place for quick parts!We are selling (in Dearborn) a reconditioned Toyota Prius 2004-2009 Hybrid battery, ready for you to install! Contact [email protected]: 11/8/20

Ke
Review №11

They had my mann oil filter for my bmw. Beats all the rest to me. Fast service and helpful if needed.

Ni
Review №12

Good customer service

Pu
Review №13

They normally get my parts right sometimes they dont

Ch
Review №14

Great Service

Na
Review №15

Only reason why I go to advanced auto parts is for Robin, literally the best employee they have. Somebody get her a raise asap!!

Ph
Review №16

Ive shopped here a couple times and the service is fantastic. The staff has always been very helpful in guiding me to solutions. Today, Dante, went above and beyond to help me. Advance Auto has one heck of an employee in Dante.

MA
Review №17

Great customer service . Great deals. I have fantastic experience with the sales Person Antonio. Very friendly, helpful. Did excellent job on my car . I will recommend this store to everyone I know .Lady at the cashier also very polite and helpful. Shop at this store is fun

S
Review №18

Manny, you deserve a raise! Not only are you extremely polite, but you were helpful, as well. You rock!

J
Review №19

Great business! Nice employees!

Da
Review №20

Antonio was working the front desk. He to look up the windshield wiper size and made it very easy to purchase. He told me he was unable to install the windshield wiper which is one of the reasons why I went to auto parts. It was due to lack of staff. he helped the very next person walking outside of the building and looking at their vehicle.

Dw
Review №21

Great service and fast they are not too busy.

Ji
Review №22

The guys and gals that work there are awesome! Kind, smart and ready to assist with any needs you may have. I would recommend this establishment to anyone who needs assistance or just to pick up the basics.

Ja
Review №23

Great service.... quick and fast!!

De
Review №24

Me and my mom walked a mile to this location for help and they offered to give us a boost. They were very helpful, kind and knowledgeable. Great customer service!Thanks to CJ and the manager on duty😊

Bi
Review №25

This store always has what I need and Antonio always takes care of things. I dont know if he is the manager but he should be. He makes the average auto store a great experience

Lo
Review №26

Employees was very helpful with what I needed and ordered the parts that I needed, Came in the next day. Will go back !

Je
Review №27

Close to home and easy for me to get the things I need when Im working on my car. Its always an adventure when Im here. The last time I was picking up parts, there was a guy who was causing a scene because they wouldnt accept a return on a part he bought over a year ago. I just had to chuckle at that one.

Ri
Review №28

As usual staff very helpful & friendly. I love this place.

De
Review №29

Had what I needed 😌

Le
Review №30

The customer service was excellent. The guy who helped me was very helpful and knowledgeable

Mr
Review №31

Great deal bogo on wipers kind employee too

Ri
Review №32

On the ball staff very helpful

Cr
Review №33

Good deals for online orders. Quick pick up after order is placed.

Mi
Review №34

My favorite parts store. Its also very close to home. The staff is better now. Have always had what I needed. Ya phil me?

Ch
Review №35

Friendly people a nice young guy named Luwis installed my battery quick and saved the day for me i recommend this shop to anyone ;-) :-)

An
Review №36

I was in a nightmare scenario, and Daunte at this location was a lifesaver. I needed to get home (3 hours away) in a rental that had been slowly leaking air out of one tire that was now flat. Daunte checked my tire, filled it up, and helped me get on my way in under 20 minutes. His customer service was outstanding and VERY MUCH above and beyond. I cant thank him enough for his service.

Ja
Review №37

Great place with reasonable prices plus they are surprisingly helpful

SC
Review №38

They really take care of ya and the guy who helped me CJ was great and knowledgeable

Ji
Review №39

Always helpful, if not in stock can have by next morning.

Ad
Review №40

Litrle blonde manager was cute as hell and fixed my problem...worth the drive in this dam snow no doubt

Da
Review №41

Great place, and easy to find what you need. Staff is helpful.

Ju
Review №42

Very helpful, and personable. Good customer service

Ch
Review №43

The staff here is friendly and really helpful any time i need anything for our vehicles.

La
Review №44

Staff was helpful and pleasant.

ke
Review №45

The staff is friendly and knowledgeable.

Wa
Review №46

Very friendly staff. Easy to notice from the Telegraph rd. Very professional, and very helpful.

Pe
Review №47

Good prices. Was able to find parts needed quickly.

St
Review №48

Most staff members are very helpful. A couple are overly helpful and unprofessional

Al
Review №49

Went here for a battery problem. They replaced it under warranty. Happy!

Fe
Review №50

Not as good as the one on Eloise Road!

th
Review №51

Helpful they checked my Alternator and batery free.

Jo
Review №52

Use online cupon codes. Awesome deals.

Ha
Review №53

So I used to stop here all the time for our shops but these people are the most rude attitudes unhelpful staff I ever encountered if you have no pride in your job and dont like dealing with people than do everyone a favor and quit thays why these stores are closing all around its a shame used to be my favorite store .

ed
Review №54

Good pleace but little bit expensive

Br
Review №55

I like the staff. Friendly and helpful.

Ch
Review №56

Great People great customer service

sh
Review №57

Great for parts

Th
Review №58

Over priced on most parts and Rarely have the correct part.the help there is not acknowledged enough.

Am
Review №59

Good advice with friendly service by C.J.

Ha
Review №60

Very bad customer service. Staff is extremely rude and arrogant. This was my first and last time.

Re
Review №61

Stopped in for brake fluid took almost20 minutes to get out of there extremely slow 🐌 due to being understaffed pretty descent service (a little on the forced friendly part but still ok).

Al
Review №62

Fast service, crew are very helpful and knowledgeable

Ja
Review №63

Always have what I need and if not will get it for you quick.If this review helped you please click the like button, thanks

Mi
Review №64

Great place excellent service

Br
Review №65

The entire staff rocks! Never an issue getting what I need.

Cr
Review №66

Fast and friendly employees.

An
Review №67

Helpful friendly staff

Ro
Review №68

Great people and prices.

Ji
Review №69

Friendly and knowledgeable

Ta
Review №70

Friendly people. Will go the distance to find what your looking for

Am
Review №71

Asked for parts and the guy ignores me and hanges up...

Da
Review №72

My favorite auto store

Zh
Review №73

Kind staffs. Help install the battery.

Br
Review №74

Looking for lock ring pliers was the only store to stock

Ch
Review №75

Always super helpful

Do
Review №76

Rather shop OReilly auto parts.

Sa
Review №77

Handy place for me

Ri
Review №78

Decent prices.

De
Review №79

A1 service

Br
Review №80

Free OBD2 scan!

Su
Review №81

Very helpful

Ly
Review №82

Helpful and friendly

Va
Review №83

Expensive

Ed
Review №84

Everything you need

Th
Review №85

Nice folks

Do
Review №86

Hit or miss on customer service

Mo
Review №87

Fast

fi
Review №88

Good

Ba
Review №89

Helpful

Ro
Review №90

Poor service

Sa
Review №91

Slow

Jo
Review №92

Great

Information
21 Photos
92 Comments
4.3 Rating
  • Address:3845 S Telegraph Rd, Dearborn, MI 48124, United States
  • Site:https://stores.advanceautoparts.com/mi/dearborn/3845-s-telegraph-road?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 313-274-6549
Categories
  • Auto parts store
Working hours
  • Monday:9AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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