This was our first time purchasing a vehicle from James Wood. We had a great experience and did not feel the high pressure sales. Matthew Taylor kept an eye out for a vehicle and let us know when the right vehicle came in. Matthew was very proactive and we did most of the stuff over the phone. It is a crazy market and James Wood had a better deal. It was a great experience and we would definitely buy a vehicle from James Wood again!

Jacob Wood was amazing. I drive 3 hours vs 45 minutes to buy a car because he was so much help. Juan made the finance process so simple and quick. All around the best car buying experience I have ever had.

My Service Advisor is Carson. When I came in to get my first oil change I was on a walker and just had surgery on my knee. Carson was wonderful. He assisted me out of the car and into the waiting area! That meant so much to me. When I came back for service he was helpful once again. Yesterday I came in for another look at an issue I was having. Carson took the time to explain what the service dept had done. He is very thorough. He will even call you to explain things to you. I realize that he does not have to be nice but he is. He is kind, knowledgeable, and caring. Give Carson a raise!

Phillip was great. When I got there he pulled up the options I had. Went to finance manager and was driving off the lot in my new vehicle. All within 2 hours

Constant communication, excellent workmanship, nice facility. Great experience and I will refer people to Mark Hisey when asked where to go for collision irk/body damage. I’m exceptionally pleased.

Buying a Silverado from James Woods has me thinking of dealership in a different way Matt Taylor my salesman was exceptional. No pressure. Laid everything out in front of me. I got a good trade in price my 2018 Colorado. Drove off in a 21 Trail Boss.

Trying to buy my 22 corvette there and they want to change the deal after I have paid my earnest money. Yes charging $10,000 more because I want to trade my wifes 2021 vette in from another dealer. They may make a deal but want to have my wifes car for MSRP with $10,000 up charge for new car. He told us that the 21 they were getting us feel through and would not charge high Price -so Chase is not helping us. Waited 20 months.More later if we can get our price. Could give better review.

Buy somewhere else if you can.This dealership is “price gouging”.I went in shopping for a Silverado and after visiting with the sales representative for almost a half hour, thinking I would be able to get close to the purchase of a truck, I realized I was in a den of thieves.I have purchased numerous new vehicles and never paid the listed MSRP price and knew I would not have to do this now.When we got to the sale price of the vehicle, the salesman communicated that the sales price would be at least $3,000 to $5000 above MSRP.He tried to justify it by referring to it as a “market adjustment”, as if I was stupid enough to fall for that.Long story short, it didn’t take too long to find another dealership that was honest enough to sell me the truck I needed BELOW MSRP.Just a tip for inexperienced buyers. NEVER NEVER EVER EVER pay MSRP window sticker price for a new vehicle. You don’t have to and you’re just throwing your money away, if you do.If a car salesman tells you that there is a “market adjustment” for this pandemic that we are in, he is lying to you and you need to leave as quick as you can.That is what is going on at James Wood Chevrolet in Denton, Texas and I was sad to learn about it.I really wish I could have bought from a local dealership.

My battery died & I had it replaced at James Wood 2 years earlier. After jumpstarting my Silverado I drove to James Wood calling/alerting them I was on my way. They replaced my battery (under warranty) with a small install fee & I was on my way in less than a couple hours. Awesome service team; courteous, friendly & accommodating! Kudos!

Great service in my truck.I drove over 65 miles to get service, and I dont mind, because every time I get excellent service with professionalism and integrity.Timothy Wilkins treat me with respect and kindness. He has great customer service and knowledge.! God bless everyone in James Wood dealership !Thank you

This is the 5th vehicle that I have bought from Jesse. This is the second I have bought from Samantha. They have won my business. The process is simple. They find what Im looking for and we go to the finance office. Juan makes the signing process easy and simple. Will be looking to buy number 6 from these guys. Thank you guys for all you do.

Melanie Gregg at James Wood Chevrolet-Cadillac could not have been more helpful in finding me the perfect vehicle. When I told her what I wanted, she went above and beyond to get it for me. It is a beautiful 2017 Chevrolet Traverse, low mileage, extremely clean and well-maintained. I am so happy with my new SUV. The team at James Wood Chevrolet-Cadillac worked quickly to get me approved for the financing and to get me the best deal on extended warranty and interest rate. I would highly recommend James Wood Chevrolet-Cadillac to anyone -whether they are looking for a new or a GM Certified vehicle. This is a great customer oriented dealership.Thank you, Carol Weaver

The entire experience was great! I live over 800 miles away. I was very specific on the truck I was looking for. Melanie did virtual walk throughs with me. She made the process very easy and simple. She would send photos with daily updates on the added equipment. There were no added costs, everything was all up front and honest. When I flew in she picked me up from the airport. She was very detailed and explained everything that the truck had and could do. If you are looking for a location and staff that will make the vehicle buying process super easy then look no further.

Amazing dealership with great sales, service and customer orientation. Recently purchased a used vehicle and they made sure it was a safe, clean, and fantastic experience. Wendi is a great salesperson and was a pleasure to work with.

I BROUGHT MY CAR CAUSE IT WOULD NOT START GOT A BATTERY BOOST FROM ROADSIDE ASSISTANCE GOT MY CAR STARTED BROUGHT IT IN THEY DID A DIAGNOSTIC CHECK TOLD ME IT WAS THE BATTERY SO BOUGHT A NEW BATTERY AND THE PUT IT IN PICKED UP MY CAR ONE HOUR AFER PICKING UP MY CAR ENGINE LIGHT COMES ON SAYS REDUCED POWER I IMMEDIATELY BRING IT BACK AND THE TELL ME ITS LOW ON OIL AND THE CAR IS NOT LETTING ME KNOW ITS LOW ON OIL SO WHY WASNT THAT FOUND OUT WHEN YOU FIRST DID THE DIAGNOSTIC CHECK OH WHY BECAUSE MY CAR WASNT FULLY CHECKED BECAUSE OF THE NEGLIGENCE OF YOUR SERVICE TECHNICIANS

Jacob Wood was so friendly. He handled our sale with speed and care. This was the most pleasant experience we have ever had buying a car. We would definitely recommend James Wood Auto Park!

Great customer service. John Terry had my vehicle ready when I got there just as promised.

After all the problems I had the last two times at your service center, I gave you one final try. They called me to tell me to wait to pickup my car at 5:30 so that I wouldn’t have to wait. I went to pickup my car at 6:00 and they said “it’s in the car wash”. I waited 45 more minutes. Car was not cleaned inside as was printed on my service agreement. Tire pressure STILL was not at factory recommended pressure and the car was still wet which left streak marks all over.

Mary was a pure joy. Timing was as expected (2.5 hours). Needed an oil change but also low psi in a tire and it was checked and patched due to a staple. Grateful that was taken care of. Check in and check out both seamless. Will return for next service.

It is first time I did not drive vehicle and first time I did not drive it home after purchase. I knew what I was going to get but went up to next size vehicle for size and comfort. The price was within my price. Everyone working was very nice and helpful.

I walked in to James Wood about two weeks ago and a new employee working as a service advisor told me it would take a week to two weeks to have my Transmission Fluid changed out on our 2016 LT3 Z51 Corvette Coupe and he did not seem to know what the issue was with the C7 transmission fluid when the car was built. I took it in Tuesday 07/06/2021 and spoke with Edwin who knew exactly what the issue was with the C7 A8 automatic transmissions and moisture issues with the original fluid when the car was built. Edwin even checked the build date to assure me ours need to be changed. He quoted a price, took it in Tuesday afternoon, and had it completed Thursday morning 07/09/2021. :-). Thank you Edwin, James Wood Chevrolet and thank you James Wood for you North Texas Corvette Club sponsorship.

The team finished all the work faster than I expected. The free car wash had my 2015 silverado shining like new.

I appreciate the professional attitude of each employee. I never felt haggled or pressured. We were simply listened to and then our needs met. Cole Fellers was a great salesman!

Bought my 2021 Trailblazer LT from William Youngblood. He kept me informed and even on his day off helped me track my new 2021 Trailblazer and was professional and courtesy.Juan in Finance made the experience interesting and also fun with his new Desk monitor and always friendly and made the process feel like he was there to help me anytime of the Day

Comfortable, clean wait area while vehicle is having regular maintenance/service. SO wish it didnt take an hour + each visit --- but, I suppose, thats the nature of the beast. Appreciated the car wash VERY much - would have chosen to have the black trim along the bottom wiped clean as well. Im short so I notice that area more than most folks :) ... All Wood employees were gracious, polite. Toilet is convenient. Thank you for having water and snacks available. LOVE that I can use my GMRewards for payment!!!

Same as always...have had top notch service for every visit. Keep up the good work!

Ray helped us in the Commercial Dept. and was very helpful and answered every question. He was great and Juan in financing was very easy to work with. I would recommend both of them if you are ever shopping in the Denton location.

William was wonderful! He was knowledgeable and patient with me as I made the decision to buy my first brand new truck. I would highly recommend him and will be back to see him on future purchases.

John Terry and Mark Lopez were very efficient, informative and personable We have bought many many vehicles in the past, but this was the easiest buying experience we have ever had. We are very pleased with our purchase and experience with James Woods Dealership.

Service adviser was great and very professional, even though I gave him a hard time. But, I just want to say thank you guys for putting up with me and my truck and getting me taken care of. Great job, and sorry for the headache I gave you guys.

Excellent and professional service. I highly recommend James Wood to anyone in the market for a new or used vehicle.

From the initial communication all the way to signing the paperwork, we couldnt have asked for a better experience. My husband spoke with William Youngblood over the phone and they scheduled a time for us to come check out the vehicle. William had it pulled out front for us, and we went for a test drive. We were sold after that. Sheldon in Finance was so engaging and answered all of our questions. Both of these guys did not make us fell rushed, but it was the quickest and easiest car buying experience weve ever had.

I found what I wanted online. Worked with Phillip. He made my purchase super easy. I was out of town and Im pretty positive he was tired of me texting him. However he was super cool about answering my 1,000,231 questions. Got back in town and he got the truck delivered to me. Don in finance called to confirm deal and man that was easy. I never expected buying a vehicle would ever be this smooth

John and Jesse were amazing- we felt like family from the first interaction to the purchase and driving away in the vehicle. I really appreciated the honest, no pressure, treating me like they wanted to be treated. I could tell they live the values of treating people with respect, courtesy and making customers for life. I will be back for future vehicle purchases!

I bought my first car and everything was so easy and laid back. I didn’t feel pressured with anything. Rudy and Juan made the car buying process a breeze and we’re so friendly.

Mr. Holtsman and Mr. Sweden made the experience too easy. I just returned from deployment and new what I wanted. They got me exactly what I was looking for and offered there expertise, without the headache of a car sales person. I drove from Oklahoma and will continue to come from wherever I may reside. It was a pleasurable experience and they made a customer for life. Thank you Mike and David and James Wood of Denton

These guys are awesome!Thought I needed to get a new compressor and they checked it and found out I just needed some new seals. Saved me some money BIG TIME lolBest servicing I’ve ever had from a dealership

Both Salesman and Credit Manager were great. Very pleasant experience.

The fastest and most direct sell of a vehicle I have ever experienced. Sheldon did a great job. There was another person looking at the vehicle I wanted. I was not going to get in a bidding war, but I wanted the truck. Sheldon was moving very fast to make sure that I didnt loose it if the numbers matched what I needed financially. Luckily the other person didnt want it, but the speed and accuracy of Sheldons work was great. I would definitely send people to him and his team at James Wood Denton.

Our salesman, Jeff Mulkey was very professional yet personable. We enjoyed our car buying experience because of him. I will refer friends and family to buy their next car at James Wood Of Denton. Thanks Jeff!

Honestly, the very best experience that I’ve had in purchasing a car. I didn’t have an idea of what I was going to do but Melanie guided me to a very good decision and I’m very pleased with the way she handled my situation. No doubt, I will be buying cars from James Wood again. Melanie Gregg was great!

Wendi and Don were excellent. They are good at giving info that was understood without bombarding us with complicated jargon. No high pressure but available for all of our questions.

Each time I come to the service department for oil change or repairs the team here is always very polite and helpful. This trip I was in for oil change and had a strange noise I wanted looked at. My agent explained that they were very busy on Monday (Memorial Day) and due the rain the techs prefer not to listen for noises with rain due to road noise with the weather. I asked her if I could leave it and have the techs look at it on Tuesday, she said that would be great. Monday afternoon a technician called and had a chance to drive my car in order to diagnose the noise. They diagnosed my car and had the parts Tuesday morning and I was able to pick my car up by noon. Tank you for the great service and dedication!!

Like most dealerships it’s good when you want to buy but once that is done it’s chaos and carelessness. Won’t name drop but the salesman was slow to get things done and often needed reminders to follow up on basic things. Of course there will be a generic message in response below but let this be something to think about before you go to this place.

Rudy is always top notch. This is the 4th vehicle I’ve bought from him. He makes is quick and easy

Jacob did a fabulous job and being upfront with the fees and the cost of the vehicle. We really enjoyed that he was very knowledgeable about this particular vehicle and was essentially able to answer all of our questions.The closing process took less than 15 minutes.

The whole purchase experience was wonderful. I received a more than fair price for my trade in, and a great price on the GMC Acadia that I purchased. I’ve told my friends about the fabulous treatment and deal. I figured I’d post something here too.

Katie contacted me after I had been looking online. We went out to the dealership the first time and Chris let us drive the Traverse. We werent quite ready to purchase because we were dealing with insurance and waiting for payment. We got pre-approval from Capital One before we thought we would be ready, so when we called back to buy the car it was still there. It was as easy as showing up and filling out the forms. Philip handled the final sale since Chris was off, but the transaction was seamless and we love our new car.

Everyone was very friendly and helpful. Our salesperson Samantha was excellent.

They went over and above to locate and provide the perfect vehicle for my wife and I. Our salesman even drove to Decatur Texas and then 30 plus more miles to our home after hours so that my wife could test drive the vehicle.

I appreciate the estimate on how much it could cost to repair the AC on my Corvette. Then that it came in a little less. I also appreciate the loaner car and how clean my car was when I picked it up. Thanks for washing it too.

Wendy little from James wood Chevrolet is honestly the best person to go to for your dream car, she really helped me out on getting the best car for me and the process is so simple and easy, really made me feel safe and secured on my car at The dealership . She’s the best !!

You gave us the service we needed even without an appointment.. Thank you for that. In these hectic times, it is difficult to do all the tasks that we should do. I am still enjoying my 2015 truck.

Tammy, the Service Advisor was amazing. She was very courteous, attentive and addressed all of my needs. I was at first skeptical, as I usually am with taking my Corvette to a different dealership for service in hopes that I dont get ripped off, uphold on services that arent essential for a low mileage vehicle, etc. Tammy did the exact opposite, which was addressing my needs in the best possible manner. Best service advisor that Ive ever dealt with. The customer service representatives up front were phenomenal. Very welcoming and service savvy and not just transactional as many are. Best front desk staff Ive dealt with, as well as some of the service techs who opened the door. Overall, very satisfied!

This was a fantastic experience. We purchased a certified pre-owed 2018 Chevy Tahoe and it’s in amazing condition. Melanie was amazing to work with. I was so hesitant to work on a car deal out of state through phone calls and emails but she made it seamless. Oscar was so good at getting us the best options and with the promised follow up. Definitely the most seamless vehicle purchase I have ever had.Jennifer Skinner

Went up to the dealership with the best of intentions to buy a car. Dealt with a very nice sales person. But things turn bad once the sales manager (Jessie McWillams) came into the process. He was arrogant, talked down to us and didn’t seem to know what he was talking….and frankly treated us like children. We now have a great new car from Classic, if you must go up there (because of the shortage of cars) just avoid him!

It was by far the fastest buying experience I’ve ever had. Everything was ready to go on my arrival. Though I’m still trying to figure out many of the technical things on my new C8 convertible.

Melanie was amazing. She was very quick to respond and made the purchase of our new vehicle one of the easiest. She went above and beyond including FaceTime vehicle walk around due to we live out of the area. Caesar in finance was able to answer all our questions and made sure all of our needs was met. We highly recommend James Wood dealership and will be back for our next auto buying experience.

Wendi Little and the finance group were amazing and very efficient. Very patient and helpful. 1st time buying from James Wood and will not be the last!

After some stubborn electrical issues with my car the service team was finally able to find and fix the issue and my assigned representative was kind enough to help adjust the cost due to the extra time it spent in the shop. Overall I’m extremely satisfied with their work, the communication they offered me, as well as their efforts to provide me with the best customer service possible.

Everyone is always very polite and professional. Tim did anexcellent job of keeping us posted on repairs

Everyone is nice and professional. I received phone updates, shows great communication. Also took care of my SUV and made the corrections needed. My SUV runs even better now.

Tim and the crew were absolutely amazing! It is always nerve-wracking bringing your car in for work but they made the process from start to finish so easy and comfortable with regular updates! Better than we could have hoped for! Thank you so much and looking forward to using James Wood again in the future (although fingers crossed, not for a while 😛)

Brought my car in for service because it started to shake while idle and the engine and StabiliTrak lights came on. Advisor called gave the diagnosis and told me it would be about $395 to fix the issue, I said to go ahead with the service. This afternoon I went to pick the car up and both lights were still on!Update 6/5/21: Took the car in next morning, they checked it again and the technician said there was a valve leaking. Valve was replaced and car is running great so far.

We brought car in for “shift to park” error message and when I received car, the panel was not flush anymore and damage to center console panel (indented scratches). Paper I had left in my car were thrown around the passenger seat, car was not given in condition l left it in. Was told by manager panel would be fixed. Panel that wasn’t flush was fixed but scratched panel was simply polished. Scratches still present.

Melanie was hands down the best sales person I have ever worked with. From my first phone call with her to my final transaction, she made me feel at ease, did not pressure me, and helped me decide the Terrain was the car I truly wanted to go with - She cared about me as a customer and I will 100% be back for my next vehicle from her. I have already told my boyfriend (works for GM) and friends about my experience. This will also be their first stop for buying their next vehicle. Melanie, I can’t thank you enough for your time with me - You were incredible. Don, I can’t tell you how happy you made me getting my financing setup at half the rate I went into the dealer with. You made the financial process SUCH a breeze. I will definitely be back and can’t wait to send you guys business. Hands down the best car buying experience I’ve ever had - Thank you so much!

Donnie Sides was wonderful and made our experience quick and easy. Along with the finance department. I would highly recommend James Wood to anyone looking to finding a new ride.

I had a great experience and they got me the vehicle that I wanted!

This was by far the easiest car buying experience I have EVER had. Rudy and I did the deal over the phone, I walked in and saw the car, drove the car and went to the Finance office. I was expecting the same games I had experienced in the the past in the finance office. But the experience with Jose in finance was seamless. I think I was in and out of the whole deal with in 45 minutes. There is NOTHING that I can criticize at all!!!!!!!!!!

Karen Patterson is my all time sells lady. She is a rockstar in my eyes. I feel like Im working with family.

Great experience! Donny and his team took care of my wife and I. Process was quick and easy

We absolutely love James Woods! This is our second time purchasing a car from John Terry and having Juan Olivares for financial in the last 4 years. We have had such a wonderful experience both times. This time we werent completely decided on vehicle type and John (as always) was completely patient with us and made sure that we had all the facts before making our decision. Juan keeps the finance side easy, understandable, and always keeps us laughing. Wed give both these gentlemen all the gold stars! Thank you again!

I had a recall on the airbag in my Tahoe, I called to make an appointment & was immediately given a date, When t got to the service entrance I was immediately greeted & then my supervisor Tammy came out, was most polite and helpful. Told me my truck would be done about 5 pm. I had called a few minutes after 5 & was told they had just finished. When I picked up my truck, everyone was very polite & I got my truck almost immediately. Thank you James Woods.Barbara Whitworth

Third trip to the dealer in 3 months for repairs, replaced lifters, now 2 trips for emmission system errors I have never had this much trouble with any vehicle I have purchased It is always an issue to get loaner car there is a lot that needs to be fixed about the chevrolet experience Other than that your representatives are solid

Thank you Paul my pick driver for being so kind and caring he delivered my car to me at the payment office.

We were considering different models and our salesperson Matt Taylor showed us different vehicles as we changed our mind from an SUV to a new Silverado. We purchased a 2021 Silverado RST and so far are very happy. This is the 4th Chevrolet pickup we have owned and also had a GMC Sierra at one time. Matt Taylor was very helpful and professional and worked with us with any questions we had.

Melanie Gregg took such good care of me!!! Everyone was helpful, friendly, & personable. Never thought buying a new vehicle could be so easy, especially in times like these!

I went in for an oil change and specifically said do not rotate the tires, I just had it done. Then this morning I realized, the tires had been rotated. Need to listen more to the customer.

Rob Cap was awesome!! I couldnt have asked for a better salesman. Will Lewis was also very helpful.

When I shopped at James Woods their flexibility on finance options and vehicle availability were great. Buddy is an easy to work with salesman who deserves an award for his customer service which I consider elite. I noticed an issue with my vehicle a few weeks after I picked it up. The cost was in excess of 750$ for repairs. Buddy talked to his boss and they covered it at NO COST to me! That’s amazing and worth my time and my money. I will always shop first at James Woods Chevy!

I had an oil change done. Excellent service, just took 1.5 hours even having an appointment.

The service advisor was very helpful on doing was leg work and asking the shop foreman about the issue I was having with my truck and corrected the issue in two days.

We experienced great customer service from Thomas. He was polite and kept us informed the whole time the truck was in the shop for repairs. We will definitely be back for future needs.

My experience here at James Wood in Denton was an absolute success! Donnie Sides worked with me throughout my car buying experience. He got me the amazing price I was looking to spend for the vehicle I wanted most from all of the incredible trucks in stock. The selection here is vast: low mileages and stacked in fully loaded luxurious features.Donnie got me into a GMC Z-71 4×4 Texas Edition Lift-Kit ready all white big body truck with tan/brown leather interior! Big thumbs up and a mighty salute to Donnie Sides for helping me buy this Texas Edition GMC truck! Thank you, Donnie!

Samantha was amazing! She accommodated all of our needs and found us the perfect vehicle! She really went above and beyond to make this car buying experience the best!

I took my car in into James Woods after being involved in an accident. Jeff Ball was awesome! He kept me informed and was always quick to return calls and answer questions. I am very happy with the results!!! Thanks Jeff Ball and James Woods! Great Job!

Inquired about a Tacoma they had on the lot a few days ago. Wendy helped me tremendously! Even though the truck had to go to auction, she kept me updated every step of the way. She is great to work with. Im looking forward to possibly doing business with her and James Wood Chevrolet in the future.

From start to finish I was more than pleased. Sheldon listened to me and took into account all of my wants, needs, and concerns, and went above and beyond to ensure I had the right vehicle. He made the process so easy for me on the day of picking up the vehicle, and I appreciate so much him taking the time he did with me.

It was amazing, they worked with me and didn’t make me sit there for hours. Jacob and Juan were great! Easy to talk to and made the process enjoyable.

Great service department. Tammy was Awesome. I was given an estimate time of 2 hours and they had everything done in approx. one hour. Great staff. Friendly.Thanks for the great work. Keep it up.

Yall are the best at what you do. I thank you for that. Charles Swartz is always customer friendly and the best rep for your business. Thank you

Average service at retail prices. After replacing the battery on my 2017 corvette, the car wasreleased to pickup. Since the battery was installed in the rear of the car, i opened the rear hatch to find the battery cover and access covers were not installed properly. I pointed this out to my service consultant and she promptly had it completed properly. The tech who did the work then said my bad .A great way to check your work!

Great salesperson. Got it done asap and was super helpful! I bought a box truck for my company and buy many vehicles. I contacted several dealers and received the brush off! So happy with James Wood!!

Ron and Juan were perfect gentleman. Ron worked extremely hard to find the truck I wanted, and was successful! I could not have been more pleased with James Wood Chevrolet and the employees. Thank you for a job well done

Chris Douglas was amazing at finding me the perfect car. I very much appreciated his commitment, dedication, and awesome customer service. If you’re looking for a 5-star experience when buying a car, call Chris.

I bought my truck a few months ago. It was raining the day I did so bring it back to go thru make ready..ok. 2 weeks later I had to call and find out why I have not been contacted to schedule. Finally got it scheduled and got my truck cleaned up. A few weeks later later had a check engine light come on. So bought the extended warranty but to my surprise they did not cover repair. Maintenance. I have had 2 more check engine light come on but again maintenance. I am took my truck In for 1 and asked to have remote start added. After 5 days they came back to tell me warranty doesnt cover repair and it will be 300..ok fine get me my truck back. Have all parts instock and will be ready that day. Nothing. I called and left message but nothing.. waiting 1 more hour and finally talked to manager and told me that the repair was done but remote start was waiting for approval give me a few min and i will pick up my truck after being without it for almost a week. You dont buy a 3/4 ton truck to drive a 1/2 ton that cant pull or haul. Very disappointed

The salesman was polite and friendly, and financing was a similar experience! Normally Id give a 5-star, however, when the paperwork was initially processed, a couple of very expensive optional choices were made on my behalf. In a twist of fate, it was bad credit that saved me 6000 dollars of expenses. I dont know if this was a clerical error or on purpose, but its critical to make sure no optional decisions are made without the consent of the customer, as thats directly tied to the reputation of the company.

Wonderful experience buying our Buick. No pressure with amazing customer service by everyone we encountered. My wife and I started our morning at John Wood Buick dealership and they set the bar high. After we left we knew we would end our day back at John Wood Auto Park. We went to several dealerships that day and by far this was the best dealership that truly treated us with respect and dignity. Thank you to Melanie Gregg and Mark for all your help. This was a great experience and we will be back! Thank you Lauri and Jay Frayser

We loved working with Wendy and Cesar! They never tried to hustle us and only gave us the facts and honest opinions. For a first time vehicle purchase, I had a great experience!

John and Juan took great care of me. Its my 3rd time working with them.