Victor worked with me today to set up a new phone. He was patient, so knowledgeable and made sure I walked out with my phone totally set up. His expertise and personality made for a relaxed and comfortable experience. I think he went above and beyond and I highly recommend both the Russell Verizon Store and Victor.
Two guys at that store, exceeded my expectations! Very professional and very helpful.
The service has always been excellent. Priscilla was busy with a customer and immediatly after taking care.of the customer she took care of me. Thanks
Hector Hernandez was extremely helpful and knowledgeable.
Russell Cellular took great care to set up my new phone and account. Im definitely happy with the service I received there at their Douglas office.
The young lady there spent over an hour with me getting my telephone operational again. She was wonderful!!
Priscilla was great. Helped transfer all the info from my old phone to the new one. Highly recommended
The gentlemen that helped me was very helpful and provided me with excellent customer service. I had a very great experience with Victor definitely would recommend and go again Thank You.
Great customer service. They had exactly what I needed.
Priscilla went above and beyond to transfer data to new phone. I had a busted screen and only about 1/4 of it was visible. Awesome job. Awesome service!
Priscilla has outstanding customer service New to Arizona will recommend her to my friends and family
Great service employees are really helpful and they answer all your questions honeslty which is hard to find
Hector was very helpful and courteous.Answered every question and very understanding. He was quick!!!
Great customer service. Willing to answer our questions. All staff members are caring and concern about customer needs.
Super helpful and friendly staff
Excellent customer service! Victor was so helpful and patient. Beginning to end explaining the plan and all the service options. Friendly smart and thourough both gentlemen in the store were uber helpful. Victor even helped transfer all the old data to the new phone.
Very great customer service by Rep Hector. Very informational and concise. Broke down my first bill and made it easy for me to understand what i was being charged. Definitely going back for all my verizon needs!
Great service the young man was very professional and he was very knowledgeable of Verizon services and products.
Eduardo provides a great customer service they ALL are willing to help and give you the best knowledge they can
Best place for Verizona products!
Hector was very helpful and informative. He took the time to help me remove unwanted apps and a more efficient way to set up my screen. I will definitely go to Russell Cellular for all my future phone needs.
Excellent in every way.. any doubts? Go ahead and ask the experts 😉
I want to express my gratitude to Priscilla. She provided an excellent customer service experience. Thank you for your time, patience and expertise! You are an amazing professional! Muchas gracias por todo!
They had exactly what I needed
So far so good with my new phone and tablet with unlimited data. After checking my credit it only cost me the tax of the items to walk out the door. Expect to pay at least $40. Cash for it. Then they bill you.
What a team here. Everyone is willing to help and so friendly. The new location is beautiful. So happy to shop here
Love the staff! Excellent customer service always!
Priscilla provides excellent customer service
Very helpful
Very overpriced. I now have straight talk and use the same towers with truly unlimited data ( Ive used 32 gb in 10 days ). Thats only 55$ a month but Verizon wanted 75$ and only offered low speed hotspot. Get with the times Verizon.
Great staff and excellent customer service! Spanish speaking to help service the Hispanic customers as well!
Good excellent customer service! I recommend it
The people were very helpful
Priscilla has the worst customer service she is rude and does not help at all
Great service,!
Excellent costumer service, Great staff!!
Great experience. Thank you!
Depressed community where everybody is struggling and the only thing keeping it from getting a complete zero that there are a lot of caring, generous people here who dont want you to fail or starve
Great service great customer service
Very friendly service with great deals
Among the best
They lie and misrepresent their service
Love the friendly service!! Excellent staff!!
Very congenialExcellentYes
Fantastic!
Super helpful staff.
Friendly service.
Was in and out!
They could not help me ...