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Verizon Authorized Retailer - Russell Cellular
93 W 5th St, Douglas, AZ 85607, United States
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Verizon Authorized Retailer - Russell Cellular

Comments
Li
Review №1

Victor worked with me today to set up a new phone. He was patient, so knowledgeable and made sure I walked out with my phone totally set up. His expertise and personality made for a relaxed and comfortable experience. I think he went above and beyond and I highly recommend both the Russell Verizon Store and Victor.

di
Review №2

Two guys at that store, exceeded my expectations! Very professional and very helpful.

Or
Review №3

The service has always been excellent. Priscilla was busy with a customer and immediatly after taking care.of the customer she took care of me. Thanks

Je
Review №4

Hector Hernandez was extremely helpful and knowledgeable.

Di
Review №5

Russell Cellular took great care to set up my new phone and account. Im definitely happy with the service I received there at their Douglas office.

Da
Review №6

The young lady there spent over an hour with me getting my telephone operational again. She was wonderful!!

Je
Review №7

Priscilla was great. Helped transfer all the info from my old phone to the new one. Highly recommended

Bl
Review №8

The gentlemen that helped me was very helpful and provided me with excellent customer service. I had a very great experience with Victor definitely would recommend and go again Thank You.

Ch
Review №9

Great customer service. They had exactly what I needed.

St
Review №10

Priscilla went above and beyond to transfer data to new phone. I had a busted screen and only about 1/4 of it was visible. Awesome job. Awesome service!

Sh
Review №11

Priscilla has outstanding customer service New to Arizona will recommend her to my friends and family

Je
Review №12

Great service employees are really helpful and they answer all your questions honeslty which is hard to find

AN
Review №13

Hector was very helpful and courteous.Answered every question and very understanding. He was quick!!!

An
Review №14

Great customer service. Willing to answer our questions. All staff members are caring and concern about customer needs.

Ja
Review №15

Super helpful and friendly staff

sa
Review №16

Excellent customer service! Victor was so helpful and patient. Beginning to end explaining the plan and all the service options. Friendly smart and thourough both gentlemen in the store were uber helpful. Victor even helped transfer all the old data to the new phone.

Jo
Review №17

Very great customer service by Rep Hector. Very informational and concise. Broke down my first bill and made it easy for me to understand what i was being charged. Definitely going back for all my verizon needs!

AL
Review №18

Great service the young man was very professional and he was very knowledgeable of Verizon services and products.

Da
Review №19

Eduardo provides a great customer service they ALL are willing to help and give you the best knowledge they can

Wi
Review №20

Best place for Verizona products!

da
Review №21

Hector was very helpful and informative. He took the time to help me remove unwanted apps and a more efficient way to set up my screen. I will definitely go to Russell Cellular for all my future phone needs.

Ar
Review №22

Excellent in every way.. any doubts? Go ahead and ask the experts 😉

Ju
Review №23

I want to express my gratitude to Priscilla. She provided an excellent customer service experience. Thank you for your time, patience and expertise! You are an amazing professional! Muchas gracias por todo!

He
Review №24

They had exactly what I needed

Kr
Review №25

So far so good with my new phone and tablet with unlimited data. After checking my credit it only cost me the tax of the items to walk out the door. Expect to pay at least $40. Cash for it. Then they bill you.

Do
Review №26

What a team here. Everyone is willing to help and so friendly. The new location is beautiful. So happy to shop here

Na
Review №27

Love the staff! Excellent customer service always!

De
Review №28

Priscilla provides excellent customer service

Jo
Review №29

Very helpful

J
Review №30

Very overpriced. I now have straight talk and use the same towers with truly unlimited data ( Ive used 32 gb in 10 days ). Thats only 55$ a month but Verizon wanted 75$ and only offered low speed hotspot. Get with the times Verizon.

Ge
Review №31

Great staff and excellent customer service! Spanish speaking to help service the Hispanic customers as well!

Al
Review №32

Good excellent customer service! I recommend it

Je
Review №33

The people were very helpful

Je
Review №34

Priscilla has the worst customer service she is rude and does not help at all

Je
Review №35

Great service,!

Ja
Review №36

Excellent costumer service, Great staff!!

Bo
Review №37

Great experience. Thank you!

Mi
Review №38

Depressed community where everybody is struggling and the only thing keeping it from getting a complete zero that there are a lot of caring, generous people here who dont want you to fail or starve

Ra
Review №39

Great service great customer service

Jo
Review №40

Very friendly service with great deals

La
Review №41

Among the best

Ma
Review №42

They lie and misrepresent their service

Nu
Review №43

Love the friendly service!! Excellent staff!!

Wi
Review №44

Very congenialExcellentYes

Il
Review №45

Fantastic!

A
Review №46

Super helpful staff.

Le
Review №47

Friendly service.

El
Review №48

Was in and out!

ga
Review №49

They could not help me ...

Information
18 Photos
49 Comments
4.6 Rating
  • Address:93 W 5th St, Douglas, AZ 85607, United States
  • Site:https://russellcellular.com/?y_source=1_NDE2NTYwNy03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
  • Phone:+1 520-368-6751
Categories
  • Cell phone store
  • Electronics store
Working hours
  • Monday:12–5PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:Closed
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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