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Security Self Storage
1601 E Geer St, Durham, NC 27704, United States
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Security Self Storage
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Vi
Review №1

I went into this facility to get quotes on a unit that I may need next month. I met Latoya and she was very knowledgeable about the prices and availability. I will definitely choose this site if my needs require a unit.

Mi
Review №2

I always appreciate quality customer service. Thank you Jordan for demonstrating that service isnt dead!

Fa
Review №3

Jordan and Seth were extremely helpful, professional and knowledgeable of my needs. They also both have tons of patience and don’t mind answering questions. True definition of customer service.

Ch
Review №4

Ashley was a very polite and very helpful . She answered every questioned I had regarding a storage unit I will be back to this location to do business

El
Review №5

Ashley keep doing a great job as always. Great customer service!!

Mi
Review №6

Latoya and Ashley was a great help with all my Uhaul needs. Thanks ladies

li
Review №7

I will definitely be returning to to the business in the future for my moving needs. Thanks Ashley and latoya

Ca
Review №8

Ashely is very sweet young Lady she took time out her busy day to help my 53 year old mother find the right storage and uHaul truck I just want to say thank you

Na
Review №9

Ashley was helpful in answering all my questions that I had about a storage unit and a uhaul. I will be back again to do business

Ja
Review №10

Can we just say excellent customer service. I was greeted by Cierra, terrific worker. If you have any questions, she’s the one to go to. I felt like I was asking so many questions and she had an answer for all of them. I started off with just needing some boxes, she broke down all of the prices for me and then kindly suggested on what size storage I was going to need for all of my stuff. Can’t wait to get stuff going. Moving can be a bit overwhelming, but with such outstanding help made it just a bit easier. Thanks... can’t wait and highly suggest this location for self storage. (Terrific prices)

Ni
Review №11

Great customer service Laytoya❤️

Mi
Review №12

Ashley was very helpful and answering all my questions regarding a U-Haul

Br
Review №13

Ashley was very helpful she answered every question that I had on the storage and the UHaul . I will be doing business again

Re
Review №14

Jada gave outstanding service, very courteous and professional. Thanks for your help.

El
Review №15

Ashley helped me save money by telling me a special and even got a bigger storage.Great customer service!!

La
Review №16

Thanks latoya you made my day!! This property is amazing, well lit and the staff is amazing.

Ta
Review №17

Ashley was very helpful and polite. She asked all the questions that I had.

Zi
Review №18

Ashley just wanted to thank you for your wonderful service!!

Ji
Review №19

This is a great place to rent Storage. They also have U-Haul and packing supplies. Very convenient. Jordan was friendly and helpful. Will be telling my friends. Highly recommend.

Pa
Review №20

Cierra and Jada at this location are always so nice when I come in to buy my boxes. Welcoming, professional young ladies. They make great representation for the company.

Ja
Review №21

Latoya was a great help she got me in and out fast. Great customer services.

Ar
Review №22

Jordan was great to work with. He was courteous and efficient. I received great service from him.

Es
Review №23

This place has a great vibe. The associate Cierra is welcoming and makes the moving process seem just a tad smoother!

ty
Review №24

Thanks Latoya very helpful

La
Review №25

Thanks Latoya for all your help getting me into my storage and uhaul. You saved my day of uhaul and storage searching..

Ti
Review №26

Cierra was a wonderful help in finding a truck for my move to Georgia! She made the process easy and understandable. Best Uhaul experience ever! Simply amazing!!

Th
Review №27

Latoya was very patient with me while making decisions on what size storage I needed and what size U-Haul. She help me and answered all my question.

za
Review №28

Latoya your customer service was amazing!! thanks

De
Review №29

Thanks Latoya for your outstanding customer service you provide me.

Aa
Review №30

Great customer service, well lit property and easy access to my unit. Thanks Latoya and Jada for all your help. My move in was easy and fast.

Sh
Review №31

I received great customer service from this place. I came looking for a 20ft truck. I was sure they had one because I rented it before. Jada told me that it went out for maintenance but she found me another place with one. I didn’t have to ask she offered.

Ci
Review №32

Latoya saved the day she had exactly what I need. Great property, well lit and the best staff..

Jo
Review №33

Went to the location to pick up my U-Haul. I was sent to the wrong location and Alexa was able to give me the actual address. I hate U-Haul waits until the last minute its frustrating. But Alexa made the experience less horrible and sent me to the right direction. I was able to pick up my truck without an issue on the app.

Me
Review №34

Ask for Jada or Cierra they know best. Helped me move into my office space. Gave me all the information I needed to know about the place. Thank you. Great customer service.

Va
Review №35

Latoya and jada was a great help with all my storage needs. GREAT customer service

Sa
Review №36

What a nice storage place. Jordan was super pleasant and very helpful. Good prices and friendly people. Highly recommend

Ti
Review №37

Cierra was awesome!!! Great customer service. Answered all my questions.

To
Review №38

Tucked away. Very well kept. The size I needed was a little pricey but Jada gave me plenty of options to choose from.

Fr
Review №39

Small but clean area. No spaces available to rent. Would recommend this place for other needs such as Uhaul or storage. When you 1st drive up you do not see any units. The place looks well secured.

ja
Review №40

Thanks Latoya for all you help with my last minute I haul reservations. I will definitely be back to due business with you.

Ta
Review №41

Jada And Cierra were a big help in helping me decide which unit I wanted

Ti
Review №42

Latoya saved my day and help me with everything in needed.

Ka
Review №43

Melody did a great job helping us get our trailer. Process was simple.

Cy
Review №44

Cierra was very kind and pleasant to speak with. She was helpful to each one of my needs! Thank you!

Tr
Review №45

Latoya Was a great help.. thanks for everything

ya
Review №46

Is Allright but is tooo expensive.

Ka
Review №47

Jada was great. I would recommend this place if you’re ever in need of searching for a uhaul in a different place. Jada was right on it

De
Review №48

Latoya has outstanding customer services

An
Review №49

I came to rent a uhual but they did not have the size I needed. Jada found me one at a different location and she called to make sure the truck was there. I recommend coming to see her for any uhaul or storage needs. I also recommend leaving a review after leaving this small but well kept place.

Ya
Review №50

Latoya has outstanding customer service. I would recommend this location to all me friends in need of a storage or truck.

Je
Review №51

Came in for some boxes. The young ladies Cierra and Jada were friendly and professional. I was checked out quickly and offered help with my boxes!

Jo
Review №52

Typical storage. Sign outside says 2 months free but none of the typical units are part of the deal. Decent people Jada was nice and knowledgeable. Disappointed in the fact that they have a sign to draw people in but there’s a catch

Pe
Review №53

Thank you Latoya for the impeccable customer service you provided me and my family last week while we were storage hunting.

Po
Review №54

The best customer service in the triangle. Thanks Latoya and Jada

Do
Review №55

I have been storing here for about a month and it has been a good experience so far. I went in to pay my bill yesterday, Cierra made it fast and simple for me. She was very nice and helpful. Clean place

Za
Review №56

Latoya was a great help with my storage needs. She was very knowledgeable with everything I needed

Pa
Review №57

I went in to ask a few questions and weigh my options on getting a storage unit. When I walked in and the associate stood up to greet me. Ceirra helped me figure out which size would be best for me. She gave me different options indoor and outdoor and also told me the ins and outs of renting. When I am ready I know I will be coming here. It’s clean, secluded and the customer service is 10 out of 10. Highly recommended!

Ma
Review №58

I heard this place rents flex office spaces so I came here to check it out. I was informed that there were no available spaces at the moment and although that was disappointing the staff member (Cierra) was apologetic and an absolute pleasure. Although they did not have what I needed her customer service prompted me to still give the location 5 stars!!!!!!

Ty
Review №59

I just left from here and I was at the wrong location actually. Jada gave me the correct address to where my truck was. She was a big help in a stressful stressful stressful day. *sighs* anywho it’s a small private well kept storage area

He
Review №60

Latoya and Jada was a great help. I went into the store with out my mask, they had extra mask to give me one. Thanks lady’s

Ro
Review №61

CIERRA!!!!! The absolute best! Kind, professional and PATIENT! Wonderful experience with my truck rental!

Qu
Review №62

Came here to rent a truck. They did not have the size truck I needed but Miss Cierra found me one close by. She very nice and helpful

Jo
Review №63

Cierra and Latoya were professionally helpful! Customer service exceeds expectation!

Jo
Review №64

I came in yesterday to ask about somewhere good to eat. There were two ladies there. The black lady was very friendly and made some suggestions on good places to eat. I truly appreciate that considering I was not renting a truck or getting a storage. It is good to see that there are still some people who give great customer service no matter what. If I ever need a storage or truck I will definitely come see Ms. Jewel (I think that was the black ladys name). Thank you Ms. Jewel for being nice, helpful and friendly!!

Gl
Review №65

I would like to let everyone know that Jada and Soular are the absolute best! They helped me find a clean and BB great size unit!! These ladies were extremely polite and helpful. Their professionalism is the be commended!!

An
Review №66

My family and I are moving and I needed to rent a Uhaul in about a week. I went in and got Jada who gave me quotes. She asked for a review. My husband and I were pleased with the service so we are happy to oblige.

as
Review №67

This was my first time renting a storage unit and I found the experience to be really easy. I initially ordered a storage unit at the Geer street location and was able to view the storage room that day. Due to a clerical issue, I switched to a different storage unit in Durham that was actually a bit cheaper. Both of the units were clean and well maintained. They gave me a lock for the unit and were very helpful giving me directions to the facility and to my unit. Kristen was really helpful and gave me great guidance on the size storage unit I would need for the belongings in my apartment. As it was my first move, I appreciated her attentiveness to my needs. I have been pleased with my experience thus far.

Je
Review №68

Went into Security Self Storage looking to get estimates for uhaul for my move in 4 months. Went in and got Jada. She stood up greeted me and got me the estimates I needed. She even gave me a print out out the estimates. Great customer service. I would recommend others to give this place a try.

Do
Review №69

I came to the Self storage on 1601 E Geer St to return my one way rental and was greeted by An awesome storage team of Cat, Latoya and Melody. I was rushing to get the truck turned in they were so helpful. There were cars parked so they helped me get into the parking space and ensured me they would make sure everything was taken care of. It out me at ease and made my experience a very pleasant one. The service they gave me was above and beyond exceptional. They are now my go to team when i need a storage or rental truck. You can’t go wrong with the “dream team” So when you are in the area check them out. Thank you ladies. You all rock!!! Happy Memorial day weekend!

Ja
Review №70

I had been calling storage all day. I called and got Latoya she was very knowledgeable about the location and sizes available. She was able to price match and get me into the storage and truck I needed. I will recommend this place to any and everyone. Thanks LaToya

Br
Review №71

Latoya and Jada were great keep them around

ZU
Review №72

Jada was an absolute pleasure working with. She answered all of my questions and concerns with choosing the right storage for my needs. Best storage experience I’ve had by far. 10/10 would recommend.

Be
Review №73

Jada was nice and offered a mask since I forgot mine. Found a Tow dolly for me in a flash 😄

Pe
Review №74

I came to this location to get a price for a storage unit and Uhaul truck Ill need in about a month. Tracy was very helpful, polite, and professional. I will definitely be back.

Ta
Review №75

Cierra has outstanding customer service! I was at the wrong location and she helped me figure out where I was supposed to be and gave me directions instead of just blowing me off like most associates would!

V
Review №76

Kat is simple amazing! I have moved several times across the US and I have never experienced someone as helpful in the moving process. She was kind, knowledgeable, and super helpful. Please, try security self storage for all of your moving needs.

Lo
Review №77

Jada and Cierra helped me out so much! I needed a small moving truck and they found it for me. It didn’t take long and I didn’t have to go far. Thank you ladies!

Aa
Review №78

Jada and Soular were amazing. They were knowledgeable about the storage units, and helped me get the right size without having to pay too much. Thanks

Va
Review №79

Great customer service and very knowledgeable. This was my first visit here and I would return again for a truck rental as well as recommend others. Melody took very good care of me and I really appreciate that.

Je
Review №80

Stopped by to pick up a moving truck and was greeted by the most helpful employee, Cullen. He made the entire pick up and drop off process extremely easy and convenient! I will recommend the Geer St. location to anyone!

An
Review №81

Great location and service. Latoya & Shequana were very professional and welcoming. I highly recommend these ladies !!!

Sh
Review №82

Moving stinks! But Melody at Security Self Storage made it easier for us. She helped us rent a u-haul and was very nice so that we didn’t have to worry at all about this part of moving. We made jokes about moving and she put us at ease. Definitely coming here the next time we move!

Ea
Review №83

I got a 10ft from this location. It was hard to find one for three days. Thanks Melody. You are awesome. And Kristen her supervisor. The the whole team Durham; Latoya, Traice, Craig and Wendy keep up the amazing work.

Ne
Review №84

Came to this location to pick up a truck. Melody and Wendy were such lovely people! Very helpful and friendly. Explained everything clearly. Definitely will come back for any future needs.

Ty
Review №85

I went here a couple days ago for a Uhaul. I found it strange and inconvenient they only had one truck out there and it was a big one but it made me feel better the girl Cierra found me a smaller truck down the road. Weird Uhaul but thankful for finding a truck close by.

Je
Review №86

Melody was a breathe of fresh air. My moving needs was completed as fast 1,2,3. If you need a Truck and Storage. Stop my to see Melody. She is amazing. Tracie was there when I came to check in my truck and she was great as well. Location provided great customer service. Thanks ladies.

Ke
Review №87

The online process to rent a truck is a lot easier than I expected. Melody was there when I dropped the truck off and she was great. She was a big help and I’ll come back to get a truck here anytime.

Ti
Review №88

Been looking for a storage and I went in on Saturday. The person working... I think her name was Jewel was extremely friendly and explained everything to me and answered all my questions. She wasnt pushy or too aggressive. I was also really impressed with how clean the grounds and the units I saw were! Even though this facility is really not convinient to where I live I dont want to take a chance on finding something closer but the people arent friendly. I will definitely be back when I am ready to get a storage unit... Ms. Jewel is truly a jewel!!

Jo
Review №89

I had a storage unit here before but I stopped by this morning to check to see about some current prices on some storage units for a family member and prices on moving boxes. Melody provided me with amazing customer service. She was super professional handing calls on her headset and customer entering the office. If you need a truck rental or storage space this is the company to do business with. Melody thanks for your services today.

Ka
Review №90

Jada was great. Jada was wiping the door down and I had a couple questions about renting a uhaul and she explained it to me. Which helped me make a decision.

Br
Review №91

Moving is a very stressful time and Melody greeted us with open arms! She is Very pleasant and kind. Helped us find the truck and supplies we needed we ease. The ordering process was simple and fast. In and out within 10 min. She explained everything perfectly clear asnd answered all of our questions. Highly recommend doing business with security self storage!Many thanks to Melody!

Po
Review №92

I had no idea what I was looking for in office space. I told Bridgette that when I met her. She seemed to know every detail about every available office and storage space on the property. She asked the right questions at the right time to get me into the perfect space for my nonprofit. Everything happened quickly and professionally. I feel great about the leasing process and my space. Kudos to Bridgette!!

Al
Review №93

Went in to price some units and was helped by Jada. She showed excellent customer service skills and was very knowledgeable about her job. I really appreciate her and I will be recommending this location to others!

Je
Review №94

We had trouble self checking out our truck yesterday, but Melody helped us this morning and made it a very easy process. She was polite and explained any details we needed to know clearly. Impressed with her customer service!

Am
Review №95

I’ve been to the location a few times and every time Jada helped me with whatever I needed

Da
Review №96

I was very happy with my decision to rent a storage unit and Uhaul truck at this facility. Tracy provided excellent customer service and really made the process quick and easy.

Br
Review №97

A good value compared to other storage places near my house. The unit came with a free lock, a great, unexpected bonus. Staff was friendly and gave me a choice of similar size units, letting me choose one where the door opens longways, much better for my items. Happy.

Kh
Review №98

Great place. Soular and Jada were great and had awesome team work. Jada took me to show me the size of the storage unit, and Soular found me the best deal. I recommend this place.

Je
Review №99

I came in today to pick up my truck and Melody gave us great customer!! She is amazing and super helpful. I will definitely come back to next time I need a truck.

An
Review №100

Soular and Tracy were very helpful and friendly.. These two are an asset to the company. Great job guys😁😁😁

Information
25 Photos
100 Comments
4.8 Rating
  • Address:1601 E Geer St, Durham, NC 27704, United States
  • Site:https://selfstoragenc.com/self-storage/durham-nc-27704
  • Phone:+1 919-682-6067
Categories
  • Self-storage facility
  • Automobile storage facility
  • Moving and storage service
  • Moving supply store
  • Storage facility
  • Truck rental agency
Working hours
  • Monday:12–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–1PM
  • Saturday:Closed
  • Sunday:8AM–5PM
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