Matt and the rest of the staff truly listened to what I wanted. The team all worked together to take care of me so that I was in and out quickly. I appreciate that they took my best interests to heart and found the best plan for my family. I will be returning to this particular store in the future. Thank you!

I worked with Matt Mishler first over the phone and then in person at this store and he was very helpful. Answered all of my questions and promptly took care of all of my concerns. I would go back there again for his thorough help with my account and kind service.

Had a great experience getting phone at this store today. The staff there are knowledgeable, they offered me a better plan than I currently had. I would definitely recommend this location for all your cell phone needs.

We worked with Matt and had a phenomenal experience. Very professional and answered all of our questions and ensure we were all set before leaving the store. Definitely will be returning to this location after a great experience!

Awesome experience! No wait, and they had all phones we needed in stock. Matt got everything taken care of super fast and was warm and friendly. Would highly recommend.

Excellent experience! Matt answered all our questions and ensured we were setup and running before leaving the store. By far our best experience with Verizon and will be a returning customer to Wagner Way, thanks Matt!

Matt was amazing, very patient and just knew what i needed. Helped me get a new iphone and i couldn’t be any more happy, if you ever need a phone this is the right place. great team and device !

Matt was so helpful, and went above and beyond to make sure we got all our questions answered before leaving the store!! We are not very tech savvy, but Matt made sure we understood everything with our new phones before leaving. We know where to go with all our questions from now on. Thanks Matt😊

While traveling I lost my phone and stopped into this store. I was greeted by several people right away which was rare for a cell phone store. I ended up being helped by Matthew Mishler who got me a replacement within minutes having my same galaxy note 10 in stock. Im not one to write reviews, but this experience was much easier than what Ive dealt with in the past at my local Verizon stores.

Really good customer service, Matt Mishler helped me get my Pixel 3. I would highly recommend going to this store if you are looking to buy a new phone

I came into this Verizon store to return a phone that was not working out for me. John was great in assisting me with all the related issues. He was very helpful and very attentive and patient throughout the entire process. I recommend this location to anyone who is within a commutable distance for all their Verizon needs.

Matt Mishler was very professional and super knowledgeable when it came to phones and the different plans Verizon offered. Highly recommend people visiting this location and asking for Matt for all of their needs!

John was very helpful, nice while helping me with my phone. Gave me a discount on my phone even made sure I understood what to do when everything was all done. We cracked a few jokes while waiting for everything.

Excellent service! Came in to upgrade phones a couple weeks ago. Friendly, patient service, honest feedback on best options for plans + phone, help installing a liquid screen protector. Great experience overall!

DAshton was extremely helpful and efficient setting up a new phone for my son.

Josh Mac waited on me and helped me purchase my new phone. He was friendly and helpful and I was able to purchase my new phone in a record 45 minutes. Please let Josh Mac know he did an excellent job and I send him my great appreciation!

Yesterday I was one of several people in line for service. Fortunately, Josh Moe was our service person. Josh greeted each customer. He was friendly, professional, patient and knowledgeable. Josh is definitely an asset to this store.

Had some issues getting our phones and quality services at another Verizon store. Came to the Eden Prairie store and John was an absolute rockstar. Would definitely recommend going to this location and working with him.

Matt C was super friendly, patient and helpful. It was a pleasure working with him!

Phone broke on vacation and I was greeted with a smile and left with one. They helped me replace my phone and transfer everything. Smooth and easy. Very clean store too

Mitch and Andy were amazing! Not only were they professional, helpful and warm, they saved me over $400! I bought a new iPhone for $715. They found me a deal for $300. I give reviews only when I receive exemplary service. This was the best service I have ever received! I am telling everyone to use TCC in Eden Prarie.

I went to visit the Verizon store in Eden Prairie on Wagner Way. I was having issues with my Google pixel 3 phone it wouldnt take any more pictures. Ronnie, the sales technician, was working that day handled the issue with professionalism in addition with my phone there were six other customers in the store, each and every one of them was taken care of with patience, with professionalism, and dignity. He never showed any aggravation, he was very professional I would recommend if anyone needs any service done to their phone go see Ronnie at the Wagner way location.

Rony is was amazing to work with. I will definitely come back if I need any help with my phones. Please come to this location if you have any concerns with your cell phone!! Thank so much Rony for being so great!!!

Great customer service with Andy and John! I highly recommend this Verizon location.

Josh and Koby were wonderful!! Super easy process to buy a new phone and transfer my old phone to my new phone. Fantastic customer service!

Roni St. Aubin has been awesome. Every time I have called or come to the store hes been attentive and always willing to help and go the extra mile even to the point of helping with billing, phone replacement, and technical issues with my phone. I wish there were more like him in other retail industries. You are blessed to have him.

Great customer service! Andrew is the best! 5 stars!

Rony was fantastic. He helped to set everything up on my new phone, and offered to help with an issue I have with my ITunes account. He was patient and took the time to get everything right. I really appreciated his service.

So let me start out with I hate Verizon, and hate dealing with the mothership customer care team. With that being said, John and Josh were great about getting the BOGO applied that customer care conveniently lost, and then stole the sale from Josh on. I would highly recommend work with these guys again...their manager should really give them a monetary attaboy

Mitch handled 4 customers at one time and never missed a beat! He got me a steal of a deal and answered all my questions while being busy. I usually get terrible service at Verizon and I will say I’m impressed!

I went in with a long list of changes, and they were great. I worked with Josh who was super nice and very patient, despite also having to help two other customers with their long lists at the same time. Very impressed.

Robert was an excellent help to in helping to set up and transfer data from my old phone to my new phone. I would recommend going to this store.

This has been the best experience at a Verizon store ever! Ronnie has outstanding customer service skills. He was extremely helpful getting my 82 year old Mom a new I-phone. He also helped me update my account. I highly recommend Ronnie, he is the most genuine, polite, patient and kind salesperson I have ever worked with!

Today was, by far, the BEST experience I have had in a Verizon store. Ronny, Potter & Kobe were fun, uplifting, professional and efficient. Thank you for the laughs!

They are willing to help you even if you arent a Verizon customer and I appreciate their professional help national help when Ive been in there on several occasions

Rony is incredible, would highly recommend! Bundled my services, saved me money, found better insurance coverage and updated much more. Best phone support experience EVER!

Came in from 4 customer service calls, finally made the stop into a store. Literally 6 hours on the phone and I stopped in to see Mitch…. He fixed it in 5 minutes and I told him a long story…. He listened and when I was finally done, the man fixed it in seconds! 100/100 thanks again!!

Wonderful customer service! Ronny is a great multitasker he is able to keep everything going!I highly recommend this store!

Great job helping me get a replacement phone through the warranty.

Rony was fantastic. Went beyond his duties. Great help. Customer for life

I give Josh 5 Stars for the Excellent Customer Service I received today!!! He helped transfer info from my old phone to new one, charged up the new battery, streamlined my new work phone for easier usage, & answered all my Qs quickly & professionally!!! His experience, friendliness, & knowledge is Top Notch & is a great representative for Verizon!!!

Xfinity is the worst! Mitch handled them so well took me weeks to get the pin and my phone reset*. I will never go anywhere else.

Most painless experience getting a new phone I have ever had. Thanks Robert Joseph

E.J was extremely helpful. He went above and beyond to make sure we walked out of the store with a working line. Absolutely appreciate E.J’s customer service. 10/10 recommend this Verizon location.

Rony is wonderful. Great hire. Pay raise in order!

Erik was Fantastic! Talk about helpful, feeling lost in a sea of options he narrowed down my options and got me and my family into the perfect phone plan! This guy made the process simple and surprisingly enjoyable for what seemed like a mundane Saturday task. Thank you Erik you are the best!

Very good experience overall, very friendly staff

Alec & Josh were extremely helpful in adjusting my plan. They even spotted errors I had previously attempted to fix through Verizon Customer Service. Verizon Customer Service was unable to understand or solve my problem. Within 5 minutes of entering the store, Alec and Josh were able to correctly identify my problem and fix it. This resulted in a $25 reduction in my plan cost. I will not hesitate to come back even though it’s far away from my house because of the outstanding quality of service.

RONY helped me out today with getting my warranty. He was very patient and really listened to my needs I recommend him to everyone in eden prairie. Thanks Ron!

I came in here cuz every other Verizon had failed me. I sat on customer service for hours and then I tried to get an appointment at the other location which brought me back to customer service. I just walked in this location and they helped me when they were done with the people before me and that was the longest I had to wait. They made my plan better for me and got me a new Sim card at only $20. Ill be coming back for sure when I upgrade my phone.

Rony was amazing and beyond helpful!! We had great conversation as our phones were processing! Thanks so much for the wonderful service.

Best store ever ! Hands down!

Phone got ran over and Mitch found me a great deal!!!Can’t thank him enough for helping me and my mom. Had a time crutch and he helped 3 people at the same time! KEEP HIM!!!

Had amazing help from Alec today setting up my new phone and getting me familiar with it. 5 star rating!

Alec is awesome, very knowledgeable and friendly! I love shopping here!! Definitely making this my number one Verizon store! :D

Amazing customer service. Went to the extent to make sure my needs were met.

Alec is awesome. smart and helpful, quick in-and-out! Definitely coming here again for all things phones!

Alec provided excellent customer service today. He was courteous, knowledgeable and extremely helpful.

Mitch has the best customer service i would recommend anyone to come in and buy a phone from Verizon Wagner Way Eden Prairie

These guys really know what they are doing!! From the moment alec said how can I help you the the moment we left I could feel that he wanted to help us and he did. My wife and I both up graded to Nokias (I didnt even know they made phones anymore) but he helped with everything and I love the new phone. Now I have a Verizon guy !!!! I will be going back for all of my cell phone needs !!!

Alec bailed us out after my wife’s phone bit the dust. Great service! Knowledgeable and helpful. This is my new Verizon Go-To store when problems pop up.

Mitch was fantastic, helped me out with a promo and fixed our problems!! Thank you so much!!!

We purchased 4 phones and ported 4 numbers from an AT &T business plan to a Verizon family plan.Andy Mundt literally spent at least 10 hours over 3 days to make sure it all went thru perfectly. He was patient, polite, knowledgeable, and a true professional. I 100% recommend this store and Andy

Quick, easy, and they didnt recommend things I didnt need. I really like how they pay attention to the customers needs. Will go back.

Erik was as helpful as an advanced alien scientist walking in to a speed of light convention. Erik is the advanced alien scientist we all need on our Saturday afternoons. Thanks Erik the scientist!

Alec was very professional and he solved all my problems in a very timely manner. We also shared a few laughs which makes the process painless. I will come back for my upgrade in a few months.

Very friendly and knowledgable

Excellent service with Josh.

Andy went above and beyond to help me when my phone died. Was very helpful and listened to my needs and quickly came up with a solution that would work for me. Highly recommend!

We had excellent service. We needed a replacement phone and Erik listened to what features were important for us and provided just what we needed. He was very knowledgeable about his product and did not try to oversell which was refreshing. He also did a great job of setting up the phone so it was ready to use!! A big plus for us. Great place to get questions answered.

Rony was very knowledgeable and great at his job! Will tell everyone that has verison to Coe here!

I rarely post reviews but I was really impressed by the service I received at this store. Not only was I provided with what I needed - upgraded phone, new line and plan at the best price, I also received the best customer service I could have hoped for. While we experienced some delays during the data transfer (out of anyones control), Alec assured me that it was no problem for him to wait. He ended up finishing setting up my phone at 9:00 pm when the store normally closes at 8 pm. While I didnt want to be an inconvenience, I truly appreciated going home and being all set with my new device. Alec really knows the products well and I am so grateful for his help. He definitely cares about his customers. I will never go to another Verizon location anymore.

Josh was super helpful in choosing a new phone for my business line! highly recommend!

Andy provided customer service above and beyond. Helped make the complex understandable and was able to effectively troubleshoot many issues. Highly recommend and am thankful for his committed and joyful service.

So thankful for the help I was provided in finding a new phone. Alec was super patient and helpful in explaining everything thoroughly to me. Thanks for your help Alec!

Just thought I would say that I had a great experience at this Verizon store. My son needed a new phone and Erick helped me decide on a new Samsung phone and also spent the time setting it up for me. He was a great guy to work with. Thanks so much and I’ll recommend this store to my friends!! Tom Robertson

Ran through the whole process really smoothly and seamless! Explained everything in great detail with confidence in the company and coverage!

Alec was awesome! He walked me through all the new steps for my phone. I switched from a 6s to a 12 so there were a lot of steps to go through and he was helpful and thorough. Even got me set up with Hulu, DisneyPlus, and ESPN plus that came with my new plan!

Rony and kobe were very helpful!!!

Erik was great to work with. He got my parents phones switched to my account and they were very happy too!

Pure awesomeness Andy and Verizon!!! So grateful we found this Verizon store!! Thank you for extraordinary experience. Telling everyone we know to come here!!!!!👋👋👋👋👋👋👋👋👋👋👋👋👋👋

Great service .

Excellent service, prompt and was very knowledgeable

Andy helped me switch my phone provider to Verizon so quickly! He gave me tips to make the transition so fast and smooth. Best cellphone experience ever.

Andy is awesome. He was so helpful and patient. The BEST CUSTOMER SERVICE EVER!

I came in with a list of questions and experienced fantastic service and very knowledgeable staff. Andy was great to work with.

The people working at this store are nothing but delightful, helpful, and they make buying a new phone, transfer my stuff over and making sure everything is set up when you leave a very easy process and you leave with confidence that you are set up. Thank you Ill be back for my next phone !!!

Mr. Guy, very helpful

We went into the Verizon store at hyw 5 and county road 4. They were so very helpful and very willing help me get my phone working again. They were very helpful also helping me get my military discount. We did not have to make an appointment, were able to walk in and there were several sales associates to help. We are very pleased and lucky to have a terrific store in our comminuty.

Excellent service!

Andy was professional and courteous. He got my new phone transfered very quickly. I was impressed.

Excellent experience.. Andy worked with me with a lot of patience. A 5 star.

We had great service here. They stayed late for us and were willing to accommodate to all our needs. DAshton was a great help!

Erik was a great help today in helping me choose a new phone and helping me to get adjusted to it!!

Matt is amazing!

The best place for Verizon. Great service & very knowledgeable.

I was there in December to upgrade my sons phone. Alec was so nice, and so helpful in this process.

They were awesome. Friendly service, knowledgeable and personable. Will definitely return. Thanks!

Great service and no appointment needed. Very helpful and was in and out in 20 minutes.

Great experience all-around. Made for an easy transition to our new phones.