The owner was extremely friendly, courteous, and honest. The transmission in my Ram 3500 went out. After several shops I checked Alamo Transmission. They had pulled the transmission, and allowed me to look at the damage first hand. They repaired my transmission faster then I had expected, and the cost was no surprise from the quote, they also beat the local competition on price. I highly recommend this shop, and will certainly use them again when I need to.

Had my Dodge Durango transmission rebuilt at Alamo Transmission and it was one of the biggest mistakes of my life taking it there. After the repair i had to return about eight times due to problems with the transmission. So finally they decided to rebuild it a second time. They cut my exhaust pipes and re welded it back, looked like a 5 year old welded it. I had to take it to a muffler shop to have the damage fixed, they also forgot to re install my 4x4 axle prop shaft. When i went back to the shop to look for it they almost threw it away with there trash because they did not know what it belonged to, luckily it was laying in the shop floor they also forgot to re- install my transmission dust cover which is now missing. Long and painful journey with this shop avoid them they do sloppy work and there mechanics are not ASE certified. Ended up having the transmission rebuilt by a different shop.

My transmission went out so I took it here to be fixed. I got my car back late and the engine cover was missing. That was back in July it’s now October and the transmission is grinding slipping and smoking when I drive. I paid for a NEW transmission not a rebuild or repair job, NEW. You will be reported to the BBB. And as far as the 3 year warranty... right, you will fix this I will not be paying any not services or parts or I will sue you.

My mom dropped off her vehicle here 2 weeks ago. They told her that it would be ready in a week tops. They said it would be ready the next Friday. Friday comes around and they pushed it to Sunday. Sunday comes around then they changed it to Monday, then Tuesday, and now on Wednesday they said it was ready to pick up. They said they would have it ready by noon on the dot and they just need to test drive it for 20 min. My mom gets off work at 2:00 so you would think that would be enough time, right? WRONG! We pull up at 2:30 and they’re STILL test driving it. The guy here said to come back in a hour and my mom was not having it, so we parked in front and waited. It’s been 2 whole hours and we’re still waiting. Im very upset at this inconsistency. If you don’t know when the vehicle you’re repairing will be ready, don’t give the customer a said date to come by and pick it up. Very nice people, don’t get me wrong. I just wish it wouldn’t be delayed as it was.

This place is a SCAM. The rebuilt the transmission on one of our pilot cars and the transmission went out within 3 weeks of the rebuild. They claim 3 year warranty on the transmission but when contacted about fixing it they quit answering the phone and wont talk to the boss or the shop that has to do the new rebuild. SCAM SCAM SCAM. DO NOT USE THIS COMPANY FOR ANY REASON.

Beto at Alamo did a great job. They got me in and out in short order. I am happy with the service I received there. I will use them again. Thanks

It was okay took a long time to get our drinks food was good

Never ever come here, make sure all your parts have warranties and KEEP your copies

Excellent Customer Service and Excellent prices.Very Friendly and Extremely Professional.Thanks

I DECLINE SERVICE CAUSE HE WAS TOO HIGH AND HE STOLE PARTS FROM MY VAN AND NOW IM STUCK WITH INCOMPLET TRANSMISSION

This place us a rip off, dont trust them.

The worst experience I’ve had with a mechanic. I’ve already taken my truck to get it fixed 3 times. The owner said he would install new one the first time but only rebuilt it. 2 days later it broke down. Then he was trying to charge meanother $950 for that driveshaft and the pinion. I took the transmission the last 2 times to get it replaced the second it lasted 3 days and the 3rd time it last only 2 days. Terrible service the owner is a liar.

Highly recommend!! Beto and the owner are very helpful. I stalled out in the middle of nowhere and he had me back on the road in no time. You can tell they’ve been doing it a long time.

I’ve taken 3 trucks in the past year here to Alamo. I now have a trusted transmission shop to go to. Took Azzam my 2017 Raptor after I blew the transmission and he only charged me labor. No up selling or gimmicks. 2001 V10 Dodge Ram, I thought the truck was done for, but he fixed the truck and now have been running strong for 1.5 years more to this date. My poor Caddilac Escalade had a shower of an oil leak and he fixed it without hesitation.Least to say Azzams shop is now my pit stop when needing service! Great person! Thanks again

I broke down on my way to Phoenix. Towing Co recommended Alamo. They had me back on the road in a day and a half. I highly recommend them. The price was right! Extremely Reliable!

Super helpful. Fixed all my issues and explained everything to me in detail. Super recommend

ExcellentGood job at affordable price👍

Very good job .... highly recommend this place, friendly atmosphere as well 👍👍

They are working on my Daughters Fiat 500. Getting Transmission and Engine; $2,000.00 cheaper than the other places. With low mileage, 30,000 miles.

Had my 1988 jeep towed here by this shop I know what was wrong with it. Told the owner what it was. my clutch went out which I know it would he quoted me a price but I know I had some leaks in the transmission he told me everything I know what was wrong with it without me telling him had him do the job took a week which was good because I didnt get payed till the end of the week any way he said he would start the work any way coast more then I expected but reasonable he worked with me and now my jeep is running good thxs Alamo Transmission great job

Needed a new transmission so i decided to give them a chance. The owner made it so convincing that it would be done soon, three months later i pick it up, drove it for a day and the transmission went out again. So i took it back to get it replaced and now its still leaking and im waiting for them to fix it. Its a brand new transmission so i dont see why it should be leaking. Id recommend doing your research and try not to get scammed

Had a great experience here low prices and great work. Car feels like new.

This place is great! Took my Jeep here when I was having problems with the transmission and they gave me the best price and best quality service. It’s been running smoothly ever since. Will definitely be back to support the locals.

Took my sons car in. I thought it was the transmission. After they diagnosed it they called me back and let me know it was something else. I got a good price. Loved the fact they were honest. I recommend this place.

I would highly recommend this place to anyone who wants their vehicle fixed right, fast, and at a reasonable price. Took my Dodge 2500 to get transmission fix, excellent job. Great group of people, I’m very satisfied with my visit there.

Rip off! Take your car to professional mechanics! I decided to give this small business a chance since I live in the neighborhood but now I regret it! Ihad several repairs done on my Toyota truck. Drove it for about 30 miles and it was back in the shop. It spent the next three months in the shop, owner Azzam kept giving me different excuses and at one point, blamed one of his mechanics, Alex, for the delays. Four months later, the truck was still not safe to drive. I decided to have it towed to a professional shop, Fox Toyota. Come to find out that the truck had been moved to the back so I wouldn’t see that the passenger side mirror was missing! Fox Toyota informed me that some of the parts had been spray painted black, fresh paint smell. I will be pursuing legal action. These people should not be doing business in our neighborhood! I wonder if they can even change the filter and oil in a car properly!

Thank you guys for fixing my car! It was making a strange sound that I could not figure out. They were prompt and polite and didn’t overcharge. Albert was very well informed. I would recommend asking for him!

My engine light came on.. They were able to figure out the problem and have it ready within the 3 days they promised. Good job..

They did great work on putting in a new transmission and doing my brakes. Re ommend them

Took my 2008 Chevy Silverado here we were having transmission issues all sensors were on and they fixed it all for a very good price compared to most shops here in El Paso, 100/100 recommend this shop. Great prices great work and great people 👍🏻😁

Had a transmission fixed on my Cadillac twice with these guys the second time they left my car with no oil. And didn’t fix the leaks that i had paid them to be fixed, took it back again they LOOKED at it said there was not any. needless to say about 3gs I had to take it to a reliable mechanic to fix their problem. last time doing business with you guys.

I cannot say enough about the exceptional customer service I was provided. From start to finish I was provided services that exceeded my expectations. Will recommend to all my family and friends!

I was passing by El Paso when my car broke down. Called Alamo Transmission, they were very professional, provided me with a great price and great service, they got me on the road on no time

I took my Honda because of an oil leak. They gave me a good price. Good and fast service. I will be back.

Best service ever, got treated like I was family

Took my Jeep here when I was experiencing problems with the transmission. They gave me the best deal and best work! Will definitely be returning to support our locals.

My truck would not start. I called Alamo Transmissions. They send me a tow truck right away. No charge. Got my truck fixed. Pricing was great and so was the customer service.

Such an excellent place. I recommend it to everyone and anyone. This place works very well and their prices are some of the best. If you’re looking for mechanical work look no further. I’m grateful to this company and I’m upset at myself for not having taken my car there to get the clutch installed but instead I took my vehicle to have the c/v axles and something else that has to do with the axle.

My car broke down on the far west side, and Alamo Towing was there to pickup my vehicle in under an hour. The owner is very professional and knowledgeable, and I definitely would use their services again!

On November 1 2019 I took my van because if a loose alternator wire that was killing my battery. After one day they told me it was ready. Im thinking at the most I would pay about 150 dollars. The bill was 775 dollars!! I could not believe it. They couldnt justify the the amount of labor to charge that much.They didnt install any parts only some electrical tape. Im no dummy I am capable of fixing my own van but I just didnt have any time since I was leaving town. The guys name is Alex. Be careful and hold on to your money and go somewhere else. These guys will rip you off..

Horrible place, very unprofessional. Took my car in and got it way worse than before. Car would not even turn on anymore. The owner never even spoke with us. So disappointing!

Really good Service!!! Highly recommended . I took my car and same day got fixed. Really friendly people as well.

I took my truck in for what I thought was my transmission turns out it was just a misfire on the engine. They only charged me $325 to fix. I was ready to spend thousands on a new transmission. Thank u for being honest with me highly recommend.

My car broke down and Alamo transmission came and towed my car picked me up and gave me a great price on fixing my transmission I recommend this place most definitely

I was having break problems after my spark plugs were change. Customer service was great I was approached in a very friendly manner, mechanic checked out the problem and fixed it very quickly. Definitely will be coming back for future fixes.

I came to fix my radiator and they did a great job my car feels like new again ! The workers are fast and friendly and the owner gave me a great deal and was very nice. I definitely will be coming here again

I love this place they fix my Honda Civic they put a new engine in only a week for a good price I will tell my friends about alamo thank you guys

Extremely friendly and professional, was quick to give me a diagnostic on my vehicle.

I highly recommend this place 😊 good work and good prices I had my car towed to alamo transmission they took care of it and had my car in a week thank you

Dont waste your time and money on these guys. They will rip you off any way they can. You are better off going to some other place.

Took my truck there this morning. They found the issue and had it fixed within 2 hours! Quick and excellent service! I had initially taken my truck to the dealership and they werent even willing to take a look at my truck for 3-4 days. Highly recommend this shop 👍🏻

Got stranded on the freeway called them up they sent a tow truck out. Checked out my car out gave me a reasonable price. Car runs great now. Highly recommend :)

I love taking my cars here to alamo transmission they are fast they tell you whats wrong with your car and gives you a free estimate also has free towing

A COMPLETE RIP OFF!! I took my truck to this shop because there was a strange metal to metal scraping sound which came from the middle front of my truck. They told me I had a bad up joint and my brakes were bad. Which didnt fix the problem. I took it back in then they told me I had a bad clutch and that they I had the wrong air compressor for my truck. At the end they didnt fix the issue I wanted fixed. I ended up paying 1500 in total. I dont recommend this place to anyone. I took my truck to another shop and they had other problem fixed that same day. It turns out I had a bad differential. Alamo transmission was a big headache and a waste of money.

Bring my car all the time the guys always do a great job on my car .. definitely recommend them !!!

I would highly recommend this place to anyone who wants their vehicle fixed right, fast, and at a reasonable price. Great group of people, I’m very satisfied with my visit there.

My transmission was acting up. My grandpa recommended me to Alamo Transmissions. He had his transmission done there 10 years ago and he is still driving the same car today. I was Not Dissapointed! They fixed my car and they have financing available!! I would recommend it any time of the week!! Thank you Azzam!!

Guys do great work at fair price thought was my transmission going out but they saved me some dollars by changing a sensor highly recommend this guys Thanks Alamo transmission guys

Thank you guys are the best I love how my Jeep runs thank you Alamo transmission

Worst service ever, they keep giving me the run around on when my Jeep is ready worst customer service never recommending to anyone. Can’t give a call to say what’s going on but will be quick to call to set up payment.... bad business

They have really good prices just took my car to get it fixed from the transmission and it turned out good hasn’t given me any problems

This place is a rip off. They charged me $1500 for labor just to tell me I need a new transmission. If it was a negative stars I would add it here. MILITARY do not go here they will charge you and will promise a discount but won’t give it to you.

I took my ford ranger to Alamo transmission great service, good people and great prices. Thank so much for your service

Took my Jeep Cherokee to them, and I wouldn’t go anywhere else. No bs, felt super comfortable and I had my vehicle back in no time.Highly recommend

Owner tried convincing me it was the transmission ($2,500)I took it to ORiley turned out to be two sensors, I bought them and went to another mechanic to have them replaced.

Im new to this city a friend of mine told me about alamo transmission so I called them up asked them for a quote for my 2000 ford f150 was not going in to gear so they told me they can pick it up they sent me a tow truck a week later I had my truck running again thank you guys 😊 I will tell my friends and family about you guys

Very good experience. Military discounts great fast service. Car ran beautiful at the end ..and very low prices lol

Good Evening My name is Adrian and I wanted to Say Thank You to Sam and Staff. I saw the only review on this Auto shop and Who ever wrote it had to be Fake or just looking to hurt this Company. Well anyway I took my Mitsubishi Mirage 96 and had a bad oil leak and some seals that popped off. Not only did Sam have one of his Guys Shuttle me back to work but had the car Ready next Day. Come to realize a couple day later similar problem arose but was not charged and was Fixed. Great Job Guys for Being a True Blue Auto Shop and Thank you for Such a GREAT EXPERIENCE!!!!

I was very pleased with the work that was done on my 2003 Acura MDX. It was very professional with no guess work. The people were very friendly and brought me home. They called me several times during the repair work to let me know how things were going.A great job was done and a fair price also.I will continue doing busness with this company.John

I took my car to get my brakes done and it was a reasonable price and completed quickly. I was very satisfied with the work.

I called Alamo to get my BMW fix the transmission was not going in to drive so they had it towed so they took less an a week to get it fix and now it runs better than before I would recommend this place to my friends and family thank you guy at Alamo transmission

This place is a rip off I took my car and was a waste of time with the I never receive a call from them, I was the one who called every day to see what the problem was, the car was there for 4 days and every day they have a new problem with my car, my car only have gransmission problems and now the car is not turning on, so Im getting a lawyer because is not faor what they did, so dont recommend this place at all

I have taken multiple multiple of my cars and trucks here amazing work great service and great employees! thank you for the amazing work and great customer service!

Repaired my Honda, Car running great

The owner is really respectful and helped me out

Had a great experience would really recommend this place. Very honest and professional.

This place had one of the lowest price on services in El Paso and they got my stuff taken care of fast! I will be returning to them for future services, not just transmission issues. Would recommend.

Owner is knowledgeable with fair prices.

I would give 0 if possible. Owner fixed my friends car without permission and then said she owes him over $3000. She lost her car because of this liar who wouldn’t work with her for payments. She even offered to sign a contract. Total pos!!!

Had my transmission troubles, brought it in and played around 2,500. Then I picked it up, all my warning lights were on and the transmission failed not even a week later.My car was never the same.How are they still in business?

I took my truck here because there was a knocking noise coming from underneath. I left it thursday afternoon and they told me they were gonna inspect it and call me the next morning but i never recieved a call. I called them a couple times on friday and they would say they still hadnt checked it. So on saturday i called and they said they didnt find nothing but that the only thing they found was a nail on the tire. When i took the truck there was no nail. So i went to go pick it up and it was a gash with a screw on the sidewall which there was no way of fixing it also my gas cap was missing. I told the owner and he said he couldnt do anything that because things like that happen. So i had to go buy a new tire and a gas cap. Keep in mind its a 33 x 12.5 r20 and it had about 85 percent thread. Dont take your vehicle here. They dont know how to treat a client and wont pay if they damage something. I should have read the reviews before taking it there. Never bringing any vehicle here again!!!

Excellent people. Very professional and gets your car fixed for a very reasonable price.

Whatever u do don’t go here! they are big ripoffs they will give u a bunch of bs, saying how much work ur car needs jus so they can profit off u . I had a oil leak they tried charging me $680, I went down the street to another mechanic in front of Sams on the same street and I payed $230, car Is running perfect .

I received excellent work on my car at a fair price. I would return there again for service. The price was quite reasonable.

Was a fun experience while in Dallas

My check engine light had turned on and I decided to take it here for a diagnostic. I was told that a circuit was broken as well as an overheating problem. I asked the man (Sonny?), who claimed to be the owner, what my options were and he said he couldnt do anything but open up my transmission and see. I asked if he could give me an estimate so I was aware of how much money Id have to spend and he said he couldnt tell me which was very odd and basically sucked. It just didnt make sense to me that he couldnt give me a ballpark of the cost. Two days later he calls me saying basically my transmission is messed up and he needs $1750 to fix it and when I asked for my other options since I couldnt come up with that much money on the spot he said he couldnt do anything because he took apart my whole transmission. Anyways, had to get my jeep towed out of there and was left with more problems to deal with. Save yourself the trouble!

Very helpful!! Let me know what was wrong, and got my car out in a jiffy!!!! Thanks again!!

Very helpful and attentive good prices excellent customer service

In Nov 2015 RIP OFF!! RIP OFF!! it is now July 2016!! Im in the military with a family of 6 including myself. Took our suburban there to get transmission checked out. SAM and SKULLY took it apart and said it will be no charge to break it down and take a look. He told me it needs to be rebuilt......Then he gave me a price. I wanted to take it somewhere else but he said CANT do. He must REBUILD it. Claimed it couldnt be put back together. So we had no choice but to let him fix it for nearly $2400. After their work on it 2 weeks later I had the same problem. Took it back under warranty but shortly after twice more same problem. Took it back 3 times. Claimed it was fixed 3rd time. Family(of 5 wife was pregnant w/6th)and we moved from TX. Transmission failed 4th time when we got to Louisiana on the HWY. Called, they BLEW me OFF!!!! Will be suing because they refuse to refund me.

♡♡♡♡♡ Well we are waiting 4 My Dads truck ???? Mmmm Lets see what kind of Service he Receive !!!!!

Googled muffler shops El Paso and these guys dont do catalytic converter. When I called I couldnt tell if guy was rude or just didnt speak English.

Great service, he quickly found out my issues and helped me out on top of that threw in a free car wash. He also has a bommmmm burger spot a must go to!!!

Well for starters my transmission was going completely I lost the 3rd and 4th gear and the torque converter was shot Sam and his team of experts told me what was wrong with my car before charging me and thats a BIG PLUS to me alot of shops will charge you then you whats wrong with it then charge you even more to fix it thats not the case at Alamo Transmission they took very good care of me Also they found other issues with my Buick roadmaster along the way that they took care of fixing it in a timely manner so thats another plus I would more diffently recommend Alamo Transmission to any one they are the best Thanks Azzzam

Great guy honest

After calling them out on the lack of service I paid for, they agreed to do the service i paid for. I marked the gasket and pan to see if it was removed and gasket replaced. They wasted my time yet again. After waiting two hours for them to do the service, i inspected to see if they indeed do the job this time. Again I was disappointed. This place does nothing but steal your money. Save your self the trouble and go somewere else.

I took my 2003 Honda for the tansmisson I gave them a call they gave me a good price they were very fast in fixing it and were very professional I recommend to everyone ! (:

Still amazed with the service got a tune up on my car and had it ready by the same day.

My car was over heating I needed to replace my reservoir tank and my thermostat they charged me a good price affordable and even lent me a car for the mean time I recommend this place very friendly and affordable service

They worked on my car transmission for 2500$ cash in September of 2015, in October 2015 I was going at the flea market in Fox Plaza and the transmission fluid came out. We brought it back to them and they said is the engine. We given him 1000$ down payment to fix it and is June 2016 and I need to call the police to can get my car because they didnt let us pick it up.

When my transmission gave out they helped me out and did a good job, transmission work is expensive, but I trust these guys more than any else