I had the shocks and struts replaced on my car. They did an excellent job and were straightforward about the price and time for completion. Austin is very honest and always has great customer service. I continue to take my car to him for all oil changes and any other services needed.

If you own a Toyota or a Lexus this is you go to place. Austin is very professional and knowledgeable on his work. I had a broken brake line and he took care of it! My 4Runners has 210k miles and is running like new.

Im so glad I found this auto shop on Google. They quoted me several hundred dollars less than competitors and were the only business I called who said they could get my entire AC system replaced in a day as long as I scheduled a day or two in advance so they could order parts. (Important for me because I was on a road trip). As a woman Im often highly suspect of mechanics trying to upsell me, but I am very confident that Austin and his staff are honest people. In fact, when I came to pick up car I learned that they had fixed an AC system leak that wasnt a part of the original quote, and at no charge! I also noticed they even went above and beyond and cleaned the (very corroded) terminals on my battery. Definitely recommend this business! Thanks A&W!

Very accommodating to an out-of-towner that knew no one…replaced alternator in record time for far less than I expected. Perhaps the only honest mechanic left in the world!

Austin and his team did a great job installing my lift on my Tacoma. Before getting all the parts I called them and he took the time to explain everything that I needed and was very honest. I have never felt more confident in a shop taking care of my truck. If I ever need anything I would not hesitate to go back to A&W. I would hands down recommend A&W to anyone for their outstanding work for great prices!

We were passing through on a road trip and had a check engine light, and they were super helpful. They ran the diagnostic, correctly identified the error, just happened to have a recently hired employee who was very familiar with the issue, just happened to have the part in stock, and repaired it all within one hour and we were on our way again. It was perfect, they were very competent and helpful and courteous and we had a great experience with them.

Found this shop on Google and glad I did. Austin fit me into the schedule and gave me a great price quote for the work and parts. My car was ready when they said it would be and is running great now. I would definitely recommend this shop for your mechanical needs.

Austin is a great mechanic, honest person and extremely knowledgeable! I’ve been coming to him for years. Very honest and affordable. I knew owning a Lexus would be pricey for repair work, but Austin makes it affordable. I like knowing I’m supporting a local business and fellow El Pasoan.

Austin and his team did a great job on both my vehicles. He was honest and did not preform work that was not needed. he kept me informed and did the work correctly and within time. i would highly recommend A&W Automotive to my family and my friends. i will continue to get all my care care needs with Austin and his team at A&W Automotive.

Austin and his team did an amazing job and I highly recommend A&W Automotive! Austin told me over the phone that my vehicle would be ready the same day that I take it and it was! Prices were reasonable for and him and his team were super professional. I highly recommend them! Thanks again guy!

Great mechanic for Toyota, Honda. An Nissan. High quality work, better prices and way more professional than the dealer. Austin and his team are fantastic, dont waste your money anywhere else.JB. NE EL PASO

I am very satisfied with the service I received at A&W Automotive. The work done was thorough and efficient--everything done and recommended was necessary. Im glad that I took my car to this shop.

Great guy! Helped me diagnose my Jeep and even warned me against one repair from another mechanic saving me from wasting money. Great price and honest work. I’ve already recommended Austin to all my family and friends.

I came to A&W Automotive because my starter wasnt working, but my battery was 100% charged. I called around to get quotes from different places and they had the best price overall. I had my car towed to the shop and Austin had the diagnostic done. He later called me to give me an update and the day after my car was fixed. Dont underestimate the size of the shop in the pictures because they do great work and have awesome customer service! Highly recommend.

I NEVER leave reviews, but this place was too awesome not to. Customer service is top notch. Work is awesome and extremely affordable. Will be taking my car here for the remainder of the time Im in El Paso area!

Austin is great guy and does great work. I take him my 2008 Toyota Tacoma he put in ARB twin air compressor and now he is installing regear kit and arb air locker for my 08 Tacoma. Does awesome work and great prices

My wife and I have lived in El Paso for two years and have been looking for a reliable and trustworthy mechanic. I had an issue with my 2017 Honda Pilot and called A&W to see if they could help. Austin, the owner and master technician, answered the phone and indicated he could see me that evening (I had asked two other places and they could not give me an appointment). Austin helped me throughout the next two days, keeping me updated throughout the work, and asked a very fair price for his service. He has earned our long-term business and test. I highly recommend Austin and his team at A&W.

Austin is very knowledgeable and very trustworthy. Prices are fair and the work is impeccable. MY entire family and office staff put their trust into his work.

The Lexus LS430 is one of the best cars ever made. So, why would I take mine to just any shop/dealer in El Paso. I chose Austin and his team of certified techs at A&W Automotive when is comes to anything on my Lexus/Toyota product because of their reviews and service. Last service performed was a highly skilled timing belt/water pump replacement kit. The service on my LS430 was performed on time, very quickly and priced just like the estimate read. A&W Automotive is a better than dealer experience and I highly recommend Austin and his team.

A week ago, I was in town visiting my daughter and son-in-law and knew something was going on with my van. I took my van in first thing Monday morning to get looked at and fixed. I HAD to have my van done due to heading home back to East Texas on Tuesday. Austin checked out my van and called me to explain what he found and I said FIX IT! My babies were going to be in that van heading home and I didnt want ANYTHING to happen to us. It was fixed and ready to go by closing time. GREAT experience with Austin, although Dave/David was rude by not acknowledging my Thank you and I appreciate you compliment.I would DEFINITELY go see Austin again if I was in town and needed my van fixed.

Fixed my water pump, good service and good work done!

As always, great and dependable work from Austin and his group. If you have a Toyota or Lexus vehicle, do not waste your time going to anyone else. Austin at A&W Automotive is well known throughout this city for his expertise. He is reliable and trustworthy. I have trusted him with this 4Runner with over 400K miles that my son regularly drives to and from Houston for college and it has never run better!

Ive been taking my Toyotas here for the last 20 years, since the business was founded by Alvie Williams. Now that Austin owns it, the service is even better. They should expand! Highly recommended. Always willing to answer questions, recommend solutions even when it means they wont make money from it.

I recently took both my vehicles to Austin and I am very happy how everything went. He is fair with his prices and honest which is very hard to find. I will be recommending him to everyone I know we need to support businesses like his. I will be back.

Wow! Took my car this morning at 8am and my car was ready within 1-1/2 hr.. Not only the promptness to get my car fix but the price was very affordable.. Austin also notify me other things I needed to fix but gave me affordable cost for them (which I will absolutely do them in the future with A&W) .. I highly recommend this place.. Austin is the best!-Jaquie Beck

Austin is as honest as the day is long. Quality service, reasonable shop rate. I am so glad to have a shop like A&W that I can trust.

I took my car to A & W and Austin was very thorough, polite, patient, and explained the issues my car had. They are Toyota and Lexus certified which is comforting. I know my cars are in good hands. I am extremely satisfied with the service provided and will be returning with any future issues my vehicles may have. If you want a mechanic you can trust go to A & W Automotive! You wont regret it!!!

Discovery of A&W Automotive llc was as a reference by a neighbor, who claimed Adam, A as a specialist in Lexus Automotive work. The charges are reasonable, findings to fix are honestly tabled and above all the result comes out in ace.I checked him out and was satisfactorily convinced.

We have always used A&W Automotive LLC for any of our car needs. Mr. Austin Adams and his personnel are always very professional, knowledgeable and help us maintain our vehicles (2) in perfect running condition!!!! They are Very Trustworthy which is so important!! We HIGHLY recommend without pause A&W Automotive. Plus you get reminders, which always is a plus. Thank you

Austin did a re-gear on my third gen Tacoma. I coordinated and scheduled my truck drop off with him while I was deployed. When my truck was complete, I heard nothing but good things about Austin and my truck! I appreciate his diligence and flexibility. I have no doubt Ill be bringing my truck back to A&W Automotive for all of my Overland Modifications.

Austin and his crew does an incredible job. The are friendly, honest, and knowledgeable. I highly recommend them!

Excellent service! I came in almost crying because of my car and Austin was very understanding and got my car fixed up. So thankful for all his amazing work and friendly customer service.

Even though he was busy and he really always is, he manged to squeeze me in an fix every little problem plus alignment at a very reasonable price. Didnt even charge me for all the small stuff. This guy is the best! Im not taking my car anywhere else.

Austin and his team have always done impeccable work on our Toyota 4Runner! He is definitely our go-to for all our repairs!

Austin is a great and honest mechanic! Not easy to find those these days. Highly recommend

They did great work on my car. And it was at half the price Lexus wanted to charge me. Work was done same day. Will be heading back whenever I need repair. Highly recommend.

Great mechanic for Toyota, Honda and Nissan. Reasonable prices for dealer level work, without the crazy dealer fees. If your looking for an honest, reasonable, certified mechanic call Austin. I highly recommend himJerry B

Very kind competent service. I have a very model, 1993, and parts were not available. They were so resourceful and rigged a fix for me so o could have some AC out of the vents. Thank you!!

Awesome service, nice people and 4runner was completed when I was told it would be. Austin is very knowledgeable of Toyotas and gives great advice. My new Toyota favorite shop!

Austin and the guys are great they tell you exactly what is wrong and will explain if you don’t understand. Austin is honest I had a tuneup and a new battery installed great service at a great price.

I took my car for the first time to A&W. I found Austin very honest and it shows he cares for his customers.

I have been taking all the vehicles I own here for service, prices are good and fair, but the service is what keeps me coming back! Austin is very polite and friendly, he does not over sell you services and I feel he is honest when he suggest additional servicesI will keep coming.

Very satisfied with the work Austin performed on my 2001 Lexus is300. He is very professional and honest, which is hard to find these days..

Had a terrible breakdown while traveling; Austin went way out of his way to take care of me. Ive got no hesitation in calling you the place to go if you need Toyota work in El Paso.

Always gotten excellent service. Staff is prompt and courteous.

Austin did an Amazing job. My Lexus runs so smooth! If you want your vehicle to get fixed by honest professionals this is the place.

I depend on Austin and his trustworthy team to take care of my Sequoia. Every encounter, from engine issues to brakes, has resulted in excellent service at a reasonable price!

Excellent mechanics. They call and give you updates. They go through the auto and inform you of work that needs to be done. Been going there for years.

A & W Automotive does excellent work at a reasonable price. They put Quality Parts on my vehicle and guaranteed their work. I highly recommend this shop.

The manager seems honest. Really cool guy, but watch out, because they might disconnect something else to make more money. I took it to another mechanic, and he found a hose disconnected so my inspection would not go through. I will not recommend this place to my friends especially single females.

Always the best service here!!! Will never go anywhere else! EXCELLENT service 😀

Go out of their way! Warning light is gone and they fixed it perfectly.

My car had broken down and was sitting for awhile since my previous mechanic was backed up on work. I read the reviews and decided to give them a shot and am so glad I did. Austin was very helpful and explained everything out to me. The pricing was fair due to the amount of work needed done and my car feels so smooth now that I have it back. Any other needs I might need I will be taking it to them since my previous mechanic is usually backed up and Aand W automotive got my car back to me fast and in good condition. Totally reccomend them and Im usually not one to leave reviews!

Nice family-owned business. Ive used them several times already, and have referred family and friends - weve all been extremely satisfied.

Did the work as promised,explained why,had the old parts and charged what was agreed upon. So far, car runs great great warranty!!

Water pump services are excellent.

Fast and great quality service! I Highly recommend this auto shop.

Outstanding service with great price!!! Quality workmanship and great serving.

Once again, Im extremely satisfied with their service. Still a loyal customer.

I continue to appreciate the honesty of Austin and his competent staff.They diagnosed my overheating GMC truck quickly as a simple fix of my heater hose. Thank you Austin, Art

Great service provided, went beyond my expectations. I will slways bring my truck for service repairs. This place its known to take care of toyotas. I will bring myf first generation4runner for maintenance for sure. Keep up the good work!

It has always been a good experience with any of my familys cars being serviced or repaired by Austins team at A & W Automotive. They provide honest, accurate and fair prices for their services.

I went in for a flat repair and they tried charging me and then said it was un fixable that I had to buy a tire so I went to discount tire and they fixed it for free saying it was a good enough puncture.

Love my mechanic! BEST service, fast, helpful, honest!

Austin and Mark at A&W Automotive are very knowledgeable about all makes and models of vehicles. They are courteous people with fast service.

Fast service/diagnostic of the issue with quick turnaround...fair pricing. Will return!

My car broke on a Wednesday at 20 minutes before A&W closed and less than 12 hours before I flew out of town. I had the car towed to A&W and I was able to enjoy my trip knowing it was in good hands.

Always very friendly and honest. Fast too!!!! Glad my daughter told me about them.

Great service! Honest, reliable and fast.

Great work, honest advice, and fair prices. Thay work on all my vehicles.

Great service, knowledgeable and courteous. 😊

Had two repairs accomplished at ANW . A serious electrical problem in my sons 2013 Takoma developed . Dealer threw up their hands said couldnt find source of problem . ANW to the rescue problem was diagnosed and repaired . John went out of his way to be helpful and used extended warentee to help pay for repairs : The second problem that developed was in sons 2001 Lexus leaking oil and power steering failure both problems repaired promptly and very satisfactorily. I strongly recommend ANW for all your automotive needs. Very courteous and respectful. Mark J Wegleitner MD

I have had all my Toyotas serviced and now my Honda Pilot. I am happy with the service and feel that their prices and fair.

Great service! Definitely recommend it!

Great service, would recommend to a friend.

Excellent customer service and professionalism.

Great and friendly service!!

Great service on my Lexus es300 Great communication with Mr.Austin Adams very honest man and all his team thank you guys for replacing my A / C with a new one. Thats a team work. Great Job God Bless all of you. Good service in my car Lexus es300 I personally recommend it to Mr. Austin Adams and his whole group do a very professional and very responsible job. Thank you and God Bless you all