I went here to get my vehicle serviced about three weeks ago before taking a trip across the country. Robert Bobby was LITERALLY the best! My car had just hit over 100,000 miles and he made sure that everything on it was properly serviced and explained everything to me. He spoke in terms I could understand and didnt try to overcharge me on things I didnt need. I would trust my car to him again absolutely. Ask for him by name when you come here. He will 100% take care of you.
Israel helped me get in and out with no hassle. Thank you for your professionalism and quick customer service; even with your spill (hurt his shin) he made it happen.
$2100 to repair Civic air conditioning. I paid that for brand new home air. They just lost a customer for good.
4 times took me to get a flat tired fixed.....even though I have road hazard coverage. Feel extremely disappointed of the professionals trained for Honda.Rather go to a lub N go services
Sally service manager, Gemma pines sales.Made me feel welcome. With in the 1st 30 minutes I brought a truck.Ladies... keep up the great work.
Really nice vehicles. Service was very professionally handled. Thanks for their service. Check them out!!
Great service techs, prompt, courteous, and efficient. My review of one star is solely on honda warrantys. I had the same issue last year with the battery which I brought the vehicle in and it was the battery again. Honda does not warranty the battery even though they replaced it just a year ago.
Professional & knowledgeable. Great service every time.
Excellent service professional I love it
I took my Honda Accord in for body work.Mr Sierra told me what had to be done with the Insurance co.The body shop did a fantastic job.I highly recommend El Paso Honda.
Try to get you to do more services you dont need. I dont know if services get a bonus or commission but they seriously show they dont care by trying to get you to do more.
Customer service is awesome here, my daughters plates came in and we walked in and out in 10 minutes, the guys put it on for us immediately! Great place to buy a car, definitely recommend them.
I meet very kindly people who helped with attention and courtesyFast and safety safety service.Keep and going el paso honda
For me they have been fine though my wife seems to always have an issue.
I was in and out so fast that I wasnt able to read 10 pages of my book.
Surprised that even with an appointment I waited 1 hour & 55 minutes for an oil change. Bobby at the service area was kind and friendly. Also surprised that the total cost was $30.37, however they do suggest other services be done.
Came here to get my truck windows tinted. I was in and out in about 46 minutes
I didnt have any problem with them.... Was promptly taken home while they fixed the recall...... My service man is very nice & helpful...... Im pleased with the service I get at the Lee Trevino........ The CORPORATION was not as helpful on my older van when the replacement transmission ( from a recall) died on me, had to pay for its replacement......THAT was unfair........ serving people are nice.
Great service. Mr Anthony gives superior customer service.
Honda is a good place to have ur honda serviced. Nice people
I just went in for the recall notice but they made it easy to complete a couple of other things that I wanted to get done also.
Good service. Get there early.
Do NOT use their service department! Awful! Was told our tires were in great shape—less than 1 week later we got a flat tire & found out the tires were actually UNSAFE to drive. Honda said the tires were 5 in front & 6 in back when actually they were at a 3 & 4 and showed signs of feathering and warping. We had no idea! AAA, Firestone and Discount Tire all confirmed their negligence. In addition, we’ve waited for more than 10 days for a refund for an oil change that was covered under the Honda care program. I’ve waited on hold for more than 20 minutes trying to get through. I’ve been told I’d receive a call back in a few minutes, but instead have waited days. Service manager is aware and has done nothing to rectify any of this. Do NOT use, drive further to another dealer!!!!
They, he, always confuses me. Needs to learn to say the same thing in a more positive and conducive manner.
Very good experience
Quick and efficient service
Excellent service
Slow service with substandard parts. Youll probably be back for the same problem.
Bad customer services parts dept
Waited for 5 hours
They are very friendly and explain in detail what your car needs.Thank you
Excellent service for your Honda car or truck
Great service
Very good customer service