Nicole was great she picked my spouse and I up from the airport and drove us to dealership where she already had the out car washed with a full tank of gas waiting on us. She kept us entertained and informed during the purchasing process that we didn’t realize 3 hours had pass by time we were ready to hit the road. Since we came from out of town to purchase the car she even checked in with us a few days later just to make sure we made it home safely. For this type of service I would differently return to Village Toyota for another purchase, I really felt like I was in good hands.
The staff were really helpfully. They provided transportation to and from work while my vehicle was getting serviced. They keep track of all that my vehicle has had and needs. Very satisfied with the service.
A simple oil change took two full hours at the Express Maintenance department. I had an appointment. The quick lube places typically take 15 minutes. I was overcharged (not the first time this has happened). Nonetheless, when I called the overcharge to their attention, they immediately remedied it with apologies. Their redemption is in their personnel. They are always extremely personable and pleasant, including today. I am always satisfied with the work as well. The big plus is the professionalism and friendliness of the staff.
I was impressed with everyone that I came in contact with. I pulled into the wrong area and your employee moved my car for me and got me to the right department. Service was quick and professional.
Very nice the people working there were very pleasant, thank you Toyota 💕
I love this place. Not pushy. They tell exactly what you need and what you dont.
I left the place frustrated. It seemed like the employees were confused about what the other departments and co-workers do.
These guys always do a great job.I dont go anywhere else.!!!
Been browsing, great help. Need a service, theyre service center is always fast, and friendly. Good team, clean area, great service.
Great service. I had my vehicle in to get body work done in no time. They even hooked me up with shuttle service to pick up my rental.
Excellent service maintenance department
Super service, prompt and polite. Nice and clean. I appreciate it so much!
Not too bad. Got there about 9:30 am out by 11:30 am. Did a very good inspection while oil change and free tire rotation. With military discount about $55. Ease and not getting dirty is worth some money. Found brake pads in front very worn. Gladly will go again because of the following:1. Clean and spacious waiting rooms with clean bathrooms.2. No hidden fees.3. Multipoint inspection and free tire rotation. Oh and free Wi-Fi with comfortable chairs.
Most people dont go out of their way like Poe employees they are great.If you want to keep on the GO /Go to poe
Very pleased with todays minor maintenance service, very friendly & helpful associate & mechanic.
Great service and friendly staff
Good service and quick
Great Attitude from Zeriah Service Rep very well informed n follow up .
Great customer service.
I have serviced my Yaris since 2010. Great service, honest, guaranteed. Satisfied customer.
Great service.
Good service
Getting scheduled maintenance done on my vehicle glad made appointment many here drive up service long wait
I came in because my ac didnt feel cold enough. Charlie met me, wrote down my concern and said the problem would be looked at. A small time later, Charlie let me know what my problem was, what they did to fix it, and covered under warranty. EXCELLENT!
Always great service and attentive staff. Joe Contreras always very knowledgeable and great customer service skills 👍
Service department took care of my car needs with great service
Neeed a truck
I have been servicing my Toyota Yaris since 2010. Miner mistakes by service, but they always compensate by not charging me on their part.
Good
This is a wonderful dealership! They are fast, and comprehensive in repair scope, even without an appointment. The team members are super nice, excellent communicators with great attitudes! Highly recommended!
The service techs are very friendly. Service is fast and you always get a free car was.
Nice friendly place to grab a quick bite. Reasonably priced
Good price for oil change and free tire rotation. Free car wash!
They said get a toyota they never break down but honestly there all the same. I was upset when I took my vehicle for repairs and honestly I felt like they were trying to talk me out of sending it in
Grate service
Service was quick. Service advisor was helpful.
Great service
Very professional, always a good experience at the service department.
As always very pleased with the customer service. Thanks
Luis Garcia the sales guy was top notch! Highly recommend!
Very satisfied
Toyota Service is always polite and quick.
Wow, awesome customer service, very good coffee in waiting room.
Great and friendly service
Nice clean place
Very helpful and knowledgeable staff!!
Excellent service and very good treatment, I personally recommend it, there is nothing like this service.
Excellent service, very attentive and bilingual staff, a place I will definitely return to
The service took a long time (3 hrs) and I had already made an appointment.
Very helpful and very attentive. Regarding the service that was given to my car very quickly in a matter of 1 hour. They had already changed his air bags and a seat belt problem. So that they do not go around in vain, I recommend talking beforehand to confirm that they have the parts that have to be changed or whether they have availability.
Excellent service
Very good service
Speed of service
Excellent service, fast service.
It is my favorite agency
Very good, but more bilingual people are missing