Went there today to get 2 new tires for the front of my car. The level of customer service there is top notch! Jamal and John are great!! Met me at the door, asked plenty of questions to determine what I wanted and needed, did exactly like I asked them to do with no high pressure sales, didnt try to charge me for things I didnt want or need. Usually auto shops try to take advantage of female customers but this shop is not like that. Service was fast and I was done in less than 45 minutes even though there were 2 people ahead of me when I arrived. Definitely going back at the end of the month to get the 2 new ones for the rear! Very happy customer!
My 1st visit here was a little over a year ago when I purchased 4 new tires. I received the best customer service and speed of service and that has continue though out my scheduled air pressure checks and rotations. Today I picked up a nail in one of the tires and once at the store, my tire was replaced under warranty in the normal high customer service and speed of service.Top notch employee all around. 👏🏾👍🏾👍🏾👏🏾
Very friendlyCame out to me in my truck told them what I was there for and gave me a quote for 2 tiresVery customer oriented
Alex was very friendly and extremely helpful. Gave us a great deal on 2 tires plus the insurance they offer. This is why we are repeat customers.
Clean, fast, and friendly with a reasonable price for 4 new tires. Great service all around. I would highly recommend this establishment.
Let me tell you something this place has something thats extremely rare to find in a business which is effort a lot of businesses will tell you no and thatll be the end of the story.From the Staff communicating to each other to me was Outstanding watching them have morning team meetings to watching them explain to another customer and handling stressful situations like when people started pouring in extremely close to closing time they handled it perfectly. At no point was I pressured to purchase anything. I am super cheap and I usually price compare but not this visit because there is more value in the way you are treated.They literally went out of their way to help me where other shops turned tail leaving me without resolve. Also Ive never seen a tire shop as clean, professional, and organized as Discount Tire and you guys are true experts.
I went to Discount Tire on 10/9/21. The service writer was great, no hard sell or upsell. He got me checked in quickly and connected to their wifi in the waiting area. An updates was available to show the progress. My car was in and done very quickly. The tech was polite and friendly. He explained the work done and asked if I had any questions. All of this was in a span of 40 minutes or so and was free since all I needed was a slow leak fixed! I will buy my next set of tires there and highly reccomend this Discount Tire center.
There is a great team here. Alex was an expert of his trade, very personable and professional. Did his best to meet my needs and observed as I waited he continued his ethics with every customer. There is a great team here, as I waited for my work to be completed the team was always hustling and ensuring to provide a great customer experience. Facility was clean and garage was immaculate; the crew always ensured tools went back where they belonged and kept the garage tidy.
In and out and under 45 minutes. Great customer service. So polite and courteous. And beat every Tire price I could find around. I have a Toyota Camry it cost me $319 total for 4 new tires decent grade
Had a flat tire out of town. First place we came too was too busy. We found this Discount tire, I called to check and he was very friendly and said come on. They were all so nice. They got us straight in. We only needed a repair. It was done in 30 minutes. He didn’t even charge us! Will definitely go out of my way to do business with them again!
Very friendly staff. Had to replace a tire, it needed to be ordered, came in a timely fashion. Had an appt to be installed, it was all done in no time. Thank You!!
They were awesome! Very knowledgeable and professional. They were able to fix my tire quickly. I really appreciated their reliability.
We called them on the phone because we were close and asked if they could patch a tire for us that had gone flat. They told us that they could repair the tire for free so we came in. They then took measurements on all the Tire Treads and proceeded to pitch us a new set of tires before they ever looked at our flat tire. After passing on an opportunity to buy a new set of overpriced tires, they told us they could get us in the shop for repairing the tire and it would be over an hour wait just to patch a tire!! Standing in front of the bay, there was only one vehicle being serviced and Im not sure why it would take over an hour to patch one tire. So not only did we not get our tire patch there but we will make sure to go somewhere else the next time we need service or tires
First time taking my vehicle to this store. Very impressed by the professionalism and quality of work. Kanan was the gentleman who assisted me and was very friendly and knowledgeable. Excellent service by this business and I will be returning in the future.
Price was very reasonable and job was done quite quickly. Wanted the new ties put on the spare and and best old tire returned to the trunk. I guess that is something people dont do anymore because the salesman could not understand the concept.
I have to give a huge about out to all the workers here. My tire was losing alot of air and we took it in not knowing what time they closed. Well it was about 15 minutes from closing and they net us outside and took our car in right away and found there was a nail in it.they fixed right away and charged us nothing. All along they were smiling and very pleasant while working past closing to get my car fixed. I was very impressed....Now a few weeks later I yet again was losing air in the same tire so we took it back and would you believe I had another nail in the same tire a few inches from the previous nail. They once again fixed it with no issue.I would totally recommend this company as well as WILL be purchasing our tires from this company from now on... Very impressed!!!
My husband got tires and had some work done. Satisfied.
This place is awesome and unbelievably customer oriented. I had a flat tire on a rim that I brought in and I was given pricing which was cheaper than any other comparator in Virginia and the surrounding area. I ordered the tire through this dealership and even after I told them I might not get the tire from them, they offered to give me a loaner tire until I get another one on there. This particular discount tire went above and beyond to help me out and I truly appreciate it. They have gained a customer for life and I truly appreciate the level of customer service you guys provided. Once again thank you and I highly recommend this business to any one.
Had a flat tire, got me in and out so fast..
Absolutely perfect! Professional! As enjoyable of an experience that is realistically possible. The service was quick and the interactions not only professional but enjoyable. Waiting area very comfortable with plenty of seating and choices of seating
Very professional, always polite, have been going there for years, never had a problem, always satisfied with their work.
Always professional and courteous. We were greeted before we we even got out of our car.We would highly recommend them.
Extremely awesome place to get tires! Just got 4 new ones and I will definitely be back soon to get 4 more for another vehicle. Staff is very professional and customer service is off the charts. Do yourself a favor and go here!
I pull up, and immediately had a service person greet me. They took care of a tire that had a nail in it, and didnt charge me a dime. What a great place with awesome service. They will get my business in the future.
Took care of my dad in a timely fashion
I had an amazing 1st time experience. Jesse longstreth did an awesome job helping me find the perfect tires for my truck. Discount Tire will be my go to place for tires from here on out. I am very pleased. Thanks jesse
Got a great deal on an entire set of tires and it only took about an hour to replace the old tires with the new ones
Unbelievably professional, courteous, personable, and really the best experience Ive ever had with a tire company. 10 of 10 will be getting ALL of my tires here from now on. Thanks guys!
Great service! Walk in was super fast. Staff is really friendly. They plugged the tire for free!
Discount tire is hands down the best tire shop there is. Always professional, best prices, and they stand behind their work. Will never use anyone else.
Fantastic! Service was great!Very friendly staff!Management should be proud of their team!
They were really enthusiastic...and had a good attitude during the job...good job guys...
I had a low tire and next to no time, so I took my car into Discount Tire. Jake and the team took such good care of my car! They found a nail and a screw in my tire but they FIXED IT!! I wasnt charged for the repair. They fixed it fast! When I need new tires, Ill definitely come see Jake! Thank God for this business and these wonderful people!!
Service was excellent. They make me a priority without having signed out for any extra packages. I appreciate the way they treat their customer.
Friendly staff. Have safety measures in place. Free bottle water. Reasonable prices
These guys are awesome! This was the first time we have used this location and they hold the same great customer service as all the discount tires we have used before. I came in, got new tires installed and was back on the road in no time. They fast and courteous, I recommend them to anyone needing any tire service done. Great job guys
Good salespeople and fast service! First time customer and I will be back
Great they changed my tires
I have been talking about getting new tires and wheels for at least a year now. A friend of mine recommended I come here for what I needed and I am not disappointed one bit. I had a young man named Chase help me with everything I needed and I received a great deal for what I asked for. If you all need help ask for Chase. He definitely knows his stuff! Thanks again Discount Tire of E City! My truck looks better than ever.P.S. - I did not have to wait long for them to put everything together and on the truck. 45 mins to an hour at the most.
Best prices high quality speedy service
Not only do they hook up the FREE air fill up whenever you need it, but they patched my tire for FREE and even put the wheel back on with their equipment. Their sales associates are enthusiastic and helpful, and the service technicians are efficient and professional. I’m moving to Virginia Beach, but I will be coming to Elizabeth City to get my next set of tires. This place has all the benefits of the corporation with a personal, friendly and accommodating atmosphere. Highly recommended
Quick service on tire purchase. Nice to get in and out fast.
Very professional, service oriented interaction. Highly recommended!
I had looked around everywhere for tires I could afford. Finally I called discount tire and chase was so helpful and understood my situation. He was able to find me the perfect tires at a low cost. They also got it done within an hour. U should definitely go with them for all your tires needs!
This team is wonderful. I had an appt this morning right when they opened to balance and rotate my tires. They got me in quickly, were incredibly friendly and professional, communicated with each other well, and they had me out in 15 minutes. They even asked if I had any questions, recommended when I should have this done again, and asked if they couldve done anything better. It was refreshingly easy from start to finish. These guys have mine and my husbands business forever. Discount Tire has never disappointed...whether here in EC, back in Georgia, or Tennessee...every location is wonderful. Thanks guys!
Excellent customer service before I even walked in the door someone was coming out to help! Every customer I witnessed coming in was helped fast and effectively! Will deal with again!
Very nice staff. The person who helped us get new tires made sure we actually needed then which was awesome.
Wow! Fast, Polite, Great Service & Tires. Very impressive
Best customer service ever, hands down no hassle with price matching, discounts, mounted one install it to be sure of clearance, cleaned and tire shined, from the shop to the waiting area great job guys, Vencent and Chase or maybe Chade went the extra mile to make it super comfortable, very clean state of the art establishment.
What a great experience! The Staff are very knowledgeable, good listeners, and Professional.
Just needed a little air in right rear tire. Jacob was busy, but came right over to check my tire. Checked all 4 tires while he was at it.Very friendly.Hard to understand him because of the mask. At first, I thought he said his name was Digem. Cool name Jacob.
This tire center was great! The staff is very friendly and helpful. They remember your name so it’s obvious they care about their customers. Quickest tire change I’ve ever had hands down!
Never an issue when I go there.
I needed a tire replaced. My appointment was at 3pm but I arrived 10 minutes late (my nap was delicious😂) but they didnt make a fuss about it. It was very hot outside, but they took good care of me and I was in and out. One of the best experiences Ive had with tires in a long time. Thank you! P.s. Masks are required here
The service I received was great. The people that work there are very knowledgeable and take good care of the customers. I will be going there for all my tire needs.
Very good service. Pleasant personnel. I recommend this place.
Very fast, very friendly,the best low prices I could find ...awsome
Terrific shop and staff. Despite coming in with a budget and a laundry list of wants, these guys made it happen on the spot!Highly recommend!
Awesome customer service, awesome deals, the best place for all your tire needs!
Amazing. In and out in under 30 minutes. Quick courteous and friendly service. 10/10 will use them in the future for all my tire needs
My first time buying tires from this company I would reccomend this business to other people. Its a clean facility, workers are kind, helpful &very knowledgeable.
I bought tires from this place. The service is awesome. Had a nail in my tire and they repaired it without hesitation.
Great friendly service and speedy.
Great service and very professional staff, will gladly return.
Amazing service and a very friendly staff. Ill recommend them anytime !
Very good employees Takes care you right away only deals on tires I got a great job
Needed 2 tires right now, pulled in with no appointment and was met right away. In and out less than 40 minutes tires perfect for my Sierra truck and ride very quiet. Competitive price and coverage package. Extremely happy.
Great service
This is it second time going here. Different employees same excellent service. Two tires mounted balanced and installed under thirty minutes, under two hundred dollars. We will not be going any where else for tires.
Fast, friendly, and professional. I had a nail in my tire and they repaired it on the spot for me. Excellent service.
Thank you to George S. For giving me an awesome experience at discount tire for me got me in an out in ten minutes with two brand new tires at a very good price
Everyone is so nice! They keep you updated throughout the entire experience. I even received a confirmation that the store had received my online order minutes after placing it. I had all 4 tires replaced in less than 30 minutes! I highly recommend Discount Tire!
Great experience at this location! I had to get tires and sensors replaced on my 4Runner and was pleased with the price and service. These guys are knowledgeable, courteous and get you in and out.
Awesome guys and very helpful
Great service .
Price was fair on tire, but sometimes too friendly of a service is too much also. My wife and I were just interested in one tire. In and out. The sales associate after asking to look at the other tires and doing so, recommended replacing all 4 since the tread was low. I understand thats his job and corporate overhead has him doing these things, I get it...its retail. Ive been selling car parts for the past 17 years, I know. But guys, maybe instead of recommending things and pushing for a sale, let the customer be aware of whats going on and tell them when they are ready to take care of it that you would appreciate their business again. Welcome them back with kindness instead of pushing them away with too much friendliness. We will be back Im sure, just try not to push guys.
This was my first visit to this fairly new Discount Tire store.These folks just made a customer for life! Dan at the front desk was professional, knowledgeable, and very helpful.That same attitude was reflected by the mechanics in the shop.Keep it up and you will no doubt be the kings of this town!
People are so nice theyre great place to get your tires
Always awesome service. Great place to do business.
Can’t say enough great things about this location and it’s staff! We were delivering equipment from Raleigh NC and got a bolt in our tire while in town. They got us right in and patched the tire and got us back on our way to Raleigh. The counter staff and tech were all very professional and friendly. Thank you guys!
Before Christmas I visited during cold weather due to tire pressure issues. Quick prompt free service of my tires. No line. No waiting. In and out, fast. Just tires. No additional maintenance offered.
Turned into a positive experience...
Everybody was so nice and chase took real good care of me
This place was great. Customer service was amazing. Caleb,Mike(black shirt) and Mike(red shirt) were the best you can have as far as getting it done. George had me in an out with a smile. Thank you guys so much
Top notch. An amazing company. Super friendly staff.
Just had 4 new tires put on my car. Daylon was awesome Im extremely happy with my service
I needed a last minute tire rotation to keep my warranty valid and these guys made my day! I was taken back when Jacob told me it was F-R-E-E. (Een tho I did not buy the tires from them!) I was in and out in 30 minutes! Thank you, guys! 😎
These guys were very professional and courteous. I would not hesitate to use there services again.
Awesome service
Good communication and customer service.
I needed a trailer tire and rim. It was purchased and mounted and balanced in about 20 minutes by Michael. Service was excellent.
Quick service with friendly staff
Very fast and very professional!! Thank you so much for everything!!
Time and Time again this place is amazing as always. They treat every customer like a friend and will make sure you are taken care of. Anything you need for tires, needs to be done here!
Great service & Tec done excellent work on my car. Time of repair was excellent didnt have to wait long at all. Over all a 10