Im from out of state and had the pleasure to speak and meet with Davis in the Body shop . His personality is amazing and his customer service was truly refreshing and wonderful. Hunter gave me a ride back to the house and he too was a stellar team member. Being a business owner myself I know how hard it is to find Quality staff and all I can say is Naquins is truly fortunate to have such good folks working for them! Congratulations ! Job well done, Great customer service.
Michael in Service has outstanding customer service skills, it is refreshing. I had a recall on my vehicle, Michael was able to order the part and service it within the week. They even provided me with a loaner vehicle. Extremely happy with their service department. I will be back. Highly recommend.
Saved me money on an unnecessary repair! I originally was told by another repair shop that my transmission was failing. It took a little bit of time to find the root problem, and they fixed it. I appreciated the car wash afterwards too. Rick Lord at the Nissan Service center deserves a raise after dealing with me! Thanks for all your help.
Tom Naquin Nissan in Elkhart, IN was wonderful to work with!
Tom Naquin Nissan is a great Nissan dealership in Elkhart IN!
Got a new Nissan Altima. In and out within an hour. All the paper work was ready. Great experience.
I purchased a new fog light assembly for my car from them and have tried on 6 separate occasions to call to schedule a time to take it in so they can install it... every time I call they send the call to voicemail this place doesnt seem to want customers! I will just find someone who does want the business.
Had some issues but the GM made things right. Thank you. Highly recommend and I love my vehicle purchased from here.
Great customer service
Danny Groves was great! Ideal car shopping experience.
Had to go inside twice when trying to look at a car to get a salesman.
Love the service