Nice clean store helpful folks and if they dont have it in stock they will order it for you.
I selected three stars, because while the store in general is a good store, I get parts there when the need arises. Sometimes the staff doesnt seem all that eager to be welcoming or helpful. One employee in particular I actually avoid. Because I took a friend in once for a part, and I went my own direction to look at something for my truck, only to find out when we were leaving that the employee decided to run his mouth about me to my friend when I walked away. Yeah, great customer service. Ive never even done anything to the guy, so he really had no business running his mouth about me in the first place. But, on company time, and to my friend, thats just stupid.
They were very helpful. I had to get headlights for my car.They even put my headlights in, no charge.
Super helpful staff and well stocked. My go to store.
Camping trip develops rough idle in traffic jam....mgr John IDs cyl4 misfire, loans me the tools (top of his head recollection on size), and we are back on the road with only one new sparkplug. (Ill replace the other 7 tonight at home, with my own tools next to my sweetie 😘)
Hit and miss. Half the staff are cool . Others not so much. Prices are a little higher then other part stores in town.
I had a stellar experience at this Auto Zone. John, the manager, was very accommodating by letting me park my van overnight while I was trying to resolve my cooling system issue. Not only that, he was able to get the parts I needed right away. One of the best services I’ve received. Thanks again, John!
Exceptional customer service! Very friendly and educated. Highly recommend it.
The gentle men in this facility wher both extremely helpfull and knowledgeable made my visit very easy given my circumstances being a long way from home on a road trip. Definently very well preformed keep up the service guys
Got the wrong parts 3 times in a row then takes 2-3 weeks to get the proper parts
Its winter time and as everyone one knows car batteries can sometimes fail. Today that happened to me. Luckily I bought my battery at AutoZone. It is a Duralast battery and is covered by a two year warranty. I took the battery to the Ellensburg location and the AutoZone team took care of me. Thanks AutoZone!
Is the best auto parts u could go nice people and someone thats speaks Spanish I love it ♥️♥️
Saved me when I thought my car was going to kick it on main street
Nice helpful staff
Always polite and helpful I really appreciate there service,thank you for everything
I recently went into a car parts store. I waited for someone to greet me to welcome me anything and I received nothing! I then decided to go across the street to AutoZone where I was greeted before i even walked in! He was headed to his lunch break and went back in the store with me to take my order and took care of me within 5 mins! I will never walk into another car parts store again! Thank you Barney, you were extremely helpful and I am a customer for life!
Great service!! Everytime
Very friendly, and eager to help. Highly recommend anyone go here for their auto needs.
Had exactly what we needed in an emergency situation.
Went in looking for a price on a tune up for my Land Rover. One of the employees came out to my vehicle to see what specific parts I needed and when I told him what my problem was with the vehicle he was able to give me really great advice on a low cost way to fix the issue. Very helpful and knowledgeable staff make this a great place for all your automotive needs. Thanks AutoZone!
Very nice and helpful.. clean store and employees were ready to help if needed👍
Customer service was good and there practicing social distancing.
Had the alternator we needed.
It was good . Help was good got me in and out quick
The best auto zone ever!! With great serves and they have what need
Super customer service, Matt was so helpful! This store is awesome
Very helpful and professional earned my business from now on
An auto parts store for General needs and wants. They can get you just about anything that is not out of this world upgrades; those kind of upgrades you might want to look online. But for the general everyday application you can get your Auto Part needs fulfilled. The men and women that work at these stores typically dont have auto mechanic knowledge like practical application knowledge. They just read something off of screen and tell you what they are being told. This is not bad but if you have a question about something it wont help you unless you do a little more research rather than just asking somebody thats selling you your parts and pieces. I will say that every individual Ive havce encountered at these stores will be honest upfront and say I dont have the knowledge about that so you might want to research more. That is a great quality to have so theyre not staring you down the wrong path. Other than that awesome place to get your Auto Parts and pieces.
Needs improvement on there service
Customer service here was amazing. Omar and another gentleman (I did not catch his name) went above and beyond to help us with an issue in our fuse panel.. we were 1400 miles from home so this meant alot to us!!
This is actually my favorite place to get parts in town. Generally they are the quickest to get parts they do not have. However, their point accrual system works great when doing longer term projects.
Cant say enough great things about the customer service....they are life savers that go above and beyound.My alternator went out and I was 100 miles from home....they helped me way beyond what any over company would.I am a customer for life!!!!It was the evening of November 1st...around 7:30 pm
These guys were great. They listened to what was happening and helped me get the right parts. They were respectful and didnt treat me like a silly girl...who didnt know what she was talking about. Thank you much Matthew and Dylan!!! I appreciate your time and help.
These guys are literally some of the most helpful staff Ive had the pleasure of dealing with. Always so willing to be helpful and informative.The manager gave me very valuable information when my Mustangs transmission went out and also gave me a cost efficient shop to use and always some cheaper thigns to look at before spending 1500 on a new trans.They also let me use a engine reader overnight by use of a deposit that i got 100% back the next day when i returned it. Love this shop.
One old guy was a real jerk. The other one was super nice and helped me. They had the chains I needed so overall it was a good visit.
They helped me figure out what was wrong with my car and found a replacement piece for 8 dollars that I could install myself compared to when I called the mechanic and they wanted 98 dollars just to look at it, this was a win! Plus my car wouldnt start so they came out to help with that too!
These guys really helped my friend and I when we were just trying to get home. They told us what we needed to do and how to do it to get us home. Thanks guys!
Good customer service. Fast and efficient. Ordered gas cap and picked up wiper blades.
Great Service & Best Price
Descent customer service... But dont have as much as napa in the case of older vehicles!
Great place friendly staff they make it easy yo just come and get what you need !
This place is awesome! Great customer service every time, I will not go anywhere else
Great helpful people best auto parts store in town
Reasonable prices compared to other auto parts chains.
Dominic was awesome. Was super helpful when I was overreacting about my car being un-drivable. Sorry for being mean to you! Thank you!
Theyre only attentive if youre a man.
Battery that lasts 3 years. Pathetic
Very helpful friendly knowlageable
THANK YOU RICK!!! You went above and beyond the call of duty! I appreciate your willingness to help and your level of honesty. I will be a returning customer!!!
Always enjoy the folks that work here.
They were great came out to parking lot and helped us
Good customer service, and usually pretty good parts knowledge.
Fast and convenient...the parts are there...and they fit.
Clean, friendly and efficient
Very helpful.they go the extra mile.#
Employees are helpful and pleasant, prices are usually better than other parts stores in town.
This is the place to get before you go to the mechanic and get ripped off. They are always kind and helpful
Really helpful staff.
Very friendly staff
Excellent! The guys were very helpful. Customer service is a 10!
These guys are a dream. Yummy
Helped us out with our sensors no fee very much appreciated!
Absolutely useless, cant even get parts in when the sy they will
One of these pervs working here was hitting on my daughter and tried to get her number on the job and ask her how much for the ass. When I asked to talk to the Manager they said he was out. So I made a police report!
The best auto parts
Employees very nice.and helpful.
Great customer service and parts availability
I needed a car battery, but I am by my own in this town, so I walked to the store thinking to in some way walk back with it to my place and change it. But the employee, Omar, offered me a ride and changed it for me!
Amazing knowledgeable staff
Great service large selection
Decent customer service, although slightly pricey.
Nice place to buy parts
Great staff very helpful
Always have the parts i need
Very helpful staff!
Everything you need for cars and bikes and more.
Good help on Sunday
Good staff.
Friendly, helpful service
One of the best!
Helpful employees
Great customer service,
Great selection
Always helpful
Pretty good
Great help
Found what I needed.
Cheap on car parts
Had what I was looking for
Dude knows diesels
Friendly staff
GREAT SERVICE...