Very bad. Purchased a Samsung refrigerator from them. The product was marked new and no dent. When I got the item it had so many dents and damages on side. I tried to contact them. It’s been few weeks I haven’t received any reply from them. Stay way from this store

If youre cool with scratches and dents, and can pay cash, there are deals to be had.

Purchased an open box LG refrigerator for about 30% off. paid $1600 everywhere else was $2400. Staff in store were nice and generally helpful. Delivery guys came and installed same day. Had the unit since October 2020. Works great. Receipt says 8mo. warranty.

What an amazing experience. Ricky, Jose and his cousin were really nice. They delivered all 2 appliances just as promised. I would definitely recommend them for your next appliance needs. Prices are very reasonable compared to other places. Will recommend to anyone looking for a quality product. Thank you guys once again for all your hard work with the delivery.

First, I bought a refrigerator and dishwasher at this store. When the dishwasher was first installed, the fuse of the electric box was damaged three times, so I asked for a repair, and only said there was no problem. But the bigger problem is the refrigerator. An employee named Hoxx said it was a new product with only external damage when selling, but if you look at the picture, its just garbage.1. The light does not light up when the door is opened.--> The shops repairman came 3 times, but couldnt fix it.2. Moisture keeps forming between the doors, so you need to clean it every day.3. There is no screw on the refrigerator door, so the door does not close well and the hinge damages the lower sliding door. Please refer to the picture4. There is a strange powdery substance inside the ice maker. I left it because I thought I might die if I touch it.5. An alarm pops up asking you to replace the unused water purifier filter. --> When I remove the filter, it is full of water. It means someone used it.6. The hinge of the lower door does not go in and it continues to come out. --> I must pay my money to fix it.7. The inner trays were broken a lot and even some were empty.8. They removed all the stickers with the model name and delivered the refrigerator. Before I bought the product at the store, I checked the sticker on it. --> There seems to be a suspicious reason not to disclose the source of the product.I kept asking for repairs, but every time I called, I just kept putting it off until next week. Suddenly, after COVID-19 broke out, I couldnt visit the store. But they are telling me that the warranty is only one month, and it cannot be repaired. When it comes to selling, it is said that the warranty is 1 year, but now it is 1 month.Are you doing comedy right now?And if you look at it, the price is hardly different from the new product. In other words, it is not cheap. And they say that if you pay the cash, it will be cheaper and induce no evidence of payment. I also regret why I bought something at a store like this. Even though the price is not cheap, and the product warranty is only one month. And never think you can get it repaired within a months warranty. They are humans who said they could not repair because they didnt have parts despite the warranty period. Keep in mind that 99% of what they say is lie. Please, I just hope there are no other victims like me. Of course, I also complained it to the BBB. I am curious about their reaction.

I paid $2000 for a refrigerator and a month later it broke and he will not pay to fix it or repair.They are only interested in selling things. But after selling the item, they ignore all requests.

I don’t know where they hire these drivers but haul away means you are taking my old appliance away not leave it in the driveway, they at least could have taken it to the curb where the rest of the garbage is. The salesman was terrible charging me for delivery and then telling me to pay more money for them to take my old one away. Then they had to take apart the new fridge and charged me to take it apart otherwise they would have just left it there. Last time I’m ever coming here should have just gone to Home Depot or Lowe’s.

Great service from enzo! reminds me when I was young. super happy with my purchase

So PAUL when you pay for delivery AND installation for a Monday then reschedule to Wednesday then reschedule to Friday. Come to find out you purposely didnt schedule anything on Thursday book the poor workers to death on that Friday. Oh but installation not included just drop it off on a a driveway. You got any issues with Indians???

I Purchased A GE Stainless Steel Refrigerator. I Am So Happy And Pleased With My Purchase. I Highly Recommend Everyone To Shop Here For All Appliances. Great Customer Service, Great Deals, Fast Delivery, Very Professional. Thanks Again Paul For Your Wonderful Service.

Go elsewhere! This place is absolutely unprofessional and has zero concept of customer service and decency. Bought appliances from them twice giving them the benefit of the doubt the first time. Scheduled deliveries and which I took off of work for and both instances they failed to show up. 2nd instance they showed up with 3 of the 4 appliances and damaged on during the delivery which I had to pay to repair because they take no responsibility for even though I have pics of the items I selected at the store. They asked that I go and pick up the missing item which I did only to find that there were parts missing which they again asked me to pick up from them. Save your time, money and aggravation. There are plenty of other appliance stores out there to choose from to have to deal with this while spending close to retail.

I really recommend this place to buy all your appliances, very professional delivery, thank you Enzo for your help !!

This is a GREAT place to purchase appliances. Excellent service, the owner is very helpful. The prices are very fair and they offer used and new appliances in quality condition for amazing deals. I love my new fridge! Delivered fast. Will definitely come again!

Although I have not received my appliance yet, I wanted to leave positive feedback regarding my experience working with Jose. I highly appreciated his knowledge of details regarding different appliances. I will make sure to update my review following delivery.

First of all Id like to thank the owner (Paul) for his helpfulness and amazing pricing. I just moved to Williamsburg, Brooklyn and could not find any appliances at a decent price in NY. It was a nightmare! With Pauls help my apartment is now fully equipped with high-end fairly priced appliances and I have never been happier. Great service, fast delivery, who could ask for more?

The staff was very helpful and attentive. The price was great and everything works accordingly. Appliances are sold cheaper BECAUSE they have scratching, however everything works the way it should. Thank you Paul!

I bought a brand new stove from Jose !!, very knowledgeable and helpful... Thank You!

Got my stainless steel fridge from Lina, thanks for giving a great deal will come back for my stove next time

Jose was so professional very helpful quik to help and fair

Purchased a french door kitchen aid fridge with manufacturer warranty, Im very pleased with the fridge, thanks Lina.

Best place in the area to get new open box appliances. saved about $2500 on my new kitchen set.

Awesome family owned business with good appliances at great discounted prices, highly recommend if you want to save big.

Got a kitchen set with delivery to bk, thanks Paul for the good service.

Good selection of open box appliances, purchased for a few of my apartments. Thanks Key Link Trade!

We are very happy with our purchase, Thank you Key Link Trade .

I ordered a refrigerator and paid extra for haul away service to have the company haul away the old fridge. This company left the old fridge in my drive way. They told me they would be back for it later. Today is the next day after the service and the fridge is still in my driveway and the company is ignoring all my phone calls and texts regarding this issue.

Saved money buying locally! thanks for the great service. Will come back again.

Terrible customer service . They refused to refund my money when I canceled order. Appliance was never delivered . Not honest company. Be aware

Price was excellent and location great ! thanks .

Thank you Key Link Appliances for all the savings in my new wall double oven, definitely i will come back for the french door fridge.

Saved $2650 on nice appliances . Highly recommend, there some minor scratches on the sides but it’s worth the save !

Drove all the way from upstate New York... was worth the trip! Thanks Pau!

Large and nice selection, I saved big, recommended !

Good selection of high end appliances, thanks Paul.

Highly recommend saved BIG $ on great appliances.

The best appliances shop in New Jersey good prices Fast service

I bought all my appliances and I can’t be more happier, save a lot of money, thank you Paul for you patient, great service !

Good spot for high end and low end appliances.

Appliances have minor scratching but worth the discount. Delivery was good.

Nice and large selection.

Sold me a fridge without informing me they changed used parts to last few weeks . Call the shop don’t want even to send a Technician to help keep telling me they busy .They have good sales men ( Paul ) but bad management .

Thank you guys for the big saving!!! Love my Samsung 4 doors !!!

Fast delivery and good deals for tenants

No one communicates at this place. They didnt come on the correct delivery day and the delivery guys were rude and not very helpful. Left without telling me that the water line was cut and wasnt connected to the new fridge. Terrible place.

Nice place for contractors

Good variety.

Buyer beware, very shady people!!

Good savings

Bang for your buck!!!

Good prices