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University Chevron
3245 College Rd, Fairbanks, AK 99709, United States
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University Chevron
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Ja
Review №1

I had an appointment for tires, and to investigate a TPMS issue that my Jeep was having. I talked to Clayton who was informative, smart, friendly and professional. I rarely have trust in getting work done on my vehicle, but these guys are absolute professionals, and I had no concerns after talking to them. I did shop around, and their price was competitive. There was a long wait for an appointment (during winterization season), but once I showed up for the appointment, they completed the work very quickly. I have a warranty, but for anything not covered by the warranty these are my new go-to mechanics.

Th
Review №2

I went to get my car winterized (oil pan heater and trickle charger) and it took roughly an hour. While being serviced, I was called with updates on important information along the way. Customer service was for polite and informative all the while being quick and attentive. I left the shop and forgot about some questions I was supposed to ask. I went back and one of the mechanics promptly came out to look at my engine with me and to answer any questions needed!10/10 quick, friendly service with great pricing to boot! These guys know what theyre doing.Would recommend to anyone who doesnt know much about cars as they were very patient with me and my many questions.

Ma
Review №3

Troy and the team did an outstanding job on both of our vehicles. I was kept informed throughout the process and the work was completed on time. Our tires were wrapped in plastic and loaded up for his in the back. Everything was done efficiently and Troy followed up to ask about my experience. In a day and age where things can seem impersonal, this business is doing it the right way. They also do great things for our community.

Su
Review №4

I walked onto University Chevron at quitting time with a tire problem. Kudos to JR and Anthony for diagnosing my problem as sharp rock and repairing it. I had just washed the Dalton Highway dirt off my vehicle down the street when the leak appeared. This wonderful business saved the day and put me back on the road exploring Alaska on my vacation from Texas.

Be
Review №5

The service that I recived was profesional and issues were explained in ways that I could understand. Their ride service was very helpful and ment that I could leave my car their over night with out an issue. They have worked with me to arange parts replacement and repair that fits my schedule and theirs. I worked with Robert when interacting with University Chevron.

Ms
Review №6

Amazing customer service very thorough answering all questions that I had. My car is working awesomely as always thank you University Chevron you guys are amazing and very knowledgeable and thorough

Vi
Review №7

Super friendly and they were able to fix my tire same day!

An
Review №8

Save your money. Take your vehicle somewhere else. I took my Jeep here to get new brakes (complete) and a new rear control arm. They did they brakes fine. But my car started to shake a week later so I took it back and they said they forgot to torque down the new control arm. But still charged me the 60 bucks to “diagnose” the problem. Even though I explained that there wouldn’t have been a problem in the first place had they don’t the job right the first time. They also made the alignment wayyyy worse and wanted to charge me again for a new alignment. I passed on that and took it somewhere else. Also just got a oil change and they didn’t actually replace my reverse light even though they charged me for replacing it. I tried to talk to a manger to come to a common ground and they wouldn’t budge at all. Nothing but a bad experience all around.

Ga
Review №9

Excellent service on time, very professional and Robert a d Clayton. Will take care of whatever you need .

Co
Review №10

They are the best!! They immediately diagnosed and corrected an issue that was overlooked numerous times by other shops. Straightforward, affordable and always very professional. From oil changes to more serious work- they have consistently provided excellent service!

Am
Review №11

It’s nice to have a shop I trust. They do good work every time and are friendly and professional.

St
Review №12

Great experience. Fast friendly service.

Jo
Review №13

I can’t put in words how nice it is to have a shop I can trust. That will do professional work at a price that absolutely warranted everything performed. I appreciate all that y’all did for my family. I highly recommend this shop and can’t imagine taking my vehicle anywhere else at this point.

al
Review №14

I want to start by saying that my car was not repaired.Trent is an amazing customer service expert. I was seeking help on an aging Mazda sedan with a bum cv axle. I am a fairly confident shade tree mechanic, but when the axle wouldnt come out after all the help that was available online, I started making calls.Trent was the first person to quote me a reasonable diagnostic fee since I had already begun the repair procedure, most mechanics ended the conversation there, Trent was able to get me the help I needed and the flexibility of his team at University Chevron was a huge relief.The call came a day later than expected but the explanation I got from Trents team made it more than clear what was going on. These folks tried everything, even some fairly creative ideas that I hadnt considered. This axle was stubborn, and indicated a more serious internal transmission failure.Rather than continue the repair, which would have exceeded the value of a Mazda with close to 200k miles on it, Trent had me come in so we could go over everything in detail.I have the utmost faith that the team at University Chevron exhausted every possible solution before making the call, and it ultimately saved me hundreds on trying other garages just to get the same conclusion.Not every 5 star story is a successful oil change, sometimes true expertise is needed, that can only come with years in the business, to inform the customer that this is, unfortunately the end of the line. Hard words to hear in the first week of October, with the Alaskan frost looming on the horizon, but Trent offered me some options and a way forward to get through the winter, and was able to adjust the final out-of-pocket expense (to reflect the still-broken car) that made it easier to get back out shopping.Thanks Trent, your name and team came highly regarded around town, and now I see why. I will definitely be bringing any other issues that exceed my ability.

Gi
Review №15

Just had alot of work done on our truck and the service experience from beginning to the end were great. Thanks guys!

Ca
Review №16

These guys are great! Extremely timely and helpful. They changed my tires quickly and texted when they were done, I’ll be going to them for now on when I need quick work. They also recommend other places that can provide quality work for things they aren’t able to do, or would be better performed by another business. Fast, professional, and convenient 💯

El
Review №17

It was a competitive price for the work done. Helpful folks.

Ma
Review №18

Very friendly especially on the Front Desk, we had a Screw in the tire. They fixed it within 15 minutes.

Em
Review №19

This shop is great. They are professional and offer quality service.

C
Review №20

Took it in for an oil change and it get it winterized. I was immediately emailed and given a quote and instructions on what was needed to winterize my vehicle. I took it in for the appointment and they finished all the services and winterization by the end of the business day.Very pleased with the work they did and the customer service. I will be taking my vehicle to be worked on their from now on.

Wi
Review №21

I feel lucky to have had the excellent service for someone who didn’t have an appointment on a holiday weekend. Leaving a car that had to be towed in because the motor would not run.Weird to get a reminder message for appointment today for work completed a week ago. Isolated a bug in their system. Anyway, I was very pleased with their willingness to do work on a vehicle without an appointment!!!😊

Ki
Review №22

If I could have Shakespeare write a sonnet for Mikes University Chevron I would- I cant say enough for these guys and the company. Theyre professional, diligent, honest, hard working, and theyre very good at fixing stuff. Theyre kind, friendly, earnest, all around lovely guys. I think the business really cares about their employees, which I admire, and theyve always done their best to fit me in whenever I have an emergency breakdown, which seems to me to be all the time. I could write in detail about all the times theyve gone above and beyond the call of duty, but then wed be looking at a number of pages that would rival War and Peace.Recently though, they really were total knights in shining armor, and managed to turn an utterly horrendous bit of automotive bad luck into a happy ending, and I will FOREVER, be utterly grateful to them for that. And I do mean HORRENDOUS. That should have a bunch of red lines under it. I cant recommend these guys enough, five stars isnt enough, they deserve at least 50- and in the instance of the horrendous automotive bad luck, lots and lots and lots of cake.Crystal StirlingVery happy customer always-

La
Review №23

Wow! These guys!! Robert and Trent did it again! They helped me, and fast! They fixed my tire so quickly and with excellent service! Throw in big smiles and you got it! They made my day with friendly, timely service that will keep me coming back for more 👍👍👍

Ar
Review №24

Four months to do a repair and then, they farmed it out because they were not qualified to do it. Lack of communication and had no compassion about how they impacted my vehicle situation. Believe me this is not the old Mikes Chevron! Even he would find it embarrassing.

Da
Review №25

Knowledgeable staff, attempted to meet my turn around time for repairs. Will go back here if necessary

Zo
Review №26

I’ve been using Mikes chevron for years, And the are amazing at what they do ! They go above and beyond to make Your experience great !! Highly recommend them..oh and they are a local business to Which is even better!!

De
Review №27

Everything got done in a timely manner. Courteous staff. Great location.

Br
Review №28

University Chevron is very great with their services they provide for vehicles. Every time I need something done with my vehicle, they are my go to place. I would recommend this to anyone who needs their vehicle to be serviced. Thank you University Chevron

Es
Review №29

My daughter needed a tire repaired. The guys were great.I will definitely take any car issues there in the future. 😁👍 - Ester Eddie

Mi
Review №30

To all women of fairbanks, i would avoid university chevron for your auto care needs, the big strong manly mechanics there know more than you about your vehicle and its needs. They will proceed to ignore your requests, instead doing what they want and avoiding work they dont. Like replacing a serpentine belt. Then they will proceed to lie to you about having done the work. Im sorry i cant give negative stars for these reviews.

Ka
Review №31

I highly recommend this business for all your automotive needs. I always depended on them when I lived here 10 years, nice to know I can still depend on them again. The crew is friendly, efficient and I know my vehicle will be taken care of in a timely manner. I had my truck weatherized and it was done in one day. Its greatly appreciated. Thanks guys! Keep up the great work.

Pe
Review №32

I cant recommend these guys enough. I have never had a problem with the work they do.A few days ago, I left my vehicle there for some minor work, when the unthinkable happened: a delivery driver backed into my vehicle and damaged a tail light and its corresponding panel.The people at University Chevron went way above and beyond in assisting me, by taking pictures, recording information, and then calling me with all of the information they had gathered. Although the damage was minor, they treated it like an emergency.Im still working with the delivery companys insurance provider and will get the damage repaired soon. I cant thank University Chevron enough for what they do.

Sc
Review №33

The people at University Chevron are always knowledgeable and helpful. We never feel like we are getting sold something that we do not need. They communicate promptly about any issues and let us know right away when our vehicle is ready for pick-up. I recommend this garage.

Ge
Review №34

Very professional. Courtesy. And they found the problem when mo one else could. Highly recommend

Ci
Review №35

I have been going to University Chevron for about 30 years, and they never disappoint. They are knowledgeable, friendly and take pride in their work.

Ro
Review №36

Great service

Le
Review №37

Was impressed with first service from them. Worked speedily and price wasnt bad. When they inspected vehicle, they determined brakes were mostly used up and I should replace pads and rotors. 4 months later I got a second opinion. Turns out pads and rotors are in great shape and no where near ready for replacement. I dont appreciate being lied to.

Ge
Review №38

Recently switched vehicles and thus had to find a new shop. Several long time Alaska friend recommended University Chevron. Ive been very pleased with the level of service, friendly staff, and that oh so important clean service station bathroom! Excellent at communicating before, during, and after the work has been done. Very satisfied and comfortable with the move to a new shop. Geoff

Nu
Review №39

I am beyond impressed with the service I receive here! They are honest and they take the time to give good advice and explanations! I would recommend them without hesitation!

St
Review №40

Fantastic experience! Billy and crew were able to align my rig, offer the best recommendations with what Im working with. Great people to work with! Totally continue to do business with these folks! A++

Ka
Review №41

I took my vehicle in there a few weeks ago. They were super quick and affordable! They didn’t try to up-charge me for any unnecessary repairs (like EVERY OTHER SHOP IN TOWN) I picked up my vehicle the same day I dropped it off and they even had a shuttle option for transportation! University Chevron has a sign above their cash register that says “integrity” and they definitely run their business with it! I wouldn’t take my car any where else!

Ja
Review №42

This is my preferred location for mechanical work on my vehicles. They are honest and thorough. I recommend them to anyone who needs auto work done.

ke
Review №43

We were staying at the campground about a mile away when we discovered we were missing a bolt (and related parts) that held the leaf spring in place on our 5th wheel trailers. Since it was close, we decided to go to University Chevron. These guys took such great care of us!! They called all over trying to find parts. After a few referrals, we were able to find bolts and had 2 washers custom made. Once we had the necessary parts, their mechanic got it all put together for us promptly. Others in our situation may have been stranded several days. University Chevron made the extra effort needed to get our trailer fixed and us on our way the same day. They were courteous, professional, honest, and fair every step of the way!

Ne
Review №44

Great customer service 👍, friendly staff, and even a cute dog to greet you at the door! Service was quick and the work was excellent! Will definitely be using University Chevron as my go to place for work on my car! Thanks guys!

Ro
Review №45

Called ahead of time for tires. They were able to get the All Season tires for my truck within hours. Stopped in the same day for super fast, friendly and convenient installation. Good, honest service.

Mi
Review №46

Trent got us right in with a flat tire. He explained thoroughly everything the found with tire and fixed her up. All while we waited. Great service.

Da
Review №47

Even though I was not able to get my vehicle into their shop, Brandon helped a ton. Willing to work on his lunch break to get my family behicle out of a bind. His customer service is great!

Ch
Review №48

This shop is one of the best in town! I have been a customer here for years, and they deliver great service, reasonable rates, and a wonderful atmosphere. They go above and beyond what you would expect of a auto shop, and I can’t imagine going anywhere else. They have been in business for 40 years, and still going strong. I’ve taken all my vehicles here for years. Highly recommend them!

Ch
Review №49

Great shop, I came in and told them I knew what I needed done to my FJ Cruiser, they inspected my FJ and confirmed what my suspicions were, they fixed another issue I hadn’t noticed too. They didn’t charge me a “safety inspection”, “diagnostics fee” or anything other than the work that needed to be done unlike a lot of other shops.I’ll be taking my vehicles here from now on!

Al
Review №50

Was visiting from out of town and these guys are so nice and helpful! I was a little worried when my low tire pressure light came on in my rental car and they came right out in the single digit cold to check everything. I appreciated the quick and friendly service!

ja
Review №51

I started taking my Pontiac Vibe here not too long ago after it broke down (bad alternator), and they have been amazing! My last mechanic was pulling my chain and not resolving issues which have caused my vehicle to go downhill fast. Wish I would have know about Mikes place sooner, nevertheless Ill be taking my new vehicle here. :) Robert and the mechanics are top notch!

Mi
Review №52

Nice people. Have not use repair services, so cant give info on that. Gas is good quality and medium priced. Kind a hard to get into and out of. Tight driveway, but doable.

Je
Review №53

University Chevron is awesome. This is a business led by good people with honesty, integrity, and concern for excellent customer service. They have very competent people in their shop, and just a great vibe overall. Its incredibly convenient for me because I drive by it every day on the way to and from my office, but I sometimes go out of my way to get gas there on the weekends, just because I want to give them my business.And thanks to owner Troy and his staff for following up after auto service appointments to check on how things went. Nice touch. You guys rock.Jeff

Do
Review №54

They have great customer service and always do a great job on my car. I like the fact they text you after the job has been done to make sure you are satisfied. Great crew!! So happy with the service I receive at University Chevron!

Br
Review №55

As someone who just relocated into fairbanks I got my car winterized here and the service was exceptional. Even when there was unforeseen complications with the process the people here were both accommodating and professional. I would recommend this place to anyone who needs any work done to their car.

Ju
Review №56

Service is excellent. Many thanks to Trent, for diagnosing and repairing my VW bug. The bill came slightly below quote, very pleasant surprise. University (Mikes) Chevron is the best!

Gr
Review №57

As always, these guys are on the ball. I’ve never once wondered what was going on with my truck when they have it. They go out of their way to keep me informed and as part of that, they never make guesses when you ask a question. If they don’t know off hand, they’ll do the research or take a look before they give you an estimate. Customer Service here is what it should be and was in past decades and the quality of work is exceptional. If you want your vehicle done right with no surprises at the end, this is your new auto repair shop. I also highly recommend their whole vehicle diagnostics service. It’s very VERY comprehensive leaving you knowing exactly what’s going on with your auto and if it’ll need some attention down the road. That’s always good to know.

Ta
Review №58

First the guys at the counter are friendly and very knowledgeable. The service techs are efficient and professional. The tire and lube techs are quick and courteous. The mechanics are certified in everything and work hard when it comes to your car. I dont take my baby anywhere else. When it comes to my truck it University Chevron

Le
Review №59

One only a few places in town where they still pump your gas good customer service

Bl
Review №60

Really fast service, apparently so fast they forget to fully torque the lug nuts. Brought my vehicle in for a tire repair couple weeks ago, the nail was thru the sidewall so they put my full size spare on. Well today my girlfriend gets back to house an tells me the vehicle is knocking. The tire was about to fall off, and all the studs are damaged. Never again will I take one of my vehicles to a place that endangers my loved ones.

Am
Review №61

These guys are amazing. The heater went out in my car yesterday afternoon. They found the part and started the repair the same day. They got me back on the road in just a few hours! I will never trust another shop for repairs or quality work and service!

Dy
Review №62

Ive been to University Chevron multiple times, and on each occasion Ive been impressed with their speed and professionalism. I havent yet had a repair or any other service thats taken more than a day in their shop!

Pu
Review №63

The customer service at University Chevron is excellent. Theyre an honest shop. Ive actually been going to this garage even before I was old enough to drive. My mother was their customer starting back in the 70s. The fact that Im STILL going to them speaks for itself. Great place, great people!

Pa
Review №64

We go to University Chevron regularly for our Jeep and Toyota and have always left satisfied. None of their work has ever failed. Theyre generous with advice, and will make an effort to suggest alternatives to service to help save me on repair costs. Very friendly service - we definitely trust this business to take care of our vehicles.

Ab
Review №65

Called these guys needing a VERY last minute repair in a time crunch. I called several shops around town, and was basically told what I needed (and how quickly I needed it) was impossible. The guys at University Chevron went above and beyond to make the repair happen. They even located a part that they didnt have on hand and got the repair done that day.I would recommend them a hundred times over.

Ed
Review №66

THANK YOU, University Chevron, for VERY QUICKLY repairing my vehicle and returning it to me the next day even though I did not have an appointment !!!!! You repaired a part that had a warranty on it and treated me so very kindly !!! THANK YOU for your WONDERFUL customer service !!!!! Its so COOL to give my business to a Fairbanks establishment that has been around for so many years !!!

Ma
Review №67

Expect it to be way more than they quote you. Ask for their hidden fees before they even look at it.

Jo
Review №68

Great job as always.

Gr
Review №69

Outstanding service at a great price from start to finish. They were able to get me in right away and out within just a couple hours!

Au
Review №70

Whether you need a big job done or a simple tire fix, University Chevron is the place to go. Everyone there is super friendly and knowledgeable about vehicle repair. Very satisfied:)

Pr
Review №71

Staff are both friendly and helpful and are the total opposite of shady!!!!My audi is a trouble maker, so I’ve been to quite a few car places around town...many of which I was disappointed by. But I felt well taken care of by the staff here and was extremely pleased by their helpfulness and with the quality work they did on my car. Oh yeah, and great timeliness of service!10/10 would go here again!

Sh
Review №72

I like their services but the people are cut on the phone

Sh
Review №73

Everyone at the facility was very positive and helping. I will make them my #1 place to go for my 4-wheel babies. Brad and Troy are like long lost friends, and every trip in you get the feeling that they really care about what is going on with your vehicle, and the facility.The techs are awesome, I dont think I have ever been to a place where the techs have been there after 6-months of service to my vehicle. The norm is going back to have your vehicle fixed and seeing a different tech every time. Not here!! They take care of their employees and really show them the respect that they should. The techs are awesome!!!Brad and Troy offer excellent customer service and try to accommodate you and you finances, so each party can walk away from the transaction feeling good about it.I am hooked!! I will only take my vehicles to University Chevron.

To
Review №74

Friendly service, the mechanic Brandon did excellent work and in a timely manner. 🙂

Ji
Review №75

Great service! I appreciate the help I got for my car.

Si
Review №76

Seldom do u receive service which exceeds ones expectations and in my experience almost never from American Auto Service Garages.University Chevron attended our needs very promptly was courteous, attentive, thorough and priced very reasonably for the work undertaken and advice given .Unqualified recommendation from us !

Ju
Review №77

We have been going to Mikes University Chevron for as long as I can remember and have always been pleased with their professionalism. We have great faith in their recommendations for service.The staff is always polite and attentive, wouldnt go anyplace else.I had the need for a new alternator and they had me in and out in an afternoon! They are the best.

Ch
Review №78

The people at Mikes are courteous and their service is prompt. Each time​ Ive taken my Jeep in for repairs they have completed the work before 5pm and called me as soon as my vehicle was finished. I really appreciate getting it back before the end of the day.Prices are fair compared to prices Ive paid for dealer repairs.The customer service at Mikes is really the best Ive experienced in town so far.

El
Review №79

Great. They treated me like a person, not like a stupid female that didnt know anything about cars. They were upfront about everything so there were no surprises. The email updates were nice; it allowed me to plan my day accordingly based on the progress. I did have one problem from when I bought my car (not their fault, the just happened to figure it out) and they gave several suggestions on how to fix it (including the cheapest and least damaging) even though it wasnt with their shop.

Na
Review №80

I had been losing air in my front tires for quite some time and a buddy recommend Mikes chevron for their fast tire service. They got me right in, and right out within a half hour. They ended up replacing both valve stims and my tires have held air ever since. Wonderful customer service, very fast and professional! Hard to find good service like this in Fairbanks! Two thumbs way up!

Ta
Review №81

I have always had great service from this shop. They know me when I walk in and actually remember services that they have done in the past. I have called on a couple of other shops and University Chevron seems to have comparable prices. I also love that when I drop off my car, they drive me to work! Everyone is always super friendly and helpful. I highly recommend them.-Tara

St
Review №82

These guys are great. After calling every place in town looking for a set of snow tires these guys came through. They told me to be at their location at a certain time and even though I was thirty minutes late they still installed the set of snow tires and even put my other set of all season tires in bags so that they wouldnt get my car dirty. Overall great customer service. I would definitely recommend them to anyone who is looking for guys who do honest work.

Ja
Review №83

I really appreciate the professionalism, courtesy, and knowledge of the University Chevron staff. Ive taken several vehicles to them for repair, and the work is always completed quickly and at incredibly reasonable rates. I wouldnt hesitate to recommend them to anyone needing vehicle repairs.

Th
Review №84

University Chevron has a commendable team of mechanics working there. Special thanks to Billy, service advisor, and the team, for solving the pulling to the right problem. This problem goes back to May 2008, when my dealership was trying to fix the problem. They never did. So I pretty much decided to live with the problem all those years, until now!

Jo
Review №85

The vehicle had an electrical fault and was completely dead. Im so pleased I took it to University Chevron for repair: it was as good as new in a day - much faster than I had any right to expect - and the price was very reasonable. The mechanics kept me updated in every part of the process. University Chevron will be my first choice for service or repair next time the car needs some work!

Ti
Review №86

Stopped in today to see if I could get a tire repaired while I waited. They were able to get the car in right away, so we left the car, went for a short walk, stopped and had a pita and returned in half an hour to find the car done and waiting. Excellent, courteous service.

Le
Review №87

I adore these guys. Not only do they take care of my vehicle, they treat me as if I am their auntie. They adhere to a standard of old-fashioned service and courtesy . Twice now I’ve come by with problems that seemed a logistical nightmare to me. Twice they identified small issues that were quickly resolved. I’m very pleased with them. It’s nice to be part of their neighborhood.Most recently the “snow hat” that accumulates on the roof of my car abruptly slid forward onto my windshield while the wipers were active. This little drama left the driver’s side wiper still attached but inoperative. This happened during a heavy snowfall and made driving very hazardous. I called my car’s dealership thinking that they would most likely have any necessary spare part. After two long holds and three people, I spoke to a distracted man who told me that they would have to order any parts, but if I got over there they might be able to take a look. He said their mechanics go home at 4:30 and were very busy. I mentioned that it didn’t seem safe to drive under the circumstances, and I wasn’t sure I wanted to if they had no parts and could not commit to having a look. So- I decided to take it to University Chevron, where I had no expectation of parts of hand, but where they have treated me well in the past. Jackpot! A charming young man was immediately called out of the back and sent outside with me. He excavated the wiper arm out of the packed snow and popped some mechanical part out. He told me not to worry and took his prize back inside. I’m not clear on what he did, but he re-emerged, fiddled with it, and voila! The wiper was solid and functional again! I’m so impressed! I thought it was going to be a huge expensive problem, but no!In the past I’ve had occasion to sit quietly in their customer waiting area. While there, I can clearly observe how they speak to and about other customers. It’s very reassuring. It’s clear that this business has a positive employee culture and is trying to actively cultivate customer loyalty and good will. They sure have earned our respect and loyalty.

La
Review №88

Thank you Trent for helping me out in a tough situation! I was heading into town and my vehicle started acting like it was getting no fuel and then died, and of course right in the middle of construction. Got her started and was able to get to my favorite Chevron, thank God theyre not far from where I was. Its Friday before the holiday and they are booked and closed until Tuesday. Trent said he would try hard to get my vehicle in. Wonderful, I will pray and hope he can find a way. Now how do I get home.... and I happen to have my dog with me and she isnt a small dog, Akita mix 🐾. Well here comes Trent to the rescue and offered to take me and my girl home. Best of all, they got my vehicle in and repaired! 🙂 Thank you Chevron, Trent and your staff for saving our weekend!Laurie & Khleo 🐾

Ar
Review №89

They have awesome customer service and strive to work with their clients to get them what they need in a timely manner. They work to have your bill be the lowest they possibly can which is greatly appreciated as a customer. You should definitely keep them in mind when looking for a spot to get your car serviced.

Ke
Review №90

Great experience with this shop. They always go the extra mile for the customers.

Aa
Review №91

We’ve been using University Chevron ever since we moved to Alaska. The work is priced fairly and reasonably, and the service is uncannily good. Trent and Billy are the front counter guys I interact with the most and they’re always very courteous, polite, and straighforward. We’ll continue to use their services and recommend them to our friends!

In
Review №92

They’ve been faster and better at calling lately. Very friendly staff, which I always appreciate.

Ri
Review №93

Fast friendly service. Will be back for more services. Thanks again for the fast turn around.

Ju
Review №94

I brought in a used car for a pre-buy inspection. It was thorough and ended up saving me a little bit on the price of the vehicle. I followed-up on their to-do list and look forward to driving this car safely for a long while. I particularly appreciated Trents responsiveness to emails, his willingness to answer my questions, and even to shuttle me to pick up my car when it was done. Thank you.

Sq
Review №95

If you need your vehicle serviced, you are advised to avoid the buffoons at Mikes University Chevron. Here is why.I have been in town for several decades and rarely used Mikes University Chevron because there were ALWAYS issues. The time before last they missed crimping a wheel weight which I found on the ground next to the tire later minutes after leaving the station for a seasonal tire changeover.This time I also did a tire changeover to studded tires. I left the vehicle with Mikes University Chevron the night before and picked it up the following evening, only to find the INSIDE of the vehicle solidly frosted up - a real stupid cheechako mistake. Twenty minutes of defrosting later I drove away and ran it for ninety minutes to defrost it. Next after being parked outside overnight it wouldnt start and when I went to jump the battery the hood was frozen in place. After cycling the shifter a couple of time the transmission interlock disengaged and it started.All of these problems are a result of Mikes University Chevron not taking the time to get the humid air out of the vehicle before they parked it - how hard is it to open all the doors for a minute or two once you are outside so it doesnt frost up? We live in an arctic climate and I expect professional service that doesnt do stupid things like going from a wet 50F service bay to -10F parking lot without leaving the car doors open for a minute or two.If Mikes University Chevron cant get the easy stuff done right, image how they can mess up anything that requires actual thought. Consider yourself warned - I certainly wont ever use the buffoons at Mikes University Chevron again!

Jo
Review №96

I took my vehicle in twice recently. Had issues and received conflicting information on both occasions, once with differential fluid the second time with radiator fluid. Also failed to rotate tires. Will be taking my business elsewhere from now on.

my
Review №97

They lied to me on at least one occasion. Took my car to them for a safety inspection and they said I needed to replace the rear brake pads and rotors. Decided to do it myself and all the pads still had a fair bit of life on them (maybe 60% wear with 40% remaining). On top of that, they claimed I need new ball joints. I saw no evidence of bad ball joints and after getting another inspection at a different mechanic, they confirmed the ball joints are fine (though the second mechanic also indicates that the sway bar bushings are badly worn and that was not found by university chevron). This is not really damning, and their work and service is good to the best of my knowledge. But never, ever trust your mechanic. The money spent on a second opinion was well worth it. Spend the money to get a second opinion on expensive repairs if you arent sure you need them. I give two stars because they do have redeeming qualities, but I will not go to a mechanic that I suspect is cheating me.

Br
Review №98

University chevron is a great place to have your vehicle maintained and repaired. The staff is very knowledgeable and experienced and they perform the services needed to keep your vehicle running smoothly and dependably so you have piece of mind and do not have to worry about breaking down. I would recommend University Chevron to anyone who needs any repairs or maintenance performed on their vehicle.

Mi
Review №99

Had a great experience at University Chevron! We didnt think the heaters were working on our engine block, so I had it brought in to replace them. They took the time and effort to check and see that they were working properly, when they could have just replaced them even though they werent broken. Honest work, friendly people

Li
Review №100

Love me some Chevron! The techs are great.

Information
14 Photos
100 Comments
4.6 Rating
  • Address:3245 College Rd, Fairbanks, AK 99709, United States
  • Site:http://universitychevron.com/
  • Phone:+1 907-479-4616
Categories
  • Auto repair shop
  • Auto air conditioning service
  • Auto electrical service
  • Auto tune up service
  • Brake shop
  • Car repair and maintenance
  • Mechanic
  • Oil change service
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:Closed
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:7:30AM–6PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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