user
European Wax Center
9554 Main St, Fairfax, VA 22031, United States
Appearance
European Wax Center
Comments
Dy
Review №1

I recommend you choose Gigi because she was absolutely amazing. She made me feel so comfortable and it was my first time getting a Brazilian. She’s great to have conversations with because she really took my mind off the whole process. She did an amazing job and got everything EVERYTHING.

Au
Review №2

Everytime I have gone to the Main Street location the service has been excellent! From the time I get checked in to when I walk out everyone is so nice and helpful. They do such a great job waxing! I have been to other locations and they are my favorite. Highly recommend them especially if you are new! I have been coming for years and love it!

Mi
Review №3

My first time doing a Brazilian wax and KELLY was amazing! She made me feel so comfortable and walked me through the whole process. I will be back in 4 weeks to see her again!!!! Thank you Kelly!!

Jo
Review №4

I dont ever write reviews but this deserves more then just a review.!! I got a Brazilian and underarms waxed for the first time ever and KELLY did an awesome job! She made me feel so welcomed and helped me get over my anxiety of waxing for the first time. Hands down 10/10. Highly recommend Kelly! Shes the sweetest! I am soooo coming back!

Ya
Review №5

I went to see Angelina at this location and she was great! The wait wasn’t long either. She was very friendly, professional and knows her stuff!!! Highly recommend her at this location

Ba
Review №6

Angela did an amazing job, super professional very experienced. I had lip and leg waxing was delighted with the outcome. Will return for additional services. BTW if you are still waxing with the soft wax you really need to try the hard wax like they use here there is a HUGE difference in a great way.

De
Review №7

I came in so my first time today. I called and was able to get an appointment the same day. Coming in it was a very welcoming atmosphere which instantly calmed my nerves (I haven’t had a wax in a while). The receptionist and the store manager got me situated quickly and continued to help me feel comfortable. I had my wax with Jasmine who was really nice, quick, and efficient. I was in and out in less than 30 minutes which was great but also didn’t feel rushed. I felt well taken care of by all the staff. I will definitely be back for future appointments. I’m very impressed with the way everything was conducted from beginning to end. Good management and the best wax experience I’ve ever had. Really happy I decided to try them out

Ca
Review №8

Awesome work.. Awesome staff

an
Review №9

KELLY is da bomb.comShe is the sweetest technician ever. She does the job and gets it right every time. If you have never done this before, I recommend you start with her.

NA
Review №10

Jwala Rijal is AMAZING! I’ve been waxing for more than 20 years now and she is hands down the best wax specialist ever! She is so precise and gentle, I’m never in pain when getting a Brazilian wax from her!

Ju
Review №11

Ive been going to this location for a few years now and its always a great experience.Theres a new manager, Isabel, and shes excellent! She was very informative with the package deals and services that I did not really know about before since my last visit. She was very friendly and personable, which I highly value as a customer. I also really liked the products she recommended.My wax specialist Kelly is also amazing! She gets the waxing done quick and efficiently.Overall, I always look forward to my wax services here. Even if I am moving out of the area, I will still make the drive to go to this location for their great management and amazing customer service!

Sa
Review №12

I had the absolute best experience at this place! From my very first visit to now they have been nothing but sweet to me and have helped me feel comfortable from the moment I step in to the moment I leave. Isabel the manager is so sweet and helpful and you can tell she cares about all the clients. And Kelly (my waxer) is AMAZING, she’s quick, efficient, and gentle. Overall I would give this place 10 stars if I could because they all truly deserve it.

Ja
Review №13

Angelina is an absolute artist. She knew exactly how to handle my thick and unruly brows! Highly recommend

sa
Review №14

I got my wax done by shay. She was very nice and gentle. She left me looking flawless. I really enjoyed her company. The place has great management. Isabel helped me understand the importance of the products. And the front desk girl Amy was sweet and professional. she was very welcoming. She helped me with the packages and explained how they save you money in the long run. I will definitely be back again!!

Si
Review №15

A friend from college recommended me to this specific location and I’ve been going ever since. Kelly N is my wax specialist and I absolutely adore her. She keeps it professional, does a great job, and makes it as comfortable as a Brazilian can get. Very friendly and keeps your mind off the pain with good conversation. Every person I’ve ever interacted with at the front desk or over the phone has always been professional and friendly. Specifically Isabel. She lets you know about the deals going on, an honest review on the products she’s tested, and fixes any errors or situations that may happen. They’re good about giving samples if you ever want to try any of their products. Customer service here is just outstanding. If they were to ever make a mistake (which is very rare) they’re first to catch it, apologize, and will make it right for you.

Ye
Review №16

Jasmine is the best! I have been going to her for about a year for my Brazilian and she does such a great job. She is always on time and very kind, I wouldn’t trust anyone else with my waxing needs. Thank you, Jasmine! :)

Ly
Review №17

I got my first Brazilian wax with Kelly and it was an amazing experience! She was super friendly and definitely made everything as painless and quick as possible. I will definitely be coming back to see her

Ka
Review №18

I have been going to European Wax Center for 5 years and I have always experienced excellent service. I highly recommend trying out EWCs services and products. I am currently a client of Kelly and she is excellent. On occasion my appointments have started late but nothing drastic. The reception staff is kind and informative. Check them out!

Je
Review №19

Very clean and professional location very satisfied with the services they offer.

Li
Review №20

I have been using EWC for over 5 years now in different cities but for the last 4 yrs I have been in the Fairfax VA area and only get my services done by Jasmine there. She is super professional, extremely clean with the Brazilian process and just makes the appointment as pleasurable as possible! As long as Im in VA, I will continue and follow wherever Jasmine goes! Very satisfied customer!

Ka
Review №21

Super clean and friendly staff. I use to go to college park, Annapolis and Columbia locations and I think this EWC has had the friendliest staff. Love Shay! I book my wax appointments with her every time.

Re
Review №22

I always have a good experience at this location. Kelly is amazing at what she does. If there is a problem they’re very quick to correct. Everyone is very nice and professional.

Em
Review №23

I always see Yuuki and Kelly and they are the best. I had jasmine the last time I was here and she was fabulous as well. They follow COVID protocols all the time. They were always clean and neat before covid hit in the first place. Will always be coming back!

Ky
Review №24

Jasmine is an amazing waxer, very gentle and thorough. Team members up front were very helpful as well!! I’ll never go anywhere else. Thank you Jasmine!

Ta
Review №25

One of the best experiences I have had. Extremely friendly staff. Very professional. Kelli Richardson and Kelly Nguyen made me feel very comfortable. They both delivered excellent customer service. Ask for Kelly to do your wax. I highly recommend her. She was thorough and time efficient.

Ma
Review №26

Kelly N. is an excellent wax specialist. She is always professional and very courteous.

Da
Review №27

I have been going to this location for the past 3 years and I have only had good experiences. I am always welcomed by kind and helpful receptionists whom are courteous, both on the phone and in-person. As for the waxing experience itself, I had been going with Jess before she moved on. She was an exceptional professional that made my Brazilian wax fast, easy, and bearable. I have now been going with Alexa for my Brazilian, and I can say the same things about her! I would definitely recommend her to anyone. Overall, this EWC is clean and professional; I wouldnt go anywhere else.

Tr
Review №28

Always a great experience when I visit the Fairfax team. From the warm greeting when I walk-in to the exceptional service from Jess, who I recommend to other family and friends who are willing to travel here. Always professional and puts me at ease. Answers all my questions and provides tips on care and maintenance. Best decision ever was the package purchase which was payable in installments. Scheduling is super easy as well, online, phone and in-person, easy peasy.

Ra
Review №29

I’ve been going to EWC for over 4 years, and the Fairfax location has been the one I frequent the most. The ladies are always so nice and welcoming. I’ve been seeing Rachel for about a year, and she’s amazing. We always have good conversation and she always does a great job!

Vi
Review №30

Shay was Fabulous. I was so nervous bc i was in major need of a services. She was so friendly made me feel comfortable. I have already reffered 3 friends to shay in one day alone.

Kr
Review №31

Rachel is GREAT! I’d recommend her to anyone for any service. It’s so nice to see a friendly face as a repeat customer. Purchasing a package works out for cost in the long run if you plan on making regularly scheduled visits. I’ve never had to wait and it’s a quick trip. So if youre looking for little to no redness and basically painless, I’d recommend EWC.

Je
Review №32

Alexa is the best wax specialist at this location! She very nice and is always thorough during the process! You wont be disappointed! She is phenomenal!

ch
Review №33

Celina was great over the phone. Gave me such great tips and suggestions! Definitely needs a raise for that stellar customer service!!

Ch
Review №34

Jasmine has been my wax specialist for quite some time now. Shes great - shes super nice and makes sure the service shes providing is exactly what you want. I really like EWC and the technicians they have.

Al
Review №35

This place is great. The people are relaxed and talkative. You go in, get your business taken care of, and leave. Its all very smooth (haha)

Mo
Review №36

This was my first time at European Wax Center and I had a great experience. My esthetician was very knowledgeable and friendly. Lets just say I made her earn my money that day lol. I will definitely go back to this location again.

sw
Review №37

Came here on a Wednesday for 2 services had to wait over 20 mins outside in the heat because they were delayed. Wasn’t able to get my second service done so rescheduled for Sunday. Showed up to the door at my appointment at 3:07 waited to check in was told I’m late can’t service me. Policy is 9 mins showed the lady my digital watch which is gps time synced that I’m here at 3:07 but nope there computers are set to 3 minutes ahead of time. Manager was rude and unprofessional will not be returning to this location.

An
Review №38

This is my favorite location and the only one I will go to. Kelli the manager and all the ladies at the front desk are always very courteous, friendly and knowledgeable. I have been seeing Kelly for my waxing for a few years and she is the best. I will not go to anyone else. She is fast, chats with you the entire time and does a full through job. I have tried another EWC and didn’t have the same experience as I do at this location. Thank you for always proving a great experience EWC in Fair City Mall!!!

Ji
Review №39

I love this place. Maybe I should say instead I love waxing!Ive been going here for about a year and it was the best decision. Makes summer life so easy.As to this location, its never super busy. Ive always had an appointment (recommended, especially if you have a fave waxer) and Ive never waited long (Im usually early!).I see Autumn and shes so thorough and super nice.I also recommend buying a package. Its worth it and they never expire.

Sa
Review №40

Today was my first time at the Fairfax location and I was a little wary about trying a different wax specialist. However, Dani was very quick and thorough. She constantly checked to see how I was doing and made me feel very comfortable. I am definitely going to come back to her for future services.

Ke
Review №41

Today was my first time at the Fairfax location and I was a little wary about trying a different wax specialist. However, Dani was very quick and thorough. She constantly checked to see how I was doing and made me feel very comfortable. I am definitely going to come back to her for future services.

Sh
Review №42

My wax specialist Kelly is THE BEST! I’ve been going to her for years now! She nice, professional and it’s always a good time at every appointment!

Mo
Review №43

The atmosphere is very European and down-to-business and they did a very good job. However, the wax was a bit harsh (though no burns). I have sensitive skin and my eyebrows were sensitive for days. However, for the price and efficiency of service - I did buy a package deal.

Ka
Review №44

Horrible customer service and I will elaborate. On not only 1 but 2 separate occasions were my appointments messed up and instead of apologizing to me for mixing up the times they looked at me like I was the crazy one. After the second mishap I decided to not go to the one located at 9554 main street, Fairfax, va. 22031 anymore. I have not been back to that one since. Now the owner is responding to my review telling me that Ive never been to that location 🤷‍♀️. I have since then stopped going to EWC and found a woman that does sugar waxing.

Ma
Review №45

Kelly is amazing! Always so friendly and efficient-and I love the results! Been seeing her for years-wouldnt trust my brows to anyone else. She is the best!

Ka
Review №46

I will never go to another wax center ever again. EWC is absolutely amazing. Their front desk staff is exceptional and the waxers are incredibly talented. Kelly will never disappoint you. She knows exactly what you want!

ar
Review №47

I went to school for cosmology and they touch a little on waxing and Alice did everything right! Its very clean and professional. They made me feel comfortable while getting my brazilian wax. Definitely going back!

Pr
Review №48

Shae is lovely . Totally love her work!

Ci
Review №49

New to town, didn’t know the area very well, I called the one on Vienna to make an appointment. The next day as I was exploring the town I came across EWC on Main St. that was so close to my home, I walked in and was greeted with a smile. I asked the receptionist if I can change my schedule to this location which is sooo much closer to my home and right away I was able to get the same day schedule!! I was amazed and my wax specialist is so professional. I will be making my appointment there for now on.

Yo
Review №50

Alice is the best! Very professional makes you feel comfortable during the whole appointment. I recommend this location to anyone around fairfax looking to get waxed.

Ke
Review №51

Tried my first European Wax at this location and absolutely love! Wanted to get away from the painful waxing at nail salons. Staff is friendly, my specialist Jess is awesome. My new go to wax place!

Ch
Review №52

I have always experienced great customer service. Alexa is a fantastic wax specialist.

Do
Review №53

Nikki is absolutely fantastic! She is super professional yet fun Anne makes you feel relaxed and comfortable the entire time. Highly recommend EWC and Nikki!

A
Review №54

Jen is fabulous. Even through me acting like a baby during my wax she calms me down and does a great job every time. Very personable

Ca
Review №55

Consistently friendly and excellent customer service.

He
Review №56

Maya is excellent!!!! She makes me feel so comfortable and she is very thorough. Her skill is perfection. I can confidently say she is the best esthetician here!

Ja
Review №57

Amazing service! Rachel always provide the best service!

Ki
Review №58

Let’s start with the pros:EXCELLENT service. They are great at what they do. At this particular location I’ve had two appointments and I’ve scheduled a third because the reception staff is friendly and my esthetician does a thorough, non-awkward wax (I personally get Brazilians)Availability: super easy scheduling here. I’ve even been able to make a same-day time change due to an unexpected meeting.Cleanliness: very clean. Including the bathrooms.Cons:I have two complaints.First: wait time. I usually schedule to have a wax during my lunch break. I’ll usually arrive 5 minutes early, and even though no one is waiting in the wait area I usually have to wait about 10-15 minutes to be seen. I haven’t experienced this at other EWC locations. It really wouldn’t bother me except I have strict time limits for my lunch break. Like I said, I love the service so for me I can deal with some waiting. It would be great if they could shape this up a bit though.Second: (and this is so trivial) it would be nice if there were wet wipes in the bathroom. I bring my own now that I know they don’t have them. It’s just a nice, thoughtful touch that I’m sure both clients and estheticians could appreciate.

Al
Review №59

The place is very nice and clean... the staff is also very friendly..

Th
Review №60

Jessica is the best! They make waxing fun and always leave you happy and feeling sexy!

Kr
Review №61

Alice was fantastic! This was my first visit and she did a great job explaining the process and making sure I was comfortable ( or at least as much as possible during a waxing!).

Ta
Review №62

Wonderful customer service. Greatly appreciated.

Wi
Review №63

Maya is the best! Shes friendly, kind, efficient, and gentle. Best found hidden treasure in Fairfax.

Ar
Review №64

Despite the rude receptionist. Camille provided awesome, friendly service. I will definitley book with her in the future.

sh
Review №65

I just relocated back to NoVA from Florida, where I had the best aesthetician at EWC in Dr. Phillips (Orlando). I went in to get a Brazilian, nostril, and brow wax yesterday, and when I left I definitely didn’t “strut out”. During my nostril wax, after 3 tries on each nostril, I was given a mirror to check. I still had a good amount of debris along the base of my left nostril, which was immediately noticeable. When I pointed this out to the aesthetician, she said “Oh, you wanted it ALL gone?” I was a little shocked to be asked that question, because who comes for a partial nostril wax? She made one last attempt at my left nostril, and still didn’t get everything (mind you, I’m not an incredibly hairy person to begin with). Instead, my left nostril is now raw because of so many attempts, and still has some hair. My Brazilian and brows were also less than strut worthy, leaving me to tweeze both regions myself upon coming home. For the amount of money and time people spend waxing, more care should be taken to do a thorough job so people aren’t left to go home and do the rest themselves. I gave two stars because it wasn’t the worst wax I’ve ever had, but it’s definitely not what I’m used to receiving at EWC.

Bl
Review №66

All the girls Ive had my appointments with are great including with Danielle. She has great customer skills and knows what she is doing which is why I dont hesitate to come back.

Li
Review №67

If I could give it zero stars I would. There turnover rate of employees is ridiculously high. So just when you find someone you like and understands your needs they quit.I have horrible time booking my service. Its nothing but a run around with how long each service takes, etc..find a slot and book it. I dont need to know the ins and outs of your job. Today was 2nd time they had moved my appointment to another day, dropped off my 2nd service and was booked with totally different person. The receptionist I spoke to was the same one who booked me last week. She had no explanation.I have been a client of European Wax for many years. I never had any of these issues at the Charlotte, NC store I always went to.I called another location in VA and it took less than 5 minutes to book my 2 services. She gave me 2 appt time options and it was taken care of. Goodbye Fairfax!

Fa
Review №68

European Wax Center, located in the Turnpike Shopping Center of Fairfax city offers hair removal and waxing services for women & men. There is also signature line of skin and beauty products. One can also order online.

Li
Review №69

Enjoy the service and atmosphere of the salon. Alice is always friendly and professional.

Vi
Review №70

I love their services and products, if you are going to get a brasilian, especially for the first time, come here.

Va
Review №71

Awful, awful, awful!!!! - Customer Service. They Do Not Honor their word and tell you lie after lie just to get you in their salon. Their technicians need to be retrained. They just do not know the meaning of Efficiency of service. I wouldnt recommend this salon or any of their sisters.

St
Review №72

Nikki took extra care to correct my brow shape and they look great!

Sh
Review №73

Private professional and wonderful-I always feel beautiful and buoyant leaving.

Vi
Review №74

Everyone at EWC is super friendly and helpful at all times. All the Waxers are very thorough and obviously well trained. I recommend all my friends to EWC because they are the best at what they do and they provide affordable services.

Me
Review №75

Rachel is awesome. Always does a great job!

Mo
Review №76

Nothing to complain about. Perfect service!

Ca
Review №77

Fast and clean

P
Review №78

Professional staff members from the front to the back. Clean, bright, airy and punctual!

A
Review №79

Most of the Waxers are terrific, professional and friendly. I like the hard wax that is used in European Wax Center.

He
Review №80

Nikki is amazing, she takes her time and ensures that I have the minimal amount of discomfort.

Os
Review №81

I recomed it, Rachel is very professional and kind.

Di
Review №82

She was very good

Ra
Review №83

Nikki is excellent

Fr
Review №84

Excellent

Jo
Review №85

Very professional

Vi
Review №86

Very efficient, little waiting, reconciles your visit by phone, packages of services that make them more affordable in your pocket, easy parking and can be seen from afar.

Information
30 Photos
86 Comments
4.5 Rating
  • Address:9554 Main St, Fairfax, VA 22031, United States
  • Site:https://locations.waxcenter.com/va/fairfax/fairfax-0461.html?utm_source=google&utm_medium=search&utm_content=local-listing&utm_campaign=gmb-listing&utm_term=ewc-gmb
  • Phone:+1 703-268-5000
Categories
  • Waxing hair removal service
  • Beauty salon
  • Beauty supply store
  • Hair removal service
  • Spa
Working hours
  • Monday:9AM–8PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–4PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Health & safety
  • Appointment required:Yes
  • Staff wear masks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Debit cards:Yes
Similar organizations
  • SEPHORA11828 Fair Oaks Mall, Fairfax, VA 22033, United States
  • Walgreens10320 Main St, Fairfax, VA 22030, United States
  • Sally Beauty13019 Fair Lakes Shopping Center, Fairfax, VA 22033, United States
  • CosmoProf11215 Lee Hwy., Fairfax, VA 22030, United States
  • Bluemercury11945 Grand Commons Ave, Fairfax, VA 22030, United States
  • SEPHORA2921 District Ave Suite 140, Fairfax, VA 22031, United States
  • SalonCentric11268 James Swart Cir, Fairfax, VA 22030, United States