Decided to check this place out because of the reviews plus I was already in the area looking at cars and it did not disappoint. AQ was the person that helped me but all of the staff were very friendly. He let me test drive the vehicle I was interested in without any hesitation, and as I was waiting to seal the deal, every person that walked by asked me if I needed anything or offered me coffee. They have a lot newer cars with low miles, with warranty included and some of the lowest dealer fees I’ve seen. Found a great car, well below market price, definitely recommend.
This was my first purchase with Certified Car Center of Fairfax. Last month I purchased a Ford cargo utility van from them, and they gave me a great deal. Very good customer service; specifically, Mr. Archie. He walked me through the entire process. Everything was as promised; I have never experienced such excellent service from any another dealership. I would recommend them to anyone interested in buying a car. Pleasure to do business with professionals. Happy customer; thank you!
My experience with this dealership and Archie was the best car buying I have ever had. I live in Kauai during the summers and wanted to buy a particularly hard to find vehicle and pick it up once my job in Kauai came to an end. I contacted 14 dealerships From California to Florida to New York and Archie was the ONLY person who responded and agreed to work with me buying the car, holding the vehicle for over a month and took care of the entire process with ease. Buying a used car long distance without getting to test drive can be stressful. Archie took the time to send many photos, sent videos of the car and even made face time calls to walk around the vehicle pointing out every tiny flaw. During the time I was waiting to come get the car, he even had some of the body flaws corrected. This is by far the best buying process I have experienced....and my other vehicle is a Tesla. Archie is to be commended for his above and beyond attitude. More people in the business of sales and dealing with the public should learn from this man! Bravo to Certified car center and Archie. I wish there were more than 5 stars to give.
These guys are great. Carlos and Ali got me a great deal. Thanks for all your hard work. Love the truck
Archie, Ali, and Julio were very helpful and thorough. They explained the whole purchasing process and ensured everything was completed in a quick and professional manner. AQ was also nice as well . No stress, no pressure.
Ask for Julio The guy is top-tier, he really goes out his way to make sure the customer is satisfied. I’ll be honest and say in the beginning I was a little nervous buying a as is car, but any issue I had Julio simply told me to bring my car back and he’ll take care of it. Needless to say my GMC Yukon is running perfectly fine and I passed my Maryland inspection. Definitely plan on buying another vehicle from soon.
Just bought a car from here a few months ago and was extremely satisfied! Great prices. Archie provided fast and excellent customer service and I would certainly recommend working with him if you’re trying to buy a car!
Bought a car here today. People were attentive and friendly. Julio told me I got the Community Speal deal. Haha. Drove the car for all day, everything is sound and stable. I will definitely recommend this place to my friends and family and will definitely come back whenever I need a new car. I am just happy that I no longer need to be car poor. Things might break down here and there down the road but thats expected for an used car, yet the car I got was ACTUALLY ready to go on the road for minimum 5 to 10 years with regular maintenance. Good to see that there are still some honest car dealers out there selling some decent cars. My family might need to get a minivan eventually, hopefully I could snatch another good deal from them. Oh yes, the transaction was real fast! I had money ready so that helped out even faster I guess, compared to sitting at a big auto brand dealerships and them trying to squeeze as much money as they can, here they were simple and hassle-free.
Archie is the man! Great dealership and great people that will work with you! Thanks again guys
My wife and I are very satisfied with the attention from car center of Fairfax, Va. The service and attention to details was fantastic. They really care about their customers. We had a radio issue problem and it was fixed for us with no hassle.God bless these people for taking care of us.
Certified Car Center went above and beyond to make sure our experience went well. Amin and Ali were consummate professionals - with integrity and honesty - who continuously followed up to be sure we were satisfied. This dealership is highly recommended by our family.
Got everything handled for my new car with the help of Archie and Ali in one day! Found the perfect car for my needs and bought it on the spot. Everyone was extremely helpful in each step of the process and accommodating to my needs. Would definitely recommend if you are looking for GOOD QUALITY used cars for the most fitting price. Felt much more honest than huge dealerships I’ve gone to before
I’ve purchased my last 2 vehicles for Certified Car Center. Both were very reliable, clean, and priced fairly. Archie was great to work with and very informative and helpful during my process. Thank you Certified! I’ll be back soon!!
Go see Archi and the team at Certified Car Center! He is extremely professional, patient and very courteous. He takes the worry out of buying second hand. I would thoroughly recommend to anyone looking for a reliable car at a great price.
I was able to find this car dealer from TruCar and scheduled to view the vehicle that day (Sept. 30). AQ helped me with my deal and was very helpful. The finance guy whom I also perceive as the owner gave me great credit advice and even worked with me for a financial situation. The car was already state inspected, just leaving me with having to get the emissions inspection. Have had 0 issues with the car in the first two weeks of almost having it. No lights on the dash and was an awesome price for the mileage and condition of the car. Sending family here to purchase cars and sell as well. Thank You AQ!
I flew out to buy a jeep from them but just before I got there they noticed there was something not right with the vehicle and got on it to replace all the parts that could cause the vehicle issues not just one part. When I got there I noticed another issue with the jeep and they checked it out and started fixing it right away. A long story short, I decided not to get the vehicle only because it wasnt quite what I was looking for but they took very good care of me and I am talking, Top Notch, even though I didnt purchase the vehicle. This is the best auto dealership I have ever dealt with and hate it that they are not in Indiana!!! Highly recommended!
Certified Auto has stellar customer service an helped me get a great used vehicle. They took time to ensure the car was is superior condition, allowed me to get the car examined by third party, and worked with me to get a competitive deal. They are an awesome dealership and on top of it I got a warranty for 3 months post close of the deal included in the price. Shop at Certifed Car center for your next vehical. Archie is the a great salesperson and he will get you a great deal.
Archie the sales rep, is very professional and knowledgeable on the car buying experience!
Ali is an absolutely AMAZING and honest car salesman. I had a great experience at certified car center. He worked with me and was very understanding about the challenges I was facing with getting a car. He gave me a 100% his genuine opinion. I highly recommend ALL to take a trip down to Certified Car Center and ask for Ali. You will be set for life with a reliable and smooth ride!
Very happy customer. Drove all the way from New Jersey to buy a used car in which was in great condition. Highly recommend this dealer for anybody looking to buy a used car. Archie was very professional and fair with his prices. The staff is very friendly and they also work with you to your benefit when helping and assisting you to make a purchase. Great people, great dealer, great prices . Thank you Archie !
I bought a car here about two weeks ago. The CSR that assisted me throughout the process was a friendly, customer service-oriented gentleman by the name of Archie. The process was quick and easy. If you need a new USED car I suggest you request Archie. Even on his day off he was responsive to any questions or concerns I had. Thank you Archie!
Amin and AQ was extremely outstanding representatives. They did not rush, pressure or attempt to persuade my purchase. They were overly understanding of my financial status. Amin decrease the cost of vehicle for me. AQ offer to deliver the vehicle to my home!! Thank You Both!!!!! PLEASE GO CHECK OUT THIS AUTO ESTABLISHMENT!!! Tell them Richard J. sent you!!
Have been here twice. First time, did not buy despite test-driving three vehicles. They did not pressure us. Second time, bought after test-driving one vehicle. They gave us a reasonable price without undue hagging (a little is just part of the game) and made the process easy. When a problem came up right after purchase, they readily agreed to fix it. Took two tries and was a bit frustrating for us and for them, but they did it. A four-star rating might be a better sense of where we came out because of the two tries to fix, but they are much, much better than so many other places that they get five.
Julio did a great job on selling me the car I wanted
Mr Archie was my salesmen and the experience was great.I would recommend to others
JULY 2021 After searching online for months, we found the car of our dreams 2010 cadillac dts. Mr Julio Hernandez guided me thru the process, had all papers ready and came to work 1 hour earlier. We live in another state. I felt a trust with this company online and in person. Mr Hernandez is a professional. Thank You again
Weird experience! I went to look at a car I saw advertised on Cars.com. After walking though a hallway maze and through a auto body shop I finally found the sales office . . . AND NO BODY WAS THERE! One of the auto body men said that the sale person would be back shortly. I started to just leave but it of curiosity I decided to wait. I waited 30 minutes and no one ever showed! So, I left. If I could give less than one star I would. My advice dont waste your time with this place.
I highly recommend this dealer for buying used vehicles. Upon arriving to the dealership I was pleasantly greeted by Archie (one of the salesmen) and more importantly, not pressured into buying anything. Instead, I was advised of the location of vehicles I was looking for and left alone to look without pressure. After test driving the vehicle I was happy with the exception of the rear windows not working (simple and common fix remedied by replacing the window switches) properly. Archie gave me his word that they would be fixed. Although, the parts did not come in by the time I went to pick up the car (I came from Massachusetts), arrangements were made and they ended up going through the extra work of finding replacements after already ordering the new switches. This commitment to keeping his word has led me to have not only great respect for Archie, but also for the dealership. I value honesty greatly. Not always do people keep their word when money is involved, unfortunately. Furthermore, salesmen (such as Nabi) were more than happy to help me, as well as each other throughout the sale. To me, this demonstrated both a clear value in customer satisfaction, as well as the desire to ensure that each salesperson was equipped with the best information to best inform the customer. Due to all of these thing, I will gladly come back to Fairfax just to buy a used car from here in the future. These people are honest, caring, and compassionate about what they do. Ask for Archie and I can assure you that you will be taken care of.
I recently purchased a vehicle from them and gave me a great deal for a fantastic car. The staff is very friendly and up-front about their vehicles and services. I worked with Archii and he guided me through the processes after buying the vehicle.
I had the chance to work with Julio and the sales manager to purchase my car. The experience was great. I was hesitant to work with them based on the appearance of the lot since it is smaller but these guys are professionals. They care about the vehicles and customer experience. The communication through the sales process was great. No high pressure. Id highly recommend Certified based on demonstrated knowledge of the higher end vehicles that they have on the lot. Fewer dealerships nowadays take time to carefully select the vehicles and to know vehicle history, etc. It felt like buying from a private owner.Finally, hats off to the guys who prep the vehicles. The interior was detailed incredibly well when I took delivery.
I suggest exercising caution with this dealership. I recently visited to test drive a car and found that the check engine light was on. I was told this was because the battery was changed. This response seemed less than trustworthy. I found it particularly frustrating that they were asking $3,000 over market for a car with a service light indicator displayed. Your time would be better spent elsewhere if you are looking for a good quality vehicle at a reasonable price!
Excellent customer service, and they are super helpful and fair when it comes to pricing. All 3 of the employees I worked with were helpful, personable, and honest. Julio was the main person I worked with, but also the general manager, and theyre great. I had spent the whole day dealing with sleazy car dealers elsewhere, and these guys were like a breath of fresh air. They were so respectful
My Name is Sean I purchased a Lexus from Julio at certified Car Center > Great customer service, Julio took a deposit held the vehicle for 2 days until I was able to ride down from Richmond. i highly recommend you go see Julio at certified car center he is the Man!!! i had to use my wifes account to leave a review LOL
Was very well taken of by the great folks at certified car! I was nervous about going to a used car dealer for the first time but they made me feel very comfortable and gave me a great deal on a beautiful car.
I absolutely love this establishment, I have purchased 3 cars from the manager Ali Kaker and each time it is nothing but a pleasure. I always feel listened to and can say with confidence that every car is chosen specifically for my needs. I would suggest anyone looking for amazing service and great cars to check this place out and experience it for themselves!
Came to certified car center and they took care of me real well I recommend u come and check them out they have a good selection of cars for every one
ARICHI IS A GOOD GUY WITH NICE HOSIPIRALITY AND APROCHE. AM REALLYAPPRICIATE HIM ON HOW HE DEAL WITH CYSTOMERS .
I cant say enough about these guys. Purchased my car and Ive gotten nothing but great service and communication. Specially during these covid times these folks take extra care to be safe with customers and thats a big plus. But the main reason to go here is definitely the service and attention to customer service . The two main gentleman that have been aces are Julio and Ali. If you looking for a great a safe car shopping experience, this is the place to go .
Car seemed fine but the owner was rather rude. I made an offer on a vehicle that was definitely lower than the price they wanted but instead of getting a counter offer I got patronizing lesson about how cars are priced at what they are worth and how they would just have to wait until someone saw the value of the car. Really, I didnt need all that, a simple yes, no or counter offer would have been completely sufficient. The whole Im going to teach you little girl thing was very offputting.
I couldnt have asked for a better experience! The entire transaction from contact to purchase was smooth, hassle free, and very time efficient. I purchased a beautiful, well-maintained, Dodge Ram 1500 as an anniversary gift for hubby. Id previously been to a VA dealer, whom left me in a last minute bind after turning down truck due to unfinished repairs:( Thanks to Julio and staff, I not only purchased a great, vehicle at a fair and affordable price; but was also given options for warranty, same day delivery with car ribbon services, and Scheduled maintenance reccomendations, for longevity of car! Highly recommended!
Great dealership. Called to look at/test drive a car with them, and they were able to see me a half hour later. The car was immaculately clean and drove great, but it was in need of a new sensor. I told them I would purchase the car if they agreed to cover the cost of the sensor, and they agreed. I signed the paperwork, and two weeks later (they had to order the part) I brought my car back, they replaced the sensor at no cost, and I left with the title. No complaints from my end, and I would recommend them for any future vehicle purchase
After searching for another car for my son as he wanted a Chevy impala (SS) but after seeing what the insurance would be, he decided to step down to a LTZ. We visited several dealers and my son was just not satisfied. Fast forward, I was searching the internet and came across Certified Car Center and they had an impala but they also had nicer cars. My plan was to get him there and get him to see the large variety of “NICER” cars this dealer had on the lot. He wanted to test drive a Lexus ES 350 but another vehicle caught his eye and he test drove the other vehicle. Well, my son fell in love with the ride of this other vehicle and decided on it. The salesman Julio was super cool and very engaging. He made us feel comfortable and our transaction went smooth and easy. The finance guy Ali, was very cool as well. So the temp tags were due to expire on the car 😞 and Julio went out of his way to bring us tags for the car. Keep in mind we live about 35-40 minutes away from the dealer, they did NOT disappoint us at all.I almost forgot the car had a mix match tire and as soon as I called to tell them, they were on it and replaced it with a brand new tire. Again this dealer did NOT disappoint. I will be purchasing again and again and possibly again. I will be sending customers their way.
I had the pleasure of buying my first car from Certified Car Center. I was a little frightened of the buying process but, between Archi, Amin and a personal friend, they made the process seamlessly easy. Archi was kind, patient and supportive throughout the entire process. Amin made the financing process a complete breeze. He was a master at getting a great and affordable rate for me. I will definitely recommend Certified Car Center to anyone who is looking for a great deal on great cars. Thanks Archi and Amin!!! I love my car. 😊 ~Recha
These people are great to work with and have a wide variety of good cars at reasonable prices. Ali and Archie in particular took good care of us. The give very attentive service but with zero pressure.
Excellent customer service, and they are super helpful and fair when it comes to pricing. Julio was the main person I worked with, but also the general manager, and theyre great. I had spent the whole day dealing with sleazy car dealers elsewhere, and these guys were like a breath
Good service. Drove 2 vehicles. No pressure
I had a wonderful experience at Certified Auto Center. I called before I came and set up an appointment with Archie. When I arrived Archie was very knowledgeable and did not try to pressure me. I decided to purchase a 2011 Lexus ES 350. The buying process was very quick and I got a great deal! Car runs great and would definitely recommend.
After two weeks of searching and researching used cars and dealerships, I finally found one at Certified Car Center. The customer service provided was excellent, I worked with Julio and the Company manager, Ali. The whole process took less than 1 hour. The team is efficient, professional, and subject matter experts in this field as they have been in business for 14 years and own several dealerships. (:***This company abides by COVID-19 pandemic regulations and is a safe area to shop.
Be cautious with this dealership. They do have some good talking qualities, however, I dont think they fully take care of the vehicles before selling them. We chose them because they noted in the ad a 30 day warranty. But thats proven to be iffy. When we pulled up there was another customer there yelling about how they are ignoring his calls about water getting into his newly purchased cars headlight. We should have left then, but we drove over from Maryland so we test drove two cars which seemed pretty decent. We purchased a car, but were handled by two different sales people as I guess they were busy so they were multi tasking serving people. We had great conversation during the buying process but after all of the paperwork was completed we werent really given a proper goodbye. The driver door handle was missing the lock cover to which they ordered on the spot and we were told it would be in Tuesday, this was Saturday. We didnt get the part until we picked up the tags about 30 days later because they couldnt find the part that had been delivered to them. We told them we werent leaving without the part as we were told it would be ordered and given to us three weeks earlier. After scrambling to find the part, or a part that would fit our car they found out it was at their sister location down the road. Now, while waiting for them to figure out where the part was so we would leave another couple came up to test drive an SUV and the engine light was on as the man about to test drive pointed out. He was told it was because they need to clean the battery wires thats why then engine light is on. I wanted to scream run, but that wasnt my place to do so. The day after purchasing the car my 16 year old was driving me around practicing for his driving test and as we are driving down the road all of the dashboard lights came on and the car had almost NO power to make it up the hill and starts jumping like crazy. We couldnt get over 25 mph and had to pull over. We take pictures of the lights and the codes on the code reader and send them to the dealership to which they said we can bring it to get looked at and let them know. The next morning was inspection day, of course the lights are all off at this point because the code reader resets the lights so they cant pinpoint the problem at that time. Needless to say the car didnt pass inspection for three reasons. One of the perks of buying here was the dealership told us they would go 50/50 on the repairs if it didnt pass Maryland inspection as it passed VA inspection. When we told them what was wrong and the cost they told us to bring the car and the 50% of the repair money to them so they could fix it. That doesnt make sense. Now, mind you a part that didnt pass inspection were the breaks, that they said were new. That is not splitting the cost of the repairs, thats them fixing it probably for no cost on their end as their people would be fixing it. So, we just paid out of pocket to the mechanics here to make sure the work was done correctly as this car is for our kids. So, there goes the 30 day warranty bologna. Now we are stuck paying for the repairs on the new electronic control throttle body that needs replaced so the car can stop flashing all the lights and losing power . Hopefully this corrects the problem. Im very disappointed that we chose this place because they had a warranty on used vehicles, which to me seems like theyd back their product but they didnt actually back up squat. Im not happy about posting a negative review as I usually just chalk up a bad experience as it is what it is, but this was an expensive purchase and my kids are in this car and Im a bit uneasy about them driving it.Main contact was Archie, the man next to him processed paperwork. You went to the sister store to get the door handle & put it on the car while I sat inside of it. Rafael, purchased, same last name.The door handle was broken when we pulled into the dealership to look at cars. Im not arguing with you. I have no reason to lie.
Julio took really good care of us and got us my dream car for a more than fair price! Highly recommend this car center.
GREAT Customer Service. Patient, Very reasonable. I bought a 2014 VW Passat, with no hassle, straight to the point salesmanship. Julio was my salesman and undoubtedly the best salesman on the lot. He was able to be patient and work with me until he found me the RIGHT car for me. The day before I signed the paperwork Julio had the mechanics check the car from top to bottom and ensure all mechanical and creature comforts were running to standard or fixed. BUY FROM JULIO! He wont let you down. The owner of the lot needs to give him a pay raise, if not at least buy him lunch a few times. Highly recommend this car dealership if you are looking for a reliable used car.
This was my husband’s and I first time car shopping for a family car and I went for a different car that someone had beat me too but I’m glad they did, Julio and Ali were quick to find a vehicle that best fit our needs all around from type of vehicle, purpose, and pricing wise, the amount of patience and everything that they have to go above and beyond for their customers is truly amazing, my family and I waited a good few hours more because we were unprepared but even recognizing how long we were they offered us drinks and snacks even chic fil a! I’m happy we were able to get our Acura MDX from this dealer definitely would come back whenever I’d need a new or another car! Thanks Amir and Julio!ADD ON 2 MONTHS LATER**My husband and I came back to car shop once again, and let me tell you it is so nice to come back to a place where they memorize your first encounter with them and it wasn’t even like we gave a heads up, like do you know how many people these men see in a day, it was definitely welcoming to come back to that, we are super happy with our second car purchase and glad we did it again with them, thank all of you guys so much! Great time work as always!
Thanks for making the transaction easy and quick. Julio is a great help and a great mechanic. Quality people!
Horrible hospitality and disrespect!! My husband recently went to this dealership to check out a vehicle and do a same day trade in with our current vehicle. One of the workers (the finance manager apparently) got extremely rude, raised his voice and disrespected my husband calling him uneducated! The amount of disrespect was disgusting! Firstly they messed up on the credit check by not adding the fact that this was going to be a trade in. My husband had to call the bank to fix that and create a new application with the correct details. The worker demanded to see my husbands pay stubs (which I have never heard of a dealership NEEDing to see a pay stub before selling a car. My husband explained that this was not necessary since he submitted a correct application after they messed up the first one. After all the cars we have bought, we have never been DEMANDED to see a paystub. He refused to sell us the car for this reason, yelled at my husband and DISRESPECTED him by calling him uneducated. We are paying customers about to do a same day trade in on the spot! I DO NOT RECOMMEND GIVING THIS DEALERSHIP YOUR MONEY!! There are NO excuses to RAISE your voice as well as DISRESPECT a PAYING customer.
After searching the internet, I visited Certified Car Center on my quest for a new vehicle. Just as the name indicates they had a nice variety of good car to choose from. I recently purchased an Acura TL. I love it. Archie was my sales person. He took time to show me the car available on his computer and then around the car lot. His personality is great and the purchase process was smooth. I highly recommend this place for your next car.
Cars all seem to be decent. The staff takes feedback to improve their cars.
Very easy to do business with. They even give you free coffee and tea. Archie was very helpful. Definitely a car center you want to return to for future purchases.
They were great, customer service and price. Thank you Ali, Archie and Julio. I really recommend this loction.
Great experience! fast, friendly and very helpful ask for Julio good guy.
Great place to deal with! Amin and Archie were wonderful in helping me get an awesome car with a great deal! Highly recommended!!!
Julio was excellent. Courteous, professional and a deal maker. We appreciate how well he took care of us and will be coming back!
We had phenomenal experience car shopping at this dealership. They were one of the only dealerships that offered a warranty. The price was fair, the car was clean and they were very accommodating. Wonderful customer service. Would definitely recommend.
Great service all staff is the best ali is very very professional im so happy with my new car.
Completely honest and ended up getting an amazing deal. No regrets coming here, highly recommend.
Archie is the Best! Customer care was very professional now Im riding around in the DMV In my New Lexus!
I cant begin to tell you how wonderful and comfortable Archie and Ali made me feel. They helped me through my fears of this important purchase by educating me on everything! I recommend everyone who has blemished credit go see Archie and Ali! Thankyou guys! Im extremely happy and grateful to you and the company!
Very good car dealership unlike other car dealerships! These guys will treat you like family and sell you the best car possible. They’re the best!
Great service, very helpful and got a great deal.
I highly recommend this dealer, if you are looking for great customer service. Julio helped me out and I couldn’t ask for a better person. He answered all my questions and was very knowledgeable of the vehicles I was looking at. He made me feel comfortable and helped me.select the perfect vehicle to fit my needs. He took his time and did not rush me. I gave him a 10 out of 10!
They will give you a deal you will never forget
Went here because I seen all the great reviews. I came here to trade in my 2015 Mazda 3 to try and lower my car note debt. I test drove two or three cars, that were in GREAT condition, and loved all of them. Alis team was patient and had great customer service. Ali came out and asked what I looking for and I explained my situation. And heres why you should get your next car from here!! He broke everything down for me, what it would look like if I sold my car, trade it in, and why I shouldnt sell my car at all. He was a very honest and helpful man. I appreciate his honesty more than anything as many dealers and car places will rip you off and scam you out of your money. Ali wants you to make the best decision whether you give him business or not. I decided not to sell my car and take his advice. Thank you again Ali and Team!!
My experience with certified car center has been great, the guys will go to any length and measures to get you into a car of your dreams. Everyone is so family oriented, from the guys in the front to the ones in the back. I have my favorites but all the guys are great, even the young lady in the back, so please stop by and see my family at certified car center, take it from me they will find a way, good or bad credit. Again thanks family.
Nabi was very warm, friendly, and most of all professional. I really enjoyed the encounter. No haggling. You cannot go wrong with doing business with him. I will most certainly do business with him again.
My experience with certified car center has been great, I took my friend to get a GL450 the guys will go to any length and measures to get you into a car of your dreams. Everyone is so family oriented, from the guys in the front to the ones in the back. I have my favorites but all the guys are great, even the young lady in the back, so please stop by and see my family at certified car center, take it from me they will find a way, good or bad credit.
Very professional, welcoming and pleasant, thats the only way to describe Ali and his staffs. I went there to buy a specific car but they helped me buying a different, better car even though there was a mistake in the pricing. They were very knowledgeable and got me my new car in a blink of an eye.I dont give them 5 stars just because no one is perfect.
Julio, helped my mom and I out. Mind you I know nothing about cars so I had many questions. He was patient and very helpful which made the process much easier! 10/10 go see Julio!
Wouldnt recommend this guy to anyone because they lie about everything, I bought a car with them and they made me pay for emission when I told them that any dealer should pay for it. They promised me a check back for what I spent but I never got it. They also told me my interest percentage was 8% but after all the paperwork it came out to be way more. When I finished all the paperwork, they asked me to login into google on my phone so they could write their own review. I immediately changed it when I got home
Julio is very nice, helpful and informative. He sold me a nice reliable clean car and was very professional while doing business with me. Car buying can very scary, but Julio made sure to take care of me during the whole process. I had a few questions after buying the car and he always responded to my calls ASAP, was very patient and made things happen for me. I highly recommend him and Certified Car Center in Fairfax, VA!!!!!
Wow!!!! Great over all experienceWife went to look/ buy a Chevrolet Traverse it was near closing time but never once felt that we were inconveniencing anyone there. They were happy and had great personalities. Finance was great!!!!! Got about 5% less than we were hoping for.I give them 10 stars but only allows me to show 5
Excellent and courteous service, with a great variety of vehicles.
I had a great experience at certified car center. They went above and beyond with their knowledge and excellent customer service. I recommend buying are car from them. I will definitely purchase my next vehicle from them.👍👍👍
This place is top notch. Super friendly right from the start. Everybody in there is welcoming, professional and knowledgeable, specially Julio. Hes the best of the best. 100% recommend Certified Car Center to everyone. If you want quality cars for an amazing price, this is the place to go.
Went in today just to look at a vehicle and the customer service was so excellent we ended up purchasing. Ask for Julio he is amazing. Such a pleasant experience.......
The best car buying experience you can have in Northern Virginia. Ali and the guys are the best. If I can give them a 100 stars review I would.
Awesome service. Car still running good. Just got the first oil change based upon mileage. Mechanic said I had an excellent motor for a 2008 model.
Went to see a car today. The pics did not show the water stains on the cloth seats.... First impression: Just seemed like your typical fast talking salesman... Not warm or welcoming at all...
This place is amazing!!!! Julio, Archie, and Ali helped me with everything I needed and were very nice and professional and my car is awesome - Truly the best car buying experience I’ve had. I definitely recommend this place.
I bought a 06 Jeep Grand Cherokee through Niko. I felt like i got swindled into buying this car. Niko lied about what had been done to the car such as fluid changes and maintenance. He told us the maintenence had been done prior to us looking at the vehicle. When the car fax was checked after the sale, the last maintenece check was the year before we bought it. When i test drove it, the car had been started and warmed up prior to me getting in it to drive, so of course it drove fine. Niko was adamant about the warranty through Diamond Warranty Corp. He insisted that if anything was wrong with the vehicle as far as the motor and transmission, it would be covered 100%. As it turns out, that wasnt the case. Within 1 month of having the car, the transmission started slipping. We informed Niko about it, he kept telling us to go through the warranty. The warranty only lasts for 6 months from the date of sale and only covers up to $1,200 in labor and parts for a transmission replacement, which i was not informed of at the time of sale. Filing a claim through the Diamond Warranty takes weeks to process. After i did get the transmission repaired, it continued to have problems. We called the dealer once again and asked to speak to a manager. We told him what was happening and if we could possibly trade the car for another one for the same price. The manager told us that there was nothing he could do for us since it had been over 4 months of us having the car and this is the first time he had heard about any problems with it. Apparently, Niko did not inform him of the numerous times we contacted him about issues. I feel that these people are dishonest and are willing to say anything to get somebody to buy a car. Niko knows exactly what hes doing as far as getting a sale, but when it comes to customer satisfaction and service, he sucks. I would not recommend this place to my worst enemy.
Drove away very satisfied! Thank you Julio for all of your patience and knowledge! We went through great selections before finding the right one for me. Awesome customer service and everyone went above to ensure I was happy and the process was smooth.
My brother saw a 2016 Hyundai Electra on CarGurus.We got there and spoke with Mr Julio which was very nice,professional,easy and explained in detail.The whole process was very quick and processing fees is not bad compared to other dealerships.If your car fails MD inspection,just bring the car and they will work with you.I would recommend this dealership to anyone without a doubt.
Me and my fiance just bought a yukon denali from julio he was great he worked with us on the price he was patient and once the deal was made he got us in and out in 20 mins best car buying experience so far. Thank you julio
These people will show you what they want to sell not what you ask for. Then they get an attitude once you don’t agree to what they’re showing you. The person we were dealing with even raised his voice at us (the finance manager) these people want to get over you. Look for somewhere else to sell or buy a car!!!! Do not go here!
All I can say is wow..... my son was purchasing his first car and I wanted his experience to be positive. Ali and Amir from our first meeting were warm and welcoming even with this COVID thing going around. The entire process was great, Ali was honest and forthcoming with all of the aspects of the vehicle, the price and the delivery. I couldn’t have planned it better. Thanks guys and if anyone needs a quality car at a reasonable price go see these guys!
Alright so you will definitely find some good prices here but this place is a little on the shady side. It took them MONTHS to get me my title and there was a recall on the vehicle that I had to find for myself (it was relatively minor but still). If you need a car and dont have a ton of money this place is fine but if you can stomach going to a different dealership/car lot I would probably do that.
I absolutely love this place! If you ever come here, ask for Julio! I purchased my vehicle from him a couple days ago and he’s been the best help. He helped me fix all last minute issues with my vehicle and even went out of his way to make sure his repair guy can come to me.Definitely would refer this place and especially Julio to anyone looking to purchase a vehicle!
These guys were great! Got us into a car and on our way quickly. Super friendly