Jenny and Marissa are the best! They were so sweet and helpful and made the whole process easy and comfortable. I had a unique situation and they were so accommodating and worked with me and made my dreams a reality. They were ~almost~ as excited for me to get this car as I was! 😆 When the car pulled up, they had detailed it and filled the tires with air and made sure it was perfect for me. Thank you Performance Honda!! 😍

Josh and Mike were great to work with. We were under a deadline looking for a reliable car for a family member. The entire process was laid back, no pressure, great experience.

I recently purchased a CRV EX-L from Performance Honda. I am so pleased with the quality of the car and the buying experience. There was not any sales pressure from the dealer. My husband and I were able to drive the car by ourselves without the nagging pressure of the sales person in the back seat. We loved the car and decided to make the purchase. Financing was made simple and we were quickly out of the door in our new car! I cannot recommend Josh Hardwick enough, give him a call if you want a pressure free buying experience. Performance Honda will treat you right.!

Josh H. was incredible to work with. He kept me updated and replied to my texts throughout the entire process. Once my, Honda CRV EXL arrived, he notified me immediately. Josh worked hard to get me in it the day it arrived and was successful. The vehicle looked and was priced exactly as promised. The entire process was laid back, no pressure, great experience.

Excellent, timely service. I was in need of an immediate vehicle replacement. Josh walked me through a seamless process that provided me with a perfect FIT. He provided an easy, decision making environment that facilitated my pressing needs. No high pressure, no over sell - an all around comfortable experience.

Very pleased with my car buying experience at Performance Honda. Drew McDonald was professional, knowledgeable and not pushy. All the sales staff I came into contact with at the dealership were friendly. I have already given a neighbor Drew’s contact info. Drew has been extremely helpful and responsive to answering questions after the sale.

I went in for an oil change and to have something checked on my SUV. Josh, the manager, greeted me right away, listened to my problem and checked everything out. I was treated with respect. This has been my Honda home for many years.

Zac was a great person to work with. Top notch!! Very knowledgeable with the car we were looking at and he went to bat for us to get us the best deal possible. This was our first experience with Performance and Honda and I was very happy with my Accord purchase.

Disappointed that the Carfax was shown to us after we were almost finished signing papers. The car had been in one accident so it made me more angry. Is was only minor so it was not a deal breaker but shady practice.Also, only 1 key fob!!! They said we had to buy another if we wanted one. Ridiculous considering my husband and I were both there so they knew we would need 2, nothing was said until we came to pick it up the next day and they only handed us one. We didn’t plan to have to stay longer to get another and after writing the check for the car the day before I don’t appreciate being asked to pay extra. Even if we were single, I would want a spare set (which I think is the norm)Lastly, I don’t know why Matt, the manager would email me and then when I respond he is silent. Why bother asking about my experience if you don’t actually intend to talk about it?Updated reviewA week after review I was contacted by the salesman apologizing and asking how he could help. I am so appreciative that he reached out and tried to make things better. A service industry that cares about a customer’s experience is greatly valued in my book. I am pleased that our issues have been resolved and I thank Eric Jr for being helpful throughout this process. Still never heard about the email I sent as a reply to manager who asked how my experience was, but glad that someone at least cared to see how they could make it better.

All I can say is Unbelievable. One of the BEST experiences I have ever had. From the Awesome lady at the front desk (Loved talking to her) salesman and the finance. From beginning until the end. Great experience. Definitely recommend this dealership. The amount of people that came in after was unbelievable.(Get there early)..this day and time it was crazy and everyone handled it well...(Im a people watcher). Great job....

If you’re in need of a new car be sure to ask for Josh! He returned our message after hours and was waiting for us when we arrived the next day. He made the whole process quick and easy. One of the easiest car deals I have ever done. Most definitely recommend Josh and Performance Honda!!

Thank you so much josh for helping me not only find my dream car, but also helping me get it ! Words definitely cannot express how grateful I am for meeting you yesterday!!

This is the third automobile we have purchased from Performance Honda of Fairfield. every vehicle purchased was in excellent or better condition. have had no problem that wasnt addressed. dealership was clean. Salesperson was very knowledgeable about the vehicles. And very helpful in getting us started with all the new technology. Will never go anywhere else to purchase a vehicle.

Great Overall Experience!! I first went there to check my battery, when my regular Honda Service shop gave a higher price for checking battery.During that I met Conrad and he is really the most helpful Salesman!!!I had a great buying experience and got a good price for my CRV and good deal in this difficult time for the new Pilot !!!Conrad was patient and persistent and answered all my questions and got me a reasonable deal!!Thanks Conrad and Eric !!! You can expect more of my friends and family coming there for their Hondas too.. it is really worth driving a bit more to reach here 😀

Our service today was satisfactory.The required work listed included lubrication of the rear brakes that was necessary.We had the 30K service within the last 2 weeks (@33,000 miles) and that was supposed include brakes component lubrication of all disk brakes. Our technician today was not asked to look at the front brakes, so we dont know if the front brakes were even lubricated.The 30,000 mile maintenance is not free and that service cost us $460 or so and we must be able to be comfortable that the work we paid for was properly done.Right now, we are not sure.

Made appt to have battery/ectrical system checked. Seemingly draw down loss of starting power. Service Advisor Michael Skirvin was helpful, courteous and professional in reviewing our issue. Thanks Michael and Performance!

Exceptional service all the way around at Performance Honda in Fairfield, OH! Jennifer Gladwell did an awesome job of helping me find the vehicle that was right for me!!

I worked with Josh Hardwick because he was super nice. I’m not an easy car buying customer, but he was great to work with. He listened, took time to help out and wasn’t pushy. I would for sure tell you to talk to him! He and Eric in docs were the dream team of nice guys, and I will return to them in the future.

This was a very pleasant, straightforward experience for us. My husband and I purchased a car for our son. We worked with Kelsey and told her what we were looking for and our budget, and she rounded up all the vehicles that met our criteria. I highly recommend Kelsey. She was an absolute dream to work with!

Eric Meyer JR was awesome. Communication was beyond exceptional. He listened, broke down everything as simple as it could be. He went above and beyond what he had to do, and was fast and accurate. If you want a new/used car come talk to him. Will recommend him and the rest of the Honda team to family and friends.

I traveled here 40 minutes away to look for a car and I was apprehensive initially with little expectations since my prior experiences and faith with Honda dealerships have been lacking in the past decade. Performance Honda, actually restored my faith in what a dealership should be about, which is great customer service, fair pricing, and time consciousness.I was afraid I would be at the dealership dealing with pushy sales folk for four or five hours as seems to be the norm at a majority of dealerships. Not this one, Im so glad I took a trip here, my experience was one of the most positive Ive had in a long time. The sales people were very amicable and accommodating. Id especially like to shout out Marissa, she was quite a pleasure to work with, as well as Jackie and even the finance manager ( I hope Im spelling his name right), Rashad.Thank you for getting me in and out the door in less than 2 and 1/2 hours and also helping to find the best deal and vehicle for me. I will recommend all of my friends and family go here even if it is a distance, it will surely be worth it!

Antonio Groves is a fabulous sales person! He really went above and beyond to make sure I got what I wanted! Very happy with car purchase and the whole thing in and out of the door took only a bit over 2 hours, which is amazing for a Sunday. Two thumbs up!

My wife and I were looking for a reliable, and affordable used car. Josh exceeded our expectations with his service and focus on how he could help us. Couldnt be happier.

Josh Hardwick did a fantastic job in getting me the car of my dreams. I needed a car quick and was able to get the model I wanted with a quick turnaround. Thanks to Sean and Eric Meyer as well for being FAIR and honest with me. I never felt pressured and will be back in the future. What an incredible experience.

Great Experience! I dreaded buying a car because of the stereo types about car salesman and car dealerships! Especially as a women going to buy a car by herself. Im so relieved and happy to say my salesman Eric Meyer Jr broke every stereotype I had! Not at all pushy but super helpful, patient and understanding throughout the ENTIRE process!!! They gave me a price that couldnt be be matched or beat. Eric Meyer in financing was amazing too! Both Eric and Eric were very laid back and really put any and all apprehension I had to rest and at ease! They succeeded expectations and made the experience great and stress free!

Best purchase experience of my life! Marissa at Performance Honda is a great sales advisor. Not pushy. Easy to work with. She has all my Honda business from here on out. Wish I had worked with this dealership before. I wasted 20 years at Wyler.

My experience on 7/18/21 was amazing!! I called ahead for the vehicle I wanted to test drive. Kelsey had the vehicle pulled up front, awaiting my arrival! Kelsey answered ALL my questions and was very patient and informed. She even answered my questions post purchase!!If you’re looking for a new Honda contact Kelsey at Performance Honda.

Excellent prompt service! Brian and the team exceeded my expectations. I have an 8:00 AM scheduled service for maintenance for oil/filter change, tire rotation, and system check. They completed the work and had me out the door by 9:00 AM including a carwash. Great Job everyone. Thank you Brian!

I have been doing business here for years, both service and purchase. Friendly staff and not pushy salesmen. Antonio Grove was wonderful with my wifes car purchase, knowledgeable and friendly. I will gladly be doing business here again.

My Daughter purchased her first used vehicle from here, I was very pleased with the way the salesman Adam OConnor and the finance Staff treated her and answered her questions and concerns. I was so impressed that I went and bought my wife a new 2021 Honda CR-V from Adam and this store. Thanks for the Great Service.

We purchased a vehicle from Performance Honda a week ago and our experience was so positive that I just had to share it. Our salesperson was Debra Moorhead, and she was the most professional car salesperson we encountered all weekend, or ever! (We had been car shopping for 3 days.). Debra was extremely kind, patient, and a true expert on cars and financing. She kept working with us until we found the perfect car for our family at the perfect price.Our entire experience at Performance Honda was positive. We were there long past closing, but no one made us feel rushed. We highly recommend this dealership to be your first choice when shopping for a vehicle. Don’t waste your time like we did. And get Debra if you can!

Great Experience. I just purchased the 2021 Honda Accord Touring 2.0 Turbo Great Car. Josh Hardwick was my Salesman which went above and beyond what I expected from a salesperson he answered every question and new everything about the Accord. I will definitely be sending family and friends to him If they are buying a new car thanks again Josh totally satisfied.

I purchased a used car from Josh. It wasnt the most expensive car on the lot but I was treated very fairly.I really like his sales style. I sold cars years ago and I know the games that are played and he didnt resort to those tactics. I was allowed time to check out the car on my own terms and take my time without being bothered. His is what it is attitude was refreshing and I could see him a sales manager in the near future. Dont forget my 50.00 bucks for this review. Just kidding, kinda…

Best Experience ever!!!Called the dealership about the vehicle I was interested in and Conrad assisted me. Conrad made the process very easy and he was the best car salesman that I’ve ever dealt with. I drove away with the vehicle I wanted and a great deal. 👍🏽to Conrad and Performance Honda Fairfield!!!

I bought a new Pilot, at Performance Honda Fairfield and had a great experience. I can recommend my Salesperson Ethan highly. I was also contacted by Matt, the General Manager to make sure all was going well. Many Thanks!

I had a great experience! Josh was my sales rep and I felt that he made everything run smoothly. We had quite a few bumps in the road but his positive attitude was very reassuring! My new car is great too. Everything is up to date. Would definitely recommend!

This was my first experience with performance Honda in any facet. They were prompt to schedule my appointment. I had a very unusual service requested with complex part acquisition and labor requested. Although things did not go extremely smoothly the service department ultimately did the repair wonderfully and worked with me extremely equitably on the repair cost. The repair was done in the same day promised and I would not hesitate to return there for future service.

Great service, worked with Marissa and John; they were awesome!

I bought a new Honda CR-V from Performance Honda. Josh Hardwick was our sales person. I thoroughly enjoyed my buying experience working with Josh. We went in for a test drive and he gave us a quick run down of the car for us to drive around and determine our suitability. The dealer did not have the right color for us. Josh did not push us to choose other colors or Trim. He truly wanted to ensure we got what we wanted. We put in a deposit and he started working to get the car for us. During this time he went on vacation, but he ensured his coworker was in touch with us. This truly shows his customer first attitude. Recently, he was able to get the car with the color we wanted. During this process, he did not pressure us or push any accessories or extended warranty. Thank you for getting us the car and I would highly recommend Josh to anyone who is interested in buying a car.

I had such a pleasant experience purchasing my Honda Pilot at Performance Honda of Fairfield. Shopping alone as a woman, they treated me with great respect and worked with me to get me the best deal. A shoutout to my salesperson, Todd - he’s personable and a man of integrity. I would definitely buy another vehicle from them.

Everyone I worked with here was very nice and I never felt like I was getting the “pushy” sales experience. I left with a great car at a reasonable price with better rates than expected. I’d definitely buy from them again in the future.

I would recommend working with Josh Hardwick. He was able to find the exact car we were looking for in this very tough market, even working on his days off to make it happen.Friendly, knowledgeable and someone I would go back to in the future.

I bought a Honda CRV hybrid from Josh Baker. He let me test drive every vehicle I asked about and did not pressure me to make a decision. I was able to contact him when I was ready to buy. Josh helped me understand the touch screen and set up my phone for me. This the second vehicle I have purchased from Performance Honda. I will definitely go back there again.

Thank you Josh Hardwick for the fastest and easiest automobile transaction Ive ever had. From test drive to out the door was roughly 90 minutes! I had a few questions about the vehicle he did not know the answer to at the moment, so he took time to help me find the answers right then and there. The finance manager was extremely friendly, fast, and helpful in ensuring I had the best rate possible. I didnt feel pressured to purchase additional protections, warranties, etc. He was very respectful when I declined. It couldnt have been a better experience.

I worked with josh hardwick and he was amazing. Even though he was a mutual friend, he didn’t treat me any different. He helped me purchase my first new car and it couldn’t have gone any better. I will definitely recommend him to anyone that goes to performance Honda.

Marissa was outstanding and easy to work with. I wouldn’t hesitate to go back and buy another car from her.

From the moment I walked into the showroom I felt welcomed but not attacked. The sales associates were very friendly and professional. After the purchase I needed help the next day explaining how to use some of the features on my new car. I received the same professional, courtesy service then and they told me to come back if I needed anything else. I highly recommend them when looking for a new vehicle.

My husband and I had a great experience with Shawn Myrick; he was very professional and was attentive to our needs in car choice. Thank you for making this an eventful day for us and hope to continue doing business with you!

I arrived to my scheduled appointment and was immediately taken care of . The Tech was very nice and informative.

Shawn Myrick is the guy to go too! I went in just to test drive some CR-Vs and see what my options were with trading in my 2016 Civic. Shawn immediately came over to help me and answer any questions I may have had on the CR-V. Along with that, Shawn went the extra mile to make sure I was set up with a good deal that I couldnt pass up. Not only that, but once I was in my new car he helped me to set up my phone and showed me some cool features of the new car. He also went the extra mile to put my license plate cover on the new car when he put the temp tag in. I would recommend anyone to go to him, he makes what usually is a tiresome experience become one that is filled with laughter and joy. I would certainly go to him for my next vehicle.

Great dealership! Whole staff was immensely friendly. Marissa Bowman is an exceptional salesperson--no nonsense and very easy to work with. A fun place to find a new car. Be sure to bang the gong when you close the deal!

Had a great experience buying our 2022 Honda Insight. I first connected with Eric online, and we were able to finalize all our details before I ever had to drive down to the dealership.

I took my son there to buy his first car on his own. Jeff Rhoads went above and beyond to help my son get the car he wanted at the right price. I will definitely go back there for my next car. Great experience!!!

One of my least favorite things in life is buying a new vehicle. With so many sleazy car salesmen out there, its just something I dread. Ive purchased a few vehicles now from Performance Honda and its always been a very simple process with no sleazy sales tactics or the sense of being ripped off. My most recent purchase was a used truck on 7/9/21. Eric Jr. was the salesman and he was fantastic. Eric Sr. was the finance person and he was equally fantastic. The entire process was quick, painless and easy. Thanks!

PISS POOR CUSTOMER SERVICE! Reached out with an inquiry of a 2018 Accord touring on Saturday via online. Ross reached out to me, seemed to be extremely helpful! Told him my situation and that I wanted them to just look at my credit and let me know if anything could be potentially done before submitting my application to the banks! Total opposite, they ran my credit and submitted to the banks without my authorization! And via text I advised him of this! Still no phone call or text advising or telling me anything! And for Ross not even bothering to reach out is bad service! and went on and had them proceed without my approval shows they lack of customer satisfaction or appreciation! So I wouldn’t recommend personally anyone here for service based off my experience but I’m sure others will be treated different!

My husband and I have been looking for a new car for me since mine started having transmission problems. I work night shift and am a full time nursing student, I’m always in my car and on the road and I needed something reliable that I wasn’t worried about breaking down at 4 am on my drive home from work. My co-worker Ciara recommended Performance Honda, while it was a good 45 minute drive for me and there were many dealerships much closer and more convenient for us, we gave it a shot and drove up there.Dalton Traum had sent me a message earlier that week because I had expressed interest in a car on the website, I informed him that we couldn’t afford the car I had originally expressed interest in, we were still looking and I wasn’t sure when we would be in because of our busy schedules and he was very understanding and told me to take my time and come in when I was ready.My husband came in on a Friday evening, we asked for Dalton and were immediately helped. He took the time to get a feel for what we were wanting. I originally wanted a SUV but nothing was hitting all the other things I wanted in our budget. Dalton was great at listening to what I was looking for and showed us a car I had never even considered, a Honda Insight. It has the amazing mpg I needed, all the features I wanted plus like 25 more features I never knew existed. He explained in detail every feature about the car, rode with us for a test drive and explained how things worked, then let us test drive it alone and talk privately. We left that night without buying the car only because we didn’t have the funds with us for a down payment. We came back Saturday morning with my father in law. We did another test drive and worked with Dalton again, he never was frustrated with all the negotiating we were doing no matter how many times he had to go back and forth to his manager, we ended up on an agreement and my husband and I drove off the lot very happy in a 2019 Honda Insight. Dalton is a phenomenal salesman and gave us the best experience I could have asked for. Eric in financing was great too, he was a bit pushy about some of the add-on warranties and other things they offer but I understand that’s his job. The whole experience was quick, easy and as stress free as car buying can be. I will recommend Performance Honda to anyone looking for a car. We have been all over looking at cars, a few dealerships we left with me having an anxiety attack because of how pushy and rude the salesman were. This was hands down a great experience. Dalton deserves employee of the year! 👏🏻

Just signed a lease for my new Civic yesterday! I have now leased two cars through Performance Honda. Chris Jacob’s professionalism and customer service skills are an A+, 10/10. Highly recommend asking for him. I’ll be back again and again!

The experience was fast and easy especially with josh helping us out. it started from just simple texting one day to buying the car with all the help we could’ve needed the next. he was super knowledgeable on the cars and everyone there who helped me was super nice and caring. the inside of the building is super clean and nice and has a coffee,water, and hot chocolate machine which made the wait for they payment go by a lot faster. josh even recommended a website in case i ever forgot anything i could go there and just watch a video on it and be able to understand without digging through google trying to find an answer. all in all a great experience with great service and workers

While the actual work done by the service department is a decent level of quality I cant help but give this place a 2 star simply because their customer service Is next to nothing. I call to get a service at 7 a.m., when I actually arrived I. Was told the technicians wouldnt be in until 8 and from there its still an hour wait? Not only that but they charge a fee I wasnt told about on the phone until actually coming in. Each time Ive gone theres only a hand full of people that actually are friendly. Not only that but the last time I had service done for an alignment my steering wheel was still off center. I dont see a point in coming any longer

Sales rep was fantastic. Purchased a recently returned lease vehicle. So recent that it had not even made its way from detail back to the sales lot. Only disappointing aspect was I wrote a 5-figure check to this place and couldn’t get them to buff out a removable scuff from the front right corner of the bumper. Surely you have enough margin to finish detailing the car ... had it not been sitting down the street waiting to get detailed, it would have likely returned to your sales lot already buffed out.

Zac Crowley is the Bomb! He made our experience simple and easy, along with giving us a great deal. I love my new 2021 Sonic Gray Honda Civic! Will definitely be using him and Performance Honda for all of my future car buying needs!!

Had a great experience purchasing a new Ridgeline at Performance Honda. Everyone was pleasant to deal with, and fair. I would recommend working with them for your next vehicle.

Everyone was very nice and helpful. Kelsey was absolutely amazing and got me a car that I love

I recently purchased a 2011 Honda Accord and am very pleased with the sales/service department and the vehicle! Thank you, Shawn, so much for being willing and able to make this happen for me. You have a happy customer😊

We had a great experience! Josh H. was very helpful and knew the car we we bought inside and out. Highly recommend!

With being new to the area, I am extremely impressed with this dealership. Chris Jacob did an excellent job and I would recommend him to anyone purchasing a car. The thing I appreciate the most he heard what I was looking for and made sure I got what I wanted. Thank you Chris!!

We had a great experience here! We just leased a 2019 Honda Pilot. Dalton was super helpful and professional. He took the time to go over the different options with us and made sure it was a smooth and easy process. His manager, Eric was also very professional and followed up with us as well. Great job guys!!

Excellent service! Very through and detailed! Very friendly staff!!

Josh H., Antonio and Dillan were exceptional and made the buying process painless. I will recommend Performance Honda to anyone I know looking for a car!

Sam was an amazing sales person to buying my 2019 Honda Civic hatchback! He made it so easy and an amazing experience!

Performance Honda made my recent great buying experience great. Josh stayed late and worked hard to make it easy on us. Thank you guys!

I just bought a 2022 Honda CRV EXL Hybrid from Performance Honda in Fairfield. This is the third car I have bought from this dealership. Zac Crowley was my sales rep and was extremely helpful. This is the second car I have bought from Zac, who answered all my questions, understood my needs, and helped get me a fair and competitive price for both my 2022 Honda CRV EXL Hybrid and the 2010 Honda CRV EX I traded in. I HIGHLY recommend Zac and Performance Honda in Fairfield. You will have a wonderful, pressure-free experience and get a fair price for your car!!

We dropped our 2020 Honda Odyssey off on a Thursday night for a oil change and a recall on a popping sound in our stereo system. Friday I called at 1210 to check on the status. My vehicle was not ready for pick up at that time. I received a text with a video of a inspection at 1248. I then called to make sure my van was ready for pickup which I was told it was not and they were still servicing it. I called again at 450 in which I was told they were closed and the service ticket was still open so it would still not be ready and I would have to call back Saturday morning to check on my status. Saturday morning I have called 6 times leaving multiple voicemails with multiple people asking about my vehicle. Ask for a GM or the highest person available with Honda and was told NO they are not available to speak with me because they don’t work on the weekends????? So there is NO Supervisor available???? Finally at 144 was transferred to a young man who told me my oil change was complete but my stereo was not fixed. When I made this appointment I was told my part for my stereo was there (the lady went to check while I was on the phone) and it would be fixed. We leave for Florida in 3 weeks and the stereo has a terrible popping sound and it’s worst while watching movies. On top of all this we have 6 children and our other vehicle is not big enough to accommodate all of us. I was not told that they would have our vehicle for this long or else I would had asked for a loaner vehicle. This is absolutely ridiculous. I am waiting to hear back at this point it is now 2 on a Saturday they close at 3 and they are not open on Sundays. I will be driving up there also before they close and demand answers and a vehicle but I should not be put in this situation at all.

We would not recommend purchasing a car from here. We recently purchased a 2019 Honda Pilot. We were promised things that they did not follow through with. We have tried to contact the sales person multiple times and are given the run around. We also found out that our paperwork/title was sent to the wrong address. Extremely disappointed!! When you spend a decent amount on a nice vehicle, I expect to have a good experience with the sales team.

I brought my vehicle in just a few minutes before I was scheduled to be here (7:20am) and my experience was annoying from the very beginning. I scheduled my appointment several days prior and was told to take car of a battery sensory recall they would need to have my vehicle for a full day and a half.So I requested to get a rental. The rental office didn’t open for another 10-15 minutes.I go inside the lobby to wait for the rental office to open when the service associates tells me it should only take 30 minutes to fix the recall. At this point I am extremely upset considering I came up here with the expectation that I’d drop my car off, get the rental then be off to take care of other appointments I had scheduled for the day. Now that is not the case and I have no confidence these technicians or service associates have any clue what they are doing.I’ve been coming to this location on and off for at least ten years, to purchase vehicles etc and at the moment I am not eager to get back in here any timesoon.

Josh our sales person at Performance Honda was exceptional. No pressure, just friendly help in finding the perfect car for our needs and budget We indentified two cars, he gave use the keys to inspect and drive. Answered all our questions and once we pick one, work quickly to get us a fair price. Highly recommend you ask for him if you are in need of a new or used Honda

I was on a mission to find a used GMC Acadia Denali. I spent many hours and days searching for the vehicle that checked ALL of my boxes! I was able to get a GREAT deal on one that they had. It was EXACTLY what I wanted and I absolutely love my new Acadia Denali! I am so incredibly happy with it and working with Eric was very easy and I never once felt pressured. He respected that I only wanted that particular vehicle and did not try to sell me on something else! That meant a lot

Shawn Myrick made my car buying experience a great one. He communicated well, was friendly, and very professional; made sure my car was in good condition and detailed prior to driving it off the lot. (It was a used car). For the best car buying experience with a trusted salesman, ask for Shawn! Hes awesome! And I LOVE my Honda Pilot!

Myself and my family have always had a great experience with Performance Honda. I recently went in for a new lease and received great service from Salesman Josh Hardwick. He was personable, informative and helped me make the right decision. See Josh at performance for all of your Honda needs.

If you need a new or used Honda I highly recommend going to Performance Honda. I dealt with Josh and he was very easy-going and professional. I did not feel like I had been swindled in any way and was very happy with the price they gave me for my trade-in. Very impressed with the entire process from start to finish. By far the easiest car buying process I have ever experienced. Thanks Josh!

We live in Indianapolis and were unable to find the Honda CRV at the price we were looking to pay. It wasnt an unreasonable offer but no negotiations were offered at all.We found Josh Hardwick at Performance Honda and had an amazing experience. He was kind and knowledgeable. Got us the car we wanted and was able to get us a good price on our trade in.Well worth the drive.

I have, over the years, purchased many vehicles. I have had horrible experiences in the past. However, I honestly believe this was the most pleasant experience Ive ever had. The salesperson Ethan Lyons professional and very kind and courteous. He answered every question and concern I had. The financing person was exactly the same way. I would definitely refer anyone to this dealership.

Being a Nightshift nurse, I do my best work and research when everyone else is asleep. I found the car that checked all my boxes plus some online and made inquiry. Josh responded first thing that morning, with a welcoming email and eager to help voicemail. The majority of the process was completed from my phone. Which I loved!!! All I had left to do was come in and test drive the vehicle, before deciding to purchase. Josh remained friendly, professional, and easy going the whole time. He made me feel like he was looking out for my best interest as his customer and not just trying to make the sale. The whole process from beginning to end was smooth, quick, and easy, which I can appreciate. Thanks Josh, I absolutely love my new car!!!

Kelsey helped me with my jeep purchase. She was fast. Helpful. Kind. Funny and made the whole process very pleasant!!! Would recommend her to anyone shopping for a used car at performance honda!!!

Absolute great service provided by Larry and his team easy direct in & out

I originally called Honda Kings looking for the car I was interested in. I was very specific with the sales person who advised she would call me back. I waited 3 days for a return call but it never came. I went in person to Performance Honda Rt 4. To my surprise, the first salesman to approach me was Josh Hardwick. I have worked with before and my sister bought a car from.him. Josh didnt play any games, he is no nonsense and so am I. I had to wait weeks for the car I wanted to arrive ( out if his control, covid, shortages blah blah). He stayed in touch with me throughout the process.The financing was a breeze. The offer on my trade in was totally fair.After getting the car home I read over my documents and had a total meltdown because I misunderstood something. I texted Josh and was none too pleasant. Josh was calm, reassuring and even offered to meet up to explain further. The error was on my end and he couldnt have been more professional.I absolutely recommend Performance Honda and in particular Josh.

Purchased a vehicle and we live in Texas. Was a smooth process and efficient!

Everyone was very nice and provided a great experience!

Excellent experience with Kelsey! She was willing to work with me via text prior to coming into the dealership and had my test drive ready when I did come in. It was a quick and efficient process! Kelsey’s knowledge of all the vehicle functions was awesome. She has continued to answer questions via text after our purchase. Highly recommend her!

I purchased a car from Performance Honda back in December. I did most of the negotiating online and worked with a few different sales associates depending on who answered my inquiry. The initial exchanges were very pleasant and the reply time was exceptional. I decided to purchase my vehicle through Performance Honda even though I was quoted the exact same price at another dealership. I felt Performance Honda really worked to earn my business and even offered to deliver the vehicle. Now this is where things took a turn for the worst. Without going into a lot of details I feel like the communication really suffered after Performance Honda knew they had a deal. A week after the vehicle was purchased I was still trying to get all the documents to Honda. I sent emails that did not get answered and assumed everything was okay only for someone to email me a week later and say that the documents I sent dont suffice. I understand the delivery process has been a learning curve for the dealership, but I feel the customer service has suffered. I should have been enjoying my new car, but instead I was working with a dealership that could not get their stuff together.

I cannot express how disappointed I am with performance Honda . I’ve been a loyal customer for 4 years and within the last year I started having problems with my 2018 Honda Accord and every time I take it to be repaired or looked at in the service department they claim the fix the problems I’m experiencing with my car but then just a few weeks later I experience the same problem over and over and over again. I have took my car to Honda at least 10-20 times in the past 2 months with no good results not to mention I wait ages to get my car back when the job itself is only supposed to take an hour. Then they try to charge me fees that I bought an extended warranty to cover in the first place. I might end up calling someone hire up on this time around. I’m getting sick and tired of all the run arounds. It’s only a 4 year old car. Less than 50k miles.

Attention shoppers/buyers, I purchased a new Honda Civic early this month from Performance and I didnt have a great buying experience. It all started when the salesman offer to sell 3rd party warranty packages. I get it its part of the doing business. However I declined the warranties and was told I will not be asked about it no more when I meet the finance guy. However, once I made it to finance office the finance guy kept trying to force 3rd party warranties on me. I repeatedly told him no. After the shenanigans I requested my new car not to be detail because I didnt want any scratches on the car. When I got home later that night I went over it and found a very long deep scratch on the driver side roof of the car and paint chip on the upper right rear of the trunk lid. I contact the salesman about the damages. I was instructed to come back up and he mention that the dealership has pictures of the car before the car is put up for sale. The salesman indicated pictures would be review and my car will be review. When I showed up the salesman had a little attitude about the situation and claim the scratch and paint chip wouldnt happen if I let them detail the car the night I bought it. (LOL) You got to be kidding me right? I agreed to have the dealership detail the car. Once I got it back the scratch on the roof looked even worst. Another gentleman came out and tried to fix the scratch by rubbing polish compound on the car. It did not help and I now have swirl marks all around the area from the gentleman trying to help.I really thought from that Saturday I would be going to Performance body shop to have someone inspect the car. Got nothing in exchange but a headache, wasted gas, time, and energy. I had to follow up with the car salesman about what were the next plan of action. He told me to come up at a later date but not to Performance body shop. I am done with this. I live over an hour away. I will accept this as a lost. However, maybe my bad experience/review can help out the next person who is car shopping. I do not recommend purchasing a vehicle from Performance Honda.P.S. they want 100 percent positive feedback on the Honda survey. Regardless of my bad experience with Performance Honda.

After a long, exhausting search for a vehicle, I was ready to give up. Id been hounded by many Dealers and the runaround was just getting to be too much. And then I walked in to Performance Honda. Everything changed. I was treated with respect, allowed a hassle free test drive, and allowed to leave when I was ready - with no begging or intimidation. I did a little email dickering and negotiation and ended up with a deal I could live with on the vehicle I wanted. Easy Peezy.Todd Rion was great to work with! If you, like me, are closer to 100 than you are to 20, ask for Todd. He is there with us and understands us. Todd made my decision an easy one and made the entire transaction painless.

Very happy customer right here! I went right in knowing what I wanted, the price and how much my car was worth. We were in and out in no time at all! Eric T Meyer was helpful the entire time and explained a lot of my questions to me.

I drove in from Indianapolis to look at a VW Atlas and Conrad took care of me right away. They gave me a fair price on my trade and I drove the Atlas home the same day! Thanks Conrad and Performance Honda!!

We had the most amazing sale man we have ever had purchasing a car! Dalton made this experience so comfortable and easy. His response time with any questions or concerns are quick and attentive. Performance Honda is very lucky to have such a passionate salesman.

I had a morning appointment with Josh Hardwick to pick up a Civic EX and while they were putting fuses in the one I came for, I found a Sport TRG. Within a few minutes he changed up paper work. While the finance team put the numbers together Josh showed me the ins and outs of the car. In an hour and a half I was leaving in a brand new car. Josh even help me move stuff from the rental and took care of the rental so I didnt have to do a run around. Excellent experience as pleasant as could possibly be. Id suggest Performance Honda to anyone and while there go see Josh hell hook you up.

Amber in customer service was very nice and very helpful when I needed to schedule a service for my Honda car. She had a very kind voice and was great when I needed to call back and remembered what the problem was with my car. Thanks so much Amber and keep up the great work!

The service was exceptional! From sales to financing. They all were very helpful and provided me with all information to ensure I drove away in a vehicle. They have great promotions! Im excited i this dealership for my purchase 😊

Amazing service as soon as you walk through the door! Conrad and the rest of the staff couldn’t have made this buying process any easier.