I received a phone call from the new manager. She stated that my curbside orders were not being charged to my card and I needed to come in and correct the matter as soon as possible as her store books were off. She spoke rudely to me. This was not my fault but I was treated as if it was.Today I went into the store. Not knowing I was speaking with the store manager, I ask a lady for help, it was her. Once again she was rude to me. When I stood up for myself she stated, Lady do not come into my store with a bad attitude. I admit I got upset and said things I shouldnt have.We are in this store atleast twice a week. We buy our horse feed and all our supplies for the horses here.I use the app and order for curbside pickup. I am disabled and going inside the store is hard for me. I love to order horse feed and the guys are great at bringing it out for me and loading it. Now I dont know that I will ever be going back.My balance is paid for what the store manager said I had not paid for. While paying I ask for a number to call and discuss the phone call I got and the way the manager spoke to me. I had the cashier tell me they had several complaints about her and the employees were upset. After some thought I decided not to call. Maybe she was just having a hard time settling in. Then today I saw her behavior first hand. I called.I admit I was probably rude to her today after she was rude. For that I am sorry.I just hope she isnt as rude to the poor kids working there as she is to customers like me.
Friendly staff and reasonably priced on almost everything. Store is always clean.
Not usually crowded. Staff friendly and helpful. Plenty of parking. Have a decent selection of pet food (more for dogs than cats) and bird seed/critter food. Have pet safe salt to de-ice sidewalks, which is very difficult to find here when cold weather starts.
Bought my 60 inch bad boy zt elite here was an easy transaction
I go here often for some livestock items and their 4Health pet food for my dogs and cats. They always greet everyone that comes in, are very friendly and helpful staff, and the Neighbors Club offers are excellent. I actually prefer their reward program over Orschelns. I definitely will continue to be a longtime customer.
We bought a wheelbarrow 3 months ago & it started to break. When we talked to the store manager he said no problem well get you a new one & refund your money because they are on sale now & you can then repurchase the replacement one & get it for the sale price which will save you an additional $40.00. Everyone was so friendly & that was very nice of them to give it to us for the current sale price. I highly recommend doing business with them.
I found what I needed
If you are delivering with a 18 wheeler back in from the street. They only have a portable ramp so its a blind side back.
I love shopping here. You find great deals, fair prices, and clearance sales every day. Great brands and competitive prices.
I was so happy! For one i found a cute shirt 2nd i found pants in my size! They have a small women pants selection but they are the only place i have found that has good sturdy pants. 3rd my husband found ammo boxs. All on sale to it made me extra Happy.
Good place to find parts for the farm. They have more products than orchelens.
I like the store, but Ive experienced the following scenario one too many times...I go to get my dog some canned dog food. There are only a few stray cans left, so i grab whats there and head to the register. I ask the friendly Clerk, do you happen to have any more of this in The back?. The clerk studies the can intently, as if she is mentally perusing the back room inventory, and replies, No, i dont think so and continues ringing up my order and tells me what i owe.As impressive as her mental inventory may be, my previous experience there challenges the accuracy of her mental inventory in that they often do have more in back IF...(and heres the tricky part) you can get them to friggin call over the intercom and have somebody take a look.While I realize that my expectation that this should be part of her normal operating procedure is both unrealistic and unfair, i cant seem to help becoming irritated to the point where I dont want to continue to do business there anymore. So where i used to ask, Well do you think you could have somebody take a look please? Duh now i simply remain quiet and take my business elsewhere.That all said, I wont even go into the part about the shelf for these items always seems to be empty, as Im clearly the only one in town buying this well known and popular brand of dog food.
Always have what Im looking for.
Usually have what youre looking for in the prices arent too bad
This store is great aside from the nut job manager!! I picked up some pallets from them recently with permission from the assistant manager two days later i recieve a message on facebook from the store manager accusing me of being a thief and telling me she is going to have me arrested for stealing pallets from her store. I filed a complaint with the district manager about it and he laughed it of like it was nothing. I then made a complaint to there corporate office and was supposed to get a call back two weeks ago and still have yet to hear from them. Very unprofessional and dont seem to care about there customers or how there managers treat customers. I wont be going back as long as this issue remains unresolved.
Staff is always super helpful and polite. They also respect my service dog and do not try to pet.
Worked fast, made sure I was happy, they treated everybody the same. BIG THANK YOU!!😁
Very helpful staff. Great product and pricing.
I have been to this store many times as a customer, but this time around I was there as a technician the fix a printer on one of their cash registers. One of the things I like about this store is that they always have nice country and western music playing.
Friendly staff, good service and selection
This is my go to stop everytime Im in the area. Always find at least one great deal.
Always have the dog food we need
Great customer service and a great place for what I needed at the time
Awesome as always. Very helpful people.
There is some one there to greet you as you walk through the door, and very helpful
Fairfield TSC Keli has a decent team, Keli and team are always helpful and informative if youve got questions. Highly recommended!
Great place for garden and farm, home supplies.
Very helpful loading large items. Quick check out.
A good farm and home store, the employees are courteous and helpful.
Very nice and helpful staff
Clean, good staff, easy to get to, nice parking lot.
Great selection for anything farm related
The staff at. Fairfield were awsome 1-23rd 2018
Great place for pet stuff
Great staff. Never been helped quicker.
Always friendly helpful service.
They gots the things a man needs to do stuff on work things.
Helpful friendly staff. Lots of inventory
Love thos place
You couldnt ask for better
Great customer service!
I wish they had a store in St Petersburg Florida
Really great service
Love how friendly the cashier is!
Great customer service
Nice people Nice store
Never went inside......
Not very busy, quick service
Kinda high on ptices
Had what i needed for my chickens needs!
Nice Selection
Whats not to love about TSC
Smll plumbing fitting selection
Descent selection and service
Didnt go in!
Great place
Love the people
Great products
Friendly service
Good prices
Friendly and heldful when needed
The best,
Good people
Love it
Clean