Just finished buying a car from Don Beyer Volvo. Could not be more pleased with the experience with the help I received from Robert Graves. The car speaks for itself, but to go through the car buying process with no pressure from the sales team was a welcomed relief. Robert walked me through the various models and leasing and buying options; he was super knowledgeable on the vehicles; and then the closing process was a breeze. Kim then walked me through the vehicle and got me familiar with all the settings and options. Just a really positive experience all around. Thanks, Robert and Kim.

Couldnt have asked for a better car-buying experience. Our sales representative, Robert Graves, was a pleasure to work with. Super knowledgeable, personable, and a great communicator, Robert efficiently and without pressure tactics guided the process of learning about, test-driving, and finding the right car - then introduced the sales manager who offered a reasonable price without the need for haggling. Everyone at the dealership was very professional and friendly, Kim, the product advisor, gave us a great tutorial of our new cars capabilities and the financial manager guided us smoothly through the paperwork. We left knowing were in good hands as a new Volvo owner with the team at Beyer Volvo of Falls Church!

I had a wonderful experience purchasing for the first time at Beyer Volvo. The sales team is totally professional and very personable and I like the intimate, sophisticated setting of the showroom. There is a night-and-day difference between this and my previous dealer. And I love my new Volvo!I highly recommend making a switch to Volvo.

This has become my go to service spot for my Volvo. I’ve tried several dealerships over my ownership (in different cities and also within the DC area) and the experience here far exceeds any of those others. I am always able to make an appointment to get in, sometimes on short notice, and they’ve always been able to take care of my issues efficiently. I’ve had a great experience working with Nick Blank who provides courteous, thorough, and timely service each time I’ve been in. I feel he’s always been transparent about my vehicle and I can trust his guidance. The dealership has a very nice sitting/lounge area when I’m waiting but also extremely close to the metro for easy access to DC. This is not the closest dealership/service option near me (or the cheapest - it’s a dealership after all!) but I find it worth it on both fronts for the positive experience I’ve had repeatedly.

I leased an XC-40 from this dealership. Transaction was fine at the time but 7 weeks have elapsed and I still do not have tags, and the dealer has apparently failed to submit the lease contract to Volvo Car Financial Services, so I have no way of making the monthly lease payments.I have been unable to get a response from the dealer for days despite multiple calls and messages left with the GM, the finance manager, and my salesman. I should not have to work this hard to find out how to pay Volvo for the lease!

Nice new facility. Very Gattaca lol

Gorgeous place, like interior on point. Customer service on point, so helpful and welcoming! And the guy who helped us was amazing. Broke everything down for us, we were never left confused at any point. Service above and beyond honestly.

Nick from the service department was nothing short of amazing. I will continue to make the drive to this dealership - over the Volvo dealership much closer - without question going forward. Customer service and communication are exceptional!

I called Alexander Major yesterday afternoon to inquire about a Volvo S60 T5. The dealership was set to close at 7pm, and he picked up my call at 6:57pm. He immediately sent me the availability, full details about the vehicle and his immediate contact information. He was helpful, eager, honest and worked with me with the utmost professionalism. After allowing my husband and I to take the car for a test drive for a few hours today, I drove it back excited about the prospect of purchasing. The dealership gave me fair deal, through financing and out of the building within an hour, having purchased a beautiful car. This was by far the MOST positive experience I have ever had in purchasing a vehicle. I’m still a bit shocked by how well they managed this transaction and how efficient, professional and easy this process was. I’m so grateful to Alexander, the finance officer, and Beyer Volvo of Falls Church. They have, in less than 24 hours, gained a lifelong customer and my utter praise. If you are in the market for a Volvo, please reach out to Alexander and his team at Beyer. They will not disappoint! Thank you, Alexander!!!!

Awesome service & experience! Pete & Mike found us the right car/SUV that we wanted. They were patient and accommodating. Could have not been better!

Had a stress-free experience! We worked with Robert Graves and he was quick to respond, answered all of our questions (big and small) and just very pleasant and easy to work with. We had a specific need and a tight timeframe and Robert wasn’t deterred by that in the least. He was amazing to work with and I highly recommend him and the dealership overall.

I used to go to another Volvo dealership in northern Virginia but their customer service was not up to par. I was extremely pleased with the service Tiffany supplied. She was professional, courteous and communicated with me at every step of my service visit. I highly recommend Beyer for service.

HIGHLY recommend Beyer Volvo as well as Koffi, my salesperson. As a first time Volvo buyer, I didnt know what to expect. I was impressed by how straightforward & efficient the car buying process was here. Beyer Volvo gave me the best pricing out of 3 dealerships I contacted in VA/MD. Other highlights of my positive experience: 1. The showroom was pristine. 2. I was able to take my time on the test drive. 3. It was a pleasure to work with Koffi who is extremely knowledgeable & passionate about the Volvo brand.

Natalie went above and beyond for us - what a fantastic experience we had with her and the dealership in general. She was responsive to all of our questions/emails/calls, she had the car cleaned and perfectly ready for our noon appointment, walked us through everything with the car, sorted out all of the details in a timely fashion, was professional, and offered to help us if we need anything post purchase. Weve talked with many salespeople in the DMV area and Natalie was exceptional. Five stars!

Alexander was literally the best car salesman that I have ever worked with (I have owned 7 cars, and have experienced many, many more dealerships than I care to remember). He actually took time to explain the features of the car and did not try to push us into something that we didnt want/need. He was super friendly and genuinely interested in making sure that my wife and I left the dealership happy. We absolutely made the right choice in picking Volvo. Note that, although my wife had owned a mid-80s Volvo tank, neither of us had ever owned or experienced a modern Volvo product. After our S60 lease ends, we will 100% make Beyer Volvo our first stop in selecting a new car (hopefully something fully electric!).

Our sales person, Natalie, was ready for our late arrival to the dealership only 30 minutes before closing. She had the car ready for us so we could test drive it and stayed at the dealership until the whole purchase process ended, close to 2 hours after the official closing business hours on a Tuesday. She was very helpful and offered to take care of a couple of things that we noticed in the used car that were were purchasing that night. The financing process was quick and painless, and the person that helped us—whose name I cannot recall right now—answered all our questions. The car was delivered a few days later.

Wonderful Customer Service from Kal and very thorough process with Ryan and Christian. They made me feel very comfortable. They worked with me and offered me a great deal. I would highlight recommend!

My service representative was very knowledgeable, friendly and extremely helpful. He knew what my issue was and even provided a great suggestion for lunch while they serviced my wife’s vehicle.

My experience purchasing my recent car was the best I’ve ever had… There was no pressure, lots of information, and Time was taken on the front end to discern exactly what our needs and desires were. This information gathering and listening by the staff allowed them to help find the best fit for us as a family. Mike was a great sales person and Pete was very easy to work with. It will be hard to keep me away from a family owned and run business in the future as it was a far superior experience to any of the large dealerships.

Want to get a great service? Go for Kofi...hes great, honest, makes things easy for customers. Way to go! Even the family dog was happy!

Since the moment my husband and I place a foot at Beyer Volvo Cars in Falls Church, we felt right away well taken care of!We just moved to Falls Church City with our 2018 XC60 Volvo and I explained the lady we wanted to establish a relationship with Beyer Volvo Falls Church. Thank you!!! Your facilities are beautiful and the people is very attentive.

Don Beyer Volvo has a beautiful space and even better service! I highly recommend buying and servicing your vehicle at this facility; it’s far better than other Volvo service centers around the area. Thank you Don Beyer Volvo!

Came out of state and flew in to purchase a vehicle. The salesman worked with me well, and even picked me up from the airport which was great. The transaction went smoothly, but giving 2 stars because it is almost 45 days later and I still do not have plates. I have called 5 times and cant seem to talk to anyone that knows anything. They should of sent the paperwork to my state immediately and now coming up on 45 days and my temp tag is expiring. Every time I call they tell me the person is not in today. I am pretty sure no one works there.

Today I brought in my XC90 for annual maintenance. My service advisor was Miguel Jaime. Overall a great experience from start to end. their online scheduling tool works great. Upon arrival, Miguel was very polite and efficient. He checked me in immediately and had me out in just under 1.5 hours, despite having estimated 2 hours for the service. The facility and waiting area are immaculate. Scandinavian minimalist - nice colors, comfortable furniture, uncluttered, clean, quiet and peaceful enough to get some work done. Coffee was great too. My car was returned washed and smelling great on the inside. Thank you for the complimentary state inspection. Definitely wont be returning to the other Volvo dealer I used last year.

2 weeks ago I went into this dealer to buy an RDX that I could see needed a little work. My initial salesperson Kal worked with me to fix some things so it would be worth the price they were asking for it. However it took weeks and multiple visits back to the dealer where I was told it would be ready for pickup and it wasnt. The day I took it home I got an extensive drive of the car and felt it wasnt really for me. I felt I was rushed into it and the whole process had been a mess so I asked about returning which had been mentioned to me before but was now told wasnt possible. Instead I pursued a car at another dealer so they could just take the trade in. Here I discovered that the loan I signed for was significantly higher than what I was told, some of the math doesnt add up, and that the loan had been moved to another bank with my authorizing signature or notifying me of this change. This goes against a very important section in my sales paperwork and is a violation of the Virginia Consumer Protection Act. I was instructed by a friend to pursue a rescission agreement for the return and refund of my money immediately. Unfortunately the sales manager Max, who had been lying to me the whole time left and right and completely uncooperative unless I twisted his arm, refused to do such an agreement. Never have I met a manager who treats customers and their concerns with such unawareness and disregard as him. Not only did he yell and fight back, but he hung up on me in refusal. Add to the mix the debauchery and sleazy lies of the Finance manager Ryan, who pushed me into a bank I didnt want to be with and lied to my face in such obvious fashion that I couldn’t even process what happened, and I had the worst car buying experience of my entire life and I have been buying cars since I was 16. I felt less than human, walked on, cheated, forgotten, manipulated (especially by Ryan), and so mistreated that I want nothing to do with this vehicle they gave me. A vehicle that is still not in the condition that I was told it would be in when I came to pick it up the first and even third time. I will pursue legal action unless my requests are approved. Do not go here and especially do not trust anything these people say. Go to literally any other dealer.

Excellent customer service! Natalie went above and beyond to ensure the best of service was provided. Will be looking to Don Beyer for future purchases!

Exceptional service and knowledgeable about the Volvo that I purchased. The entire team was awesome at Don Beyer Volvo in Falls Church.I had a very positive experience they were respectful and patience also willing to answer all questions. Thank you Alexander Mayor for your help I have my tags to my car now and I’m happy. Also thank you Christian for everything. I’m so happy with my car it looks great! Feels great! and drives great. Awesome place to buy a car 📌

I bought a new XC40. Once I decided to buy was was out of the dealership in 30 min. Zero up selling and was the easiest car purchase I have ever made.

Fast and friendly service. I’m happy I bought a car here.

I had bad experience with service. They almost charged me 250 though I have warranty is still active. The service is simply not up to the mark.

My female sales person was exceptional great. She could earn my business and recommendation to my friends and other associates. I would highly recommend your dealership.

Excellent service experience. Friendly staff. No pressure to perform work other than agreed. State safety inspection included in service as well was a car wash upon completion.

I had a perfect car buying experience. I’m a hesitant new car buyer because it’s all Mission Impossible now. But these guys were great. Held my hand the whole time (not LITERALLY, of course, this is a pandemic after all); spent an hour explaining my new high tech car to me. And I am encouraged to come back in a week to have the stuff I already forgot explained to me (after I spend this week reading the manual, obvs). All good. All awesome. Most highly recommend. (And my new car is GORGEOUS... Maybe I said that, it bears repeating.)

I wanted to say again how professional your staff was when they worked with us in purchasing our new 2015 Kia Sedona. Milo called us back within five minutes of contacting your sales dept. to get more information about the vehicle. This positive interaction and Milo saying “we’ll do what we can to get you in the car today” was actually true!Upon arrival, Milo spoke with us and then Kamiran worked with us mostly with the paperwork and assisting us with the test drive procedure. Very helpful. Not once did we feel pressured from any of your staff and after working with our budget we were signing the paperwork with good natured Johnny who answered our questions.This professional and attentive service was much appreciated during this important financial decision for us. We are sure you hear the good and bad with sales but please remember this positive interaction the next time you hear some negative comments.

I used to work at this dealership long ago, which is why i brought my 1993 Volvo 240 to them with electrical issues. I knew they would be able to take care of it and they did!Thanks Sean Kelty and crew.Parts department is also excellent and I can still rely on them for parts even for a car this old. Mostly small stuff as Volvo doesnt make a lot of the parts for these cars anymore. Not the fault of the Parts department obviously.

Thanks, Don Beyer, for a great experience with my recent lease renewal. Alex Major did such a good job that he made me decide to switch dealerships. Alex LISTENS. He also knew the details of the vehicle inside and out, making the decisions about which features I need easy. And, finally, Alex always made himself available when I needed him, even though I could tell he was busy... I think we started and finished our lease process within 24 hours. Thanks also to Christian and Kim for key support. Ill certainly be back!

Miss Natalie was such an amazing car saleswoman, we are going to be really happy with our new volvo xc40 recharge!

Everyone here was so friendly and not pushy at all, went out of their way to find the exact car we wanted. They are very knowledgeable and have great advice. I’d recommend them to anyone looking to purchase a Volvo!

Don Beyer has the best customer experience for Volvos in the area! The people are friendly and knowledgeable and the wait area is brand new!

I have nothing but positive things to say about my experience with Don Beyer Volvo. Everything from listening to the issues with my car to the timeliness and quality of the repairs. They got my car back to me promptly and the cost was very reasonable. I am super happy I chose them to work on my car!

Great experience working with Glen! Highly recommend. So far we are very pleased with our new Volvo. He even drove over the car after paperwork was finalized when we had to leave so our toddler could nap.

Sean and the Beyer Service team do a fantastic job ... easy, complete with superb quality

Fabulous customer service! I had Sean as my service advisor…. Love this dealership!

I bought my car from Natalie who was amazing, efficient and knowledgeable. She also delivered it during COVID, showed me all the features. Seem less and professional experience.I had an issue with my car needing service, Robert at the dealership not only assisted us but waited after hours for my car to arrive, getting us into a loaner.Top notch in every aspect, highly recommend this dealership

They lured me out to the dealership under false pretenses and wouldn’t even admit it. I know it’s the nature of the industry but I was mislead or deceived by everyone I spoke with. The sales manager was a master of avoiding answering questions by either distracting me or talking about the subject I asked about so much with no reference to the actual question I was either totally confused or completely forgot what my question was.The sales manager kept asking what they could do to make the deal work. But the answer to that question wasn’t lowering the price of the vehicle or negotiating interest rates it was a secret he kept in an effort to get me to pay as much for the car as he could squeeze out of me.The best was being told I could only view the warranty coverage during the signing process. When I asked to see it the sales manager brought up a comparison of how long the warranty would last mileage or time wise. He would only verbally explain the coverage in the vaguest terms possible.Don’t take this too personally! I feel badly for the kind of actions that are necessary for you all to be successful!I would have bought the Pacifica I was looking at because it is exactly what I wanted. It checked off all my requirements except I couldn’t get anyone to tell me if it came with a full size spare, if there was a manual, where the spare tire was located… the girl who showed us the car knew nothing about it. Which probably wasn’t her fault since we had an appointment with someone else who wasn’t able to keep it. I had to pull the comparison between the vehicles up myself on my phone because it was the only way to get certain information.This was just a very unprofessional and disappointing experience. I know it’s not a ton of money but for me putting $15k down is a huge investment and I was expecting more consideration based on that fact.Last thing, I was told 10 Pacificas were on the lot, but I was not told that only two of them could be viewed or purchased. I know that’s not a lie, it’s called deliberate deception.I’m sure no one even read this but it felt good to vent what I found to be a customer service nightmare.

The experience you can be assured to have at Don Beyer Volvo is what you would expect from a luxury automaker. It was easy to call and set up an appointment that was less than a week away. Clear markings indicate where to go when you arrive with the only confusion stemming from the markings on the identical glass automatic-sliding doors (there’s a 50% chance of being right if you’re not paying close attention). Once inside the service advisor area I was quickly acknowledged and checked in.Volvo is known for safety and the Beyer-Volvo service department should be know for just the right amount of communication. I waited in the comfortable waiting area for my vehicle and received a combination of SMS/text and face-to-face updates. At no point was I left wondering about the status of my repair. Additionally, the reception staff was friendly and helpful.This Volvo dealership has recently been remodeled/renovated to match Volvo’s most recent showroom styling (think of an Apple Store). It was a little hard to find a quiet area to take a phone call, however there was plenty of seating and power outlets to plug-in should you need to address work while you wait. Also good to note that there are at least four EV charging stations in the customer parking lot.Regarding COVID safety, there is plenty of space to give distance between others, hand sanitizer stations are available, and mask-wearing was 100% among customers and staff. One salesperson was phoning-it-in by consistently improperly wearing their mask, maybe they were having an off-day.10 out of 10. Would recommend Don Beyer Volvo to service my Volvo over other area dealers.

*Update* - 02/09/2021I got a call from Max a manager at Don Beyer Falls Church almost immediately after posting a one star review. He was very nice and respectful and offered to provide us with black rubber floor mats and a black rubber cargo mat as a way to apologize. My faith in Don Beyer Falls Church is restored! They went over and beyond to make us happy and we are very grateful. Thank you Max!!Don Beyer Falls Church promised one thing and completely went back on their word after we drove 60 miles to buy the car. We bought the car and are happy with our new Volvo but if you do business at this Volvo please make sure you get everything in writing during negotiations because they do not honor their word and take advantage once they have you in the door.

Ive owned a lot of cars, and this is honestly the best experience Ive ever had. From the moment we walked in, we were treated honestly, and never felt pushed or sold to. Robert [Graves] was so patient with my indecision on color combinations, and told me more about the Volvo we bought than any other salesperson had told me (even more than what Id read on Google!). Ive always prided my own company on approaching every client with a family or friend feeling-you mean a lot to me, so whatever is important to you, is important to me and I have that expectation of those from whom I do business with. Robert (and the Sales Manager, and even the Finance Department!) did that and more, and I would absolutely recommend them to everyone!

I recently purchased a used Volvo and needed to have the radio repaired. From the moment I brought my car in till the time I picked up My car I was informed all along.

Outstanding service and experience, thanks to Nick, a friendly pro, and his team.

Please see follow up at the bottom of this.They are incredibly professional, knowledgeable and do answer all the questions. However, there is a deterioration of their culture as they deal with the Volvo brand. Do they do the job? Yes. Do they price reasonable? For a Volvo service dealer, yes. Do I feel when I am giving my car I am getting a better car back with quality details to take care of my car? Absolutely not. I have never put any review on almost anything, so me making this effort to share this with you disappoints me. Normally they can be a 5-Star sevice.... but there is a culture issue on how they manage the vehicles when they hand them to you and walking you through the work.... it is a Volvo, not a Toyota Tercel. I am sure they will fix this and a bunch of people will write awesome reviews. By the way, I own a Volvo XC-90.Follow up: I did communicate with the Volvo Service folks after. I can tell you that it was a great conversation. Again, absolute professionals and know what they are doing. As I talked it through with them and further reviewed the situation with them, there is actual work being done by them to resolve some of the nuances on culture and branding. That is the best part about Don Beyer Volvo, they will do something about it. Not perfect, and they do not need to be. In the coming months you will see a whole host of additional services that they will offer that will get to what my point was in this review. Thank you to Don Beyer Volvo - you are doing exactly what you are supposed to do - keep getting better.

Not a great experience, and unfortunately this is consistent with our experience thus far with this dealership . When we bought the car (as a CPO); we were told the curb rash would be taken care of and the dirty/damaged fobs would also be taken care of included with the purchase. Neither happened . We moved on, a bit disappointed but life is too short to get upset about unkept promises by car dealerships and condescending & careless comportment by the sales staff. A few months after the initial purchase, we brought the car in as the sunroof stopped functioning. We also asked to purchase rubber mats again, as our first attempt was met with a non-response . The mats this time were in the car but strewn carelessly in the back of the car when we picked it up for the sunroof repair. Would have been an immeasurably better customer service experience had someone simply inquired if we’d like them installed and done so. Again; life goes on and these are all manageable things but it’s evident there’s just a lack of care for the customer experience at this dealership. The sunroof is fixed now so we’re hopeful we have no other electronics issues or otherwise to avoid coming in again.

Good experience and friendly environment. They were able to expedite processes for the car I was interested in to test drive and finally purchase.

At first I was skeptical, but I’m that way anytime I buy a vehicle but Beyers made me feel like I was actually a part of the Volvo family. I worked with Khalid Ibrahim and he was very patient with me. We literally exchanged 93 emails to make sure I got the vehicle with everything I wanted. He made sure that I was provided with all the amenities and comforts I wanted in my XC60 T5 Inscription. I was pleased with his delivery. If I were to rate him from 1-10, he would be a 15 bar none. He made my experience one of few worries, and kept regular communication with me to make sure my demands were met. I’d highly recommend Beyer Volvo. They really make you feel like family. Please ask for Khalid, you’re be glad you did!!!!

Amazing buying experience and Perfect suv!! I got the 2021 xc40 t5 AWD r-design in glacier silver with a charcoal top. ❤️‍🔥❤️‍🔥❤️‍🔥 They had exactly the one I wanted and my sales girl Natalie was so nice and knowledgeable 😊 She made me very comfortable and at ease even with my crazy car buying anxiety lol. I know that if I have any issues, she will be just a text away for me. I’m happy I went to Beyer Volvo. 😎🚙

We bought our XC 70 wagon in 2005 from Don Beyer and have always had it serviced there. The service has consistently been excellent. Clear explanations are provided of any work recommended, including whether it should be done at that time or can be deferred. My current service adviser is Sean Kelsey. I would recommend Beyer and Sean to any Volvo owner seeking quality service at a fair price.

Professional, prompt, and we were able to track progress online. They fixed a problem we had been having with the Volvo’s a/c for over a year. Excellent service.

On our second XC90 and on both occasions, weve been treated to exceptional service. Seek out Mike Moore, who is one of the nicest sales reps that Ive dealt with. He worked tirelessly to find the exact car that we wanted and we couldnt be happier with the car. Speaking of, make sure you get the Polestar upgrade, you will not be disappointed.

Our salesperson Dexter was absolutely amazing. Very knowledgeable and genuinely cared about our needs not just a sale. Definitely recommend!!

Exceptional service and knowledge. The entire team at Don Beyer Volvo treated us with respect, patience and eagerness to make sure all of our questions were answered. Kofi ended up spending an entire day with me! It was my first time to drive a Volvo. He handled our transaction flawlessly from beginning to end. This was by far the most pleasant car buying experience we’ve ever had. We look forward to a long relationship with Don Beyer Volvo.

My girlfriend was looking for a car for awhile and we though we found ours here. Unfortunately it wasn’t what we were looking for but being 3 hours away Dexter went above and beyond to send us videos of the car and helped out by offering different options to purchase the vehicle being so far away. Although we didn’t get the car the service was excellent and would definitely do business with them the next time!

This is a review for the service department. Earlier this week I brought my Volvo in for scheduled maintenance, two recalls, and a state inspection. Sean Kelty and his colleagues took great care of my car and me. Everything was handled in a thorough, professional manner with no surprises, and the work was finished earlier than expected. It was also my first visit to the new Beyer Volvo location, which looks great!

Nick Blank was the Service Advisor for a recent repair on my XC60. He was amazing. This particular situation required his having to go directly to Volvo for the answer, which he gladly did. Also, he communicated with the warranty company to ensure that the repairs would be covered. He got me a loaner on very short notice and communicated with me often about the status of the repair. Well done, Nick!

I had an excellent experience with Alex Major at Don Beyer Volvo. He was helpful, knowledgeable, and incredibly responsive. With a decision as big as getting a new car (at least it was for me), its a great feeling to know you have someone helping answer your questions and not being pushy. The actual facility is incredibly clean and all staff are super friendly. I was impressed with their inventory and was happy to have purchased my new XC40 from them. Thanks to the whole team for making it an easy and enjoyable buying experience!

The service, parts, and floor staff are all very pleasant and professional. The new building looks great!

Honestly I have to say it was a great experience coming to this dealership to get my sweet S80 serviced.Nick took absolute great care of me and my car while I was there. I was in an out super fast and my car never ran better!! It was perfect. I must say the real hightlight of my exeperience was when I was attacked by a cicada in the showroom!! The receptionist literally saved my life. I didn’t catch her name but THANK YOU🤗 With Volvo being eco an environmentally friendly she saved both me an the cicada; me from running the showroom windows in terror of the cicada and he cicada by capturing it an releasing it back into the wild!! She deserves a merit!! 👍🏾👍🏾 I will be returning an they did an exceptional job. Also might I add everyone was dressed exceptionally well!! Y’all rock!! 👍🏾👍🏾👍🏾👍🏾

Friendly, efficient, and fair. Thank you!

Excellent experience best I have had when it came to purchasing new car

Mr. Schmied provided detailed explanation and professional suggestions. Perfect service with great patience.

DB Volvo is a great place--service was swift and thoughtful. We enjoyed working with the team for both the purchase and for installation of an accessory afterward. Thank you!

Worked with Nick first time for My Volvo XC60 service, it is really great experience. He explained every thing to me clearly, and even I forgot mention the Volvo recall and safety inspection expired, he also did the service for me, technician did through check without exact charge. Nick and team are really nice and professional. Definitely will work with Nick for my next service.

Making an appt. was easy and convenient.Sean handled my service request in a friendly and efficient manner.Always a pleasure getting my car serviced here.

Had an exceptional experience leasing a new XC60. We worked with Alexander Majors and he was knowledgeable, patient, no-pressure, and had a great attitude throughout. Who knew getting a car could be this pleasant?!

Sean Kelty provided great service. We were passing through Falls Church on Good Friday from NJ and experienced noise from our front passenger side suspension. Don Beyer Volvo took us right in to identify the problem: a bad strut bearing.

Unfortunately I’m still having a bad experience with the sales department. I bought a used car 2 months ago, and until today I haven’t get my license plates. I had called the manager several times and they don’t respond ! I feel there’s race discrimination because I’m a Latino woman. I will never buy a car again at Beyer Volvo cars Falls Church and I will never recommend it !

Really enjoyed working with Alex, an upbeat and accommodating young professional! Quite a departure from the stoic act at so many other dealerships in the area. Also, he really, I mean really, knows the product.

Great service as always at Don Beyer’s Volvo at Falls Church. Ask for Sean Kelty. His recommendations are always spot on and he ensures that the service is completed and that my schedule is accommodated. He is the best!

I had a great experience here as I have been to other volvo dealerships in the past and service there was lack luster. Big thank you to Robert G. Who helped me to decide between an XC90 or XC60, and on my schedule which kept him way late on a Friday. I also took my XC60 in for repair work on the rims and they came out practically new! I love my Volvo and I’m glad I chose it over other vehicles.

It took me less than two hours to buy a car here in 2020. Today is the first oil change for a new car in 2021, and I told them that they only need to change the oil, other things dont need to change, and I give the car at 9:10 in the morning. Three hours have passed and they havent finished yet. I really dont know what kind of work efficiency they are doing to make them spend such a long time. Im also an autobody technician. I can finish the work in 15 minutes. I dont know what to do in 3 hours. Even if they update the files, it should be finished in 30 minutes. I thought it would be quick, so I didnt have breakfast. As a result, it was already 12 oclock when I got the car out！！！

This was our best EVER car buying experience thanks in large part to our salesman, Robert Graves. Robert was extremely responsive and knowledgeable. He worked to accommodate our complicated schedules and ensured that our test drives gave us an accurate experience with the car. He and their stellar Finance Director, Nimat Naderi, made the actual purchase a pleasant and efficient experience. I learned a lot from Robert about the car, but they also provide a specialist who explains all the features and the amazing but complicated technology. I am enjoying my car even more as a result. Thanks for all the great support!

I just leased a 2021 XC90 with Mike Moore. He was wonderful to work with! He was so very helpful and the experience was so pleasant! No pressure at all and he genuinely wanted to make sure the process was simple and easy. Will continue working with him again! Oh and I love my new car!!

The team at Don Beyer Volvo were customer service driven and professional. New to the area, we serviced our Volvo for the first time here and the service representative, Sean Kelty, provided courteous professional service, one of the best service experiences we have had at any dealership. We also leased a vehicle, Alex Morgan was our sales representative. Alex was focused on finding us the exact vehicle and options we wanted. He dropped the new vehicle off at our residence and from the comfort of our home took all the time we needed to review the cars functions. After the sale, he continued to make himself available to answer any of our questions and made sure we were 100% satisfied. I realize buying a vehicle can be unpleasant, but Alex made the entire experience friendly, professional and no sales pressure. We would use Alex Morgan again for any future vehicles, highly recommend him. The GM Peter Keterson has assembled a 5-star team.

Always easy and problem fixed while I waited in their beautiful showroom. Sean is responsive and gets the job done!

They just cut me off rn

Great Service All Around! Highly recommend the Valet service - reliable, great system to keep you updated on status of car and super helpful.

Beyer Volvo Service is consistently top notch. They always go above and beyond to provide quality service in a timeline fashion. Recently, I worked with Matthew, who solved my issue and got me in and out within an hour.

Great experience and prompt support.

Mr Craige had a great knowledge of my issue and acted professionally to assisted me with my car.

I had some minor issues with my car and they were able to resolve them all quickly and professionally and everything was covered by warranty. They have an awesome pick-up service but its only for service over $500. If you have a big service coming up like 40K check-up its definitely the way to do it.Ive worked with Matthew and Nick who are both fantastic.

The service techs always seem to do a great job of explaining everything, and giving me the pros and cons of any particular service. I feel the process is transparent and I feel as if Ive been treated with integrity.The only downside is that loaners never seem to be available. Their policy is that any service that is under 2 hours does not warrant a loaner, which seems reasonable on its face, however, Ive never left the dealership in under three and a half hours. Many times the service has lasted most of the day, meaning I have to wait in their showroom the entire time. In one instance they did offer me an uber ride home in a junked out civic.... so, yeah. At other dealers (VW, Mercedes) I was typically put in a loaner for anything that might take longer than an oil change if I asked. Id expect the same from Volvo.But otherwise, the service experience is top notch, the showroom is nice and the space is clean. The service folks are great.

We are the proud owner of the coolest, brand new Volvo V5 Momentum! Natalie gets all the credit for going above and beyond the call of duty--the whole time never acting pushy. At the last minute, I asked if they could install a bike rack. She not only found the last one in the country, but gave us an advance by buying it with her own credit card, then helped with the installation! And how could we not take advantage of 0% financing? Im looking forward to many years driving this vehicle.

Work on XC60 was do in timely manner as promised. Excellent experience

Came in for my 10k mile Volvo service. Nick Blank was my POC and was fantastic through the entire process. Keeping me updated before coming in and then while I was there, his customer service was fantastic. Made the whole thing very painless and even had some good faith updates done. This dealership offered a great experience and I feel confident coming back to them for service.

Awesome experience with Kal. Great salesman along with being an all out genuine person. Drove 2.5 hours to buy a vehicle from Beyer Volvo. Dealership is clean, professional, and welcoming.

Best car buying experience Iv ever had! I have been car shopping for a couple weeks and was not able to find what I was looking for and found a lot of the dealerships pushy. I stopped into Beyer Volvo to look around and test drive. The service was so great, everyone was so talkative and friendly and they listened to what I wanted and was looking for. This was my first Volvo purchase and could not be happier! Thank you Alexander Major for taking the time to listen and work with me!!

Outstanding car dropoff service. Clean facility, super friendly and knowledgeable staff. Very impressed!

Great experience with Robert and the team for buying my xc40. I contacted a number of Volvo dealers in the DC/Baltimore area and Beyer was the only that that didnt try to play pricing games or sell me a car that had nothing to do with what I wanted. I was patient and waited to find a car that met my needs, pricing was straightforward and fair. I used the Costco car buying service so Im sure that helped. Even got a hitch and roof bars installed before I picked up the car so no extra trips back to the dealer.

I bought a CPO car at Beyer. The experience was of a no-pressure sale environment by the sales consultant which serviced me, Omar Pinto. I had a loan pre-approved by an external financing institution, and the dealership at my request needed to contact it in order to understand a new process that enabled not to run a second credit check. The finance managers took the time to cater to this request even though it was close to the closing hour, which I appreciate. Overall, a very good purchasing experience.

Had a great experience buying a new car with Alex at Beyer. Alex took his time with us and helped us better understand the differences in the models, the options, and the packages. Team was very supportive and helped us to find the options that worked for us.

I recently purchased the CX-40 from Robert Graves at Don Beyer Volvo. I dreaded the process of buying a car, but Robert made the experience great, no pressure and a lot of great information. I considered other cars, but the service was so good at Don Beyer that it was easy to decide. Once I purchased the car, Sophia was very helpful in orienting me to all that the car had to offer. Great experience..highly recommend.