Horrible customer service. I have a granite piece I picked out and don’t think o got the right piece first off. As by the pictures you can see it is not the same. Next there is a strap mark that you can see in the granite. Where a strap was used to pick up the piece. Derek, along with the fabricator came out and the fix was going to be full replacement or them fixing it by grinding and resealing it. The resealing we were told would be 2 or 3 days. Now they are saying two weeks. So I am suppose to have no top on my island for two weeks? Seriously this is terrible. Paying good money for granite and to have it so screwed up is beyond stressing me out. Never again will I use this place.

Ive been doing business with Hilltop since they open their location here in Dallas currently working with Derek and reason why Hilltop is my first stop for every project Dereks always on top of things and goes above and beyond

Oh I love using Hiltop because Derek is so helpful and knowledgeable to work with and the quality of their products is very very good! I recommend them for all your needs. But ask for Derek. 💛

After a few go rounds with Hilltop and Dallas Fabricators we are getting things done finally. They are coming out to get our granite and fix it. I for some reason cannot delete my other review when we began the negotiations for the fix. But they are fixing the issue and I am happy that they are

What a wonderful experience we had shopping for granite today. Your showroom manager, Liz, was extremely helpful and congenial from the very beginning of our experience. She was extremely knowledgeable and answered all our questions, even making it possible for us to see slabs that were behind others. She spent plenty of time helping us but didnt hover over us for a decision. I did not expect to find exactly what I wanted first visit, but this well-organized showroom and Liz made it very possible. We are very happy customers.

We have been looking for Marble and Quartzite material for my new homes around the DFW area. After looking at all the options available with major suppliers, we ended up at the Hilltop, Dallas, Texas. First and foremost, they have an excellent collection of materials and a great service. We visited the site multiple times during 5 weeks to select materials. During each visit, Mr. Chetan Surti or Mr. Nilesh Giria spent countless hours showing us all different options without any commitment from us. We love their hospitality and professionalism in delivering the highest quality service. We would highly recommend Hilltop for not just the Marble, Quartzite, Granite, and Quartz but also their tiles and a large selection of porcelain. We even bought Pavers from them. Hilltop is truly a one-stop solution for all materials you need for your new home.

I have been here 3 times and every time I visit my set of mind is up grading. Thank you Hill Top^^

My wife and I had looked everywhere for granite for the house that we are building. Hilltop has an impressive selection and their sales rep, Ana Morales, really helped us learn about granite. We found ten consecutive slabs of beautiful granite at a great price and Ana helped us check each one. She worked with our stone fabricator to arrange delivery and made the process so easy that we ended up buying our tile there too.

Well, things started out great. Found a beautiful stone, was told that it wouldnt etch, stain, or chip. Had it fabricated and installed through our contractor.Within a years time, we had two incidents of etching, a chip and multiple impact spots (which means its also not as durable as they told us since we never intentionally hit it with anything). I reached out to Hilltop to try and get some answers and initially they were very helpful. However, they informed me that they mislabeled this product and it should have been labeled as something else.I was offered 2 new slabs, but I would have to pay the fabrication costs - plus my entire kitchen was already designed around these stones. This didnt feel like a great option to us, and their alternative (at that time) was a one-time repair of the stone worth about $250. We felt there was somewhere we could meet in the middle since we now had an installed stone that would require yearly (at least) upkeep, which is not what I was sold, or signed up for. We decided to go in and meet with the owner to work it out directly.The owner blamed any issues on the fabricator, and took zero responsibility for any of the previous mislabeling comments. He called me a liar and said we were just there trying to get some money out of him. We were simply there to see if there was a solution we could find in the middle of $7-10K in additional cost or $0. He was not willing to work with us at all, and was extremely rude. We walked away with nothing and still have a stone from them requiring yearly upkeep.Meanwhile, the stone on sale at their store now has a different label. They did not stand behind their product with us, were not willing to work with us, and chose a confrontational approach when we met with them. All of this in mind, we would recommend being careful when purchasing from Hilltop.

The Granite show room is nice. Slabs are organized well and they will pull out any slab for you. There are tons of options. I worked w/ Chetan, the sales rep, and he was very helpful.The star of the show was Liz, their Showroom Manager. She went over and beyond every request I made to assure that I was comfortable with my slab selection. She was able to provide me very helpful details on the state of her inventory.Customer service is impeccable at this place and so long as you verify and ask questions with any business transaction, youre going to get what you want. Highly recommend these guys.

Do not buy here if you’re a fabricator. Enrique and Derek are rude and completely unprofessional. My customer put material on hold and no one has any idea where the hold it. Enrique came out of his office very angry telling the girl at the front to not get involved because it just complicates things, when she was the only one trying to help. 1 star for Anna. Stay away from here.

Excellent customer service! I am a very very picky and indecisive person and not one time did I get less than great service from Hilltop. Not one eyeroll or dang... shes back look from the employees at the front. I had a few of those looks from other stone yards. I walked thru their doors numerous times before finally pulling the trigger on a gorgeous white Carrara Marble for my kitchen and bathrooms. The lighting in their warehouse is awesome for showing off all the different slabs. Its been a few months now and I could not be more happy with my choice! Thank You!

I came out here with my mom to look at granite that was on hold for her new kitchen and although it was quite toasty in there it was a great experience. The Vice President of sales helped us and was so knowledgeable. He gave great advice and even helped with all the math that is involved to make sure we could use 1 slab instead of having to purchase 2! To all of you that helped us today... Thank you! Thank you!

Great selections and nice customer service! I have repeatedly worked with Ana Morales, who has been an amazing professional - readily available, knowledgeable and friendly. I HIGHLY recommend Ana!

Being in the fabrication business for many years, there are 3 critical attributes I look for in a supplier. 1. Quality 2. Price 3. Customer service My experience is this company as excelled in each category.Thom McClinton Hard Rock Granite and Tile, Inc.

Such a great company! They have a wide selection of exotic material and a friendly staff. Highly recommend.

Very nice selections and having the slabs organized by type and even by color really helps! We purchased some beautiful granite here!

A great place with superb customer service by Ana Morales and Lindsay Ann. Thank you for taking great care of us!!!

The Hilltop team never cease to surprise. All kinds of stones available. Be sure to find what youre looking for. Thank you Hilltop.

I highly recommend this place to my customers they have the best prices around the dallas area. Jumbo size quartz slabs and a huge selection of very clean granite.

Great selection, staff worked seemly with our GC and fabricators to install on time and with quality. I am back for my second counter top for our new home.

Awesome showroom, great selection of stone and the staff is very friendly and helpful!

Excellent variety in their warehouse and helpful staff.

Having a good time and buying granite at low prices!

Hilltop granite is the best of best in the metroplex😍❣️👌

Very nice associates with even nicer granite!

Celebrating with our friends of Hill top.

Great Company and good customer service

Great company to work with 😘

Great Customer Service

Grate coustomer service

Highly recommend!

Great staff

Hilltop the best material good service and good prices