First time at Casa Hermosa and was very pleased. Leo was very helpful and friendly.Really good value for money. We got a great discount. Definitely a company who will be pleased to deal with for any future requirements. Thank you Casa Hermosa
Went in for a washing machine. The customer representative was friendly, professional, and informative. He didnt ask more questions than needed. A clean, quiet place. The financial plan was hassle free. Definitely would purchase here again.
Love this place James gave me a really good deal. I got a freezer and a bed. he wear the best suits. His suits are crazy just love this place. Jerald is super nice too thank you Casa Hermosa just the best place
Love this place Donna and James w. really made me fell great 👍 and gave me a great deal would go here again thank you James for everything love your suit. Casa Hermosa is great place to get furniture 🤠☺️❤️
We got a Jw sec in Brown. we love it . thanks Donna and the whole casa hermosa furniture team. Thanks Guys for all the help and the great financial options
Bought a wood stove from this place. I found a cheaper place but casa hermosa told us “NO REFUNDS”customer service was 0/10. Theyre a furniture store but they don’t have a forklift all four men trying to get this 300lbs wood stove into a truck didn’t have steel toe shoes. I guess this place had no safety pre cautions for their employees.
Got great deal on [jw] sofa and love seat. Just love it Donna and James were great. The hole staff was great thanks guys
They helped me get an awesome couch and loveseat and I dont have the best credit, thanks Casa Hermosa!!!
Another purchase here at Casa Hermosa. Always my go to, for my furniture. Always friendly and informative on their inventory. Once again they have me sold. Thanks a bunch Leo for your help.
Best place to get a bed room set in fmt nm. I love my mattress too. Thanks to James and Leo and Jerald. got a great deal and something I really like. They took care of me had one piece come in broken they got it taken care of. Thanks I will be back for a chainsaw. 👍👍👍❤️👍👍👍
This is the most customer driven company. The respectful treatment from everyone is above and beyond..Competitive prices and guality furniture.. I dont believe you can find all of that anywhere in one company... This has been a lifetime high 5 experience.. truely love this family company..Barb K
We got 3 pc sec sofa in gray we love James and Donna took care of us we just love 💘 ❤ this store thanks casa hermosa
Some of the best service I’ve had! Jerry and Leo are amazing. I love the fact that when I was ordering a bed frame to go with our other furniture he was so Honest with me! I really appreciate that! The whole staff is so friendly! We are so happy with the furniture we received from Casa Hermosa. Go see Leo and Jerry you won’t be disappointed! Thank you Casa Hermosa❤️
We ordered furniture from another store in January and they kept changing our delivery dates but we needed the couches by a certain time. I went in with only a few days to spare and Leo got us all set up, and they delivered same day! Amazing customer service, furniture looks great! Will definitely return for any future purchases we may have!
Enjoying the JW Sectional for the casa.
I was impressed with the selection and customer service in store until after I paid for a kids bed.Originally I was told there was only the floor model us one in back. I paid for the bed in back and pulled around to load up, only to be told they had loaded up the last bed for the car before us.Then I was told I could take the floor model but it had to be disassembled. I agreed to come back in one hour to pick up.I called after the ageed upon hour to be told the floor model had also been sold. Then I was offered a different deal for something in stock or a refund.The refund was processed promptly but I am very disappointed and will not be going back.
Leo sold me furniture recently after I was referred by a long time customer of theirs to this business. She said good things about Casa Hermosa but once you buy, they will not budge in helping their customers further more. Im not happy with what I was sold and Ive only had my furniture for a couple months. Brand New more like USED. I feel scammed. And I DEFINITELY WILL NOT BE REFFERRING ANYONE to Casa Hermosa. Take your money elsewhere people.
Go see Leo great customer service 👍🏽👍🏽👍🏽
Excellent customer service no gimmicks great price and we were in and out in less than an hour with a beautiful sectional. You cant beat their prices anywhere in town and on top of that 20 percent off.
I got a smart TV from casa hermosa been loving it so far, great financial options definitely going back again, Ask for James he will for sure take care of you
It was an awesome place cool discount and see james the salesperson and tell him Rory send you
I had a horrible experience at a different appliance place in town. Walked into Casa Hermosa and immediately I was greeted by Leo & James. Their customer service was excellent!! They went above and beyond to get me a great discount. Definitely going to have me as a customer for years to come.
Its ok but theres no color we wanted in the couches
They are awesome, happy that theres no wait time & fast and friendly service every time!
Hats off to my salesman leo and I recommend casa hermosa
Casa Hermosa is always good to us and good deals.. thank you so much and keep up the good work.
Absolutely great prices and helpful employees and crew. Bought my sofas in full. I am very pleased. I sure am going to buy more home furnishings. Highly suggest this place.
Thank you Mike for helping us along the way and for making it an easy smooth process for us to get our dream couch! We appreciate your great customer service! We will for sure come back for other furniture soon.
I saved a TON of money by getting my furniture here. It was the easiest buying I have ever done. They delivered to my home and put everything together. I was really happy with the quality and the price. They even called me after a month to make sure I was satisfied with my new mattress and bedroom set! Thanks James for the great service, you made me a customer for life!
Casa Hermosa is a great furniture store will always buy furniture here
Always great sales people and great selection of bedroom and kitchen furniture especially Donna who always helps and explains the product s and furniture for sale
The workers are a great help and the service through acima credit is even a better way to shop
My wife and I gotten several items from this store and they helped us and were flexible with the payments and helping it fit with in our budget. I recommend to use them if your in a pinch and in need of an appliance or piece of furniture. I pay about 200 for a nice washer and dryer combo. When my order was in and the dryer was damaged they reorder another to replace no charge and the exact model I had no problem with it. On top of that I didnt have to make the first payment for the trouble. Great people and customer service. The people who gave complaints dont seem to valid. Every time I walk in to make a payment everyone who sees and acknowledges me says hello and greets whoever else I am with. They ask how I am enjoying the purchases I made with them and make sure everything is in good hands.
The best furniture store &people that works there even furniture mover,did good JOB Thank youMr. Mike Taylor .Every body thats works there.GOOD JOB GOOD FRIENDS.
Owners are born and raised in Farmington, New Mexico. Locally owned furniture store. For the best prices, best experience, and friendliest furniture in town go to Casa Hermosa Furniture. They are more than whiling to help, super flexible, and really care about the customer. The only furniture store in town that loads up your furniture and ties it down. They really do mean, come as a customer, leave as a friend.
Very helpful. Made us feel comfortable. No pressure. Let us choose, gave us time and discuss out options, offered many options. Definitely recommend.
They have nice selection of furniture. I was only looking but ended up buying a fridge. I plan to go back at a later date.
Awsome the staff is awsome!! And Quick!!! The Furniture is also awsome and well priced.
We bought our sectional couch recently at Casa Hermosa. The price was less expensive than anyone else in town and the salesman went out of his way to make sure we were pleased with the whole experience. I highly recommend this local, family-owned business.
James gas great customer service and gave us a great deal 👍👍👍👍👍
Friendly staff james leo and Gerald and Dolores and jerry and dont forget the beutifull furniture Queen Chris a great place go get your furniture,go get with them you wont be disappointed!👍👍👍😀😎😀👍
My experience with this store was great. I really appreciate how friendly they are and they made a point that they are local. Which is great for the community.
The staff overall paid attention to the details of the sale, and made sure that all parts of the bed were well-wrapped and placed securely in the vehicle. We love the quality of Casa Hermosas merchandise!
This place sells nice furniture, got most my furniture from here and if its not in the budget they do offer in house finance. Staff are very polite and respectful.
Place is good....customer service is good....staff are friendly...just like any other furniture business...pay your stuff on time lifes a peach...
If you are looking for a mattress, recliner, dining room table, couches or even a bed set! CASA HERMOSA is your store! James W. is the General Manager at this location. My husband and I had such a great experience from calling the store and asking for the General Manager and they said he currently isnt here today and a few minutes later gave us a call back letting us know he was off today, but if we would like to meet today, he would come to the store on his day off. He went the extra mile to increase an amazing customer service experience. Showed my husband and I every mattress they had at the store and we got to lay down with pillows and try different mattresses they currently offered. We later left with an order that would be in shortly, it arrived to our door step with a note from the General Manager (personalized) to thank us for coming in and choosing CASA HERMOSA for our needs. Thank you James W. for a great experience! We will be BACK! - Pete and Nicole
Very friendly staff!
Best costumer service in town. love ❤ the furniture here
Good stuff and decent prices
It was good experience
They would not refund my money . After I had decided to cancel my order...
Never shopped here due to annoying TV ads . Major turn off
Good furniture for a good price
Great customer service
I like this place .
Love you guys
Friendly people.
Good
We had a real issue from one of the sales people and almost cancelled our order. However, Jerald saved the day for us. He gave us a deal, saved the sale and most importantly, us as customers.
Best
Great Prices
Love, Love the Nectar Mattress!!!.. Thanks James!!!.. ❤😊👌
Spanish speaking!! They are very friendly and help you find what you are looking for. Incredible customer service. Best furniture store in Farmington.
WE SPEAK SPANISH!!! The best furniture store in the City we do not help you find the best offers and best financing you can find around us ... We take care of uploading your mark and make sure that it is well tied to make sure that it arrives well at its destination. .. Come see me here and I will wait to help you with What You Need for Your House we are open from Monday to Saturday 10:00 am to 7:00 pm and Sundays from 1:00 pm to 5:00 pm