Our experience at Horae Nissan was wonderful. Huge thank you to the salesman, Tommy Darrell. He communicated very well over email with everything we needed before we went into the dealership. When we got to the dealership, Tommy Darrell, was waiting for us outside. He was very welcoming and very honest with us. They didnt try to pitch us a sale, they were very straight forward with their pricing and asked what we were wanting. My husband and I were treated with great hospitality and great conversations. Again, thank you! I highly recommend Horace Nissan and will recommend our family and friends to Horace Nissan.
Dustin Dehtan was so helpful and professional. I would recommend Horace Nissan if anyone is looking for a new vehicle.
Nothing but great things to say about Horace Hyundai. We have purchased 2 vehicles from them over the last few years. From sales to service they deliver a great experience. Sales is low pressure and very knowledgeable, they really do try to help put you in the best situation possible. Service is both easy and frictionless. I would recommend to others.
Dustin took very good care of us.
Thank you Mr. Chance Blackwell for a superb customer service. I booked a valet pick up service for my Santa Fe. They picked up my vehicle and delivered it back to my apartment without any problem. Very satisfied with the service. This sleep deprived night shift nurse is so very grateful for you and your team. Thanks again!
Always expect the best because I have received great service here always.
Service advisor Mark knew all details pertaining to my vehicle while it was in service. He didnt have to go check with technicians.
Very nice and professional service. Fast service.
Friendliest service replaced a transmission a expensive part
I was in Southern Utah on vacation. My previous Hyundai needed to have the engine replaced. All of the folks at Horace were so helpful. They were able to get the warranty work approved, took my car in trade and we worked a deal for a great new car all in 48 hours. Dustin was a superstar. I might travel back to buy my next car.
It was great give me time too look at all the new vehicles
Quick, courteous and professional staff.
Mark was very nice and explained everything to me in a nice manner. He made the experience great, even during covid.
I wanted to upgrade my vehicle and Dustin helped me do just that. He listened to what I wanted and helped me pick the best vehicle for me and my son.
The service department is an amazing group of guys, that always treat me right. I bought my car from them and trust no one else to work on my car. Thanks Horace Nissan for everything you do to keep your customers happy.
Love the service I always get for my car maintenance and how everyone is so friendly. I always get the best advice on what is needed for my vehicle and they are always there to help
We had our car serviced there. And the staff was very polite and had the best customer service.
The staff is courteous and helpful. After dealing with numerous Hyundai dealers in multiple states I was able to get the car I wanted locally the day our Governor finally allowed them to do business during the covid-19 pandemic. No bait and switch, all fees were readily disclosed and explained. Id like to specially thank Mr. Dustin Dehtan and the Sales Manager for presenting everything straight forward.. 👍👍
I have a 2010 Nissan Maxima that I purchased new from the dealership. After nearly seven years of harsh NM sun, the plastic lens over the Xeon headlamps were starting to do the UV fog. The automotive detailing team at Horace, where I always have the car serviced, worked hard with the just the right blend of compound and I would have sworn I had new lenses put on. Dont drive in a fog at night when the only fog is that on your lens. Horace will clean you up! Thanks service department.
Jed is the best!! I’m so glad he was the first person who came out to greet me, make me feel like family, and helped me get into my new kicks. I’m definitely going to be giving him my business next time around. THANK YOU SO MUCH for making my first purchase a piece of cake.
2nd time and will def come back
I was given great customer service, and was given all my best option to purchase my vehicle...
Thank you Jed Hickman for all your hard work. From my very first question, to the final signing Jed was right there with all the answers to my questions. I traveled from Dallas just to buy from Jed because of his top notch customer service and his hard work and dedication to his customers. I will be for sure buying my next car from Jed! Thank you to the entire Horace Team for all your hard work!
Over all I love these guys. I have bought 2 cars from them and I will probably buy my 3rd there as well. I only had one problem with one man but it was quickly cleared up. I love their service department. They have a great crew!!!
Brought in my Frontier for suspension noise and what I thought was an oil leak. Thankfully, it was just a loose caliper bolt and oil spilled from a previous oil change at another business. Getting a maintenance inspection at the same time was a nice bonus. Thanks!
I am always treated with prompt & professional service, even if I need to stop for air or ask a question.
Tommy Darrell was wonderful! Due to my work schedule we were able to do 90% of it via text and on-line - it helped me out SO much! His customer service skills are above and beyond!
I had no issues. Service was completed before said completion time which was nice. Mark did great in getting my vehicle taken care of. He deserves a raise!
I got great customer service I cant complain
My most recent experience at Horace Nissan, Inc was a great experienced. They surpassed my expectations for an oil change on my Nissan Rogue. I will most defientely return for another service here. Thank you very much!
Really great experience. William was great to work with and we will definitely return. Very pleased. Thank you!
Its not a very good business practice to leave late model vehicles on your online inventory list so that when people try to inquire about them you can say oh looks like they went to auction they were in pretty rough shape to then attempt to sell something else newer and with the possibility of financing, this is the second time I tried to get info on these vehicles and the first I never got anything back and thought it strange, now a month later still on the inventory list and its gone to auction. Use honesty and service as a selling point not some scam idea you think people wont notice, and to think I was listening to your radio show every Saturday, too bad, Ill spend money elsewhere .
They always go above and beyond our expectations! So kinda and helpful! Thank you Horace Nissan!
We bought a truck from this dealer, it was never worth what we paid, we asked them to come down on price because it had been wrecked twice, they refused, we ended up buying the truck anyway because it was exactly what we needed at the time and they helped with financing. Ok, maybe 3 stars for this purchase. Before the truck over the past 10 years we had bought about 6 cars from them, last year we went to buy a bigger van for our family and asked them to run the numbers on our trade in to see where we would be at. Next thing we know they are running our credit from our previous purchase of the truck, without even asking us! We asked them to stop running our credit and walked out. 2 months later we received letters from 7 different banks they had ran our credit through, just about making us ineligible for financing anything else. Now we are in the market for another vehicle and as bad as I would love to use them I dont feel they have done us any favors to earn our business again. They havent given us great deals, they havent cut us any deals, and they lied to us, went behind our back and blasted our credit. Very upset I cant use them as now I want to trade in our truck we bought, no longer needed and get a sedan, which they have the one we want. Very frustrating.
No pressure. Easy and painless-when was the last time YOU could say that when youre buying a new car?! Really. William was on my level, listened to what I needed/wanted and was attentive. The price was right and so was the place to buy it from. Go see these guys if youre in the market.
Excellent customer service! So professional and friendly. Chance got me checked-in quickly and was very friendly and knowledgeable.
I have had a lot in the last few months, the most recent was in regards to my Hatch not opening for the 3rd, time. I am out of warranty (currently looking for an extended warranty). It stopped working while I was traveling for work (with a full load) unloading and loading was extremely difficult so I was already taxed about it for the 3rd time in 2 years. I was given a quote on the cost just to look at it, not to repair, since I was out of warranty. Already in a poor state of mind. I arrived to my appointment. As always I was greeted kindly, respectfully, and taken care of on time. Within an hour I was called that the hatch was fixed, when I arrived (day before Christmas Eve), I was given a 0.00 bill and the hatch was fixed! Great team at Nissan, which always brings me back to them.
Tommy is the best salesman to work with. He will go out of his way to make sure he meets all expectations. Will definitely always go with him and recommend him.
Mark and Chance always have great advice and do great work on my Murano. I appreciate having a dealership that is knowledgeable and reasonably priced take care of my vehicle because I know they are skilled and knowledgeable on my vehicle. Thanks guys for always taking such good care of me.
Our sales man was wonderful! He was very knowledgeable about the vehicle that we purchased and worked very hard to get us into the vehicle that was best for our family. It was a great car buying experience!
Great customer service. Very helpful staff at the service counter.
Horace Nissan not only gave us quality service in expedited time but they exceeded COVID safe practices in their Service Department.
Dealer ordered 3 different parts then stated they did not have the right part. Without my vehicle for almost a month. Did not offer a rental, until a week and half later. Had to ask for a rental car 2 to 3 times.
Great customer service! Where most car dealerships treated me as a dumb girl Horace treated me like family! When it comes to salesmen Will is by far the best!
The sales team worked magic with our deal. They took our upside down trade and got us into a new vehicle. Will A. Was very exceptional in his customer service skills. Definently made myself a returning customer.
Horace Nissan has never let me down. I bought two vehicles from them and both of those vehicles were in top condition at an amazing price. They threw in new tires and rims on my truck as well. Their service department is fast and efficient. Like an old-school garage, they have time to talk to you and explain everything you need to know so that you can make good decisions. I especially like that they never pressure you or act preoccupied. You get the feeling you are important when you deal with their mechanics. I highly recommend them.
Had my oil changed and had to sit and wait 2 hours before my car was even touched. I was on time for my appointment. This is the second time this has happened.
Excellent Customer service and my New Kona is fun. Thanks To and Vicki 👍😄
Excellent customer service super nice will tell recommend other folks to the Horace Nissan
We love Horace Nissan and will remain a Nissan family for life because of the quality service at our dealership.
Great service after the sale. Competitive prices for oil changes.
I’m glad the part came, just don’t know why they didn’t send it over night the first time. I do appreciate the oil change. Did make up for it. Thank you.
It was quick and efficient. Everyone was very courteous.
Outstanding service from Rob, from start to finish. We have two little ones, and they made the process from showing the truck, to test driving it, to financing it, to out the door very efficient, without us feeling rushed. There were no salesman gamesmanship, just nice easy conversation. 10/10, would purchase from them again.
These guys are awesome! We went to 3-4 different car lots in Farmington and The Guys at Horace Nissan were the only one who didnt treat us bad. We got our daughter a new car and the Salesman, Will, was amazing hopefully my son will buy from them soon.
I love going into Horace Nissan here in farmington! The team is fun to be around and Dustin is always making sure that you dont feel any pressure. Im very grateful for everybody on the crew!
Needed parts for a Hyandai. Part is not available elsewhere, only at dealership. I ordered two parts and paid for both. Only one came in and the other was not ordered. How is this possible? He said he used a wrong number for entering. He billed but didn’t order. why would a dealership need to have that procedure for a customer? He apologized but no compensation.
I just bought a Fusion from Horace!!! Lindsey was so awesome and helpful! Shout out to Vicki too for getting us a lower payment than we thought we could get!! The best car buying experience I have ever EVER had!!!! Thanks again!
I bought a top of the line Hyundai from Horace and not only was the purchase a great deal but the entire process was filled with superior service, friendly salespeople, and a staff that is truly happy to be there and help. This was a great buying experience that has renewed my faith in local car dealerships. Horace Hyundai/ Nissan is definitely the place to go for your next car new or used.
Mark in the service department always comes thru for us. We truly appreciate his professionalism and kindness every time we are there. Thank you Mark.
Thank you Jeff !! Appreciate you being there :and your help with this purchase !!
Always great service! Getting new tires next week! Thank you Horace Nissan.
Easy friendly professional and I would do business with them again
Dustin was exceptional He listened to all my needs and did everything to get us a great deal! Ty Ty
I drove 6 hours and passed several Nissan dealerships just because they were the only dealership willing to work with me and what I needed. Great service and they worked with my specifics and I was in and out in not much time. Thanks guys!!!
The service guys and our sales guy Jed are awsome
I’ll only take my car to Nissan from now on, I’ll never go to jiffy lube or anyone else. Nissan was amazing and I loved the customer service.
Horace Nissan Hyundai for me was the most direct and honest of any car dealership I have ever dealt with.
Triple bitchin very amicable and personable staff
Everything is good the way it is, keep up the good work! Thanks again for taking the time to get my car in the shop 👍
I live in Albuquerque and just purchased my second vehicle from Horace Nissan in Farmington. If you hate pressure and the back and forth price game, this is the dealership for you. I was a able to get a fair price for my trade and a great vehicle at a way better price than I could get in Albuquerque. I will gladly make the 2 1/2 hour drive again when Im in the market for another vehicle.
Everything went just as expected. My vehicle received quality maintenance care with the same outstanding customer service I have grown to expect.
Pretty upset with their service. I put my car in exactly 5 months ago to get my engine replaced! It started out with oh no there is no engines here for your car so your going to have to wait well that took 3 and a half months to get one engine in.......... then it took them another month to replace my engine! Now its been a half a months and they have yet to release my car to me. Paying half with a check half with cash. Very very disappointed. The most annoying thing was that they wouldnt allow loan vehicles or courtesy cars sense I was that long without a vehicle!?!?!?!?!?! Terrible customer service.
Picked up the license plate for my new Jeep, they put it on for me and were very friendly!
Nothing at this time, but definitely did an awesome job.
Best place to buy a vehicle in town, very honest
They are always friendly, helpful, and do quality work.
Great establishment, great dealership and outstanding people. The service department and parts department are superb.
Our car broke down on a Friday night and they got the tech in as soon as possible. We were there till Monday, but they were open and honest with me and helped me out. Thats all you can ask from a dealer.
Thanks for repairs done on my 2008 nissaN Maxima . Recall made easy no cost to me! Happy wife happy life!!!
Thank you for taking the time to sit with me and listen to my current situation and goals I have in mind in order to look for an option that will fit my budget and life goals. That meant a lot to me.
Very car dealership, but they did come back with a good deal in the end.
Amazing service. Always enjoy coming here.
They are the best dealership! Great prices on new and pre owned, service center is a 10 out of 10, they are my go too guys!
Tommy was great. Got me approved and in a new vehicle I no time at all. In and out.
They did a good job and explained what they did. Good experience.
Fast and efficient service department. Took no time at all to change the oil. Great price too.
Always the best!!!! Parts and service guys never disappoint.
It the best convenience in town in bluff for gas and propen....
Found a beautiful 2012 Tahoe LTZ Pearl White that they gave me great deal on. The sales man Jermy was great aswell as Vicki. For my first time purchasing a car from a dealership it was easier that I could have imagined.
Excellent service department explanation if issue with vehicle.
Always satisfied with their service. Everyone in the service and parts department are awesome 👍😉😊
Very nice accmodating folks here. Good service.
Dustin was very helpful and so polite.
They were no help, because my husband didnt pay for his truck. I couldnt get the deal.
Helped me get into a vehicle when I really needed it, great costumer service, great people!
Service was great. They made room for me on a last minute situation.
Had the best experience with horace nissan service department, the costumer service is always amazing. I dont even have a nissan I have a dodge and will always take my vehicle here, they are honest and trustworthy. They do not try to sell you stuff you do not need and have fair prices. Highly recommend this place.