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AutoZone Auto Parts
339 12th St SW, Forest Lake, MN 55025, United States
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AutoZone Auto Parts
Comments
L
Review №1

Mgr Dan was fantastic!! Best Customer service Ive ever had at a parts store!He helped me over the top why battery kept dying! He helped test my battery, told me it was the alternator, gave me suggestions what to do at 6 pm when all shops were closed! He even junped me with his car as it kept dying.Thank you Dan! Your compassion for your customers is over the top!!!

ka
Review №2

I needed new windshield wiper blades, and had no idea which ones I needed for my car, he looked up my car in the system and we went and got some blades, he also swapped them out for me! I will definitely go back for any future car needs! I dont remember his name, but he was great! And it was kinda busy while I was there and he still made time to make sure I had the right ones and put them on! Love the new blades! Thank you! Also I signed up for their membership program, very quick and easy to do :) definitely recommend!

Do
Review №3

They were very helpful solve a problem and showing me how to find it.

Du
Review №4

Great service, knowledgeable staff, quick in-and-out get what you need and go fix whatever you need to fix

Ma
Review №5

As I walk in I asked for help on a lightbulb and they looked at me and continued to work. Not sure why but they not once helped me. I Stood there looking stupid while all the employees looked at me especially when I’m in a boot with a broken leg…

Ju
Review №6

Great experience!! The rep went over and beyond the call of duty multiple times!

Ky
Review №7

I understand not everyone agrees with wearing masks and they can do what they want in their free time.But like it or not, theres a sign on the door requiring it of customers, theres a state mask mandate in order, and its autozone corporates policythat employeess & customers wear one in the store. Walked in to see 2 of 3 employees not wearing any mask at all, multiple customers not complying, and as customers walk in and see this, they pull their mask off. If I hadnt prepaid my online pickup, Id have just walked out.Due to the lack of accountibiltiy, professionalism, and courtesy to follow basic COVID etiquette, and the fact that FLs in no short supply of auto parts suppliers, I wont be back.

Da
Review №8

Almost always buy from autozone, great rewards program and 1 location open till midnight within a half hour drive.

Je
Review №9

I went in for a check in my battery/alternator. Dan did the testing and was able to get me a new battery. He explained how and where to change it if I did it at home. After taking apart the floor it looked easy enough. 2 minutes later Dan had all the tools I needed and I did it myself in under 10 minutes.

S
Review №10

Ordered a few items from there that never arrived. Called to check status, no one could help. They said the tracking was entered but would need to call the shipper and would call us back. The store never returned our call or could tell us where our orders are. Happened a few times. Service isn’t friendly and their lack of organization is horrible.

Ga
Review №11

They have most common items and can order special items.Good prices and no hassle returns except for electrical items but all auto parts dealers have those restrictions.Most of the time I buy at NAPA as they are closer to me and give a discount to AAA members but AutoZone is my 2nd choice.

La
Review №12

Everyone that works here is eager to help. Found a lawnmower spark plug and battery within 2 minutes of being in the store. Clean facility and friendly staff.

Do
Review №13

Best place to get parts. Very knowledgeable and professional. I dont go anywhere else

tw
Review №14

Saved time utilizing their test equipment and prices were competitive.

Ma
Review №15

Great staff, well priced products

Aa
Review №16

Good service, was helped right away. Prices were great.

Da
Review №17

Ok

ry
Review №18

Fast Friendly prices same as everyone else

Ca
Review №19

They had a car battery in stock & itwas Cheaper then the other parts store🎶Cc

Lo
Review №20

Theyre my go to guy/gals! 🙃

Le
Review №21

Was able to get what I needed everytime Ive been there.Though I bought new low beam bulbs for my car and asked if I could get help put them in (new car and unfamiliar with it), the guy who was helping me replied in a very annoyed tone saying if its not too hard/if its easy... wasnt really pleased with his service, but it wont turn me away from getting the few neccessary replacements for my vehicle. (He never did say anything else about helping me figure out how to replace them lmao)

Pe
Review №22

Really good place. Great help and can rent a specialty tool

Wo
Review №23

Every other autozone is what you would expect. You have to know what you need because the staff is unfriendly and dont know a thing about vehicles and even if they do they wont help you. This location is a diamond In the rough. The staff is very friendly and helpful and definitely knows theyre stuff. I visit quite frequently and every time I leave I am satisfied with the service I received and I am confident that I have the items I need. Definitely my first choice for anything for my car.

Za
Review №24

Always helpful

Ro
Review №25

One of the better parts stores, people are friendly and helpful.

Ia
Review №26

They have what you need for any DIYer in the automotive game. Their staff is pretty knowledgeable but I only gave 4 stars because theyre quick to aknowledge you at the door when you first walk in but then they seem a little too busy to help as your walking around. I didnt ask for anything however but that was the feel I got. Overall they have what you need, they are well informed and it wont be a waste of your time

Ma
Review №27

Owning a mechanic shop in the area, having to deal with multiple vendors: Autozone is amongst the best and the Forest Lake store sets the bar high. As long as they keep doing what theyre doing, they have our business and our advocacy! Good job Adam, Mickey, Rob, Brian, Seth, Justin and everybody!

Bi
Review №28

I bought a u joint for my truck. 200 miles later it started spinning the caps and took out 800$ worth of drivetrain stuff. Employees didnt really know what they were talking abou . Wont be going back

Os
Review №29

Guys were helpful, but didnt have parts I was looking for.

Ke
Review №30

Friendly and knowledgeable staff. Clean store and spacious parking lot

Ke
Review №31

Went to buy a battery, and the first one that they gave me didnt work correctly, so one of the staff came out to check it and found out it was bad and got a new one. The staff are extremely knowledgeable and nice

Ni
Review №32

All ways friendly. Employees know what they are talking about well maybe not the super old dude he worries me sometimes. Ordering parts can be be a problem tho says it will be at the store the next day expect it to be there in 2 to 3 days the old dude hasnt realized that yet. Reason for 5 Star I get the best service at autozone

Th
Review №33

Knowledgeable and friendly. The guys changed my bad bulb for me. For the record I could have done it myself :P

Br
Review №34

Guys are very knowledgeable and hello you figure out any problem you may have. Free rental tools, large selection of parts and accessories. My go to place in Forest lake.

Ph
Review №35

Ive had nothing but good service from this location and team. They are willing to always go the extra distance to make a customer happy.

re
Review №36

When I used to live in forest lake Id always use the loanabel tools on my bmx or mountain bikes

Gr
Review №37

OUTSTANDING experience, Dan helped me find all my items and installed my new wiper blade for me. First time customer, drive by every week and now I will stop in at least once a month.

Ru
Review №38

Always have the nicest employees and great experience when I shop here.

Da
Review №39

Always the best

de
Review №40

Best auto store around... sale associates are to die for... they go way out of their way to help.

Da
Review №41

Employees were kind and helpful, but they didnt seem to actually have the parts I was looking for. Even though it said in store pickup was available for all the parts I needed.

Su
Review №42

Love AutoZone they always price match

Do
Review №43

Very friendly and helpful people.

La
Review №44

Last choice for auto parts

Jo
Review №45

Nice people! Helpful!

Pa
Review №46

They always have what I need for my vehicles.

Ad
Review №47

My favorite place to get car parts. Very helpful staff always willing to find the best deals.

Ch
Review №48

Always helpful.

An
Review №49

Guy who helped me was very nice, he did more than his work was. Thank you

De
Review №50

Nice staff and knowledgeable in their jobs

Ti
Review №51

Very helpful employees! Sadly, so overpriced.

Sa
Review №52

Very knowledgeable personal great service

ch
Review №53

Always have parts on hand

KE
Review №54

Its okay... They are there when ya need em... Nothing bad about it.

Do
Review №55

Very helpful staff!

Mi
Review №56

Well stocked.

Er
Review №57

Good service

Ja
Review №58

Manager couldnt find out why my check engine light came on

wi
Review №59

Staff wasnt very helpful and didnt have any suggestions to find a simple gauge cluster

Yo
Review №60

Quick and friendly service

To
Review №61

Never go anywhere else

Da
Review №62

Knowledgeable fast and helpful

Da
Review №63

Nice people

Tr
Review №64

Very knowledgeable and helpful

Br
Review №65

Friendly service

Th
Review №66

Fast and cheap

Da
Review №67

Good service

Na
Review №68

Always my go to.

Ma
Review №69

Auto Parts and Stuff

Je
Review №70

Ify in there

De
Review №71

Friendly employees.

Be
Review №72

Great

Go
Review №73

Friendly

Le
Review №74

By service

Information
16 Photos
74 Comments
4.3 Rating
  • Address:339 12th St SW, Forest Lake, MN 55025, United States
  • Site:https://autozone.com/locations/mn/forest-lake/339-12th-st-sw.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A4337&y_source=1_MjQ3MDEyOS03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 651-982-2707
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:9AM–7PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
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