A great experience! We worked with Michael M. and he helped us figure out what car we wanted. We thought we would like the Escape, but the Cherokee was way better and fit our budget still. No pressure sales. Fair offer on our trade in. Kevin in finance was quick with all paperwork and didnt push the warranties, but honestly showed us all the options. We will buy another car from Forest Lake Auto Group! Plus their automated coffee machine in the customer lounge was a great perk of the day.

I showed up to see if they had a new FOB for my truck. I got to work with Joey Amor and he stated he would try to get me squeezed into the schedule the next day to get it programmed to my truck. I dropped my truck off in the morning and Joey kept me informed throughout the day to let me know if they would be able to get it done or if Id have to come back - weeks from now when there was an opening. Joey was able to work it in and with perfect timing with the end of my work day! I was very happy with Joeys professionalism, assurance, positive attitude, communication and friendly demeanor. Joey went above and beyond so I wasnt inconvenienced with another trip to the dealership. I was blessed to work with Joey. Thank you!

All in all Im happy about the end result of the service Ive received from Forest Lake Chev. All the employees were extremely nice and friendly, however, they didnt seem to go the extra (common sense) mile. I brought my truck in to get new tires and when they brought it around to me, the rims had grease all over them. Also, before scheduling the appointment, I confirmed they price matched. Before I submitted the payment, I asked if they had reflected this match on the invoice to which they assured me, yes they had. Before swiping my card, I looked over the invoice and saw they had NOT reflected the change. Neither of these things would have been fixed had I not brought it to their attention. They did happily fix the issues without any grief, but wish they would have just done the right thing the first time.Also, I was there long enough to look around the lot and showroom at the new and used vehicles they had. Every one of them were filthy on the inside, outside, or both. Plenty of sales people walking around waiting for someone to come in...they could have taken that time to make sure the vehicles looked like they were worth the insane prices theyre listed at

Forest Lake Chrysler is the best place to buy a vehicle. This was the 3rd vehicle my family bought. Dan Nielson was my sales person for every vehicle. Before we left he made sure we knew all the features of the vehicle. Then the next day he called and made sure we had no questions.With finance they also took wonderful care of us. I told then what I wanted added to the loan. I was not pushed in to buy something we didnt need.Thank you Forest Lake Chrysler for taking such good care of my family.

Crooks! I brought my Jeep in for a parking brake repair and airbag recall. They charged me $2300 and they kept the car 4 days longer that quoted, returned it missing two parts, with completely malfunctioning brakes, and filthy, covered in standing oily liquid. It cost me over $1000 to repair and replace the damage after they worked on my vehicle. Nobody from Auto Group was willing to tell me where my missing parts (dashboard panel and differential vent) were and why they took payment for work that was not completed. I have requested a refund and have not received one. Only runaround and silence. This is the start of a very public boycott campaign against the thieving company Forest Lake Auto Group. and no I wont like to speak with someone further about my experience I want the refund due to me.

This is the only dealer I will be doing business with from this point on Mike Murphy is the salesman you want to see, it was the most painless car buying experience I have had yet. This dealer is very knowledgeable on heavy duty trucks and great at communication.

I had the pleasure of working with Harold in sales and Matt in financing while purchasing my new truck. I looked at a lot of new Ram trucks over the past week, and Harold was the only sales person to actually get me excited to purchase a new truck. Not to mention that both Harold and Matt went the extra mile and stayed late on a Friday evening to help me wrap up my purchase! In this challenging vehicle market,give Harold the opportunity to help you out, you won’t be disappointed!

Mandie is AWESOME! From the beginning of the service until the end she follows through. She met me where I was at during the buying process and made everting quick and easy. She sat in the parking lot with me after the dealership closed and showed me all the features on my brand new truck. She even had her own assistant Lexie help her out.

Jimmy C. was great to work with. We didn’t feel pressured into anything. It was a very easy process. We’d definitely come back and work with him again.

I found a truck I was interested in online so I made and appointment at Forest Lake Chrysler Dodge Jeep & Ram. Beau Stephens assisted me with my purchase. He explained everything I needed to know and showed me the many features of the truck. He is courteous and friendly- just a great guy!I also worked with Matt O’Brien in finance. He will assist you with all your financing needs and answer all your questions.Thank you Matt!I drove 58 miles from home for this purchase (for me that’s a lot). Beau and Matt made it worth the drive.Cars and trucks are what they are. It was the people who made this a great experience for me.I won’t hesitate to return to for future purchases, such a great group of people at Forest Lake Chrysler Dodge Jeep Ram.Thank you very much!Dewayne T.

This is my second time buying my vehicle at this dealership so that should definitely say something! Our salesman Ben was awesome, we came out to browse and seen one I liked he caught us as we were just leaving. Ben grabbed the keys so I could get inside and I was hooked 4 days later he helped make it mine. Wouldn’t go anywhere else.

Jessica was great to work with, made it a personal experience and wasn’t pushy! Super happy with my new Jeep.

Jennifer was so helpful and patient as she helped me find the perfect vehicle for me! It was a fun experience and I’m very happy with my purchase.

They did a FANTASTIC job on detailing my car. I was quoted two different prices, and then when I paid, it went up another ten dollars. You need to tell people the total cost. Otherwise, GREAT JOB!

I worked with Alexis for a recent repair to my Wrangler and an oil change. Communication was friendly and fantastic! They took great care of me!

Awesome team to work with! From sales to finance the whole process was smooth and painless. Chad was great in listening to what we wanted and found us the perfect vehicle for our family a 2020 Dodge Durango Citadel. Thanks guys we will be coming back when we my husband needs his new work truck.

They were able to squeeze me in on a Saturday to put on tires that Costco wouldn’t.

I worked with Jake L from the Chevy dealership and he is the best....... Kevin was great to. To pressure came from him.Thank you two for an amazing fit.

Shaun and Matt helped us with our purchase! Both were helpful, easy to work with and flexible!

I’ve been on a hunt for a JEEP Wrangler for awhile and Mark R. has helped me along the way to find my dream JEEP! I was very happy with my experience and everyone there! Mark answered all the questions I had and helped/worked with me to choose the best option! I highly recommend going here! They gained my trust! Mark was fantastic!

Wow! Worked with Jimmy Christens in sales and Matt in finance. Shawn closed the deal. Had to twist his arm to pay up for the trade but he came around 😜. What a fun group to work with. Everybody communicated clearly and it was a good process. Start to finish took about 4.5 hours. Thanks everybody

The salesman Ben was professional and not pushy like most car salesman. We knew what we wanted and he didn’t push something else on us. The finance guy Jesse was VERY professional, honest and so helpful. Definitely recommend this dealership. Thank you for my dream car a keep!

This is the 5th car purchased at Forest Lake Chrysler Dodge Jeep. I always appreciate the fairness and honesty they give. Nothing in life is perfect, reaching to obtain perfection is what I appreciate at this dealership. Thanks to Hanna for getting us in and out. We will be back in February.

This is my second purchase from this dealership and I couldnt be more impressed with the friendly staff. I didnt feel pressured and harassed or made to feel like we were a bother to them. They were attentive but not overbearing and were happy to answer any questions I had. Absolutely would recommend them!!

Great Deals - Highly Recommend. The staff will go out of their way to help get want you want. A large selection of Ram trucks to choose from. 5 Stars all the way!

Went in for oil change, that was fine topped fluids ok, of course they wanted to do more which I explained I needed to check with dealership I purchase from as all these were supposed to have been done. Price good for the oil change. got to my truck had greasy boot print on drivers side carpet. Truck was not washed. Was told by service sorry but not responsible for any damage.

Excellent service, enjoyed the buying experience. I will recommend to all my friends to come in and get a new Ram from Mark, very down to earth and great guy all around.-Jerry WillekThanks again Mark!

Awesome service. Great place to purchase from.

I was scheduled to have a topper, running boards, mud flaps & a rubber mat installed on a recently purchased new vehicle. An appointment was set up 6 weeks prior to ensure a service day & time as I am an out-of-state customer. I was informed this would be a one day install - it turned out to be a two day install simply because of poor communication within the organization. A big inconvenience for me & my family. Roger from the service desk did everything he possibly could to minimize the inconvenience but the damage had been done. Thanks Roger for your best efforts I truly appreciated that.

Purchased my second Jeep today through theses guys, and had a trade in. Responsive, friendly staff. Buying experience was smooth, and seamless. Also....I only have positive things to say about their great service department from my past experiences!I definitely recommend these guys for your auto buying needs. I will most likely purchase my next vehicle here as well!-Heather

Brought our Jeep in because it had a 4 wheel drive issue. We had the unlimited drive train warranty. Apparently because we didnt save every receipt for the oil changes,tire rotations and etc. we did on the vehicle because we couldnt afford them to do it, They will no longer warranty the drive train issue now. When we purchased the vehicle we were told we could do our own oil changes nobody stated that we had to keep every receipt that pertains to the vehicle. Unsatisfied and taken advantage of. We own 2 Jeeps and will not purchase from them again.

$974 later. On a jeep with 29,000 miles on it. Had to replace spark plugs and coil pack. Also had to replace sway bar links. That I tried to get a dealer to fix 2 years ago but no one took the time to actually try and fix the rattling that had been goin on since it was bought. We picked up the jeep tonight and had to turn around cause they left the oil filter door flap open. So they tightened the flap... well all the way home I watched the flap hang down. So clearly hard to put it back how they found it. Feel this should have been covered under warranty. But it’s not. Won’t be buying a jeep/dodge/fiat product ever again.

I went in for a software update relating to a recall on my truck, and I also got an oil change. The staff members were friendly & professional. They finished working on my truck in a timely manner, and washed my truck for free! I would definitely recommend this place to anyone needing service done on their vehicle!Also worth noting—if you’re a military veteran or currently serving, they offer a 10% military discount 😀

My wife and I went in looking for a 2020 Dodge Durango and left that evening with something completely different. And thats a good thing. With the help of Jessie Aronson we were able to find the perfect fit in a 2020 Jeep Grand Cherokee. The crew made it easy to work out a deal that we all felt comfortable with....something that is not done these days with fixed pricing and delivery issues. We were told to take it or leave it at other dealerships, not so here. Jessie in finance also worked with us on rates, saving us some money in the long run. Overall, a great car buying experience!

Outstanding customer service!! Jesse and Chad took great care of me. I’ll go back when I’m ready for my next Jeep!

Fantastic customer service. Would be 5 stars if their prices weren’t so high compared to our local mechanic.

What a terrible experience.Right out of the gate the sales man that I worked with was condescending and rude. Before we even walked into the front door he was filling me in on all the reasons my trade wasnt worth very much.After their laughable offer on my trades. I decided it wasnt worth any more of my time and asked for my keys back. His response was the quintessential let me check with the manager to see if I can get you a better dealI had had enough at this point and wasnt going to play the haggle game. I took my keys and left...I came in to buy a new vehicle. I had it all picked out, and needed nothing but someone to care enough to make me a decent offer and treat me well.I ended up buying my new Jeep, but it most definitely was NOT from Forest Lake Auto Group.Stay away if youre looking for a good customer experience and a fair deal.

Worked with Jimmy Christesen. Great experience, very smooth. Looking forward to working with them again.

Excellent experience with Brian getting me into my new Ram!! Big shout out to Franky Fluerke Oreos as well!! Next rounds on me!!

Awesome experience, multiple sales reps ready to help when we entered the door. The Citadel was just like pictured. Michael Murphy was the sales rep, he answered any and all questions. Really fun guy. Worked with us to get the best financial plan that fit our budget. As well as getting us the best trade value possible. Only downer was it was a little busy and we were there longer then planned but it was a Saturday.

Great dealership to do business with. They provided a no hassle purchasing process from start to finish. Even though they are not local to me I will certainly give them the first shot on my next purchase.

By far the nicest dealership I have ever worked with! They make everything easy and answer your questions quickly and effectively. Beau and Jesse are very personable and honest. Best vehicle purchase experience for me.Jason H

I was able to get an appointment same day I called service department for check engine light. Manya who assisted me was very professional, pleasant and kept me informed. Its just unfortunate on a 3 yr old vehicle and only 36k miles the radiator required replacement and I had an emissions leak. But, that took care of everything, as painful as it was .

Great service on my Travato today. Justin handled all our needs and had the vehicle back right on time. Exceeded expectations

Sales person Jesse was amazing. Showed us exactly what we wanted to see and made the process easy. Only real issue was that everyone I spoke with tried to force us to finance. I wanted to pay cash and they didnt like that. I understand they get a kickback from the bank, but that was ridiculous.

Very nice dealership. Finance guy, Kevin is great to work with. Chad, my sales guy was very helpful and nice. Clean and they offer a nice variety of coffee!

I Have never had such a great buying experience in my life. Beau and Anthony were top shelf.look forward to future transactions.

Beau Stephens was my salesperson and he did a great job. He answered all of my questions he knew the answers to and found answers for when he didnt have one. He never pressured me into anything. Beau was very relatable and easy to have small talk with. He really made me feel like he had my best interests as a priority. I look forward to working with this dealership again in the future.

An all around fantastic experience. I did not feel pressured to do anything. I inquired about a truck I was interested in, they gave me a fair price on my train and got me through finance quickly. I felt like I was treated incredible well throughout the transaction and I got to leave with a great truck. Beau and Matt were incredibly professional and down to earth. Thank you so much for the help!

Hannah M was simply wonderful as a sales person.Gabe was awesome with accessories!Kevin was fantastic in financing!

After being in an accident and losing my previous Jeep Cherokee; I wasn’t sure if I wanted another one. I hadn’t seen anything near me that gave me that I need this feeling. Then I made the 126mile drive and I saw what is now my new Jeep. Beau Stephens was very helpful and made the process very easy. He also was understanding that I wasn’t planning on buying a new car, but things happen. The whole team was very straight forward with all information and didn’t try to push me to buy anything extra that I didn’t truly want. I’d recommend to anyone to work with him and to shop at Forest Lake Chrysler, Dodge, Jeep and Ram. Plus you can’t find a free lifetime powertrain warranty just anywhere.

We had a scheduled appointment, however our sales rep was still tied up in another appointment. He was quick and kindly enough to introduce us to another sales representative, Brian, who helped my fiancée and I. Brian answered all of our questions and listened to the type of vehicle we really wanted. We test drove the Ram Laramie 1500 and my fiancée and I loved it! Brian walked us through everything thoroughly and also helped us financed the vehicle with the help of Matt (financial man). We had a really good and smooth experience here and came home happy with the truck. Thank you!

We traded our 2019 RAM Tradesman (which we also bought from Forest Lake Auto Group) for the 2021 Cherokee Trailhawk. Hanna and Ahmed were super helpful in finding the vehicle we wanted, and gave us a fair deal on the trade. I recommend them for your automotive needs.Tom Bassett

Beau and the team made my buying experience SO easy. My husband and I literally contacted Beau on the 24th and we were in our new vehicle on the 26th. The team also handled the return process for the vehicle I was returning from my lease with no problems at all. This was even more helpful as I hadn’t leased this vehicle from them. I was amazed at how well the whole team communicated during the buying process. My husband and I waited at Beau’s desk while everyone worked to prepare our new vehicle. Every 5 minutes Beau provided updates about where we were at in the process and explained what steps were left. Kudos to Beau and the team on a seamless buying experience!

The service department took care of my emergency repair in 24 hours. They provided a loaner car and kept me up to date with the progress. They also took care of all the details with my extended warranty and a simple recall. A shout out to Kelly for coordinating everything with a positive attitude. All around top notch service.

It was a wonderful experience. After spending time with multiple staff members you could just tell how well the whole team worked together! Very smooth and enjoyable experience in a very busy day.Also the car delivery far exceeded my expectations for cleanliness and thorough understanding of all of the car technology. Highly recommend buying a car here.

Great place to purchase from. Friendly, welcoming and understanding staff and managers. No pressure sales and fair pricing. Traded in used vehicle with no issues. Highly recommended.

Great experience. Truck looked great. Everyone there was awesome to deal with.

Manya kept me in the loop every step of the way. Great communication and customer service!!

Service writer was very helpful and they all did a great job!

Came here on Saturday morning around 9AM for a quick oil change & tire rotation.. the quality is always top notch, and friendly.. and I gladly pay a little more for this.. my only complaint is it took almost 2 hours!!

I had a great time at Forest Lake Auto Group. Great staff and very nice dealer and lots of inventory to choose from. I would like to say thank you specifically to Nancy are sales lady. She was fantastic great to deal with and walk us through everything. I would recommend her and I want to also thank Jesse with the financing for are vehicle. Jesse is straight forward with giving you different options. Forest Lake Auto Group will be my first choice in buying a new or used vehicle.

I would definitely recommend this dealership. We worked with Beau in the sales department and were impressed with how friendly and knowledgeable he was. He worked hard to find the right vehicle for us. And compliments to Jesse in the finance department. He answered all of our questions and was swift with the whole process.

I could tell the car runs different which is great. But I got the run around about when my jeep would be completed, and I also did not get my back up camera repaired like I had requested. Screen is still out. I also paid for smaller repairs you’d think that those would of been done free of charge after all the run around and different dates I was giving on repair completion

The sales representative Jessica was great! She was really nice and helpful to my wife and I to find the car we were looking for.There was a nice energy in the show room floor and the overall process smooth and quick. Wish they had more cars to choose from.

We choose them for parts because their suppliers always good and the staff is always friendly.

Great customer service and smooth purchase! Highly recommend

Positive experience throughout. Honest negotiations!

Wonderful experience getting my car cleaned and detailed! Great service!!

They are very friendly..not pushy to get you to buy..Worked hard to get me into the vehicle of my choice!Ran me thru the working systems after the sale!Financing was easy!Would highly recommend them

It was a pleasure working with Forest Lake Auto Group. Working with Kevin was a pleasureThe finance department was super helpful and I would highly recommend anyone who is looking for a nice clean vehicle to give them a try

Very good experience with Mark and Hannah. Not pushy at all and very helpful.

My Fiance and I decided to be real adults 😭 we traded in our Charger for a minivan!! Hannah Menke helped us realize that not all minivans are SUPER LAME! She answered all my questions, was very knowledgeable on the model we were looking at, and most importantly, she got us in and out of the dealership as quick as possible. This is our 3rd new vehicle we have purchased from this dealer, and the other 2 times it was like, a 15 hour process spread across a few days. Hannah got us finished up, including the trade-in deal, in a few hours. She was super easy to get along with, and I felt like her and I had been friends forever by the time we were leaving. I HIGHLY recommend her if youre looking for a new vehicle.

Worked on getting a new vehicle through them. Was a really bad experience. First off the Salesman was working with 3 customers at once, and took us forever to get keys to test drive a vehicle. Finally found one my wife liked did the paper work, and then we were informed they only have one Key for it so there is another $300 dollars, but being we signed the paperwork they will not give use another key and they will not respond to my requests. Then before we got out of the parking lot error messages were popping up so turned around and they said just bring it in to your local shop as it has a manufacture warranty to be fixed and. No response from them and now have a new vehicle going in the shop tomorrow to get fixed because they didnt spend the time to look it over before they put it on the lot.

Roger Wright is a definite asset to your group. The mechanic that worked on my truck leaves a bit to be desired....rather than checking for lower cost areas that can contribute to the problem, he jumps into the deep end, most expensive. He ripped out the radiator side seals and didnt replace the left side and the right side was just hanging. The grille area was full of antifreeze and his fingerprints, a sloppy mess. He also failed to refill the supplemental Antifreeze tank, it was completely empty. If not for Roger W., my thoughts would be to move on from RAM trucks to the General Motors line.

Great/smooth buying experience. Very helpful and friendly staff got me in the truck I was looking for quickly.

This place quickly determined what was wrong with my vehicle, ordered the part, and when it took longer than expected to fix they put me in a rental car since I was an hour away from home! 100% will always recommend Forest Lake Auto Group to all friends and family.

I was quoted a price for my purchase and was told what my trade was worth. I said I could not do the deal for that low of value on my trade. I got the standard I will see what I can do. The salesman came back and said he got me what I needed for my trade. When it came time to sign the papers they had increased the asking price for the car the exact amount that he got me for my trade. After 3 hours of waiting and cleaning out my Truck, I just wanted to get out of there so I signed. I really liked the truck but did not like how that was handled. When spending that kind of money integrity is important.

Great sales staff very helpful and friendly they have a good atmosphere that makes it fun to shop

Polite, Friendly and Great Staff! Will 100% Recommend to Family and Friends!!!

Michael Murphy found the Truck I was looking for!I would recommend you go talk to him!He’s a good man.

Great service. Told me exactly what they would do if was there own. Like it wasnt worth fixing so I didnt waste.money on something that will.not last or not.worth it. Mike in service drive is AMAZING

Very easy and stress free buying experience.Dealer was reluctant to take deposit over the phone to hold the car, but eventually did. Once there the buying process went smooth without any problems.Would recommend buying from here.

It was a good experience for my 2nd purchase with this dealership, Love my Truck, Thank you all!

We came in just to look. Ended up meeting Kevin and test driving our dream Wrangler. He worked hard and quickly to get us the price we wanted and we were sold! The whole process was relatively quick and Kevin really cut out the BS to make sure we got what we wanted in a timely manner. Everyone there was very nice. Highly recommend Kevin and the Forest Lake team.

Very friendly and helpful. Great service.

Quick in, quick out. The staff I encountered were very helpful and friendly. It was a great experience. I will definitely be back for future service, and even a purchase maybe.Thanks FLAG

The sales and finance team (Jessica and Matt) were so wonderful to work with! There was no pressure to buy or to upgrade what we wanted. So down to earth and easy to work with. We had a wonderful experience.We had a horrible experience about 7 years ago here, and swore we would never return. But we decided to give them another shot, and so glad we did! We look forward to working with them again in our future auto buying needs.Thank you for your great sevice!

Great experience and great sales team. Just bought a bee car yesterday and would highly recommend !

Fast and will work with you to make the right deal

Great experience. Organized and efficient. They were up front about the minor blemishes the truck had and answered all of my questions.

I have bought/leased dozens of cars over the years and this was the best, most efficient experience I’ve ever had! Everything was prepared and worked out before I even showed up. I was trading in a vehicle, it took less than an hour to get the details worked out and all the financing worked up and signed. That is unheard of these days! I would recommend any family or friend to the dealership, thanks Kevin Carlson for your expertise and friendly service! Also Matt O’Brien in the finance department is fabulous! So down to earth! Thanks all, see you in two years for the next one! ;)

Michael Barth was a great salesperson, got the truck of my dreams with lifetime warranty. it was truly a great experience

The best experience I have ever had to purchase a new vehicle no pressure at all an very helpful amazing experience.

Friendly people. Knowledgeable and great prices!!! Delt with another dealership for years and was going to buy from them again until I talked to hannah at forest lake. I will be back in the future

Great group of people to work with found the truck I wanted and they got me in it.

Awesome experience! Brian Danforth and Team are professional and efficient!

We purchased a new TRX at Forest Lake Auto Group today! Couldn’t have been more excited!! The price was better than all the competition! Our sales rep was amazing, financing was quick and easy...I’m already a repeat customer and I assure you, I will definitely be back again!

Wow! Best experience ever!! Dan and the Forest Lake CDJR Team are the best! Antonio, Brian and Shawn made this a seamless easy deal.Thanks for taking care of my family!

I worked with Chad on the purchase of my new Ram. Chad was absolutely fantastic, I knew the vehicle I wanted and he did not pressure me to go with anything else. It was a fast and efficient financing process and I was back on the road in my new truck! Thank you!