I had purchased 2 phones, one for myself and one for my daughter, and had the best associate help us. CJ was courteous and knowledgeable and helped make the whole transferring of our data process smooth and stress free! Good Customer service like he provided us with was very much appreciated and we will definitely come back to TCC when looking to upgrade again.
Cj was really helpful with getting my new iPhone set up and got me a great deal. I will be sending my friends to this location as the other store in town were just trying to upsell me.
CJ is extremely knowledgeable as well as highly skilled in providing great customer service, which is still lacking with many organizations these days. Thank you CJ!
Im not sure what her name is but the girl working today helped me out and got a phone setup on a new line under my account. She worked through multiple issues instead of just giving up, which I definitely appreciate.
Very unhappy. Doesn’t answer phone and pushed away customers when it gets complicated.Whoever closed on 5/27 needs some training and a reality check.
Jeff did a fantastic job getting me set up with my first ever smart phone. Highly recommend this store and Jeff!
I stopped in and needed help resetting settings and a few other things! Jeff was patient, kind, and very helpful. Highly recommend this store!
Very friendly and helpful with getting all setup.
CJ was very helpful & polite!
Prompt service replacing a bad sim card
Jeff was so helpful and knowledgeable!! Above all he was so kind and patient with me!!
Great Service by Gabe. Customer service is tough and to have the patience like that in a smaller store is awesome along with making conversion with my son to keep him smiling 😃 Thank You Gabe!
Gabe and Terian were super helpful In getting me setup with a new phone, very pleasant and patient!!!
Jeff was amazing! He took extra time with us to make sure we had everything we needed! He was patient and treated us like his own grandma :)
Jeff was super helpful, patient and nice to chat with. Will definitely be back. Thanks for the help, Jeff!
10/10 experience. Wonderful staff. Very kind, friendly, and helpful. They truly want to set you up with the best deal and find what will be best suited to you. Great company culture as well. Highly recommend!
Jeff was awesome!! I got there right before close and he helped me figure out what was wrong with my new phone until after hours!! Much appreciated 👍
Jeff did a great job and was very knowledgable. I would highly recommend this Verizon dealer for any “E” device needs!
Very helpful! Its so nice to have a retail employee be so thoughtful & patient!
I purchased a phone and phone case from the Verizon store in Forest Lake, they did not have the screen protector I needed in stock. The employee in Forest Lake called other stores to find the screen proctor I needed.Patrick, from the Chisago was kind enough to install the screen protector but went over the phone functions with me. (Grace had also gone over the phone functions in Forest Lake but never hurts to go over things twice) Patrick answered all my questions with patience!
Good service! Pleasant sales person!
Jeff A is a stand up guy he did a great job for us ! He is good at what he does.
Totally impressed with this store! Jeff, in particular, went above and beyond! I totally recommend this business!
Always helpful whenever I go in
Had some questions and needed help with my phone. They were very helpful and seem to know there stuff.
Great guy . Helped me with a few questions on my phone. Knew what he was doing. Thanks.
Andrew is great to work with, he does more then any place I have gone to.
Sales reps were very knowledgeable, Jeff and Mackenzie helped me so much.
Great store and awesome, helpful, knowledgable employees that helped with what I needed and didnt pressure anything on me
Great service, this is my favorite location so far.
These guys are great. I walked in the door and they fixed my problem. Thanks
This place is not a Verizon store. They are privately owned and are a representative of Verizon. Therefore they have limited access to your account and are not much help. Basically they are a retail store to sell you overpriced items that you can buy online and have delivered right to your door. Disappointed.
They are slow and dont listen every time o.o go their they mess up my phone more .
Very good customer service. Thank you, Jeff.
This store always answers all my questions and have very friendly staff.
Staff are great to work with, very helpful and knowledgeable!
Stopped to check out new phones. They cost alot but they are really full of features. Didnt buy yet but will.
Very helpful.
Not much to shareThey did a good job.
They are always a big help
Great service and staff!
Staff was friendly and very helpful
Very helpful..
Not helpful at all
Very helpful and friendly
Perfect.
I hate Verizon