David spent a good 15 trying to make me a commercial gas hose coupling hose.
Ace Hardware is a definite asset to our community! I was looking for a latch for my igloo cooler. When I called Hope not only knew that they had one but that it was in aisle 12. That’s service!! She handled the purchase transaction over the phone, stapled the receipt to the package and said it would be ready for pickup!I love the friendly, knowledgeable and courteous service plus they always have what I’m looking for!!Kudos to Forest Lake Ace Hardware ⭐️⭐️⭐️⭐️⭐️
Pretty limited inventory compared to the big home improvement stores but its really nice to have a neighborhood hardware store right down the road.
Made an online order here specifically because the saw horse was in stock and on sale. Waited for the email to pick up. Waited and waited. Supposed to take 2 hours. After 2 days we cancelled order. Not impressed. Got elsewhere
I stop here all the time for my boss and they’re always so helpful and sweet!
Excellent Service and selection without walking into a big box store.
Went into the store and went back to the services counter. The employee had his back turned so I announced myself. He mumbled something which I think was my acknowledgment. I stood there watching him hanging up keys on the spinner. He wasnt having much luck finding where they went but also lost my business. Hope you found where the key went.
Found every thing I needed.The owners are nice and help full.the hired help needs more training on customer service.
Great store to get items that you cant get elsewhere. The staff is very knowledgeable and helpfull as well.
Always have what I need. Easy in, easy out!
I normally dont travel this far and when I do its on my motorcycle. For the last 2 hours I have been looking for a cookie press. I called several places that got my hopes up, all to find out they didnt have it in stock. I called Ace spoke to Margaret on the phone she was nice enough to look and see if they had it before I even asked her too. She was friendly and very helpful, she found the only one they had left and she told me she would hold it for me. I was coming from 35 Minutes away and when I got there Margaret knew it was me and greeted me at the door. She greeted me with a smile, and she grabbed the cookie press for me. Its not just the fact that she had what I was looking for, but the fact that she was willing to help and was kind while doing it. You can honestly see she loves helping others, thank you Margaret and Ace Hardware for helping make my holiday perfect.
Great business . Great employees. Can find what you need. Most of the time. If not you can get excellent help ALWAYS!.
I always have good service her
The Forest Lake MN Ace Hardware is ALWAYS helpful, and I can often find a part that the big box stores dont have (or more often, I cant find anyone in the big box store to ask).They go above and beyond to ensure I find exactly what Im looking for. Great service!!
Stopped in for some chain and was helped by the friendly staff.
I had a very quick and efficient purchase and check out with a knowledgeable and enthusiastic service provider. In addition she shared a coupon with me making my experience $5 funner
I work here so I am a little bias. But Sandy and Sam are by far the best bosses I have ever had. I love my Manager sue as well. I have learned so much since ive been here!!! I love all of our customers as well.!!
They redid a couple window screens for me. Quick, friendly and reasonably priced.
Always quick to help and have everything I need
Extremely helpful and knowledgeable staff, decent prices and tons of options for stuff you normally only have one choice for
People here a friendly and helpful.made it quick and easy
Great store! Small but its in a convenient spot and that is important. Need places close to you so you are not driving across the world to pick up 1 or 2 things
Helpful staff.
Great local business. Has all my hardware needs. My go-to hardware store in Forest Lake.
Young kid mad my key did an amazing job
To high in price. Shop at Menards or Fleet farm.
Very nice people and NOT BUSY during a SNOW STORM 😀 👍 LOL HA HA
I really like stopping into Ace in Forest Lake. I always get my questions answered, and find the screw, or tool or key I need! Small town friendly
Great crew and always helpful
Were can you get a store now a days were you walk in somebody wants to help you saving you time. ACE HARDWARE
Great local store
Great local hardware store. The staff is always helpful and friendly. Very reasonable rental prices.
Sometimes you need things that the big box stores dont do well I needed a special double cut key made and they were able to make this key for me and did a great job.
Really helpful!
Great service, had exactly what I needed!
Ace hardware is Wonderful. Always helpful and friendly
I knew if I wanted REAL service Ace was the place to go, but I was not prepared for the attention given from the gentleman there to my rather odd list of everything from1o feet of PVC pipe to a 5/8ths self locking nut with a nylon insert. Thanks you saved me so much trouble.
There alright They dont have everything Prices are high . But Its not like Menards Where they have almost everything.
Lot’s of stuff!!!Fun Store
Needs an update, crowded, and a bit overpriced. It is convenient to the neighborhood, and staff was nice.
Love the most knowledgeable people in the world
One of the Best Hardware stores in Forest Lake!
Theyre a well put together mom and pop store. Helpful employees and you can usually find everything youre looking for, with ease.
Lots of the workers are arguingThen one of the workers says one of the products 3.00$ then the other workers said that this item is 16.00$ what a rip off. buyer bewareAlso tell your friends about this how badly customer service is
Sandy runs a nice hardware store. Respectful, staff who are quite helpful.
This Ace hardware store is great when you need something quick. Extremely helpful and kind staff.
Called to see if they had a specific part (dryer power cord). Person who answered said yes, absolutely. Drove over to buy it to find out that no, they dont have dryer power cords, they have regular extension cords. Complete waste of my time and ticked me off considering I had called first so I wouldnt make a wasted trip.
Great customer service always
Easy to get help and they have lots of assorted stuff in hardware bins you wont find at any big box store.
Always friendly and helpful and the cherry on top... knowledgeable!
Great hometown hardware store. Grate for easy in easy out shopping.
Always helpful!
Very helpful making a repeat batch of paint
Always helpful and I always leave with what I need!
They are always friendly and have what you need!!!
This is a mom and pops business, friendly with great service and no pressure. Willing to chat and discuss different topics, make you feel a home.
Always helpful, polite, and friendly!!
Ace hardware is a great store and the lady who helped me was really good at her job she understood just what I was looking for
Took son to a bday party he loved it. Of course its not the forst time we have been. He actuall had his bday there 2 years ago. Good times.
Needed glass cut. The glass was just the right size for the my use.
Just to find local hardware store love it
Very helpfully. As always.
Unmatched customer service
Very Helpful
Staff are knowledgeable and friendly. Always have great service here.
Helpful staff. We needed some glass cut for picture frames....they got it done in about 10 minutes.
Clean store with helpful staff.
Amazed by the variety of items they have for the size of the store. Great service and quality!!
Hours of the store = 1 star. The store and staff = 5 stars
Very friendly and helpful.
Owner is a great guy, great customer service!
Wonderful customer service
Very knowledgeable and friendly staff
If you need it, theyve got it.
This the best place for a guy
Too small and not a big enough hardware selection.
Great service
Great service
Very. 👍
Great place to live
Ace is the place I choose
Waaaaaayyyyy to expensive
Very helpful
Friendly workers
Plumbing on point
Ace is the place
Friendly