We drove past two Toyota dealerships to get to our salesman, Jeff Gipson at Pedersen Toyota. Jeff is knowledgeable, kind, patient and resourceful! Getting a new vehicle these days can be difficult but Jeff got the job done with excellent communication and managed expectations every step of the way. The finance manager Bo was super easy to work with too. No high pressure sales, no nonsense. Easily our best car buying experience ever.
Pedersen Toyota did me right when I brought my 2002 Corolla in when it was in an incredible state of disrepair. I needed to get a litany of things done on it and Zelene did an excellent job handling my case. They even helped me out on cost by doing a couple things, like installing some windshield wipers that had been sitting in my trunk, for free! If cost is an issue for you too, they have coupons online that can help. I got 15% off my brakes which was awesome! Id definitely take my car back here when I have the money to get the less urgent issues done.
My entire buying experience at Pedersen Toyota was a 10/10. The entire staff was amazing but I must point out the excellent job that Brad Hort did in assisting me with the purchase of my first new vehicle. You could tell he genuinely cared about his job as well as my wants and needs and was able to deliver and I rode off in a sleek 2021 Tacoma. If anyone is looking for a place to buy a car, whether its new or used, I would highly recommend Pedersen Toyota in Fort Collins and when you go, ask for Brad Hort, you will not be disappointed!
Very friendly sales people who dont pressure you or overwhelm. We didnt buy from here, but enjoyed the experience. Quite a big lot.
Long time customer ( since north College location) and will continue to be . BUT please Pedersen, please confront customers who are maskless, and require them in order to be served. You do have a sign stating masks are required, so thank you for that. Now the next step?
EMILIO IS THE BEST!!! He was very knowledgeable and helpful. Go to him and you won’t regret it!
Bought my Tacoma, sight unseen, with transaction done almost completely over the phone and via internet. Chistopher and Vicki are tremendous assets for Pederson Toyota in Fort Collins...they even delivered the vehicle to me and final paperwork was a breeze. Great team to work with.
Most typical dealer experience here… all attitude zero respect or knowledge. They will call you to remind you of your scheduled service coming up the day after you roll enough miles to where it’s not free anymore. How absolutely pathetic! I’d stay far away from any Toyota purchase as m to 2020 Tacoma is not worth dealing with Toyota dealers
Simple 10K oil change today. Told one time on the phone...told a different time when I got here over 2 hours later and still waiting . People after me have come and gone and when I asked..no concern or answers
Please see Jeff Gipson for all your car buying needs he has helped me and my family purchase several cars through the years! Hes kind, helpful and meets your individual needs. He definitely goes above and beyond to make you feel important, not just another sale.
The service was fantastic! Casey helped me on the phone, when I had forgotten my appointment. He arranged for the recall to get done that day anyway. At the dealership service department, Justin handled everything very professionally, and I was actually finished and on my way 20 minutes early from the time promised. Incredible!
Lot of great folks at Pedersen Toyota. Josh was fantastic to work with, low pressure, and has checked in multiple times after our purchase to make sure we are satisfied. Would absolutely go back to Pedersen to purchase our next Toyota.
While the overall punctuality of the staff is great and the vehicle prices seem fair, they will absolutely try to rob you on your trade-in. Recently, I went there to trade in my 2012 ram 1500 and they offered me only $5000. KBB said trade-in was worth at least $10,000. I ended up Walking out, selling my truck at Carmax for nearly triple what Pedersen offered, and bought my new truck elsewhere. Don’t let them fool you!
Mike Baldwin, Service Manager, and his amazing service staff at Pedersen Toyota jumped through hoops in order to keep a long planned road trip on schedule! Without their dedication and commitment to a quick turnaround repair, getting our son to college out of state would have been impossible. My family cannot thank you enough Mike and service team! We are Pedersen customers for life! Our deepest gratitude!Kind regards, Robin B.
Booked an appointment with the collision center 3 weeks out and I get a call on Friday evening 3 days before the appointment saying they have to cancel my appointment with no idea of when I can reschedule. I can not call any other place that late on Friday as most are closed and now I have wasted 3 weeks of time and scheduled time off of work so I could have dropped my car off. This is not professional in any way and did not even receive an apology over the phone
I worked with Britt and it was a breeze. She was able to show me several options in my price range and never pressured me at all. It was as the most painless car buying experience I’ve had.
Purchased a new 2021 Highlander from Pedersen Toyota in Fort Collins. This was the fifth vehicle purchased there, and weve had great experience every time. Megan Alayon, our internet sales consultant, was very helpful in sourcing a vehicle allocated to Pedersen but had not been built yet. She provided all of the details and was very accurate with the delivery date. On the day we picked it up, she helped explain all of the new technology that comes with new vehicles in 21. We recommend her should others be in the market for a new Toyota.
I have been to Pedersen Toyota a couple of times for different reasons and have been pleased for the most part. My service advisor on my first visit was a bit abrupt and not the best listener but the work was performed correctly and my shuttle driver was very friendly, prompt and polite as was the cashier. Today I just dealt with the parts department and the young man was friendly and helpful and answered questions about my purchase. Will be back for future service and parts needs.
Excellent customer service! From the moment we step foot into Pedersen Toyota we were well treated. Everyone was friendly and made sure we werent neglected. Chris Compton the Internet sales Rep took great care to accommodate our needs. My wife and I were thoroughly satisfied with the buying experience and would definitely recommend Pedersen to family and friends. Financing even helped save us extra when we finally signed the papers! 2 thumbs up!
Took my 4 runner here for repair. In the check they claimed my power steering fluid, differential and transfer case fluid was all in need of replacement claiming the power steering fluid was black. It isnt we checked. The disrespect of lying to us to get more money is a new low. Nothing but a bunch of cons, never going back here again
Jeff C was amazing and made buying my new car so easy. I had my eye on a used 2018 Avalon Hybrid they had in stock. I was able to take as long as I wanted on the test drive, really get a feel for the car. Once I decided to buy, he seemed genuinely excited for me. The financing was easy, the Toyota certified used car warranties really makes me feel the car will be taken well care of. Being able to purchase the service package for 7 years/107k miles really have me peace of mind in purchasing a used vehicle. Thanks for making my car buying experience easy and fun!
My recent Tacoma purchase at Pedersen was an excellent experience. I highly recommend Nick Wacker our sales associate. He was responsive to my online inquiry and patiently answered all of our questions. There were no surprises and everything was clear and upfront. Having purchased Toyotas from other dealers over the years I only wish Id found Pedersen and Nick sooner. Pedersen is the only Toyota dealer I plan to use in the future.
Called with help buying out a lease. The person made fun on my voice and the financial person said they dont help with buying out a lease. Worst place I have ever called
Never Have felt such disrespect from vehicle dealership. I would not waste my time purchasing a vehicle from these people
First off, I would like to say that this dealership works very hard for the customers. The staff is very friendly and upfront with the customers and do not lead you into a false sense of security when it comes to the purchase of a vehicle. That being said, I would highly recommend going in and requesting Adam Duran for your vehicle needs. He was patient and knowledgeable. He helped take alot of stress and anxiety away from what has been a very long and frustrating vehicle search. The honesty and the upfront communication here is a big bonus. Thank you to all involved in our purchase today.Keep up the good work.A VERY happy customer.
Had warranty work done on a headrest in my Toyota sienna van. Everything was done in a timely manner and a new headrest was installed.
I am completely blown away with my service from Pedersen. Keith was an incredible sales associate - I was looking for a new car to hold all of my kids comfortably, and I was set on a Highlander. Keith showed me the entire stock of highlanders, and then showed me a Sienna. I told him “you’ll be the best salesman alive if you turn me into a Minivan Mom”... well, he is the best salesman alive because I bought the minivan. And I LOVE IT. It’s a luxury vehicle and it will last us a long time and keep my kiddos safe. I am so impressed with Keith’s professionalism, patience and knowledge about the cars and attention to detail about my needs. Jeremiah got me an incredible rate and Bo set me up with the best plans for my new vehicle - all three of them were incredible. Never has car shopping been so easy - I was in and out with my new car in two hours. THANK YOU! I will never shop anywhere else. Go see Keith, Bo and Jeremiah! Thanks again guys!
I am not one to buy from a dealer... That said, these folks have been good to me, and I might compare them to the Toyota dealer in Lancaster CA... Some other d-ships not so much. These folks have wysiwyg, or basically they do what they say / say what is real/important...
Andrew was awesome,a true light.If you want a salesman who truly cares, go see Andrew at Pedersen toyota.
Low pressure dealer when I decided on purchase everything was ready on time. Would highly recommend Pedersen Toyota and their team
Took my 4 Runner in for 15,000 mile check yesterday. When I got home and checked the inspection report I discovered that everything was in better shape than when it was serviced in March! In March I was told the air filters would need to be changed at the next service. Low and behold my air filters were in great shape yesterday without being replaced. Add to that my tires have more tred on them now than in March also! Fluids topped off - haha. Windshield wiper fluid is almost empty and the brake fluid is lower than it should be. Coolant also low. To say I am upset is an understatement. I contacted the manager of the service department today. He agreed that the work was not done and will be issuing me a refund. He did want to come get the vehicle and take it in to Pederson and use it for training. I declined and will have our mechanic do the work. I feel I can not trust Pederson Toyota.
Run away before they lie to you. Worse than most dealers. Sold my truck on 8/21 and was told 10 days to receive my check….almost 2 months later and I just get new excuses every single call. They blame Washington state, they blame the other credit union and a flawed system but none of them told me I would have my money in 10 days. Peterson Toyota told me 10 days and here I sit, almost 2 months later and still no money.
The BEST dealership! Brad Hort in sales sold me my FIRST Toyota, a 2022 4Runner TRD Sport... and I absolutely LOVE it! I had been wanting to trade my old car in, but more than willing to wait until I found the perfect car. Brad was so insightful & patient with me while I considered several different Toyota Models. It was a smooth car buying experience down to the end. I would MOST DEFINITELY recommend Pedersen Toyota, & if you’re looking to purchase your dream car, ask for Brad! I won’t go anywhere else for car buying in the future.
Took the car in for a basic service/oil change, they didnt tighten the screws so the oil leaked out all over the drive. Had to have it towed back the next day, then they didnt close the hood correctly and it started flapping about on the way home. Last visit here.
Incredibly impressed with the service, knowledge base and patience at Pedersen Toyota. Megan is a phenomenal sales associate. She knows her stuff and very easy to talk to. She takes the time to know her clients so she can help make the right fit for them and their family. The dealership was clean and clear COVID precautions were in place. We test drove 4 vehicles alone without a sales associate. This allowed us the opportunity to freely discuss the pros and cons. We never felt pressured to make a purchase and we were given all the details and vehicle comparisons we asked for. We went back multiple times before making our purchase. I highly recommend visiting this dealership. Toyota makes quality and dependable vehicles. Having a convenient and friendly dealership to make the purchase is icing on the cake!
I have never posted a review even if my experience was horrible, but this dealership really upset me. I took a Camry I had bought the month before to Pedersen to get a list of everything that is wrong with it. The repairs quote came out to almost $2,000. Since I work on cars myself, I told them I would do most of it myself for cheaper. For example: they claimed that both of my inner CV boots were leaking and the car had a major transmission fluid leak. I went down the list and checked everything they claimed was “wrong” with the vehicle, and 90% of what was listed did NOT need repaired. I wanted a second opinion, so I took it to my boyfriends work (Les Schwab) for them to look as well. They did a thorough inspection and also found NOTHING wrong with the transmission, or inner CV boots. Whoever inspected my car lied. My theory is (I could be totally wrong) but, they saw a young girl bring in a used car and assumed I wouldn’t know anything about mechanics, so they quoted me for repairs that weren’t even needed. If I didn’t know any better, I would’ve paid $2,000 for unnecessary repairs!!! Please DO NOT let this dealership scam you. If you have enough knowledge on cars, look at the car yourself before you pay them a ridiculous amount of labor to fix it. - the service advisor who did my inspection was Bob Troutman. Please stop lying to vulnerable customers!
The entire process was quick and easy! Working with Megan was absolutely incredible! When I arrived at Pedersen Toyota for my scheduled test drive, I found out Megan was off that day! That’s simply excellent service to meet with me and to finalize our deal, Megan delivered my new Toyota directly to my house!
Pedersen Toyota was honorable and excellent. I ordered my 2021 Tacoma SR and got it really quick and for a great price. My salesperson, Brit Maddocks was excellent. She replied to all my requests super quickly and really went to bat for me. If I were to buy another car there, I would absolutely do it with her.
Purchasing a vehicle is difficult enough but doing so from out of state can really make the experience a potential nightmare. Luckily, Megan in the sales department made my buying experience straightforward, honest, and efficient! I was wowed by how seamless the process was made. Communication throughout was top notch and I found all my questions were answered quickly. When it came to picking up my 4Runner (which I absolutely love) there were zero surprises. Overall, I had a very positive experience and would highly recommend working with Megan whose help I very much appreciated!
First-time new car buyers here. We worked with Megan today, who made the process completely seamless. She was also personable, anticipated our questions and made us very comfortable with our purchase. We didnt feel like she was leaving out important details or being slimy. Thanks, Megan!
I worked with Chris Stohldrier (took me 10 minutes to learn how to spell his last name) and he was fantastic! Very knowledgeable and informative, and no pressure! I will definitely use him again in the future!
There should be a 10 star rating for Pedersen Toyota and their staff. Truly a personal experience with lots of care, attention and a vehicle that is a perfect fit for my needs. Jeff C went the extra mile staying in touch till my timing was right and helping me close the deal. All the staff I encountered were super friendly, respectful and helpful. It made the whole car buying experience pleasant and I felt valued when finished. I highly recommend Pedersen Toyota and will return for my next purchase too.
Everything about our shopping and buying experience with Pederson Toyota was fantastic.Chance was the best sales person that I’ve personally ever worked with. He seemed to be knowledgeable about the truck we decided on and continued to make us feel comfortable throughout the entire process.Sighing for finance can be an uncomfortable process but Patrik Britt was awesome. We got a good deal and felt like we were looked after.I would give 6 stars if I could.
I got the pleasure to work with Jeff Gipson at Pedersen Toyota and he helped us with everything we needed to purchase our RAV4 vehicle. Super kind and down to earth, very efficient and great at his job. Definitely recommend Jeff. 10/10!
I had the best experience purchasing my new car with Chris! He was very professional, friendly and knowledgeable. I never felt pressured in any way. The whole process was quick and easy!
Jeff Corriveau, Internet Sales Manager, provided tremendous service in helping me find a new Tacoma truck. He worked diligently over a period of about four months to find the exact truck that could be delivered when I needed it. His communications over the period was excellent - keeping me informed of every change to availability. Many thanks Jeff!
Bought my truck from another dealership didnt like how they respected my time of the service being a mechanic I know how long a job should take especially on a brand new vehicle everything should come apart just find go back together even easier. So after getting all my oil changes done by the dealership I bought from I was not returning to that dealership in Greeley I did my research and talked with a bunch of Toyota peeps and recommended I take it to Peterson they are very good with service can getting your vehicle done in a timely matter especially on appointment I thought I was going to be sitting there for the whole three hours of the repair they had my truck done within two hours and ready to hit the road I really appreciate the crew there they obviously know what they are doing thank you
I had a very good talk with the gentleman over a used Ford Platinum expedition better go find a job nope Im retired.
Nick Wacker is terrible. He is their online salesman.He undervalued my trade in by thousands of dollars to the point his manager sent me a second offer.He was insulting. He is a terrible salesman. He doesnt even understand his own market.If anyone has questions I have every email and quote and picture to substantiate this.Then today I got an email spam from him asking if I was still interested.The dealership is good.Nick is not.Find another salesman. And if the manager wants to contact me you already did. You sent me an email to correct his mistake but damage was already done. Fix him or youre gonna lose more business.
I purchased a Tacoma from Pedersen with less than 10,000 miles. From day 1 the breaks did not seem right. I had it in to the service department and they said it tested fine. I asked if they drove it, and they said no they just tested it at the shop. They recommended a tech ride along if the problem persisted. Due to Covid, I had been hesitant for the ride along. I recently had it in for oil change and tire rotation. When I picked it up they let me know that the tech thought he felt something with the brakes. They again suggested a tech ride along, which I scheduled. I showed up this morning for my ride along appointment. I was directed to Justins desk. He asked if I would be sticking around or if I wanted a call when done. I explained to him that I was there for a tech ride along. He again asked if I wanted to drop it off or wait. I explained again that I was there for a ride along so it would be hard to do that if I just dropped it off. He told me there would be a charge. After I agreed he went on to tell me that if there was an issue that it would not be covered under warranty. I was surprised as I bought the truck with less than 10,000 miles and he didnt even know what the issue was yet. I asked why it wouldnt be covered under the warranty if there was a brake issue. He then said, very condescendingly, Well, if there actually WAS a brake issue, it would be happening all the time. It was then that I decided to leave and not waste my time any further. It was clear to me that they were not interested in having a look at a safety feature of a vehicle purchased from them. I am beyond disappointed in the service, especially how I was treated by Justin. I will never buy or get service done from Pedersen again.
Chris Compton was a great sales person...I was a long distance away and he did a step by step walk thru of anything noticed on the vehicle...NO surprises when I got there and seen for myself.A great experience from start to finish with financing...I would highly recommend Pedersen Toyota for new or used buying.
The service department kept their time promised for prompt service.
In purchasing our TOyota Highlander, we had the Best Sales Associate possible in Josh. He took all the time we needed explaining the different models we were looking at, never hurrying us or trying to influence us on 1 model or another. When we decided and made the purchase josh made a appointment with us and went over each feature while sitting in the car, never rushing us with the questions we had and there were soooo many questions!! Josh had followed up with us more than once, and had even worked personally with us on new questions and walking us through more features. Cant give enough praise for his help, but I know if friends or family are ln the market for a new car as long as Josh is at Pedersen Toyota he will be the one they will ask for!!..
Just leased a new Highlander from Pedersen Toyota with the excellent assistance of awesome Jeff Corriveau. He worked very hard on our behalf to get us the best possible deal for our situation. We were treated with courtesy and respect, and it was a very pleasant experience in every way. Thank you Jeff!
I have known Megan Alayon for more than 10 years. She can read my mind what I want to. She is the best salesperson I have worked with. I know it since I have bought many cars around the US. If you are looking for a Toyota, I highly recommend her. She is the BEST!
Best service Ive ever had
Absolutely blown by their service. First time here and compared with other dealers that quote me 100s, they were upfront about what my car needed and service was done at a reasonable time. Definitely coming back.
I can’t speak highly enough about my experience at Pederson Toyota. I worked with Megan and she did everything in her power to get me the best deal possible on my RAV4. She wasn’t “sales-y” at all, she truly had my best interest at heart and wanted me to drive away with a car that I could afford. Brian in the finance office was incredibly helpful too on negotiating my lease with Toyota and being open, honest, and trustworthy. Would absolutely recommend this dealership!
I have been buying Toyotas from Pedersen for more that thirty years and find their approach uniquely fair and honest. Mike and Andrew were absolutely great to work with!
THIEFSTHIEFSTHIEFSI traded in a vehicle with Pedersen. They purposefully waited to pay-off that vehicle while I unknowingly made two extra payments. 32 days after trading in my vehicle they paid it off. They paid $600 less than what we agreed to and then told me I was not entitled to that money.
Megan was amazing! She made the entire experience of purchasing a new vehicle easy and stress free. She was prompt with all correspondence and super informative! I feel that she went out of her way to make certain that I had a good experience. Thanks Megan!
Its a Toyota. i came in looking for a used rav 4 and I found one but for the age and mileage the price didnt add up?? Went to a Toyota dealership in Denver and found a newer year and little less mileage for 4k cheaper than the rav 4 in Fort Collins and yes same trim level?????
I had an awesome experience here looking for a used car. The associate I worked with, Brad, was awesome. He went to great links to get me an affordable deal and was the perfect combination of professional and friendly. The company takes really good care of the vehicles when they come in, changing the timing belts, oil, battery, etc., which really put me at ease. Highly recommend this place.
I just purchased a 2021 4Runner SR5 Premium. Keith Post was my salesperson and he made the process as streamlined as possible. I had to order the 4Runner because I wanted a specific color and Keith did a great job of finding me the 4Runner I wanted and keeping me updated on where it was throughout the entire shipping process. When I picked up the 4Runner it was during a busy Saturday afternoon. Keith was juggling between three customers, but was still able to give me the attention I needed to move through the process quickly. Looking forward to working with Pedersen Toyota throughout the life of my new 4Runner!!
D’Loren was so fun to buy a car with! You could tell he cared about our experience and there wasn’t a hassle haggle either which makes buying a car way less stressful. Will definitely go back when it’s time to buy again.
Juan was excellent with getting me registered and reviewing the work completed. I did not get a sticker for when the next maintenance check is due and my car was not washed post service.
This might be the first review I’ve ever left for a company, but these guys deserve it. Keith and Steve were both awesome to work with. No pressure sales tactics, just let me see and test drive the vehicles I wanted. Was able to get a great deal and the wife loves her new ride. Thanks again for helping me make her birthday special.
Very friendly and helpful and we got a great used truck!
Andrew was the best help I have ever had at a car dealership. He was very easy to talk to, and very helpful. I ended up walking in and walking out with a new car in under a few hours!
These folks are AWESOME. Their customer service is top notch, and they actually CARE ABOUT PEOPLE!In my 38 years I haven’t encountered such a great, friendly, helpful team of people - ESPECIALLY at a new car dealership.Blown away by the level of respect for each person who walked through their door while I was in there.I cannot express my gratitude for this whole team; from sales to financing, these guys were just amazing.No need to go anywhere else; you’ll be so glad you went to Pedersen!
Best car buying experience ever!
Jeff Corriveau was very knowledgeable about the vehicle and efficient in preparing the paperwork necessary to the purchase. He kept us updated as we went through the early stages by phone. We have purchased several other vehicles through the Costco program and this was probably the easiest and most enjoyable.Thank you JeffCarla and David Saxon
Had a great experience yesterday at Peterson Toyota. Needed to take my Prius in for a factoryRecall. The staff in the service department was very helpful, very knowledgeable and professional.They were very friendly and respectful to me and in the care of my vehicle. The service alsoprovided a complimentary ride to and from until my vehicle was ready. The driver was very courteousand friendly. I look forward to taking my vehicle there whenever I need any type of repair withfull confidence they will be giving me excellent service.
I had a great time buying my Subaru from Pedersen Toyota! Anda and Chris were absolutely fantastic; the were both quick to communicate with me and were never pushy. I started emailing with Chris, then I met Anda in person, and then I saw them both on my last day when I actually bought the car. When I told them that I wanted to take it to an independent mechanic, they encourage it and Anda let me take it home for the night so it made it easier for me to do that. I feel bad that I cant remember the finance guys name, but he was able to get me an even better rates on my car. Great customer service, great transparency, will definitely be back!
Repeat Buyer! Purchase a custom ordered RAV4 Hybrid. Jeff and Nick in the internet sales department were great to work with, and the finance/business office interaction was straight forward, fair and well communicated. The vehicle is amazing. Very happy with initial quality
Absolutely great experience from start to finish. Jeff Corriveau handled all aspects of my sale and was very professional, attentive, and efficient. Brian, my business manager, was professional as well and very efficient and quick. I was in and out of the dealership in around 30 minutes and would recommend Pedersen Toyota to anyone in the market for a new or preowned vehicle!! Thank you very much Jeff and Brian! I will be back in the future and wouldnt hesitate referring friends and family to your store!
The Pedersen parts department regularly adds 10% on top of msrp for no valid reason other than lining their pockets. I’ve had to confront them on this several times. Typically I purchase OEM parts online at well under MSRP, but occasionally I need parts same day. In this instance I understand that I’ll be paying more (i.e. MSRP) for the convenience, but Pedersen’s predatory pricing deserves no ones business.
D’Lornn was amazing to work with. He made our car buying experience very smooth and easy.
I swear by Toyota products. I have had multiple trucks and turned my family onto the product as well. The service here at Pedersen has been terrible and completely dishonest. I put money down on a vehicle in February for a vehicle to be built. Was given written communication the vehicle was built and in California after being built in Mexico on May 17th. In my mind I prepared for another month (worst case scenario) before it arrived here in Colorado. Received a call on May 20th asking if I still wanted to cancel the build as though it had not even begun. Steve Allen (sales manager), as a grown man, stated he had heard from someone that I wanted to cancel the build. This is the definition of scapegoating as he could not actually identify who said it. All he had to was say we dropped the ball lets move forward. Instead I got attitude when I started to ask questions. It just shows the maturity level of a so called adult when they point the finger. Long story short the short supply of Tacomas motivated Steve to sell that truck to higher bidder. Had I backed out on this vehicle they keep my $1000 but they back out they sell that vehicle for $4000 more and laugh all the way to the bank just because then can. Steve also tried to pin this on a salesman who retired who was in charge of my order. Absolutely amazing lack of communication and information when every person in the place carries around an IPAD as though the increases their intelligence. It doesnt. It surely doesnt increase the amount of honesty and integrity. Amazing products but gutless sales and management personnel over there. Just beware that the short supply is causing the man part of salesman to vanish and it is just sales. Once there is more product hopefully the quantity of honesty will also increase.
What an AMAZING experience! This was the first time Ive bought from The Petersen Toyota dealership and I am blown away! From the very first contact all the way through financing was a total breeze and way easier than I had expected. Everyone was incredibly helpful, curtious and professional. Megan was so kind and knowledgeable....we are so grateful for her support! Thank you!
Buying a vehicle was a very simple process at Pedersen. Megan was very knowledgeable about all the vehicles. Even though I knew what I wanted. Megan’s knowledge of the Tacoma just confirmed that I was making a good choice. Possibly Megan’s greatest attribute during this process was her calming demeanor and her ability to listen.Though I didn’t finance the vehicle paying for the vehicle was once again a very simple process.Lastly a couple of days after buying the vehicle the manager of the service department contacted me. I feel that my future relationship with Pedersen will continue as it started; with simplicity, transparency, and a true carrying.Thank you Pedersen
Wonderful service.. Great car!!! Andrew was amazing. I spent less than twenty mins in the show room. He did the whole transaction over the phone found me exactly what I needed. Good trade value. I don’t think I’ll ever go anywhere else.
Megan Alayon was simply amazing and made our purchase of a 2021 Toyota 4-Runner TRD Pro the easiest vehicle purchase we’ve ever made. She was in constant contact with us when new units were incoming and helped us navigate ordering a custom vehicle! When we purchase our next Toyota, Megan will be our one and only call!! (Bo was amazing too on the finance side! He was honest about every step of the process!)
The service and attention to our car buying needs from Brad and Josh was superb! Brad was easy to work with, listened carefully to our concerns and worked hard to match us with the right model and trim package. His professionalism and prompt follow up to our questions and frequent updating about product availability really made a difference to us. Josh filled in when Brad was out and helped us get the best possible price. That kind of teamwork makes seamless customer service we really appreciate!
Jeff Gipson is one of the best human beings I’ve met. He’s a straight shooter and a very fair sales rep. So happy that I got to work with him and will definitely come back for my next car purchase!
My experience at Pedersen Toyota was about as smooth as you could ask for. Jeff C, Steve A, and everyone else I came in contact with were extremely friendly, professional, knowledgeable, and transparent in our interactions. Not only while I was at the dealership, but in follow up phone calls and emails as well. For example, I live out of town and forgot my garage door opener in my trade-in vehicle. I called Jeff, and he had in it the mail the next business day no problem. If you come in with reasonable expectations, they are motivated to make a deal with you. Highly recommend you give them a try.
Service area has no direction, no clear point person. Staff seemed reluctant to help! Did not feel welcomed, customer service needs to he reevaluated.
Justin and team were so friendly and helpful. Not only did they address and fix the recalls, but they also put a new battery in the remote/key and put air in my tires. The service team and shuttle service were so quick and reliable, as well. Customer service was amazing - they all made me feel comfortable and welcomed. They truly care about the details and their customers - thank you!
Parts department was most helpful!
My wife and I had a great experience shopping for our new vehicle here at Peterson Toyota! We had the pleasure of working with Chance who was excellent at his job. He was informative, he listened to what we wanted, and he took time to show us pros and cons to our thoughts. He stayed in touch with us but was farm from pushy. He was great to work with and truly had our best interests in mind! Thanks for getting my wife the car of her dreams!!
Had a great experience at Pedersen Toyota buying a new car! Model with the features I wanted was not in stock so had to be ordered but Casey was persistent and found exactly what I wanted - even arrived earlier than expected. Casey was very knowledgeable about the hybrid models and answered all my questions. Would definitely recommend the whole team!
I don’t think I’ve ever had a better buying experience than at Pedersen Toyota! Jeff Corriveau was wonderful to work with! I have less-than-perfect credit and he was able to get me into the car I wanted for the payment I wanted and I didn’t have to spend an entire day at the dealership waiting. Thank you again, Jeff! You’re awesome!!
Jeff Gipson worked extremely hard and diligent to find the perfect car and to balance my difficult situation with negative equity. He did an incredible job. Dropped many things to handle my needs and showed extreme professionalism and respect. I will use Jeff for all and any future car needs. He’s the best in town! Request him for anything and everything!
Bought from here, great! I just got done with my Toyota care services. I just got it serviced for 215$. That seems steep for routine maintenance. My truck coulda been washed too if I’m gonna get charged that much. I also told my service worker that I bought the tires a week ago. They don’t need rotated. He rotated them and charged me anyways. It left me a bit frustrated. I can go somewhere else for a whole lot cheaper. Which will probably be the case, btw it was a 2019 Tacoma.
Josh Keyton & Bo Walser were AllStar A1 Performers!!!! We came Halfway Across the Country to find my wife the Perfect Car meeting her Stringent and exacting Specifications and Under Her Rigorous Scrutiny Pedersen Lexus/Toyota got us hooked up to the 9s with exquisite and distinguished Service!!!!! They even took into consideration our long travel back home across the country and gave us a top off on Petrol and a full washer fluid top off. Even had the oil freshly Changed. Even when my Diligent wife found a few minor scratches here and there they were willing to take a little off the price to accommodate. Bo was Amazing and helped us get an amazing interest Rate and an amazing Extended bumper to bumper warranty to protect our Large Investment!!!!! We bought this vehicle almost 2 weeks ago and we are still Abuzz with Glee at our newest member of our Family!!!
The entire experience of purchasing my new Landcruiser at Pedersen Toyota was incredible. Definitely request Brad Hort who can sell ice to an eskimo, he will take great care of you and ensure a smooth process.
Great customer service for people who have old Toyotas.
I had a really great experience buying my new RAV4 hybrid from Jeff C at Pedersen Toyota. It was my first time buying a new car and everyone made it feel safe, easy and not sketchy. Also this was the best price I found in the front range on the model I wanted. Thank you guys!