Just stopped in for some color chips and a gallon and quart of touch up paint from a job a few years back. The staff were friendly and someone came right over to help me. They got my order mixed quickly and I was in and out in ten minutes.

I recently bought a shed and wanted to paint it to match my house, which was painted seven years ago. The sales associate was extremely helpful in determining I could still use some of the old paint I had, and then matched the other color precisely. He even helped me carry the heavy cans to my car.

I have been buying my paint from this store for the last year or so and the staff is so friendly, and efficient. I ordered my paint online and when I go to pick it up the employees greet you when you walk through the door and are very professional. Would recommend buying your paint/supplies at this location!

I was helped right away upon entering and the gentleman listened attentively and was able to decipher my needs and help with the correct purchase for my project. I felt like he really wanted to see me be successful.

Very nice and friendly sales reresentative. Very knowledgable.

Glad to hear new management is in place! I use Sherwin Williams products daily and am glad I can now start using this store again!

Wanted to thank the employees at this location, especially Francisco P, for making a stressful situation much easier! Some people are really good with colors and enjoy it, alas, I am not one of those people. Choosing colors and figuring out how they will look together is not my gift. Luckily, Francisco pointed me in the right direction, helped me with samples and colors, and helped me absolutely love my choices. He even followed up to make sure I was all set - excellent customer service!

Real busy, I was able to get color samples for HOA approval.

We were informed a sale would last through the end of the month- so we didn’t need to rush to get needed stain. When we came back two days later, on the 16th, we were told the sale ended the day before and ended up having to spend over $100 more on the product we needed (which means there was only one day remaining on the sale when they told me it was still two weeks). This after we had already had a lot of confusion around which product we needed and them not having the one we needed. When I called the local ACE that usually sells the product, they were very forthcoming about why the whole town was low on it. I was disappointed they didn’t discuss options with us at Sherwin. It made getting what we needed much more complicated, and expensive. The staff worked quickly, and were certainly kind enough. But not overly helpful by any stretch.

I waited in line for nearly 30 minutes to purchase exterior black paint, which this location does not have and cannot mix. While waiting, phone calls taking orders were taken and there were more employees in the location than patrons. After I asked for the paint, the associate helping me starting answer questions for other patrons but claimed she was not helping them. I asked her to simply take care of patrons in the order they arrive as I had already waited over 20 minutes and I was advised that I lacked the proper patience. They are doing the best they can in the pandemic. I really dont see how lack of organization has anything to do with the pandemic. It is also hard to understand how a paint store does not keep black paint!

I have never had a good experience at this place. Since the Kwal changeover. We tried to get some paint to touch up our house and the colors do not match. We’ve waited in line forever. Several times products have been discontinued that we now have to have custom matches done and redone which are never very good. I hate this store and I hate sherwin Williams.

Staff so helpful, they go above and beyond. Paint is great too!

Absolutely the worst customer service I have ever seen. Completely lost my samples they were to match. Made me wait in line a second time just to drop off replacement samples.I brought in two paint samples for the store to match. After waiting 30 minutes in line was told they were busy but would call me in a few days when the new paint was ready so I left my samples to be matched. I waited a little over a week but got no call. So I called the store but when I did the person on the phone put me on hold several times while he looked for my order. Turned out they had lost both the written order and my samples. I was instructed to return to the store to drop off a second set of samples, which I attempted to do.When I arrived at the store there was a line of several people waiting to be served so I faced another 30 minute wait. I approached the counter, and rather than the the counter person simply letting me drop off the samples, he told me I would need to go to the end of the line again, which was about another half an hour in length just to leave off my replacement samples. I had previously waited in line 30 minutes to place the original order which had been lost by this store.The samples I brought in included two different cans of Kwal paint, one of which was still full and had cost about $50-$60.Very disappointed. Will likely find another, more customer oriented store.

Absolutely the worst customer service I have ever seen. Completely lost my samples they were to match. Made me wait in line a second time just to drop off replacement samples.I brought in two paint samples for the store to match. After waiting 30 minutes in line was told they were busy but would call me in a few days when the new paint was ready so I left my samples to be matched. I waited a little over a week but got no call. So I called the store but when I did the person on the phone put me on hold several times while he looked for my order. Turned out they had lost both the written order and my samples. I was instructed to return to the store to drop off a second set of samples, which I attempted to do.When I arrived at the store there was a line of several people waiting to be served so I faced another 30 minute wait. I approached the counter, and rather than the the counter person simply letting me drop off the samples, he told me I would need to go to the end of the line again, which was about another half an hour in length just to leave off my replacement samples. I had previously waited in line 30 minutes to place the original order which had been lost by this store.The samples they lost included two different cans of Kwal paint, one of which was mostly full and had cost $50-$60. They lost my exact match touch-up paint from when the house was last painted. Any touchup using a new match will always be noticeable.Very disappointed. Will likely find another, more customer oriented store.

I usually only post positive reviews but today am taking the time to post this. We had always used the Kwal store and now it’s Sherwin Williams so I went ahead and tried it. 2 HOURS later I have 2 gallons of paint and 2 samples. Computer problems. Spilled my paint from home which I got to pay to replace. Interesting fight between the staff and a customer. Lots of shouting! I will not go back. Lots of other options.

Always great customer service! Always happy with the quality and color. Our go to for our painting needs.

Good product and service. In and out of the store within 15 miinutes.

Despite being very busy and short staffed, my color match order was delivered as a perfect match. The staff handled phone and in-person customers with patience, professionalism and expertise.

Excellent service as always, but they are having major issues getting materials and supplies in stock due to their poor distribution system. Not the fault of store management. This is a toeal corporate failure. Still a very dependable paint product company, but you might be better off going to a big box store like Home Depot to get other Painting supplies.

I love Sherwin Williams stores. Skip Lowe’s and get a custom product recommendation (tip: try the duck back peeling paint primer for your outside jobs) and a great high quality paint. Also: if you are going to look at the paint for a long time (it’s not a rental) ask if they have your paint in “contractor grade” with enamel. That’s some serious paint!

Quick and knowledgeable service!

Kaitlyn is the best. She has always been so helpful and nice. She can help you with any and all painting needs.

The staff is amazing - very helpful and knowledgeable. And they even had me hold off on getting all the paint I needed as there was a sale coming up. Now that is customer service!

Poor customer service. Employee was very short, rude and disrespectful when I asked for assistance on a couple of paint codes. Asked the individual if he could help with some touch up paint and their response “I have no idea what you’re asking for and there are too many selections to match and if I could figure it out they probably wouldn’t match anyway”.

I have been completing several large paint projects and have been here at least four times in three weeks. The most recent time, I ordered three gallons of Alabaster colored paint. I received completely white paint and we spent hours painting before I realized the color was drying white and not Alabaster. I cant believe a professional paint store failed to even put pigment in paint after labeling it as pigmented. When I went to exchange the paint, they were out of the correct paint type and had to order it in, so I need to make the thirty minute drive back again today. I never received an apology. In addition, each time, the wait time was over 15-20 minutes before I was helped. I will no longer be using this Sherwin Williams - Home Depot or Lowes is much better, faster, and reliable for home paint jobs.

Great people, great knowledge, great support and a great product! Doesnt get much better than that!!!!!

Best Store Ever!! The staff is extremely helpful and knowledgeable. They go the extra mile to make sure the color is right and the order is correct. I drive out of my way to come to this store. Katelynn and Sarah are awesome!!

Katelyn and the team at the Harmony store go over and beyond for their customers. Always making sure all of our needs are taken care of.

The customer service folks were really good at getting the color we really wanted! She also helped us get signed up for the Sherwin-Williams buyer service program.

My experience at the store have been very poor. I would recommend not ever shopping here. The staff is not very knowledgeable. I highly recommend Guirys Paint just down the road.

Really enjoyed the sales associates product and business knowledge. Very helpful. And products were on sale which made them a good value.

I appreciate the service offered to me the night I showed up 10 minitues prior to closing and Katelynn was more than joyful to serve me and exceeded my expectations with her service. Thanks!

Wish there was an option for 6 stars! Great staff. Always helping me with any project I have.

Tried mult times to get through via phone - no answer - cant leave a message . . . Ill take my business elsewhere!

Horrible! I made 4 trips to try and get paint matched with zero success. The first time they couldnt work of the paint can and paint I brought in even with a color code and name. The second time the paint chip I brought wasnt large enough (because they didnt give me any instructions). After ripping out drywall for a large sample, they broke the only paint scanner in the store and told me it would be an hour to recalibrate it. After 90 minutes they hadnt even started. 4 trips + 0 paint + a snotty attitude = I will never be back. Home Depot got it right in less than 10 minutes with good advice and a smile.

It was amazing!! They were so helpful and trusting with our paint. Definitely would return.

Top quality paint. Very competitive pricing on accessories like tape, brushes, etc. Knowledgeable staff.

Staff members are very knowledgeable to your needs and the expertise to ensure that matches your motif, so you can get results from your painting completely correct before applying the paint.

Kadie and Matt solved our issue and have is a discount as well!

Professional support and service. Advise was provided and together best solution was chosen.

Great staff! Wonderful experience. Would absolutely recommend this store!

I was the only person in the store waiting outside and had to call to more times in order for them to bring me my order I don’t understand it

Pricey and they were out of my first two paint choices. Very helpful and accommodating considering all things

I just wrote my experience and do not wish to spend more time on the survey

Make it quick, make it right, good midtown location, alright selection in more environmental options.

Service was slow. Helpful overall.

I said I was neutral in the likeliness of recommending. That means I might or might not.

Clean, efficient, helpful and I got what I needed.

We were in the store for about 25 minutes. 3 employees were on duty, and not a single one greeted us, acknowledged our presence, or offered any help.

Stopped in during the Wednesday blizzard for some Sherwin Williams stain for a weekend project. The staff was very helpful and my son and I were out of the store in about 15 minutes!

Great, quick, friendly service. Love Sherwin-Williams paint!

Fantastic sale till 7/23/18. Great staff.

Customer oriented. Good quality products.

Fast friendly service!

Shewin-Williams is my go-to paint store. Their paint covers much better and their customer service is great!

Good service, didnt have to wait long, employees very helpful

They do excellent paint matching, even from a different brand...

You can match just about any hue from other products

Sarah does an awesome job both technically and professionally.

They know paint and their’s is of high quality

Clean store well stocked with informed sales staff

Close by, easy in and out, good paint.

Great service.

Very helpful lady ..

SW is very good, but pricy.

Mike always has expert advice with a smile!

My Ft. Collins representative was very help...Liam....as I recall....picked up some stain for my deck.....with suggestions on different types of stain....

My paint matched perfect!

Im a painting contractor, and yes i do buy all my paint and painting materials and accessories from here

Wow I never realized how many home colors were out there

Good paint and great customer service!!

Custom colors and helpful employees

Fast, friendly, informative service.

Was in to choose color for exterior paint. NOT one employee greeted me, or offered help. Left.

Knowledgeable friendly staff.

Very helpful and friendly staff

History of working with them in Ft. Collins and Naples

Liked the customer service.

Waited way too long for paint!! Not happy!!

It used to be kwal paint

Great service.

Friendly service

Perfect paint match

Quality and service

Great!

Very friendly knowledgeable employees