Employees act like they know everything and give you the wrong parts, has happened several times. On several occasions they only had the most expensive parts in stock. Just very uneducated and disorganized, your better off getting what you need online from a different supplier

Never had any problems with any employees. If they didn’t have what I needed in stock they let me know how long it would take to order it. They have even stayed late to find a part in the computer system for me when I came in right at closing. All my interactions have been positive with this store.

Very courteous and helpful staff.Great offers and free services offered to customers. Great store hours for us busy working people. Excellent location. Clean store and well stocked with all items a person would need for their vehicles.

Manager lady and staff are always helpful and friendly. Best auto part shop🥰

Good service. Knowledgeable staff. Great updated auto Perks Rewards program. Always a discount online.

Didnt have what I needed. Only 1 person on staff in store. And wasnt interested in helping me beyond saying they didnt have the part I needed. Specialty lug nut socket.

Employee not helpful seem like he hated his job

Friendly and helpful, I bought a battery for my car And got the free install, theres a great job, Im extremely satisfied!!

Great work place

They’re rude and unhelpful.

Lots of tension between employees, but I found a spray can of touch up paint that matched my late 90s GMC. Awesome!

As always they had what I was looking for and they got me in and out lickity split

As always, they are helpful and try to get the parts that you need a soon as possible. I would give 5 stars, but sometimes we have gotten incorrect, or seemingly, already opened parts that were missing components. I dont think thats usually the fault of the people there, I think thats from where the parts arrive from.

Nice people and helpfully

Didnt have what I was looking for. Staff wasnt very knowledgeable.

Best in town Ive found thus far. Avoid orielly!

Not just this store but other Advanced Autos as well, most of the staff have no business being there. The person working today was not very knowledgeable at all and I made a 25 minute trip for absolutely nothing, not thrilled. I guess you gotta make sure that you are both on the same page about youre after. Will not bother to check there again... for anything

Very helpful employees. I suspected I needed a new battery. They tested it and installed a new one for me. My battery is in the floor so it was a pain and very cold out, but the guy was still very pleasant and helpful!

Walked into the store for a battery the manager behind the counter worked hard to find exactly what I needed will always go back

RUDE customer service person at the counter 9/2/19. We ordered online on Saturday. Didnt get a confirmation, nor did we receive notification that part of our order was available in-store. Got 2 voicemails over Labor Day telling us they would restock our order if it wasnt picked up. So we made the 30 minute trip to town and only part of the order was there. The woman helping us was EXTREMELY rude! She had a hard time finding our account, even though we have been there a number of times and only found part of our order. She could not find our online order. We wont go back. We just hope that the rest of our order arrives. The woman helping us should never be allowed to talk to customers.

The girl working sold me the wrong part for one of the vehicles I was working on

Every time I go there theyre closing early

Very helpful, very friendly

I have always had positive experiences here. The employees are knowledgable and will do whatever they can to find the part you need.

I purchased new wiper blades for my SUV and the only kind they said they had that would work for mine were over $50 for 2. And no warranty. I got 2 and one for the back window last year all for $50. Idk why a place would only have one kind for a newer SUV.

Google tires, they dont sell tires

Disrespectful staff, refused to let me browse the store because my girlfriend was African American. These is no excuse for being this disrespectful and racist. And what makes it worse is there some good employees working there

Awesome little body shop with plenty of stock and awesome employees.

Guy tried to sell me something I didnt need

Absolutely the worst customer service ever. Signs on the store indicate that they will help you but when asked its no.... its all lies faked smiles and over priced uneducated service :)

Great staff.. Good attention to detail.

Joe could have been a lil nicer to

Worthless

Very helpful.

I have shopped on and off for over 20 years at advanced,parts america,& even when it was western auto. Recently after my wifes dad bought her $70 headlights(that all other competitors carry for $50) we exchanged them for a giftcard with no receipt. Per their own policy we got a card and used it the next day. From then on every time i go in there they stalk me,harass me, badger me with rude comments and aggressive behaviors,and treat me like a theif. A hispanic male even demanded that i show him where i put a simple $5 window decal before i could leave. Falsely accusing me of theft in front of ppl. Defamition of character,slander,harassment,and descrimination are all i get each time i visit this under acheiving, facist, and spitefully staffed 3rd rate dive. My lawyer will be in touch. No tact or professionalism demonstrated at all in this mockary of a mega chain of sucess.

Not the best customer service. They k ow less about cars than most

Didnt have parts I needed but were very helpful otherwise.

Good value

Really helpful and gave me a deal on big purchase

They had what I was exactly looking for when no other place did

Glad my battery is under warranty or Id of had to Pay $130

Staff very helpful

Friendly service

Very friendly and took the time to help me find exactly what I needed. Thank you!

Nice people working here

The guys behind the counter their act like they know what theyre talking about what really dont have a clue

Always good service.

Its a parts store. Who reviews a parts store.

Great service

Helpful employees

Very helpful

Fast an friendly

Knowledgeable staff

Awesome store

Good

Helpful

Helpful staff

Great service!!!

Crappie service

Okay