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Walmart Auto Care Centers
3036 1st Ave S, Fort Dodge, IA 50501, United States
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Walmart Auto Care Centers
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Su
Review №1

Found a screw in my tire around 630 hours said open til 7 so I called they were closed already. So I bought a plug kit and fixed it myself. Its the 2nd time Ive called during business hours and they had closed early.

Th
Review №2

Great service was in and out faster than the time I was told. Might of been simple oil and oil filter change but it went much faster and smoother than expected. Would return

Ri
Review №3

They were very helpful with it being my first time using their center!

Mi
Review №4

Knowledgeable device techs, quality merch and fair pricing.

Ja
Review №5

Got there 30 min before closing all I needed was a tire swaped not even on the truckwouldnt do it cause only one person working in the shop and have to have two people to work a tire machine that is a one man machine

Jo
Review №6

Absolutely terrible, they didnt balance my tires correctly, broke my stud qnd never told me .wont go back

Jo
Review №7

Got the job done but not before arguing with us.

An
Review №8

Waited 3 hours before they pulled my car in for 2 new tires. It was the only location open on a Sunday but definitely not worth the wait. Also there is no seating due to COVID. When I came to see if my car had been started the first time there were 3 other individuals waiting and no attendant. The employees are in the shop just standing around talking to eachother. Worst experience ever.

Jo
Review №9

Got a full synthetic oil change here last week. Service was good. They offered to install my new windshield wiper for me. They also let me check out my groceries at the auto service center which was convenient. They topped off my fluids, too. I was pleased.

na
Review №10

I waited in my car for 15 minutes to get my oil changed. Several of the employees saw me sitting in my car. Not 1 of them came to my car to ask what they could help me with or even acknowledge me, even though they all saw me. Very disappointed...

St
Review №11

I drove 20 miles yesterday afternoon to Fort Dodge Walmart Auto Care, three hours before the auto care closes to get one tire that was losing air replaced. No one was around so I finally asked for an associate. I was told he was out in the garage and would be right back in. Several times I looked out there and did not see anyone.He finally comes in. I told him what I was there for and he told me they were booked solid and only had one person working. He then told me that he could put a patch on the leak for now and that it would be $10.00. I said great, lets do it. He made a weird look, and then said, oh wait, no I cant, unless you want to wait three hours.By the time I left, it was after 5 and every where else was closed. So I drove home on a leaking tire. :(

Ke
Review №12

Slowest service ever. Even considering them to be short-handed doesnt excuse the wait we experienced tonight. The lack of communication about the wait time at any point during the 3 hrs we sat in the waiting room would have been nice or like when we called ahead to make sure we could get in. Those Walmart certified tire technicians need some incentive to perform their routine task of basic tire changes at a more acceptable pace.

c
Review №13

Poor service, very rude lady behind desk. I knew there would be a wait. no problem right? wrong. 12:08 was timestamp in. 4:45 timestamp out. did not get car until 5:30 Why? because the rude lady did not notify me when it was done. I saw my keys on the counter. gave her my paper, and she rang it up and never said a word. did not apologize. there was no charge due to road hazard warranty that I never wanted in the first place when I had tires put on in June. But, 1 tire they said it was the bead that was broke, I am pretty sure they did not even take it off, they overfilled it with air,4 days later it is flat. the other tire which really was the most important one, had cord showing. I was not aware of that, it was on the inside. The reciept(paper) they give, said CUSTOMER DECLINED REPLACEMENT. When I went back in to ask why I was not told, they did not know why. I would have put on a new tire had I known. I was talking to another clerk, and the rude lady said well they cant do it now we are not taking anymore tires and I am going home. so I drove home and the next morning the tire was flat. 2 weeks later, cant drive the car, cant get back to get new tire on and still have a flat on the one with the bead issue.I do not live in town so that makes it a little harder to get there. I am only going back there because I have to.

La
Review №14

Waited 3 hours for and oil change and tire rotation. They stated they could have finished earlier but couldnt find the wheel lock. And instead of pageing or calling me to ask where it was, they just left my car sitting and did nothing with it until I went up and asked what was taking so long.

Tr
Review №15

Helped fix my tires

Er
Review №16

Couldnt even get in. Called 10 times and the phone just rang. Sat there letting it ring thinking someone would get tired of hearing it ring and answer, but nope! Finally someone answer, I was trying to get tires ordered and even if Walmart online (and Walmart in Carroll) has the tires I wanted they would not order them for me! They suggested more expensive tires that I did not want. When I called to make an appointment to get the tires on the lady was rude to me and told me it’s first come first serve and they are open until 8. Went in the next day at 6 and they told me they would not have time and they were too busy as it was. Went to get them on the next day and they aren’t doing tires and even even had the tire line roped off. Done trying! I’ll pay more for service and to a local company. What a joke!

Sk
Review №17

SHOULD HAVE LISTEN TO THE WALMART REVIEWS WORST SERVICE EVER TOOK 3 HOURS TO PUT ON 4 TIRES. EMPLOYEES KNEW NOTHING ABOUT CARS AND KEPT STALLING UNTIL IT WAS DONE. GOOD DEALS ON TIRES AND OIL BUT WOULD HAVE RATHER SPENT MORE MONEY FOR BETTER SERVICE U GET WHAT U PAY FOR..

Ja
Review №18

Horrible customer service and commu ication from employees. Not even an apology for making me wait 3 hours for oil change and when i inquired aas told would be longer due to appointments.Price maybe worth it but customer service ruined it and will not return there.

Br
Review №19

Employees dont know how to do their job. Have to get our tires redone somewhere else. Waited 3 hours to get 2 tires balanced and put on. People were leaving before us that came after us. 2 out of the 3 guys there were barely working while the other was struggling. NEVER getting tires put on from there again.

Ma
Review №20

One star is too much, I wish there was a 0 star option. Never have had good luck here but it is the only place open with my work hours, but today was the worst. I called at 6:15 and the man that answered said they take tires until 7 (they close at 8 so it was understandable). I said okay and by the time I was going to ask if they had the tire I needed in stock, he hung up. So I went up there anyway and got there at 6:45. Finally talked to somebody behind the counter at 6:55 and he said they werent doing tires anymore. I was not very happy to say the least...

Sh
Review №21

I had to come three different times... because they couldn’t tell me my alternator was the issue and not the battery.. straight garbage man..

Sc
Review №22

Lower prices.

Kr
Review №23

Customer service is abysmal. Manager of auto center is very rude, they act like they are mad you are brining them work. Have waited 5 hours for a tire repair. This is the worst place ever, go somewhere else if you can! Too bad weekends are impossible for finding another place.

Sh
Review №24

Rediculous waiting 2 hrs after having the first appointment of the day for 2 tires at 9am took and hr for them to bring my truck in after asking why my truck wasn’t pulled in yet their excuse was they brought the wrong vehicle In I am still waiting it’s 11 am and my vehicle has no tires on it

Ro
Review №25

Too bad we cant rate half a star, had tires repaired here on a handfull of occasions. The wheel weights dont stay on so I end up not being able to drive over 40 without the car shaking uncontrollably. I thought it was just a fluke like maybe my girl scraped a curb or something but its happened 3 times now. Oil changes take forever no matter how busy they are. Last time my girl was in there for an oil change they called her shortly after she left saying weve got you on camera stealing someones keys. The whole thing was just absurd. Im guessing the fat blonde lady that called us found them in her pocket because we havent heard back from them. Does walmart drug test their employees? Im getting the impression that the business model isnt about doing quality work, its about keeping people at walmart as long as possible. Do yourself a favor and pay a dollar more for quality work somewhere else

Do
Review №26

1.The web site wont let me buy tires....Always acting up .2.. The in store help cant access it either .3,Walmart keeps firing all the good help .4. It takes 2 hours to get a oil change .( With no line)

Sh
Review №27

One time I took my truck there for an oil change and they ended up not being able to do it but didnt even call me they just parked my truck in the parking lot and I got sick of waiting hours later so I went back and everyone was gone from the auto center

A
Review №28

Im gonna go with if you cant say something nice dont say anything at all on this one. The one star should speak for itself.

Al
Review №29

This place doesnt even deserve one star. Dont ever come here. Slowwwwww service

La
Review №30

Google wants me to add a review its freaking Walmart aint nothing you can say

Re
Review №31

We are from out of town and needed our tire fixed. Rude woman in the auto center said it will be at a minimum of 4 hours. She didn’t give us any options or ask us if we wanted to be put on a list. Very rude.

La
Review №32

Couldnt even get the oil cap off that they put on last. Had to get a mechanic to come to my house to get it off and change the oil.

Da
Review №33

Slowest service ever. Waiting for a oil change for over an hour now. Havent even pulled my vehicle in and theres nothing in the bays. Guess Ill take it somewhere else next time. Shouldnt even give them a 1 star

Ge
Review №34

If there was a lower rating I would give that. No one in that department knows what the hell their doing including the manager.

Ga
Review №35

They couldnt get a lug nut off. said i needed to take it to a tire shop. whered i take it in the 1st place?

Jo
Review №36

I wish I could 0 star that’s how bad they are

St
Review №37

Got 4 tires changed and they estimated 1-1.5 hours, took more than 3 hours with no line. Terribly inconvenient.

Ch
Review №38

They do a good job

Mi
Review №39

Unprofessional to say the least. Opens at 8:00 a.m. on Sunday. Was there at 8, didnt get in the door until 8:15, didnt get helped until 8:40, and I was 3rd person in line.

r
Review №40

Very slow

be
Review №41

The schedule is open until 2pm and the wings are not receiving the car on Sunday

Ja
Review №42

Slow off

Information
4 Photos
42 Comments
2.1 Rating
  • Address:3036 1st Ave S, Fort Dodge, IA 50501, United States
  • Site:https://walmart.com/store/886-fort-dodge-ia/auto-care-center
  • Phone:+1 515-576-5333
Categories
  • Tire shop
  • Auto parts store
  • Car battery store
  • Oil change service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:No
Planning
  • Quick visit:Yes
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