We had an excellent experience in dealing with Floorz! Vicki made the process so easy from giving us samples, then quickly scheduling measurements and installation. The installation crew showed up as scheduled, they were professional and took care in installing our flooring. They were efficient and left the rooms clean and the furniture back in place. The quality of the flooring is outstanding and we are well pleased.
Absolutely a great experience. We are Canadian and from tiles for our en-suite to carpeting it was easy. Had some shipping issues with the carpet but it came in one time and the installation was excellent. We will always go back to Floorz if we need anything and will recommend them to our friends. Thanks Tyler
The experience I had with using Floorz was beyond my expectations. From Day 1, Vicki allowed me to take a few samples home to ensure that the pieces would match my particular decor. Just that one simple gesture sold me. I was not going to anyone else. Period. That’s how loyalty is established. The installation of my floors was 5 star. Thank you Vicki for handling the sale and thank you Scott for the installation.
Excellent Customer Service. Travis was so pleasant and helpful. I had looked at many other places that did not have the choices that Floorz had and was so happy that we went there. Travis was away when my delivery arrived but the rest of the team took care of everything for me. Definitely recommend!
Excellent work. We were worried about moving furniture but no problem at all. Guys did everyone for us with smile. So glad to have chosen a family owned business. Will definitely use them next time as well.
Floorz offers a fair price and great service. Jack, Dave and the rest of the team were great to work with to replace all of the floors in our condo.
It is the first time I have used them. They came in late the tax strip the padding and the carpet did a beautiful job. It was like it never happened. My customer is happy Im happy and the price is right.
I am writing this review after seeing Susan Pneumans review she posted on here. I think it is ridiculous to leave a bad review for a store that you didnt even want to make a trip to. Floorz has been doing work for me for years and they are some of the best people Ive worked with and they are a RETIAL STORE so obviously you would need to actually go in there to see what they have! Not sure how you could expect a company that has such an extensive selection of products to just come out to your house and do your flooring off a phone call. Thats all for my review, I just dont like to see businesses get bogus reviews from customers that make no attempt to even see what they are all about. Floorz is the best!
The service from Floorz was top notch from start to finish. Travis was very patient with me being that I kept changing my mind and couldn’t decide on vinyl floor for my master bedroom go with carpeting. I finally went with carpet and couldn’t be happier. I’m so happy with the quality and it really looks amazing. I can’t forget Scott our installer, he was very kind and professional. You can’t go wrong with Floorz
Im so happy with my new floors! Dont waste your time at the big box stores where you are only a number. From the first time you enter Floorz till the end of your project you are treated like family. Vicki patiently spent so much time helping me sort through many flooring samples. So many colors, sizes, price ranges, and brands to choose from. She and Travis were amazing. Once I had finally chosen the flooring Bruce & Joe installed all 3 rooms in just two days. Their efficiency was incredible!Save time and make Floorz your only flooring stop, you wont be sorry.A huge thank you to, Vicki, Travis, Jack, Bruce & Joe.
My dealings with Floorz and Vicki could not have gone smoother. She facilitated my getting exactly what I wanted easily installed at the lowest price. I recommend without hesitation!
What a great experience this flooring purchase has been for us. Vicky with Floorz was an incredible help, her insights and how she could go right to the product I was describing and picturing in my head was phenomenal. She then followed up with matching us with our installer Roy (Generation Floors) who is a master at making everything look just right. This whole experience couldnt have been any better thanks to Vicky (Floorz) and Roy (Generation Floors).
I was so excited to purchase waterproof LVT flooring for our home. I called to schedule a measurement to allow a quote and the man who answered the phone at the showroom told me that NONE of the flooring shown on FLOORZ website is in stock ???!! and I would need to come to the store to talk with a sales man to pick out flooring. Quick way to turn off a new customer!
Great selection of flooring and very helpful service. Highly recommend this place. As we are just starting to look for flooring, I cant comment on the quality of their installation work.
We are more than happy with the entire experience. Travis at Floorz helped us pick the best flooring for our new condo. The team he brought on to remove our tile was very good. And the installers from Generation Flooring were off the charts. Perfectionists. We love our new flooring!
Lots of stuff to see and buy, but very little help. Had a lot of questions but all unanswered. Good place to go if you know what you want before you get there. Otherwise just overwhelming.
Really enjoyed working with Travis and the Foorz staff. They did a fast and excellent installation of vinyl clad flooring in our condo. Travis also knew all the regulations required by the condo association which made it very easy for us. The only reason we did not give them a 5 Star rating is that we thought the installers should have taken pictures of the rooms so they could put the furniture back in the proper place. My wife and I are not in good health and it was difficult rearranging furniture as it should be. This is not berating the installer Bruce; he did an excellent job. Hopefully just constructive criticism.
It was a great experience working with Jack Wise and Floorz. The professional treatment from start to finish of my LVP floors was amazing. The floors are even more beautiful than I had imagined they would be! No surprises or disappointments. Craig and his crew were so organized with the installation, so polite and thorough. Thank you Floorz for making my home so beautiful!!
Family owned business and a real delight to work with. Everything went smooth from picking out the carpet to installation. Would definite recommend them.
Amazing!! Start to finish, very great price plus professional, buy here!!
I am a repeat customer of Floorz. Travis worked with me to get a beautiful new look to my home. The installers were prompt, courteous, efficient and did an amazing job. Could not have asked for more. After checking with other flooring companies I again, chose Floorz. Not only are their prices fair, they are willing to work with you to fit your time schedule.
I just received some of the best service Ive ever received in a retail store. My wife and I are from The UP of Michigan and have a seasonal home in Ft. Myers. We decided to do some vinyl plank flooring in our home so we were at all of the box stores simply to get decent customer service but not where it made me say WOW and buy the product. I decided to check online for local flooring stores and FLOORZ was the first place we stopped. Travis was AWESOME. Very knowledgeable, volunteered some tips for he knew I was going to install it myself and even pretty much forced us to take a few full length pieces to make sure it was the right color.....didnt even charge us for he trusted us. I am a retired business owner myself of 35 years and I had one philosophy in business - WITHOUT SERVICE - I AM NOTHING! I felt this same philosophy from the minute I walked in the door. After leaving the 2nd flooring store (which was good as well) I just turned around and went back to FLOORZ. I feel really good about it for when I returned, Travis was gone but the gentleman at the counter says - My son just left for lunch. There was the answer - A Family Owned Business That Cares About a Sale!!! I feel awesome. I supported a family owned small business during this pandemic and they 110% deserve to receive my business. They happily took my money BUT only after they were sure all of my questions were answered. I trusted them so much, I even paid in full for some pieces they have to special order for me. GREAT JOB Travis and Family at FLOORZ. YOU made me say WOW! You will definitely see me for any future flooring purchases! Rich & Becky Mortl
Family run business that treats you right. Great assortment of flooring.Installer Craig is fantastic. Would definitely use them again.
I am thoroughly pleased and impressed with the amazing service Floorz was able to provide for our flooring needs. Jack was a great introduction to this company and assisted us in picking out the right flooring for our home. Craig and his installers were clean, professional, and a friendly crew I felt comfortable having in my home. I will definitely be referring people and will use them in the future if that time comes.
Great carpet buying experience! Travis was great to work with and listened to my needs and answered my questions. The installer was professional and worked in a timely manner.
This is my 3rd experience with this company. They have installed flooring in 2 office buildings & recently in my home. I would HIGHLY recommend this company.Exceptional experience purchasing & installation all 3 times.Installers worked late & during the weekend in my home to complete installation before Christmas. Flooring is absolutely perfect.My home looks brand new!Very thankful to all involved.Special thanks to Vicki & Craig & his team.
My wife and I walked in to get some carpet replaced, and I was thoroughly impressed with Floorz. Jack was outstanding - very helpful and knowledgeable. We ended up getting several rooms carpeted as well as some rugs made for other rooms. Just a handshake was required - Floorz is a terrific place for all of your flooring needs.
I only wish that all companies were as professional as Floorz. We had vinyl flooring installed in a building with many requirements and from Travis and Vicki, to their installer, it went without a hitch. Our floors are done and look amazing. I definitely would highly recommend this company.
Floorz is a friendly and professional family run company that I will recommend to all my friends. Their installer is also a professional and well run business. The fact that these two companies have worked together for decades is a testament to their professionalism and good service. We love our new flooring!
Responsive and well-communicative staff and customer satisfied services. Did excellent job at our place for flooring work. Definitely highly recommended!!
Very good experience all around. From the sale to the installation.Today is 08/01/2019 this was my third purchase from Jack at Floorz over the past years, and will not be my last. Jack at Floorz will me my carpet guy for life.I very rarely to never do write ups on my purchases. I am happy to do this now.Martin Selden
We had a great experience through the entire process. Very attentive as soon as we walked through the door, the selection and ordeting process, and including the installation.Would highly recommend.Dan and Toni Tabor. Sanibel.
I have to say that my experience with Floorz was excellent from start to finish. Vicki was very patient and proactive about providing suggestions and ideas, she even come to my home to see my space to assist in helping me get just the right floor for my kitchen. Floorz handled everything from the removal my old floors and the installation of the new floors .Their selection, prices and services are top-notch and the quality of their products is excellent. Vicki helped ensure every detail was perfect. I couldnt be happier. I would recommend Floorz in a heartbeat..SIMPLY SAID........THEY ARE THE BEST ....SEARCH NO MORE!
What a great experience. It was great dealing with everyone in the sales department. The installers were professional and I’d have to say true artists!! We love our southwind authentic vinyl plank floor it looks fabulous. I would recommend floors to all my friends...
OUTSTANDING carpet company! they did a GREAT quality job in my home. Travis is fantastic & provides excellent customer service. Their prices are the BEST anywhere!
Jack has been terrific to work with on remodeling. Every time I need him on a project he handles it in a timely and professional manner. I highly recommend checking these guys out.
Excellent company. I having been doing business with Floorz for many years and have never had a bad experience. Jack and his staff are very helpful
I truly professional company. The wood floors we installed are even more beautiful than we expect. The staff are very friendly and the installers are amazing. Thank you to them all.
Beautiful floor, very smooth process and great advice. Highly recommend.
Longtime acquaintances. Great place good people.
Did a great job. Worked quickly, and professionally.
This family business did an amazing job on my floors!
Excellent customer service!! Great products!!
Very friendly and helpful, know their business and their products. They have it all.
Awesome experience with Floorz from the moment I stepped into the store, through installation of new floors in 3 rooms. Thank you Floorz!
Travis was the best from beginning to end!
Didnt have what I was looking for but were very kind and able to direct me elsewhere.
Extremely friendly and helpful
The only source for flooring and installation... Thanks Jack for all you do
To expensive