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Rob the Phone Doctor
3916 Cleveland Ave, Fort Myers, FL 33901, United States
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Rob the Phone Doctor
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An
Review №1

Rob is a MASTER at his trade! Personable and dynamic and a true craftsman! I always wind up cracking my Samsung Note9s screen. And Sprint/Tmobile with insurance still want close to $300 to repair along with losing my phone for over a week. Dr. Rob not only does the repair on the spot, but in less than 20 minutes! And for an really good price! He also fixed my daughters iPhone screen in about 10 minutes while I waited. Best find in Fort Myers since Ive move here from NJ in March! Practically across the street from the Floor & Decor store on Rt 41 (Cleveland Ave). Also has cases, screen protectors and really nice refurbished cell phones!!!

J
Review №2

Just take your phone to Dr. Rob. ...Doc, what will I ever do without you? Simply the 👌 best.

Si
Review №3

Rob has the be the coolest and nicest phone repair guy I have ever met! He Took care of my iPhone 11 Pro max as well as my husband‘s iPhone 11 pro max… both with damaged screens… in under 20 minutes flat! My husband was also running late to get to Robs store (he got off of work later than usual) and Rob was completely calm and cool about that, telling us it was not an issue at all. He gave us a discount for bringing in two phones at once and he also threw on tempered glass for both of our phones at absolutely no cost!!!!! I can not recommend him and his other employees enough.

Ap
Review №4

Rob always does great work at reasonable prices. Check here before returning devices or paying crazy money for a new one. Hes THE BEST!

My
Review №5

Bought a phone over offer up and decided to get it checked out. Came here and found out it had a swelling battery. When I saw the phone I only suspected it was something as simple as a glue issue because the back was slightly lifting. But needless to say I am glad I came and spoke to these fine people. They urged I return the phone to the seller. And so I did.

Ke
Review №6

Rob does amazing work with great service. If you want your phone or tablet fixed properly and fast go see Rob.

Al
Review №7

Best place ever to get your phone fixed. Rob is a great guy and they provide such great service.

To
Review №8

The best in the business, very precise and reliable service. 5 star service 5 star communication 5 star business. Do not hesitate to use Dr Rob and his crew to work on your electronics.

Be
Review №9

Rob fixed my cracked screen on my cell phone in less then 20 minutes. Cant even tell it was cracked. Worth the money to have it fixed. Will recommend Rob to friends and family.

Jo
Review №10

Wow! Its a love/hate relationship with my phone & when the screen cracked and went dead I took it to my carrier. No insurance, no repair - even for a fee. Ugh! Called Rob & God bless him! He fixed it in 15 minutes - like new! Yay!

Ed
Review №11

What a nice place and friendly too. He knows his stuff.

Ja
Review №12

Efficient no nonsense. Immediate service. Fair pricing. Highly recommend.

Fr
Review №13

Rob is awesome, you want your phone fixt right the first time here is where you go. And fast. This is the only place I will ever go. Ive dealt with him a few times and I even got a return customer discount, and he will always give you the right information. Great place, I highly recommend this store.He also sells refurbished phones and accessories.

Mi
Review №14

Ended up at this establishment because it was recommended by a friend. After my experience here. I would definitely recommend it to others too. Friendly staff and very knowledgeable and helpful. Reasonable prices.

Sh
Review №15

Fast service. Perfect fix. Nice guy. Highly recommend!

Bo
Review №16

Doctor Rob was fantastic. He was the only repair shop that had the replacement glass for my phone. He finished the job in 15 minutes. Very professional.

Ni
Review №17

Fast friendly and very understanding. Even worked with me with my budget

Sa
Review №18

Went in with no appointment and got my phone screen fixed with a new case in less than 15 minutes. Rob and his employees are very friendly and hard working. Hopefully I don’t crack my screen again but if I do I’ll for sure be coming back here. Thanks

Do
Review №19

The emergency repair work I received was done in 1 hour. Not cheap, but to be on vacay & get my phone back with ALL my info intact was worth it. I will be more careful in the future but if I have to, I will use Rob the Phone Doc again. Thanks Rob.

Jo
Review №20

Came in with a charging issue and just need the port cleaned. No gimmicks! Thank you!

An
Review №21

Amazing experience. I was in and out in 15 minutes. I highly recommend anyone to use Rob the phone Dr.

St
Review №22

Rob is the best! Do not take your phone anywhere else. I promise you will regret it. Another repair shop told me the motherboard on my phone was fried and Rob had it back up and running in five seconds flat.

Jo
Review №23

Dont let the name fool you as they(he) does computer repair also.I went there today, and for only 20 bucks, I was out the door with a working computer!I have been there before for my cellphone.After dropping my phone in the water, he recovered all of my pictures.They also sell phone protectors, some tablets.In a world where everyone is trying to get in your pockets, here at Rob the phone doctor, you will be treated like family.Thanks Rob, yo da man!

Tr
Review №24

Very helpful and quick!

Ci
Review №25

Took my cracked screen Moto G6 to Rob with a screen I purchased from Amazon and he fixed it lickity split and it was so worth it. Other repair stores wanted a $100 to fix and Rob did it for less. Thanks Dr. Rob!

pe
Review №26

Great customer service, highly recommended

Lo
Review №27

Dr. Rob knows his stuff. He is a fair gentleman, he fixed my phone and tablet at more than a fair price and at first the problem was not fixed but i brought it back for another go and after further investigation he was able to fix my tablet for good! I highly recommend this professional business

Da
Review №28

If you want it done right and Fast go to Rob! Great customer service and always the best prices compared to any other screen replacement stores!

Br
Review №29

Rob and his staff are simply the best!! I will only take my electronic devices, tablets or phones to The Phone Doctor!

Er
Review №30

Rob has excellent communication and phone saving services! Fast, friendly and honest!

Ji
Review №31

Samsung S10 battery replacement. Fast easy peasy. Price fair.

Da
Review №32

Robs a great guy. Wonderful service. Very knowledgeable. Highly recommended!

Ja
Review №33

I have had dozens of phones repaired by Rob over the past 10 years. I own a local tech business and Rob takes excellent care of everyone person I send his way. Its nice to have a professional in town with experience and reliability. Dont waste your time anywhere else!

Al
Review №34

Great response time to my emails, and walk ins were welcomed. My phone was fixed within 15 minutes and even bought a phone case with a screen protector all for a great reasonable price. Thank you guys for doing such a good job! God bless your business.

Ta
Review №35

Rob was awesome! In and out in about 20 minutes with the the friendliest service!!!

Vi
Review №36

I brought my iPhone 6+ Into rob the phone doctor to get my battery and glass screen replaced. They were very professional and polite. They got the job done very quickly. I highly recommend them !!

Ta
Review №37

Rob the Phone Doctor was awesome, my life was in chaos, my phone was so messed up, Rob fixed it so l new exactly what to do, it also had a virus he got rid of .Thank you Rob 👍👍👍

Ke
Review №38

I paid $160.00 for my son’s phone to be fixed which the doctor did and my phone worked for three days then stopped. Took it to the Apple store had it evaluated and they told us it is NOT ADVISED consumers take their products to those retailers because the materials they use is not suitable for their phone system. Took it back to the doctor and he attempted to fix it which was a failure and he did absolutely nothing to reimburse the money I spent. He blamed it on the “abuse of the phone” then said it would have worked if the phone did not fall which it didn’t. I will be reporting this to BBB and will contact the news so all consumers are educated of this matter. Take your phone back to Apple to be repaired the materials they use is not compatible with Apple’s system.

Ca
Review №39

Just a awesome and knowledgeable place highly recommended.

Sy
Review №40

Ive been having trouble charging my phone and thought I had a bad charging port in my phone. So I took it to the Dr. Who after checking it said all I needed was a better charging cable. Sold me the cable for $15. Which I gladly paid. He could have told me that anything was wrong with my phone and charge me whatever he wanted. I totally appreciate his honesty. Something you dont see too much off unfortunately.

Pa
Review №41

Excellent service time and customer service

Te
Review №42

Very knowledgeable about his services!

Mi
Review №43

I recently bought a battery for my Galaxy s8 plus. After watching videos decided I didnt want to tackle this. Rob the phone doctor got some awesome reviews and today I saw why. Just walked in and he took care of it and told me Im in good shape. Price was VERY reasonable and 20 minutes after I was walking out the door.. I am extremely satisfied...

Ha
Review №44

My mothers cell phone quit charging. She went to ATT and several other places. She was told the charging port was bad and it would be easier to just buy a new phone. I took it to Rob the Phone Doctor. The problem was the charging cord. The battery was weak so we had it replaced. All done at about 20 minutes. Amazing service and nice people.

Ro
Review №45

Excellent service at reasonable prices for most cell phones. Also sells good used/reconditioned phones. Purchased my latest phone, Galaxy 9 Note at reasonable cost and he set up phone for use with my current carrier

Ra
Review №46

Did not go because his quoted price was double of you break i fixReally? Insurance deductible is that the best you can come up with ?...simply put in a time like now for you to quote someone TWICE the price of your competition is in my book price gouging but you may charge what you want its your business im simply informing every one to check prices thats why i took my business elsewhere i didnt answer your first reply because it didnt merit one but here you go 5 stars but still double the price as anywhere else

Re
Review №47

Very happy with my Apple Watch repair. Was done very quickly and thankful for a recommendation from my coworker Greg Perry.

Or
Review №48

I have to say some of the best customer service that I have received.Doc Rob and his Team is friendly and had no problem helping me and a friend get our phones fixed. it was a quick process and we didnt have to leave our phones.The Repair was competed within 20 minutes, I was surprised and impressed.id recommend Rob the Phone Doctor to anyone that needs a repair done.

Ca
Review №49

I havent been able to get there yet because my husband is Ill, but the interaction I have had with them has been very positive.

Ja
Review №50

The absolute BEST! No competition in the slightest. Super patient and great pricing. My phone had every problem possible and he fixed them all ALONG with the issues ubreakifix caused.

Mi
Review №51

Fast excellent service. Had what I needed in stock...

el
Review №52

Absolutely excellant customer service. Cracked my screen on my phone. In and out in 15 minutes@ Love this place! Customer for life! My phone is perfect!

An
Review №53

This guy is awesome! I stopped by yesterday convinced that I needed a certain pricey repair on my Galaxy Note. Rob suggested I try a much less expensive fix before spending that money. So far, so good! I also witnessed him discourage an elderly gentleman from buying a top end smart phone just for the purpose of sharing photos. This kind of honesty is truly refreshing! Rob also spent time to share a lot of useful information with me about how to choose my next phone and laptop, with absolutely no pressure to purchase anything from him. He even invited me to call if I needed any more advice. I was really impressed! Will definitely make Dr. Rob my go to guy in the future. ☆☆☆☆☆ !

St
Review №54

Reasonably priced and friendly. Rob and the other employee I met were pleasant and knowledgeable. Rob in particular seemed dedicated to that finest tradition of American repair technicians, that dictates that an object can be repaired LONG after the original manufacturer would want you to buy a newer model.

fu
Review №55

Such a great experience getting my screen replaced here, I will always come back to the Doctor!

Ji
Review №56

This guy will make your phone like new in 15min!!!

Ka
Review №57

I brought my IPad in yesterday! Dr. Rob did what he could to revive it. But it was too long gone. He replaced the battery. He didn’t charge me for his time or battery! I was stunned. That was the first time there and believe me it will definitely not be my last. Thank you! I will recommend you to everyone I know. If I could give you 10 stars. I would.

Mi
Review №58

Amazing service and fair prices. Dr Rob and his staff went out of their way to ensure the quality of their work. They were very friendly, knowledgeable and fast. I was very pleased. I definitely recommend them.

Je
Review №59

Bery nice guy he fixed my boyfriends i phone and he noticed a few other things broken and he fixed that too.. Would recommend.

Al
Review №60

Best service best price. Repairs you can trust and just a good all around feeling that you made the right choice when you leave. Can’t say enough about Rob he is the best..

jt
Review №61

The only place to go to if you have any issues with your device. Needed a camera and glass repair and Rob was the cheapest out of the several I called by a large margin and it was done in about 30 minutes. After inspecting the camera it looks and takes pictures as if it were a new device. Don’t hesitate to contact Rob to fix your tech!

Co
Review №62

Awesome Quick Service affordable prices

Li
Review №63

Doc Rob and his staff are fantastic. Always helpful, friendly and great to work with. He can fix it when you think no one can!!! Would not take our phones elsewhere.

Te
Review №64

For now it’s a 2 star only because I have to wait for my phone they said it should be done this Friday but I got caught up in work so I thought I would just wait until Monday. Just to drive all the way over there to see some printed paper taped to the door. Saying closed all week. I’m just not a fan of waiting to weeks for my phone and it would really help if they put on there web site closed all week instead of having to fine out by driving there. Hell it would have been nice if they told me when I dropped off the phone

Ru
Review №65

What a breath of fresh air to finally find a business that is not out to rip you off!My phone broke the whole screen was destroyed, I called almost every place on Google. Not only was the phone doctor the cheapest he did it as I waited, the atmosphere was wonderful and I had a great time while I waited! Folks just can’t get any better than that. You talk about a customer for life,I am one.If you need a phone, don’t buy one he has a lot for sale That look like they’re brand new and he maintained them. You can’t beat it. I just can’t get over how everybody does not know about him!

Ma
Review №66

These guys are the best!! Rob does an amazing job! Ive seen him at least 5 times over the past few years and every time he has done an amazing job. I appreciate him so much! He is honest with me and has my phone done the same day. It seems he always has the parts needed for my phone and can have it done in 20 minutes sometimes. His prices are very fair, and being that Im hard on phones and have to see him a little more than most, I can actually afford to take my phone to him. If youre looking for an amazing phone doc, Rob is the guy! I wont even consider seeing anyone else! He is very trustworthy, friendly, honest, and affordable! :-) if I break my phone again, he is always my go to guy!

Ed
Review №67

Rob took care of me immediately when I got in fixed my problem very good place to shop

CT
Review №68

This is the ONLY place to go for phone repairs! Dr. Rob is not only one of the most honest and fair businessmen in town, he’s also a great guy! Staff is always super helpful and friendly. Service is professional and timely. 10/10

Ke
Review №69

I own a towing company and we cannot operate without our phones- they are our lifeline. When we had trouble getting one of our Apple iPhone X’s to charge we took it to Apple- they told us the battery was fine and that it was a port issue and they could not fix it; our only option was to buy a new phone....I messaged Rob The Phone Dr. and he said he could fix it, and he did - Same Day repair! And....it turned out to be a battery after all. Very fast service and Very reasonable prices. We will use Rob over and over again. Great Service!!

Ch
Review №70

Great service! Sometimes Im in and out, other times if they are busy I just drop my phone off and come back and pick it up. Rob always leaves my phone 100% like new!! No one better!!

RO
Review №71

Rob is awesome! Fixed my daughters phone that had water damage at a great affordable price! Would recommend always! Thanks Rob!

Dj
Review №72

Having my phone work properly is important for my job! Rob took great care of me & with quick turnaround! Any problems I have with my phone, Ill be going straight to Rob! Wouldnt even consider anywhere else!

Bo
Review №73

I was having trouble with battery usage on my phone and stopped in here.This was a very pleasant surpriseRob asked me to leave my phone for an hour so they could analyze the battery usage and make sure that was the problem.When I returned an hour later I had all the information I neededTurns out it was a software issue.I was really impressed with his honesty and not trying to sell me a battery.If you have any cell phone issues I highly recommend Rob the phone doctor

Et
Review №74

We were in a rush to get our phone fixed as we were due for a trade-in upgrade. Read the reviews and Rob The Phone Doctor lived up to every one! Definitely will be returning whenever we need the help! Thanks!

La
Review №75

Rob the Phone Doctor to the rescue. He performed CPR on two phones and brought them back to life! Thanks so much for saving my husbands old phone. He loves it so and does not want to have to learn how to use a new phone. Rob also fixed my iPhone by changing the battery and fixing the screen. Best of all, I had the phones mailed back to me in just a few days and for a very reasonable fee. Thanks again Rob the Phone Doctor!

Ar
Review №76

Genuine, and simple, Rob knows his phones and tech. A great person to work with, recommend him 500% to anyone needing phone help.

jo
Review №77

I went to fix my phone they did a good job but I dont think they replace the stuff that they tell me to like the battery because it only last like half A-day and they say be put in me one but the make my phone work again which it was nice to get all my pictures and everything back

Be
Review №78

I was having serious memory problems with my cell phone. Went here. Got unlocked tablet. Decent amount. Got it all setup for me, before I left. Made sure I understood how to basically work it. Very knowledgeable in electronic phones. Thanks again, Rob.

Ro
Review №79

Rob is the BEST! Fast, honest and so professional.

Ca
Review №80

Rob is great! Has great prices and will fix anything. He has great people that work with him. Ive never had a issue with him. I would recommend him to anyone that needs their phone fixed. Just go right in and he will give you a free estimate and then he will fix whatever you need.

Mi
Review №81

Rob is a lifesaver. I have used his services a few times over the years. Today I had to had him replace a broken screen on a phone that I had just finished loading with all of the apps, contacts & web browser links that I use daily for my business. I paid around as much as I wouldve for an insurance claim & didnt have to go thru the hassle of redoing all of the work of setting up another phone again. Thanks Again Rob! Youre the Best!

Li
Review №82

Great service. Got my phone fixed in less than 30 min. Would recommend. A+++

Ri
Review №83

Thank you to Rob the Phone Doctor. He did an awesome job of fixing my dead laptop and broken phone. Quality work at a VERY reasonable price. Highly recommended.

Kr
Review №84

Wonderful Man he saved my baby yes my LG

ar
Review №85

Best in the game. Have been going go him for years to fix my phone even though i have insurance. Always very informative on how to work a new device. Life long customer for sure

Fr
Review №86

I work construction and admit I’m extremely hard on my phones!!! Unfortunately I can’t afford to buy a new $1,000 cellphone every time I break it.Solution.... Dr. Rob gets it fixed quick and right. On the occasion it can’t be fixed I’ve purchased used phones from them also. It just doesn’t make sense for me to buy a new phone when I know it’ll need repair in 3 months lololThanks for the awesome quick service you and your staff provide. I don’t know what I’d do without you guys.

Ja
Review №87

Great service and great guy. I recently spent some time in his shop waiting on my iPhone repair and I was so impressed with how he handles himself and his business. He gets all walks of life in that store (located across from Edison Mall and next to Seductions) and still manages to keep calm and collected. Rob is very knowledgable, efficient, fast and fair. With the exception of his staff, Rob is a one man show and I am proud to support a small local business. I am always satisfied with his service, he takes care of new and repeat customers and I wouldnt get my phone or tablet repaired anywhere else. I recommend Rob the Phone Doctor to all of my friends and customers. Plus if you take a minute to talk to him like a person and not a phone repair vending machine, youll find him to be a funny guy that does a precision job!

Je
Review №88

Rob had replacement glass in stock and replaced it in 15 minutes. Only issue is I have to tap on my back button a little harder. Other than that very happy with the work.

An
Review №89

Had my phone on top of my car, and noticed ten minutes after that I was missing it. It was smashed pretty good and I thought I’d need to buy a new one.. Dr. Rob fixed it pretty quick. Definitely will come back the next time.

Ag
Review №90

Walked into the store, about 20 minutes later walked out with my Samsung phone repaired. The buttons for volume & power on/off had broken. They were fast frendly and inexpensive...what more could you ask!

Bi
Review №91

I have a very active business and I drop my phone 10 times to every normal persons once. Ive stopped in over the years to rob to put new screens in. This time I upgraded my phone (old phones screen was broken) and the cell provider said they couldnt transfer anything to my new one. Stopped in to the phone DR and Rob, not only did it, but did it in 10 minutes and didnt charge me anything! ALWAYS FANTASTIC SERVICE! Thanks Rob! Im sure Ill be back.

Ga
Review №92

The Original and still the best. Rob gives outstanding service and is the fastest in town. I only waited a few minutes and I was back to my regular life with my phone. Thanks Dr Rob!!

Fa
Review №93

My phones screen shattered last night and I went to Rob immediately since my husband told me hes used him before and said he works magic. I walked in and the front desk girl was super nice and told me he would do it in 15 minutes apart from the fact that he gave me a great price, he was LITERALLY done in 5MINS!!! NEVER have I EVER seen somebody do it so fast and the screen looks even better than my old one (excellent quality). My last screen was fixed in Miami and you can tell they used a bad quality screen. I LOVE ROB !! Thank you a million. I recommend him to anyone who needs their phone fixed, hes super straight forward, very professional & nice

Ed
Review №94

Rob is the best. Life saver. There for you when you need him.

Pa
Review №95

If you go to anyone other than Rob, you are wasting time and money. The 20-somethings at other locations have no clue what they are doing compared to Rob.His knowledge base and skill is unsurpassed!

Ch
Review №96

From someone who breaks their screen or drops their phone on the daily. And need a affordable and quick phone fix. My boyfriend gave me their info and I called rob. Every time I call this place they’re so respectful and nice. Anytime my friend needs their phone fixed I tell them to call rob the phone doctor . They’re prices are top notch and low and they’re fast and polite. Better then ubreakifix and all those other places in my opinion. I never leave reviews for stuff I don’t have the time or the patience lol. But they deserve an amazing review.

Ca
Review №97

He saved me! My cell phone store said they couldnt fix my phone and that they couldnt save my photos or text messages, so I had to purchase a new phone, and then sent me to Rob the Phone Doctor to see if he could retrieve my information. Even though my screen was broke on my old phone, he was able to take my new phone that I bought, and saved and transferred all my photos and text messages from the old phone to the new one! He was awesome. I would recommend him to anyone!

AB
Review №98

Love, this guy. He knows his stuff, he fixes your devices @ a reasonable rate, in a reasonable time and with great customer service. He also gives FREE advice that saves you money. Worth the trip to see or call him anytime.

Ro
Review №99

My husband was having issues with is note 8 for more than a week. Nun of the top phone network carrier could not solved not even Samsung was hands on in fixing it but ROD THE PHONE DOCTOR was able to solved it in less than 5 minutes. Thanks Dr Rob I will be definitely telling all who i know having phone problems to visit you. Thanks again

Tu
Review №100

Scam artist, literally uses super glue to hold down screens to save money on real adhesive. Doesnt hold them right, the screens fall off of iPads incredibly easily. The phone screens are the cheapest quality available. My recommendation? Spend a bit more and go somewhere with better practices and better quality parts.

Information
100 Photos
100 Comments
4.5 Rating
  • Address:3916 Cleveland Ave, Fort Myers, FL 33901, United States
  • Site:https://robthephonedoctor.com/
  • Phone:+1 239-910-0100
Categories
  • Phone repair service
  • Cell phone accessory store
  • Cell phone store
  • Electronics repair shop
Working hours
  • Monday:Closed
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:Closed
  • Saturday:9AM–6PM
  • Sunday:Closed
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