Absolutely enthralled with the A1 staff over at this T-Mobile. Chris is an absolute phone Guru who handled all my concerns with excellent customer service. To say that I was treated like I mattered was an understatement. Exceptional white glove service give that man a raise!!!

Again chris has fulfilled every need my family from t-mobile. always a pleasure when he is helping us 10/10 recommendations for chris and natalie 💕✨

Christopher was great. Helped me and my son upgrade his phone and was very courteous and patient. A pleasure to work with.

If I could give it 0 stars I would. All I wanted to do was speak to someone about buying a mobile Hotspot. I dont know what kind of business model T Mobile operates under but the fact that they wont even tell you the prices of the Hotspot and data plans until they check your credit is crazy. Talk about a turn off to dealing with this company. All I wanted to know was the cost. It would seem that the price depends on your credit score which would lead me to believe that the worse your credit score, the more you are going to pay. They wouldnt even talk to me when I told them I wanted to buy the Hotspot and prepay the entire contract. I understand its a business trying to make a profit, but how about treating people like human beings instead of just a wallet. Very poor perception of this company now.

Bibi is amazing she did a great job helping me out with all my concerns. She deserves a pay raise she take her time to help me get all my things together. She is truly amazing at her job an customer service. Thank you Bibi

Do not use Sprint/T-Mobile!!! If there was a 0 stars I would give them that. I recently switched to AT&T. Sprint has much worse service in my area with choppy and dropped calls and they cost $10 more a month. Their customer service is a joke. After canceling with them be careful they will disable your login to their website (which is how most of us pay our bills) then almost immediately send you to collections. They do not contact you or send notice prior to sending you to collections. Stay away there are much better providers out there!

Great price for a 4g LTE hotspot . Im very happy with my election.

Bibi did a great job she made my experience worth switching.

Great customer service