Don & Wagner were great servicing our door. They made sure everything worked properly when they finished, even fixed something they werent sent to replace. They called with ETA, which we greatly appreciated, and were polite, efficient and concerned that we were completely satisfied.
Don and Wagner we great. Came to fix some damage from initial installation on a new construction home. Extremely professional and the results are amazing. Highly recommend Rice Windows and Doors for your needs.
I hired them to install 4 large hurricane sliding glass doors. They did a great job. Moe was an excellent installer. Material del was slow, but I cant blame them, as the COVID supply chain was a mess...When the doors finally came in, the were onsite within days. Good customer service. After the city inspection, 2 guys (Don and Wagner) came out for final tuning of guides, latches etc. Very happy with the job
We had six PGT windows installed at our villa. Tyler and Ronnie showed up on time, did a professional installation and left the place clean. Good job, very pleased.
We had Impact Doors installed including double front doors, 3 oversized sliders, French doors & a pool bath door! The installers, Tyler & Ronnie are an awesome team & all around great guys! They were so polite, respectful & very conscientious of their work! They were so good about keeping everything clean as they went along! I was so comfortable with them being in our home! Thank you for a great experience!
David and Willie installed our new glass shower door. They were timely and did great work and were in and out. No complaints!!
From my first email to Rice Windows & Doors and all the way through my shower door installations, Rice was Perfect. They were professional, timely and responsive to all of my needs. David & Willie were onsite completing the 2 installations and they were also very knowledgeable, friendly and left my house very clean. I would Recommend Rice Very Highly.Mark FiebigNaples FL
Dan/wagner was very professional and did a great job.
Tyler and Ronnie did a great job with the installation. They were on time and cleaned up each day. Brett was great to deal with as well. Great job!!
Don did an excellent job and treated my home like it was his own. I highly recommend to anyone who needs window replacement! Thanks!
I would very highly reccomend Rice Windows and Doors. They installed two new windows for my sunroom and they look beautiful! I had the old-style cranking windows and the new ones are a huge upgrade.Their professionalism and pricing is what led me to chose Rice Windows and Doors over several other companies. They did not pressure me to chose them or try to rope me into a contract like another of the companies that quoted me did. They were much more honest and their workmanship is excellent. They took their time and installed them perfectly. I am extremely happy with their service and the finished project. I will be calling them again when I save up to replace my exterior doors.
Rice stands behind their products and if something should go wrong, they will make sure they correct it.They sent Josh J. And Joe Ross who were extremely professional, polite and clean! They are a great team. I was highly impressed by their work! I would totally recommend this company.
We were so pleased with both the Sales and Installation services of Rice Windows and Doors. Tyler and Ronnie did an excellent job installing. They were clean and efficient. They work together as a good team. Scott Stolle was very knowledgeable about his products and we appreciated his help as we were new to the area. We highly recommend Rice.
They installed dual sliding screen door on the front entryway of my home and did a fantastic job, that was 8 years ago and they still look awesome. I would highly recommend them!!
My husband and I are so pleased with our new PGT impact windows. We operate a home watch business and have sat in on many window installations by competitors at our clients homes. Never have we experienced an installation so professional or problem free. Our installer Tyler and his assistant, Kevin treated our home as if it was their own. They were thorough, respectful and courteous. Top notch installation is key to a long lasting well functioning product. All of the employees at Rice Windows and Doors made our project hassle free from start to finish. From our salesperson, Scott to Tyler our installer!
These guys are professional from the get-go. They responded to every question in a timely and professional manner. They had some delays and handled them very well. Don arrived on time and was extremely professional. The new windows look incredible and work great. I am so pleased that Im having them give me a quote for another 3 windows.
David and Sean did a great job on the installation of our shower glass and door. Would definitely recommend these guys!
I did not go with them for my window replacement due to my interactions with their sales person. He did not wear a mask upon entering my home, did not have any examples or product to show. He hurriedly measured my windows and left without asking if I had any questions. I then had to pester the company for him to get me my quote, three business days after he stated he would have it to me. He did not quote me for what I asked for and then when he did, made a mistake and had to update it. This alone did not give me confidence that this is a company I should trust with replacing my windows.
Great start, Joe and Josh showed up as planned to do all of the final measurements for our new windows. Very professional, in and out with no hassle.
Tyler and John installed 3 new impact resistant windows that we bought from Rice 3 month ago. The windows are spectacular and reasonably priced but its more about Tyler & John. They presented themselves 10 minutes ahead of time, handed over the permit, and started to work immediately, very quietly and without disturbing me working from home. By curiosity I checked from time to time and could see how professionaly they work. Im probably not an easy customer as I seek for perfection and this is exactly what I got! Great windows, installed at perfection in less time than scheduled and they cleaned up everything, left as nobody ever was here except that we got great new windows installed....I can highly reccomend this team but Im sure that Rice Windows and Doors is a good choice and all their workers are highly qualified.Thank you Tyler and John.Nico and Bruna, Cape Coral
Rice Windows and Doors sent me a gentleman by the name of Don to adjust one of my large sliders. He was punctual, courteous, and overall was a true professional who went the extra mile to take care of the issue. Not only that, but he took off his boots without me having to say anything, and this was after I JUST was on my hands and knees cleaning my floors the day before. I wholly recommend using Rice Windows and Doors if you have any door or window needs.
I’m happy with my product, even though it took longer than anticipated to finish our project.The installers are great. Don and Wagner were the last pair we worked with, and they did a great job
Tyler and Ronnie from Rice installed two doors at our home today. They arrived on time, were professional and did an excellent job.
Ben and Jan arrived in PLCA in Bonita Springs. They carefully removed old windows. No dirt in house. Plastic wrapped the glass in case it would break, it did not.Inserted new windows in opening hole and used big long screws at top and sides to hold them in. I appreciate no holes on bottom as that is where leaks can occur. Then the windows were caulked carefully and very smoothly. I had inside shutters so caulking inside took special care. It looked beautiful. I would recommend Rice Windows their bid was the lowest of three and the windows identical for all three bids. All windows are made in the same plant. Though each company infers they make the windows. I got double glass Hurricane resistant and we were stunned when all outside noise was eliminated. A great experience with a top notch informed office crew that coordinates it all to our crazy schedule.PS one bid for the same windows was 4 times higher by a competitor.PS was pleased that there were night locks on the windows which offers additional security and safety for small children.
They installed a hidden screen door and several state of the art custom built hurricane rated Bermuda shutters. The work was meticulous. The installer, Jim was a joy to watch, a real craftsman. Jim is a rare find in today’s workmen . He spends time making sure you understand any operation that goes along with his work.
Josh and Joe measured our windows and doors for replacement. On Time and Curtious.
Thank you to Don and Edwin who came out to my house and fixed my windows. They were complete professionals, respectful and very knowledgeable. I appreciate their quick response and swift work.
The service was provided by Rice on Friday 11/13 by Don Carter.Don was very efficient and polite. His work was neat and clean.Don is a great asset to your company.Ken Leonard-resident. Becky Williams-owner
Today were had the pleasure to meet Don who did a magnificent job. My window are scratch free and door opens with no extra force.Thank you Don
Don Edwin came to our home to address a issue we have had with PGT sliders. He was professional, prompt and thoroughly cleaned up when he was done. In addition, Don wore a face mask without any prompting and kept it on while in the house.
Rice Windows and Doors did an excellent job of installing new motorized screens for our patio area. They also did a great job installing a new screen door for our front door. Jim Good gave us super customer service. I highly recommend this company.
One of the best companies I have ever dealt with.Benedicto Escalante installed our windows .He was so professional and courteous through the whole install.A BIG BIG BIG asset to the company !!!!They will definitely get my door business in the near future.
Sean & Jared did a great job installing Hurricane Impact Sliding at our beach house. They were on time, very professional, good communicators and excellent work. Highly recommend Rice Windows and Doors
Tyler, Kevin and Jim did a great job installing our sun screen !
We had a great experience from Rice from the Salesman Eric to the installers John and Wagner. We had hurricane rated doors installed, including front door, 2 sliders, one accordion slider and a slider window. The installers worked very well together, they were professional, clean and detailed oriented.
Don from Rice WIndows and Doors came out this morning to take care of some warranty work on a sliding glass door and a couple of windows. He was on time, professional and took care of the issues quickly. He wore foot coverings and a mask without being asked.
We had a warranty call on our doors that were installed about a year ago. Don was punctual, friendly and thorough in fixing the problem.
We had Rice come out and fix our slider that had problems. Don was very professional, speedy and even stopped to pet my puppies. I would recommend Rice and Don!
Great job Don and Edwin!!! Windows are perfect. Installers were courteous, professional and on time! Highly recommend!
Truly one of the best experiences with a home contractor that I have EVER had. Will Crane came to my home, patiently explained everything, advised us on ordering and scheduled the installation. Jim and Joshua actually did the installation and without question, it was an OUTSTANDING job all the way around. Both are first class individuals who explained everything, installed the shutters perfectly, cleaned up after themselves and finished on time. Without question, a GREAT experience. And for the record, I am a perfectionist, and don’t write reviews like this often.
Don did a great job fixing our issue with the sliding doors in our home quickly and professionally.
Had an excellent experience with this company. They installed beautiful double doors in our front entry. There was some issue with the installation, but they were quick to have a new installer out to the house to take care of the issue. Would recommend.
Don and Edwin were quick and efficient. Great job
Poor customer service, poor craftsmanship. Will never do business there again.
Very happy with installation of 8 PGT windows. Ben and Jan are a great team.
We had our motorized screen replaced. The company is run by responsive professionals and the work they do is top-notch.
I built a contemporary style home in Napes and it had a ton of glass - PGT windows, 30 sliders (10tall) storefront windows etc. Rice did a super job and within my budget.
The windows were installed with great professionalism. We did have one issue and the company has corrected or this would have been a five star rating.
Don and Edwin did a great job replacing our window!
Best price around. Located in San Carlos Park off Alico Road.They put in a motorized screen in our garage. they were pleasant and very helpful right from the first phone call through to the installation. The installation was done quickly and they left no trash or packaging behind. The installers Jim & Mike were both friendly and worked well together.
Scott came to give us an estimate for new hurricane impact windows. He was very professional.
Took 4 different installers to put in our sliders. Door handles fell off 2x. Took months to get it completed and now the paint is already coming off the new handles. Choose someone else to doyour sliders.UPDATE. ..after seeing my review the manager came out personally to see the problem. He sent Mike, one of his best workers to install another handle. He also cleaned all the sliders inside and out and cleaned all the vinyl frames. The sliders now look great and we are happy that they made it right. Unlike some companies, they took the time to make us happy customers.
Will and JeffI have been a building contractor in Southwest Florida for 30 years. Rice Windows and Doors takes handles all our window and doors needs. Their commitment to quality and customer service is second to none.
Very professional and great value for the money! Our project wasnt straightforward and required demolishing some existing structure as well as building new to house the motorized screen units. The team was excellent, offering suggestions for improving functionality all along the way. Absolutely no complaints; very happy with the outcome!
Don was very professional. Our problem was resolved quickly.
Al the technician and his assistant did a great job of fixing our bowed sliders that were causing problems. They were very easy to work with and were truely professionals. Rita the assistant at the office was a delight to work with. She was very helpful in answering all our questions.I would recommend them to our friends any time!
Most trusted, extremely Professional, highly qualified. I wouldnt allow any other company to work on my home.
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Great customer service and products!
Con artists, thiefs and fraud artists. Phil Rice and Richard Weatherford have been involved in money scams, unemployment fraud, mortgage fraud and more.Untrustworhthy thiefs...trust them not with a dime of your money.
Great to work with.
I just like rice windows
Rita at the front desk is a pleasure to deal with,,,,,,efficient and friendly!
I work here
GREAT company
Don and Wagner went over and above to fix the gasket on the slider, and made sure that the doors locked, as well. They were just scheduled to fix the gasket, but they made sure that the sliders worked completely and tested everything. Great job!