I would recommend anyone that needs a scooter repaired, this is the place to go !! Jim did an excellent job fixing my 250 Honda Helix. They let me know every step they were taking to get it back in shape. New tires because the other ones were no good. He went thru the engine and changed every filter on it. He did an amazing job !!
Really nice people. Very clean shop. Lots to choose from a really great place to shop for a scooter and more. Easy location to get in and out of. Im so glad that I stopped here first.
This shop is super honest and informative. Lucille is absolutely Superb! Her customer service is terrific! After calling multiple shops that are dealers for my bike they are they only ones to tell me I should change a couple other things while Im in there.Thank you Lucille and Tropiv Powersports!
Excellent family owned business who do great work with a can do attitude. A service department you can trust . I highly recommend them
They got nice scooters and the management knows what they are saying.
Quick reliable service at absolutely great prices. They accommodated me with a very busy schedule in a tight time window for repairs on a hard to find model. They are the only gig in town with the expertise and parts in stock for fast reliable scooter and moped repair of ANY model. Fantastic experience, will be coming back for all my scooter needs.
Ive called this dealership 3 times always goes to voicemail, I was trying to buy a piaggio 3 wheelerNobody ever calls back nothing.What retail biz do u know that always goes to VMI wouldnt spend a dime and I was looking to spend 10,000 on a scooter. Id rather travel 2 hours to Miami who where very nice and responsive
Great company to do business with! Quality professional service ....I purchased a new Wolf 150 from Tropic Motors & quickly learned why NEVER consider buying anything such as these Scooters, Mopeds etc “online”...go see Jim & Lucille, you’ll be glad you did!Thanks !
Jim and Lucille are great we love our scooter! Many great tips will definitely be back to buy my next scooter!
Lucille was great and helpful and was very considerate and punctual on the times and dates she gave me on delivery of new scooter 😀
Scooter shop. Packed wall to wall with quality scooters for every budget. Lucille and Jim are very personable and knowledgeable. The service department is fast and reliable.
EXTREMELY POOR SERVICE STAY AWAY FROM HERE.MY BROTHER TOOK HIS TAO TAO THERE CAME OUT WORST THEN WHEN IT ARRIVED MISSING PLASTICS, SCREWS THEY DAMAGED MY HELMET.WOULDN’T RECOMMEND!!
I took my Piaggio mp3 500 to Tropic Powersports for a repair and tune-up. The experience was excellent!!! The most positive comment I could say is that the Mechanic took his time to fix my Scooter and made everything work as new.Moreover, FINALLY, I dealt with a mechanic that listens, explains the process, and do everything I requested. Thank You !!!!!The Receptionist has a very refreshing attitude. She is prompt and attentive. I do like that Tropic Powersports email the invoice for review before I went to pick up my Scooter. That is a nice touch.Tropic Powersports, thank you very much for your service.Continue Success.
The only local spot for moped repairs.
I just purchased a Vespa at Tropic Powersports this week for my wife as a surprise. Having a winter residence in the Ft Myers area and physically being in Chicago thru this process kind of scared me with buying something without seeing and touching the item, LOL, their professionalism made it effortless.Lucille and Jim are the real deal and really know what true customer service is.My wife loves the Vespa.I highly recommend Tropic Power Sports, you won’t be disappointed.Thank you Lucille and Jim for everything, you both are wonderful and are true consummates of the words Outstanding Customer Service
Everything was fine there
I’m going to try and provide this review without shedding a tear, but no promises.About 2 years ago, my world and my life fell apart. I was incarcerated and my vehicle was impounded + auctioned off. I was living in my car, and I lost many of my belongings. My fault, but that’s a different story!From beginning to end, Lucille aka “Cille”(sp?), her husband and the entire team at Tropic Motorsports has been the most pleasant experience for me. I purchased an amazing scooter (brand: Wolf), which has been so, so good to me. It has filled the void tremendously, as I am saving to have a car again. It gets me all around, and I have this wonderful gem of a Scooter store to have the utmost of gratitude towards. I mean this with all of my heart.Even before I purchased a scooter from Tropic Motorsports, I dabbled with another scooter that I purchased through the Facebook market, which also served me well, but my point is that when I even needed assistance with that scooter, Cille was so good to me.Thank you, Cille, and all of the Tropic Motorsports team. I’m thankful that God led me to you wonderful people.Reviewers: The moral of my review is that Tropic Motorsports is THEE real deal. Please don’t hesitate to be so tremendously blessed, as I was. Thanks for reading, everyone. I’ll stop here, because I tend to ramble. God bless!
On Tuesday 10/24/2017 I walked in the doors of Tropic Powersports. I was Greeted with a friendly hello. I believe she said her name was Lydia. She was Great she showed me everything from Head to Toe on the Scooter Piaggio Typhoon I was looking at.amazing how she explained everything about the Florida Laws as well. They definitely will get my business again when Im ready to upgrade. Thank You so much for making me feel welcomed and showing me everything about my new Scooter. ( I have to mention I walked out of Sun Sports Cycle as they were very unprofessional unpleasant and treated me like I was a waste of time) It has been many years since I Rode a scooter and Lydia eased me and built my comfort up to buy and ride and I love it. Again thank you
Great experience. Lucille is extremely knowledgeable and helped me make my purchase decision. Bought a new Vespa. Would recommend and encourage anyone looking for a scooter to go to Tropic Powersports before purchasing anywhere else.
First I would like to say thank you so much from the lady who gets the paperwork for the scooter and the gentlemen who also assists my decision on getting one. I totally see how your business has survived the good and bad times! 35 years WOW!. I walked in there almost closing time which I hate doing. That shows me and my family how appreciated you are to your guests. I was the one who purchased the yellow WolfAR-50 r eally wanted the blue. So best to believe we will be back to purchase.
I love tropical power sports because no matter what owners and employees are pleasant and polite. There is knowledge and experience with them. I couldnt recommend a shop for bikes and scooters more.
Super awesome store if your scooter love her its the place to go everything you want all accessories fully stocked you name it they got it service is exceptional a must-see place
I come here frequently. Always friendly people, always trying to help me do whats best instead of what makes them more money. Always fun seeing the new stock every time i go up there.
Gave me great info on mopeds. Very pleasant nice genuine people.Plan on buying one next week.
I bought a Roughhouse from them back in April and they were so nice and knowledgeable. Every time I come back to them for service on the scooter they treat me like I am family. I recommend people to come here all the time over any where else
Just left today 6/18/20, Jim really came thru for me. Great service quickly. Recommend highly.
I really appreciate the faster time they takes for figure out what was happening with my scooter, but the problem persist because they dont let me know I NEED TO REPLACE THE MUFFLER Because the pipe is broken!!! Well, I will fix it by my self next time, because I cant find a reliable mechanic nowadays! So disappointed.
Great service, very reasonable prices. Knowledgeable owners and staff. Ive taken my Chinese scooters for service there several times and they do a great job.
Great place for a bike purchase or repairs. They truly care about their customers. Would definitely buy from them again
This place was great.. they had my chinese part. Gave me a deal on other merchandise and staff was super friendly. I so recommend. Specially if u have chinese motors! On my sons account but we both love- amber 😁😁😁😁
Words cant explain how much these guys rock ....dont hesitate to come to tropic power sports there the best nothing less thank you guys
One of the best experiences I ever had in my life they were friendly professional and very caring about my problems I don’t know a thing about oil changes or any thing about my scooter in general and they did all the stuff that needed to be done for me at such a reasonable price more people should check this place out they will help you with you scooter needs my faviorate place and I will be a customer for life thank you so much for being there when I needed you tropic powersports I’m sure other people will love the experience to
Simply the best! Very professional, and second to none. This was our first experience with motor scooters, and we received a lot of great advice. There was no pushy sales pitch and we were not talked down to. Feel free and comfortable dealing with Tropic Power Sports.Dave 04.21.2016
You want a scooter this is the place to go!!! Very knowledgeable and friendly. And honest they let you know what your getting. I bought a WOLF scooter out of there and have been happy with it. Every time I call its a pleasure. Lucille was great and very helpful. Love the place and when I upgrade to a bigger scooter thats where I am going for sure. The prices are spot on too.
A while back I bought a moped from this outfit and I was really enjoying it. The engine blew when it had less than 500 km on the odometer. Not only did this company warranty it and try to fix it, But when they didn’t fix it up to their own specifications of perfection, they had the company send me a brand new one all the way from Slovenia. It took a bit to get done but that’s because it had to be shipped from Europe. These are honorable people and they do the right thing by their customers. I recommend being a customer of these people and they have a great selection. You can buy from corporate if you want but this particular small business treat you like family. I really think they are good people.
My wife and I just purchased a vespa at Tropic Powersports June 13 2019.Lucille and Jim were wonderful explaining EVERYTHING to us about all the scooters in the store and how well each one works.My wife and I loved one of the Vespa’s they had in the store and decided to purchase it.We highly recommend Tropic Powersports for a great scooter, you won’t be disappointed.Thank you Lucille and Jim for everything, you both are wonderful.God bless you bothSal and Lorraine😊🛵😌
Jim and Lucille are very kind, knowledgable, and eager to help you get your toys on the road, whatever it may take. My go-to for small engine/scooter parts. Look no further for true service, quality parts, and exceptional pricing!
Walked in not expecting to purchase, but they are reasonably priced, great selection, honest and fun to talk to. My wife purchased a Wolf scooter and couldnt be happier!
Amazing place with excellent service... Great selection to choose from... With down to earth personalized service, makes u feel at home... Tropic Powersports is the place to go to buy your next scooter
These folks are great. We are leaving to ride the Blue Ridge Parkway and took our bike in for complete service. It is better now than when I bought it. Thank You!
I recently had need of a very small # 25 chain master link to repair the rear lift gate on my 2011 Chrysler T&C. Tropic was the only one I contacted that carried the part and they had one in stocksaving me days and expense waiting for an online order from California. The shop was very nice and the counter man, Jim was pleasant and very helpful.. The fix was a success. If the chain should break again I will return.Good Job Tropicsports.
Great place and handle rare and unique cycle parts and machines.Will return to do business. Finally have a bike shop. I smiled after business for a tire install and part location for my Guzzi.....bravo!!!!!
When reading our reviews please consider that there are two sides to every story, you are only reading one. Though we try exceptionally hard to please everyone, we are not always successful.Remember: You can please all of the people some of the time, some of the people all of the time but you cannot please all of the people all of the time. Though we try hard to do so.
Great ppl here always helpful. Good prices
I will not be ordering from here again! I ordered last Wednesday a part for my bike and it is STILL NOT THERE!! Just gonna keep shopping on amazon.i thought since I live close it would be easier buying from here but no. So will not be purchasing from here again
Very informative - great sales staff - when Im ready to buy this will be my dealer
Very friendly and helpful staff. Great prices. Super cool place.
These guys really care about customers. No one does that anymore. I cant say enough good about this shop and the owners
Mister Jim has always serviced my Piaggio with skill and at a fair price
The sales employees are nice enough and its a perfectly fine place to BUY your new toy from but do NOT get it serviced there. I honestly believe their mechanics are incompetent, poorly trained or rip off artists or a combination of all three. They caused a problem on our scooter (it ran beautifully until we had them preform a simple general maitenance on it) and they did everything in their power to put the blame on us. They then kept the scooter for over a month to repair it, never calling or keeping us abreast of what was going on with the bike. Weve now had it back less than a week from them and its stopped running yet again (4 time in 2 months) but enough is enough, we are taking it some where else from now on, we just cant trust the mechanics here anymore.So 2 stars for the buying experience but -3 for the horrid shop experience.
Great place with great folks. Saved my butt on a Saturday afternoon with a scooter carb. I appreciate the help, knowledge and experience they shared with me. Thanks !
We had a great experience with Lucille and Jim buying our Vespa and all the accessories. Fun time! Very knowledgeable, real world experience with Vespa.
Very fair prices and great service
The personnel at Tropic Powersports were very helpful with parts and knowledge of problems associated with chinese scooters. They helped me out a bunch and saved me a lot of time and headache. I will definitely recommend them and return for parts again. Thanks again!
They had a really good inventory of Vespas and I found the bright red 300gts Id been looking for with no luck in Sarasota and Tampa. They gave me a fair trade on my used 300 and the paperwork was done quickly, professionally and it was really a pleasure dealing with everyone I met there. I highly recommend them.
Lucy helped me with my scooter purchase. Very helpful. Many THANKS
Best customer services and very good bikes and reasonable prices. I would highly recommend this place to anyone looking to purchase a bike to come here.
Jim and Lucille are very knowledgeable about scooters great place wont bring it anywhere else
Rode my Moto Guzzi 120 miles to Tropic Powersports for the first service and was very impressed with their thoroughness and high level of professionalism. They were also very attentive to my needs and concerns regarding my new bike. I will definitely return if the need arises.The only con I can think of is there is no waiting room or place to sit while your bike is getting serviced. Just plan on leaving your bike and returning when its completed.Thanks Jim and Lucille!
WOW WOW WOW!! I just got a Vespa from Tropic Powersport. Lucille was our salesperson and she was very knowledgeable and wasnt pushy no one likes a pushy sale. They delivered it around our schedule, Jim who dropped off my Vespa, was so over the top with the operation and safety, Jim was an excellent teacher! Thanks Lucille and Jim for making my first Vespa an excellent one. I WILL BE BACK! If you are on the fence with buying at Tropic powersport, you shouldnt be!!!
Jim and his wife and team are great, Nice people, fair prices. and very good mechanics that work there
Love this place, excellent choice of bikes AND superb service ..
They are okay for parts, but expect a little wait, because it seems everything has to be imported. They will not fix a flat tire either they will only sell you a brand new one, even if you just bought a brand new one and got a nail in it. I might not go back
Ok good scouter serivces
Great little shop with lots of options.Couldnt ask for more with nice people and fast service.
Great service and reasonable prices. Very friendly and knowledgeable.
Received some excellent service and they were great people!
My experience with tropic power sports goes some thing like this excellent customer service and fixed all issues with in 24 hours and the price every body is telling me I got a good deal.
Nice place
Awesome people
Very nice ppl gr8 experience n fast
Lucille was great ...love the new scoot
Just wanted to say Thank You for the great scooter I bought last year. I have travelled through 34 States, 14,000+ miles in my rv and frequently used the Rough House 50 Sport to get around (including getting two of us to the top of Davis Mountain in Texas!). It is fun, powerful enough for my needs, easy to operate and rediculously good on gas.Again, thank you,Leif LustigAugust 8th, 2017
Always have the pats i need and great line of products
These folks are the best,I would definitely recommend there shop,honest and fair
Im leaving this review for Tropics after just leaving a different repair shop that had to fix all the damage and shoddy work Tropics did to my scooter.History: I had an oil change done by Tropics in early Feb, within 2 weeks my engine seized. Tropics told me at first it was just the spark plug, that alone took them over a week to diagnose and switch out. I paid to have that changed, over 100$, and went to pick up my scooter. Drove it home only to have it die again right as I hit my driveway. Took it back to Tropics. Finally they find that its an engine issue, thankfully my bike is under warrenty. Wait over a week for Tropics to get scooter company to authorize warrenty work, then another week for parts to ship, then still two more weeks for the repairs to actually be done cause, and I quote there are bikes that have been in here longer than yours that need to come first. Considering theyve had mine over a month now Im not sure how thats possible. But whatever. They also tell me I need a new belt, not covered by warrenty. Fine. Pay that, paided for the first repair but didnt have to pay for the engine work. Whatever.At this point Im just happy to have my bike back and running after 2 months down. Drive it for a week, feels off. No power and its starting to trottle down after 10 mins of riding and stalling, fantastic . Call Tropics to let them know Im still having problems and they have the audacity to sound put out. Excuse me?I have a better idea, Ill find a different dealer with a repair shop and take it to them instead. Find one in Bonita Springs, bit of a drive but by this point anything is better than Tropics. Take it in and within 2 days they find I need a whole new engine. Completely covered by warrenty and they have it authorized and done within 6 days! Bike runs like new, like it did before I let Tropics touch it. And at 0$ cost to me.Not only did they fix my bike but they let me know what a con Tropics ran on me. Bike manufacturer says this is the first warrenty work thats been done on my bike - Tropics claimed they did my first engine repair via warrenty and thats part of the reason the repairs were taking so long. New mechanics also found I had black sludgy oil (not new or fresh like I should have had) in my bike and that the supposedly new belt I had just paid for a week ago from Tropics was NOT new and had in fact broke within that first week I had it back from them.To say Im fuming with Tropics is an understatement. I was without my main means of trasportation for almost 2 whole months only to find out that Tropics was only putting bandaids and chewing gum on my engine issues praying Id go away apparently and lying to me the whole time to boot. My engine COULD have been fixed in ONE week, at NO cost to me OR to Tropics because the manufacture covered ALL the repairs! Why would they lie and drag their butts about it? The only reason I can come up with is they caused the original problem when they did that first oil change (or did they even change the oil - at this point I just cant trust they did) and were afraid that if the manufacturer had seen the damage they might have put 2 and 2 together and figured it out but even that doesnt make sense. Cause either way the cost of the engine repairs was theirs to eat.Maybe they just like playing power games? Maybe their mechanics are running a racket and their office is clueless about it? I dont know, and as of this review I dont care anymore. Im done with them, never again.I will tell everyone I know who wants a scooter to avoid them like the plague and NEVER let them maintenance your bike, unless you want it back worse than when it went in. Go else were, I would recommend the shop I found in Bonita Springs but this isnt a paid smear or advert for another location and I have purposely not said the other shops name to make sure it doesnt look that way. AVOID TROPICS.
Service that inspires trust, albeit sometimes a bit slow. Classic Southern hospitality.
Great place to get a motor scooter
Great people and service there. J Roberts
Nice people good prices
Complete rip off on service. Took 2 months to clean carb and $400 and bike broke down on the way home. Another 2 months and mechanics broke a part, too bad, another $400. This is their 3rd location in 4 years, tells you something .
Very nice good experience best scooters ever best shop
Great place... Great help
Amazing shop, very knowledgeable and super friendly.
If you need anything for a scooter, this is the place to go. Thank you for everything!
Love workers there. They are very friendly.
Very helpful pair of shop clerks
Excellent Staff & Service
Is a great place with great costumer service
Great place very friendly and helpful..
Super nice Knowledgeable about the scooters
They dont want to try to make you any kind of deals
Friendly and knowledgeable.
Small shop. Very friendly people dun to joke with. Will try to get parts here first before going any place else.
Great staff
Awesome
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