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MurMaid Mattress
392 Battlefield Pkwy, Fort Oglethorpe, GA 30742, United States
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MurMaid Mattress
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Je
Review №1

Excellent place to get a mattress! Friendly service and got me a great deal.

Ma
Review №2

Absolutely wonderful experience! Charlotte was amazing and absolutely helpful. Made the experience a lot easier and helped me understand what all was happening. I’ll be coming back to get another mattress whenever the time comes and I’ll be referring this store for other people

an
Review №3

If you need a new mattress, MurMaid in Fort O is the place to go!! Ask for Sara! She is very knowledgeable and so helpful! She was great to work with and very patient with all my questions! I walked away with exactly what I was looking for at a great price! Thanks Sara!!

Da
Review №4

Awesome service!! Nice quality beds and plenty of variety to choose from. No pushy salespeople just there to show you and find what you want to fit your budget. This is mine and my wife’s first time shopping there. When we need more mattress we will shop here first.Thanks MurMaid mattress !!

Jo
Review №5

Charlotte was such a treasure when we stopped in! She was very knowledgeable and helpful. She is very sweet and caring about the comfort of her customers. I strongly recommend stopping by if youre in the market for a new mattress.

Ta
Review №6

Fantastic all around! Great, high quality mattresses and incredible customer service! My husband and I bought a soft king bed back in November, but the soft ended up not being the best choice. Today, we came back to talk to Charlotte about our options and were able to take advantage of the 365 night comfort exchange. Charlotte was so helpful when it came to deciding on the mattress we needed.I will be letting every and any person know that needs a mattress to come here!

Ka
Review №7

Went to the Fort Oglethorpe GA murmaid mattress outlet store. Sara was a big help and friendly. Really enjoyed dealing with her. We purchased the L&K 400 Murmaid mattress with stand that lift your head and feet. Can’t wait to sleep on it. What I was looking for in mattress was: back support with comfort and warranty. 20 year warranty plus made here locally.

Mi
Review №8

Charlotte in the Fort Oglethorpe store was great to work with. She took care of us on two occasions and has become a friend. We have referred others to her and will continue to do so. She is an asset to this company. Great product, too!

Cy
Review №9

Sara in fort o answered all of our questions and was amazing in every way!! Waters

Mi
Review №10

After a bad experience somewhere else, we decided to come to murmaid mattress. Charlotte listened to our needs, helped us find the perfect mattress, and wasnt pushy. The mattress was delivered on time as she said and we couldnt love it more! Thank you so much.

Bo
Review №11

Sara Hall, at the Ft Oglethorpe store, was fantastic! Very professional, helpful, and personable! She showed us what we wanted to see, without pressuring us into purchasing anything. She took time to answer our questions while providing us with options which enabled us to choose the right base and mattress for my Mothers needs.I highly recommend Sara, she is a wonderful representative for Murmaid Mattress!

Pa
Review №12

Sara was super awesome. It was a very low pressure experience. She helped us find the perfect mattress. We cant wait for it to he delivered!

Pr
Review №13

Charlotte Sprayberruy was extremely helpful with every aspect of the mattress shopping experience.

Pa
Review №14

Sales lady was very knowledgeable and friendly! Very eager to assist and answer my questions.

Cl
Review №15

Sara Hall is a wonderful sales rep for your company. I came in search of a new cool gel firm mattress. She explained the many differences in the each bed I looked at and laid on and rolled about. I am going to have heart surgery and require a firm bed but may need a soft layer after the surgery kind of deal. I laid on your many choices and basically found the difference of like and dislikes. Your mattresses are made in Cleveland. I prefer an American made product. I think money should be kept in America for the many dedicated workers. My half sister was once a quality control clerk for your company that made the foam patent. She almost moved here to be in your company but began her own business. Sara has great knowledge of her products that you sell. She also knew of my former salesman in Chattanooga (Jeremy Whitt) I used for the last mattress set I purchased. I hope to be totally pleased with my purchase when it arrives. Hopefully, this will be another win win of a situation and another happy sleep story for me as well as Murmaid and Sara. This one will work well with my adjustable bed. I do know you stand behind your product. hank you for having such a delightful representative present. Pleased even more that you remove the old mattress for a minimal fee and delivery costs nothing.

Ch
Review №16

Charlotte was so helpful and showed us all kinds of options. We found the perfect one and she set up delivery for the same week. We would recommend Murmaid to anyone!

Ta
Review №17

I absolutely am so excited and satisfied completely with the customer service that I received from the moment I stepped into the store!The salesperson (manager) was very knowledgeable about the specific mattress brand (Temperpedic) that I was looking for and I actually got it on clearance!I would recommend anyone that I meet who says they are shopping for a mattress to this location and specifically to work with their store manager!

Br
Review №18

Had a wonderful experience here, the woman who helped me out was so kind and personable and helped me find what I liked best even though it was my first time shopping for a mattress. It’s not often you find such friendly staff who seem like they genuinely enjoy what they’re doing and not just there for the sales! glad I picked this store to go to!

J.
Review №19

Lady was nice, but when we asked her specifically about a full size mattress. She gave me the price for the one on the floor in front of her desk and the rest where in back not available right now or something of that. Then, when I asked her about other models in the shop she refused to show or give a price for them. She stated that was the only one they carry in store, She seemed as tho getting up out of her seat wasnt an option. She asked, so what do you want to do? I was in a pinch (family coming in from mid-USA tonight) which she knew. So we said I guess we have no other options, so well take it. Then as she was taking my info and making the bill she says, O by the way the actual price is $40 more than what she first told me. I was like, ok?!, I still have to get it. Then, she states, your ok with hauling it out of shop by yourself right, I dont have anyone here right now to help with that. I said sure whatever. Not like I have a choice in the matter. As for my family and everyone I can possibly let know about Murmaid mattress, will never go back to them or purchase from them again. Lady was nice and the mattress is a mattress and it was the only full size one I could find in the area is the ONLY reason I gave 2 stars. It is what it is not spending my day upset about it I got a mattress for my mom thats all that matters really. So thanks Murmaid mattress for having what I needed In a pinch.

Ro
Review №20

Charlotte was very patient and helpful with our mattress purchase.

Tw
Review №21

The sales lady was very patient and knowledgeable.

st
Review №22

As an attorney I am always involved with various types of individuals . I can honestly say that Charlotte, the sales person with whom I dealt was absolutely fantastic –professional, courteous and, most importantly, anticipated every question before I could think about it. Congratulations on having such a professional staff!Stuart Brown

Be
Review №23

Charlotte was such a gracious sales lady! She was patient and informative so blessed to have been in Murmaid’s this afternoon to meet her and found great mattresses. Thank you so much for having such a friendly and informative person as a sales representative. I know you must be thankful that she is your employee .

Lo
Review №24

I am not a fan of mattress shopping but Charlotte made it such a pleasant experience. Not to mention great price for quality mattress. I will be back!

Tr
Review №25

The ladies we worked with work great! We went on two different days. One day a lady listened to what we were looking for and showed us some options. The next time we called we new what we wanted and even though it was closing time she was very accommodating and was able to get us what we needed. The price was good and so far the mattress is great but we’ve only had it for a day. If it’s not good I’ll update my review.

St
Review №26

Friendly, helpful staff with great products

Fe
Review №27

Charlotte took such great care of me and was very knowledgeable about each product. She new exactly which mattress that fit my needs and made the whole process painless. GREAT experience all around!

Sa
Review №28

Sara was very polite and was able to point my husband and I in the right direction to a mattress to fit both of our needs. She was very patient and kind.

Le
Review №29

I really enjoyed the experience of shopping at Mermaid Matress. The sales representative was very helpful on helping me pick out the perfect mattress for me. She made me feel welcomed and show me all they carried in what I was looking for. She left me her card and call her back and purchased the mattress of my choice. Thanks Sara Hall for your friendly services.

Ri
Review №30

MurMaid has awesome products, they are a local business and their customer service is second to no one. I had the pleasure of being assisted by Charlotte, who was super knowledgeable and attentive. Another wonderful experience with MurMaid!

Sh
Review №31

Charlotte was very nice. Very professional. She was a pleasure to work with. She showed me several mattress styles. Explained the differences. Answered any questions i had. I would definitely recommend this Mermaid mattress location in Fort Oglethorpe, Ga.. We chatted about the durability and warranty of the mattress. And I was sold on the Mermaid North Shore coiled mattress. She made my shopping experience a breeze... Thank you again for your great customer service and conversation. Next time Ill bring the iced coffee... 😀🛏☕️

Ro
Review №32

Lots of choices. Great customer service. Sara was so helpful!!

Jo
Review №33

Amazing experience! I was assisted by Charlotte and she was nothing less than exceptionally helpful as well as extremely friendly, and helped me to find a great price on a mattress!

Tr
Review №34

Jonas Towery helped my husband and I today! Was super professional and friendly. Highly recommend

GE
Review №35

Had a wonderful experience with Charlotte today. Very helpful and did not pressure us.

Li
Review №36

We really appreciate the excellent customer service we received today during our purchase of a mattress from the Mermaid Mattress store in Ft. Oglethorp, GA. Sara Hall helped us find the perfect mattress for our Murphy Bed. She even called the production floor to find out how much the mattress we were considering. The production folks stopped what they were doing and went and weighed the mattress for us. This is the kind of customer service you just dont see anymore in retail stores. When we mentioned to Sara how nice of an experience we had had, her comment was welcome to the Mermaid family.

Ti
Review №37

Murmaid Mattress saved me! I went to big lots to buy a queen size box springs, and they didnt have it. I was lost on what to do, until I spoke with Charlotte at murmaid Mattress! She helped me find the prefect box springs for my bed! She was very kind and understanding with my situation. Im definitely going back to if I need another mattress. I definitely recommend them to anyone!

Je
Review №38

Sara was extremely helpful, patient, and knowledgeable with each question we had over three visits. Would absolutely recommend.

As
Review №39

Sara was absolutely wonderful to work with!! She was so helpful and went above and beyond to meet our needs.

Ha
Review №40

The service is absolutely wonderful! Charlotte, was there to answer all the questions we had for her. She wasn’t just trying to make a sale, she truly wanted us to have the best bed for us as a couple and had our best interest at heart. It was great working with her and made the easy and without stress.

Ri
Review №41

My mattress shopping experience was GreatSarah guided me thrust the whole process and even gave me instructions on how to wash and dry the Mattress cover !!She does a Fine Job in Ft. Oglethrope GaVery Satisfied!!

Ji
Review №42

Charlotte was awesome. She answered all our questions and clearly knows what she is doing. She didnt try to sell us more than we needed, but wanted to be sure we would love our new beds (we bought two). Pricing was good with a couple small discounts. Definitely recommend seeing Charlotte for you new bed.

Ma
Review №43

Jonas Towery at the Battlefield Pkwy store was very patient and knowledgeable. Really nice guy

Wa
Review №44

We came to the Murmaid Mattress across from Arbys in Fort Oglethorpe, Ga 15 minutes before closing time. We spoke with Ms Charlotte and had a wonderful experience, such a sweet lady! She helped us find what we were looking for in a Mattress. Go see Charlotte- you will not be disappointed in the customer service!

Au
Review №45

Charlotte was friendly and very knowledgeable about her beds. She was able to find us the best fit at a great price. If I am ever in need of a bed again I will be back for sure and suggest this location to anyone in need.

Ro
Review №46

What an amazing experience. Customer service was on point!

Di
Review №47

Nice experience, lady running the place was friendly. We bought a twin size mattress at an affordable price.

Am
Review №48

I was purchasing a low profile box spring for my mom who has dementia and recently fell out of her taller bed. My experience was easy and I would definitely purchase from this store again.

Su
Review №49

Great experience. Charlotte was very knowledgeable and friendly. I will definitely send new customers.Susan

Be
Review №50

We have bought several mattresses over the years from Charlotte. She is friendly, knowledgeable and always helpful. Always a pleasure!

Br
Review №51

Charlotte was very informative of the products and helped us choose the right mattress for our daughter.

Ba
Review №52

When I moved I decided to get a new mattress. I happened to stop into a Murmaid mattress and was greeted by Jonas. He is one of the nicest and most helpful people I have run into while shopping.I would highly recommend working with Jonas to find what you need.

Le
Review №53

Hello my name is Leslie and I went with my father today to get him a mattress and box spring. I am from Seattle Washington & customer service to me means so much and not everyone possesses the super power to not be prejudice or keep work and home separate. Charlotte Sprayberry helped us today. She was absolutely amazing and such a breath of fresh air Because I deal with so much horrible customer service. She was very helpful and a complete joy to be around. A+ she is awesome 👏🏽 Now I know who I’m going to be sending my family and friends too when they need to improve their sleep! 😊😁 thank you mermaid mattress... located 392 battlefield parkway Fort Oglethorpe, GA 30742

ja
Review №54

Great experience and very friendly sales woman. Probably the best experience Ive had with a sales person.

Ch
Review №55

Ms. Charlotte was fantastic. She was literally closing the store & let us come in anyway. We were able to get our granddaughter a great bed for a great price.

Ma
Review №56

Knowledgeable and professional service. I already knew what I wanted so that made the entire transaction move very quickly as well.

Mi
Review №57

Charlotte Sprayberry at MurMaid Mattress in Fort Oglethorpe, GA was amazing, knowledgeable, and very friendly! She helped us with all of our mattress needs!

Me
Review №58

Me, my husband and daughter were looking for a new mattress for our very first home. I’m so glad we found Charolette at the store in Fort Oglethorpe. That was the easiest purchase we have ever made and was the best woman to ever help us buy something! I will never go anywhere else again.

Je
Review №59

Charlotte Sprayberry was wonderful. She accommodated us even through this crazy time of Covid-19. We weren’t too sure on what we were looking for but Charlotte asked us all the right questions and made sure we were comfortable and happy. Definitely not one of those sales people that try to push you towards the most expensive product.

mi
Review №60

Lady at store couldn’t be nicer. Great selection and their warranty seems to be twice as long as any other brand I’ve found, especially in the price range they offer.

To
Review №61

After visiting all the local mattress and furniture shops, Mermaid in Ft. Oglethorpe was our choice. All had the same pricing on same models but Mermaid would dispose of old bedding when others wouldnt. A deal breaker. Thank you!

Mi
Review №62

Charlotte was very kind and helpful. Great service and will recommend to everyone I know

Do
Review №63

Can’t say enough about my experience at Murmaid Mattress and Ms Charlotte. We have purchased 2 sets and have been pleased with both and the service we received!!!

Ch
Review №64

She was so great very nice God bless her she was a great help think you for everything

JA
Review №65

Purchased mattreses on 5/19/20. Now on 6/1/20 Last week they told me my free pliiows were in to come get them I get there and she says all they have are queen I ordered king she says shell have them by end of week I call Monday and she said she has them I picked them up and they are queen she said no there in queen wrapping they do not measure up to a king size pillow. Im very unhappy with this situation and starting not to believe anything I was told again I am very upset being lied to

Ja
Review №66

Great experience. Came in late looking for a bed for our granddaughter. They stayed late to make sure we found what we needed.

La
Review №67

Amazing customer service !!!! They are great and work with people who really want to finance with bad credit !

Sc
Review №68

We went in. Salesperson was very friendly, not pushy, knew a lot about the mattresses, and was Avery helpful.

Tr
Review №69

Very friendly and knew exactly what we needed and the price range. Thank you so much for great service

Et
Review №70

We have purchased multiple (3) mattresses from MurMaid. Great customer service, great product. Thanks for the help, Justin.

Bo
Review №71

Sales rep was very knowledgeable and informative. Great product and products.

Re
Review №72

Charlotte is very friendly and is very helpful

Mo
Review №73

Charlotte at the Fort Oglethorpe locations was WONDERFUL! Very knowledgeable and great customer service!

T
Review №74

If you are in need of a new mattress, this is the place to go. The owner takes a very personable approach and takes very good care of her customers. Very pleased with the mattress and customer service. Recommend highly!

Be
Review №75

Went in and got the price listed on the website. Ordered and placed a delivery that will be at my house in 4 days. Couldnt be happier

Jo
Review №76

I would recommend anyone to stop by the Murmaid Mattress in Ft. Oglethorpe to get great service and great products anytime!!!!!!

Ja
Review №77

Had a great time in Fort Oglethorpe with Charlotte, made buying less painful.

St
Review №78

Friendly and accommodating place to do business with.

li
Review №79

Couldnt ask for better service

Sa
Review №80

Excellent customer service and sales rep

ch
Review №81

Sara Hall is the best!!!!

ja
Review №82

Great friendly and knowledgeable

Jo
Review №83

Took a week to get mattress still dont have it. The lady ordered the wrong one. Now that it has arrived a week later I cant go pick it up due to weather/transportation. Cant afford the delivery at the moment. So I guess my mattress will sit until next week/payday.

He
Review №84

No Free Gifts and No Employees to Load my Foundation 🌝

Sh
Review №85

Very nice and helpful

Do
Review №86

I would not buy a mattress from this store. We were sold a bed frame and it was the wrong item. We needed rails. We have been told twice they would order them and let us know when they came in and have not heard from them since. If they cannot be trusted in the small things I would not trust them in the larger items such as a mattress.

To
Review №87

Dont buy a boxed bed.

Co
Review №88

Sarah in Fort Oglethorpe is the BEST!!!

El
Review №89

Jonas was very helpful and knowledgeable. He helped me pick out the perfect mattress for my guestroom bed!

Information
12 Photos
89 Comments
4.8 Rating
  • Address:392 Battlefield Pkwy, Fort Oglethorpe, GA 30742, United States
  • Site:http://murmaid.com/
  • Phone:+1 706-858-9065
Categories
  • Mattress store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–6PM
  • Wednesday:1–5PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Payments
  • Checks:Yes
  • Credit cards:Yes
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