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Firestone Complete Auto Care
4160 Okeechobee Rd, Fort Pierce, FL 34947, United States
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Firestone Complete Auto Care
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Sa
Review №1

Wonderful experience today. 3 hours from my destination and my red oil light comes on. Pulled up to this place in a panic and they were SO helpful. In and out in 10 minutes and back on the road with no red light on the dash anymore. Genuinely nice people working here. 100% recommend

Mi
Review №2

Darius and the staff at Firestone did a great job taking care of a tire replacement under warranty! Started the work on-time and got it done in a timely manner! Im glad I can count on my local Firestone!

Bo
Review №3

My husband had an emergency situation while on the road. He made it to the shop, barely, in the late afternoon. They were slammed. I am bedridden; and need his care 24/; so he is nervous about leaving me alone too long. Despite their intense workload, they fit him in; and got him out as quickly as possible. We have been going here for years; and they are always courteous and professional. Great work, ALWAYS!

Ji
Review №4

John put all my fears to nothing but comfort. They looked busy and this was my first time at this Fire Stone, I just moved here from Jacksonville. I don’t like going to new places I suffer from PTSD but John was amazing . He also went above and beyond with how well he communicated letting me know he had all the info on my car, how long it would be and delegated with ease and still kept a listening ear. I hope Fire Stone recognizes. It’s hard to find employees with good work ethics, and great customer service.

Wi
Review №5

Stop to get nail pulled out and patched and the young lady came out looked at it and said there is nothing that they could do that they could only sell me a new tire which the tires are only six thousand miles old so I when down the street and they had no problem pulling and patching the tire. your staff is lazy or just clueless.

Ka
Review №6

Super quick, professional, and just all around nice people. We got a flat on a road trip and ended up there. We were back on the road in under an hour.

Ka
Review №7

Logan was thorough but super quick in filling up my tires. I appreciate someone who can help when I’m in a hurry. Thanks for your help Logan!!

Al
Review №8

Best customer service out there. I go here for all my needs for my Tacoma. Recently had to get brakes done and they realized my bearings were done for. Replaced the bearings and calipers for a reasonable price. Highly recommended.

da
Review №9

Great place to get your car 🚗 fixed at. Good staff and they dont try to sell you something you dont need.

Jo
Review №10

Firestone is a place, where youre treated with respect, and the people that work there are friendly; youre not a number, a dollar, nor just a body; but youre a person and they care about you and your safety. I am a person not just someone that need her car fix; they actually care about me and thats important to me.

Sh
Review №11

Riley gave us great service and got us back on the road quickly! Thank you!

st
Review №12

We got a flat on the highway and were sent here by another tire shop. They saw we had a trailer and offered to put a new tire on in the parking lot, we were in and out in only 20 minutes. Employees and manager were friendly and knowledgeable.

me
Review №13

Excellent help from Emillo! I only needed a plug, but was in and out in less than an hour. My tire was repaired, and put back on, and the spare put back in its place. Very fast, very friendly, very inexpensive. I would go back for other repairs.

Ma
Review №14

My experience was good. Walked in told them what I wanted, they found my tires within minutes, very friendly, professional, left car picked up when ready and everything is good. I feel bad for John having to deal with jerk customers but handles it professionally.

Jo
Review №15

Great service took good care for my car and did not charge or ad anything I did not need or ask for like some other places are known to do.

si
Review №16

Was called at home to come in to have tire replaced; service was fast and reliable

Ka
Review №17

Long wait time....Scratched up my rim.

Ni
Review №18

This store again and again is just top notch. After 4 years of coming back to this store they seem to always go above and beyond finding issues I’d asked 4 other mechanics about over a 2 year period...Amazing work, great customer service, speedy & efficient. I’ve got a old beater and do the work myself, as well as see other mechanics and without doubt I shoulda just been coming here every single time all along 🤣 lol thank you guys!

Sh
Review №19

I love how the guys take care of my car and also my moms

Le
Review №20

They were great I pulled up and they took me in fairly quickly and got my oil change done at a great price. I highly recommend

Jo
Review №21

I was so happy with the service I received from the team at Firestone. They went out of their way to locate and pickup (on a holiday) the special tire my car required. Great service at a great value. I highly recommend this tire shop to others.

MC
Review №22

Go see John I have a 2008 Hyundai Veracruz he put me in four brand new tires mounted balance in under an hour for under $520 I recommend having an appointment I did cuz theyre extremely busy

R
Review №23

The guy John did me a great favor he looked in my vehicle and he said I needed to go over to coggin Honda dealership on US1 but he did good

Mi
Review №24

First I truly believe everything happens for a reason. A mile from firestone on I95 north my front tire blew. It was hands down one of the most scary experiences of my life. I safely got to side of road and once the panic calmed down and I called the tow truck they said it would be 75 min before they could come. This time is was 4:40 pm, this firestone closes at 5pm. This is where my Guardian angel, your employee Erin Robinson comes in. I called Erin crying-see I am registered cardiac specialist, I scan and assist in open heart surgery, scan newborns with heart problems as well as adults and I was on call this night. I knew I would not make it there by 5pm and was a mess. Erin stayed calm and talked to her guys and they all agreed to stay a little late so I could indeed drive home to make it to the hospital. Once I got there she was calm which made me calm, told me I am in good hands and she would take care of me. She knew what tire to get and explained everything to me which immediately calmed me down. Keep in mind its valentines day, It was past the time they wanted to go home and they still took time to check my other tires to make sure I was safe to drive home. While talking to Erin I found out her sister was born at my hospital and she grew up an hour from me. She really turned my day around especially after experiencing something like that. Because of the kindness and knowledge of Erin and her team, I will be a life long Firestone customer. I live in Jacksonville now but will be telling all my friends and family to go firestone because they indeed go the extra mile and make sure you get there safely.

Di
Review №25

John Gehrig (manager) is a pillar of this community. This weekend we witnessed this man put his community first. These are the kind of people who make and help keep our home exceptional. Thank you.

Va
Review №26

Fireston customer service was great I give them five star

Fi
Review №27

Come in an see John, hes great. This place has great service and a great team to go with it. Definitely one of the best mechanic shops

Te
Review №28

I love their service very much nd they were busy but got me out quickly appreciated that very much

Ta
Review №29

Came for oil service. Fast and reliable. Staff is on top of things. Thank you.

Mi
Review №30

Got me in right away, had new tires, allighnment and an oil change done in no time even gave me a ride to Waffle house. Excellent customer service.

Ma
Review №31

My fuel pump went out and I called spoke to John, he told me to bring my car in...within a few hours I was back on the road. Excellent and courteous service. Thank you John and of course to the team that worked on my car.

De
Review №32

John and his staff were very nice and professional... Fast service and good prices too, looks like I found a new mechanic shop

Th
Review №33

Love the lifetime alignment. This is my third vehicle Ive done it on. When ever I go there, I just tell them which vehicle and no other questions asked.

Se
Review №34

These guys are great, especially the gentlemen that helped me. I was in a bind and not being from the area they helped me instantly. Extremely reasonable and honest. 5 stars!

Ph
Review №35

I dropped my Honda Odyssey with a sound coming from the front drivers side brake. I suspected it was a loose caliper as I had my brakes done elsewhere. They confirmed the issue, found another bolt, and fixed it for under $25.00. I’ve never gone to a mechanic that’s as honest and thorough. They test drove it twice and checked the rest of the brakes as well! Thank you to the staff! You folks are great!

St
Review №36

Very good service! This beautiful young lady does her job well, very well.

Jo
Review №37

2 1/2 hours to change 4 tires, guy working on it, kept going to the front hanging out, what a joke

Mi
Review №38

Great everytime we go

Ch
Review №39

My car started giving me trouble on the turnpike today and I barley made it to Firestone in ft Pierce. 20 minutes to closing and I was an hour away from home and they were able to diagnose and fix my car without hesitation. Thank you Tim, Emilio, John And everyone else without a business card that was working.

Lu
Review №40

Nice staff

Ky
Review №41

Really great customer service, I didnt completely catch the name of the guy who helped me on both visits. John or Sean? Either way very quick and easy to set up the work and even on a really busy day the wait wasnt terrible.

Do
Review №42

I have been taking my car for service for the last 5 yrs....great value and honest mgr and mechanics. Always up front!! I go only there.

Ro
Review №43

Very friendly and helpful managers and employees

An
Review №44

Great customer service. Manager went over and beyond to get me back on the road. Thanks for everything

Mi
Review №45

No tires for my truck…no sale

L
Review №46

This mechanic shop is reliable, because they are honest and really focused on keeping vehicles running, without fixing unneeded repairs. This is the best experience I had out of all the mechanic shops I used before. Thank you.

Ni
Review №47

I recently had to do some work on my car that required removing the front wheels and both sides were very over torqued. To the point where I had to jump up and down on a breaker bar to loosen them. The factory torque is something like 80-90 ft-lbs, I have no idea what these were at. It shouldnt be difficult to torque the wheels the proper amount if you use the correct tools.

ki
Review №48

Very nice an informal conversation in letting me no whats all wrong with vehicle

Je
Review №49

Put air in tires. Good service

Se
Review №50

Quick service but employees dont wear masks.

Ed
Review №51

Made appointment for oil change. Took me right and got it done. Quick, fast, and efficient.

Ja
Review №52

We had a front tire blow out in a rental car on the way to Miami and these guys took great care of us. The store manager John called the rental car company and took care of the payment for us. If you are in the area give these guys your business!!!!

Sa
Review №53

Wonderful service with incredibly fair pricing. I really feel like they were doing what was best for me and not just there to make all the money they could. I will only bring my car to them from now on!

As
Review №54

Prices are high ..but quality work

Gl
Review №55

My go to place! Excellent customer service highly recommend! Thank you for picking up my car while I’m in quarantine.

Lu
Review №56

Excellent Service

Ja
Review №57

Lost our alternator on a trip they were fast good and fair

Je
Review №58

Thank you so much for taking care of my car last minute on a Saturday! When the engine started to shutter and I was 90 miles from home going to a wedding, I felt trapped! The great service and HONEST assessment of my car and how to fix it was fantastic! I may not live in the area, but I would recommend Firestone to anyone there!

le
Review №59

Only 1 person at service, others in the back on their phone and not working, 3 people left due to the poor service

De
Review №60

Such a great experience today; I got there an hour before closing on a Sunday afternoon and was told very politely that there were 6 people ahead of me and they didnt want me to wait an hour and not get my flat tire fixed. As soon as that came out of the managers mouth, he said - Im going to be here until after closing time today and Ill take care of the tire. He was so kind and professional and even suggested we go down the road a half mile to get something to eat while the work was being done. This place is the best!

Ma
Review №61

So efficient!!! Multitasking at its best, last minute tire replacement, ordered, and installed within hours . Very recommended

Mo
Review №62

A big thank you. I was towed in Sunday Thanksgiving weekend with a blown rear tire. It was 20 minutes until closing and I was far from home. The staff very nicely changed the tire for my own spare in a very timely fashion. Everyone was beyond friendly and nice. They saved my weekend.

Br
Review №63

Will not return. Poor service

Jo
Review №64

I have been using this Firestone Store for the last five years. They are honest and do quality work. Today, I replaced the two front tires on my car and I especially want to recognize Chana Harrell, the Tire Sales Manger for her excellent service!

Br
Review №65

These guys were great! Called in a pinch late on a Sunday when we blew a boat trailer tire and they honestly had the tire switched out on the rim before the computer was done printing the receipt. Fantastic guys to deal with and would highly recommend them. Thanks again!

Ma
Review №66

The tech and manager were extremely helpful and very insightful. Very sweet and hard workers as I came in right before closing and was beyond pleased and left satisfied.... I would recommend this place any time you are in need of tire services

St
Review №67

Went for an oil change. Was done quickly. Friendly people.

Da
Review №68

They have done tires for me on multiple makes and models (and boat trailers) through the years. Great pricing and great customer service! Thank you John and all the employees at Firestone Fort Pierce !

Je
Review №69

Fantastic staff! Fair prices! Wont take my vehicles anywhere else!

Fi
Review №70

Excellent facility. Ray the on-site manager, was professional, friendly and made us feel at-ease. Our Alternator had just failed and thankfully it was daylight and we had just pulled off for gas. We could not believe Firestone was open on Sunday...what a happy surprise!We had a new alternator installed in about an hour and were back on the road. While a little pricey (my husband was too ill to consider fixing it himself), I would highly recomend Firestone at Fort Pierce to anyone stranded as we were. You have a warranty on the service work done that is valid at any Firestone nationwide.The place was VERY clean, free, cold drinking water is available and also a vending machine. Both Office and bathroom were handicap accessible.

He
Review №71

Theyre pricey, at times higher than the dealership for the same service. Theyve always done solid work though and have never tried to upsell me or BS me into things I dont need done. I go in, tell them what I need, and they do it. Theyll also look for and apply any available coupons or discounts if you ask nicely :)

Jo
Review №72

Well manner staff didnt take long to get 2 new tires on

Al
Review №73

Always take care of me

AC
Review №74

Having a place open on Sundays is a life saver, given how much we rely on our cars. Great service, quick, great prices, manager seems like he knows how to run a good shop. I will always keep Firestone in mind.

Da
Review №75

Great place for tires and mechanical

Ma
Review №76

The folks are fantastic. Reasonable & excellent service on your vehicle.

Ty
Review №77

Great service, we drove 700 miles to this area on vaction to discover we had a flat. Firestone patched the tire really quick and gave us great service and piece of mind.

W
Review №78

Ive tried a few shops in town and the crew at ft P Firestone is top notch! Felt cared for and I watched them work on mine and others cars while there and I have to say they are very efficient at what they do.

Ea
Review №79

Went to get tires in out in 45 minutes 👍

Lu
Review №80

I really was in a pinch... and amazed to learn that the new tires I now have come with an amazing warranty (including flats due to debris on the road), AND they cost less than the offers I had gotten before.Service was friendly and surprisingly fast even though I was the fifth person rolling in on a flat.

Ro
Review №81

Good management, fair prices, quality products, speedy service. Thats why Im a long term customer.

Ke
Review №82

2 pricey but they do awsome work n they ensure ur velichel is working propertly and fully functional and service to profection

Pa
Review №83

Excellent people. Excellent service thats why I keep going back.

ke
Review №84

This place was great. I called the store at 6:25 p.m. and wanted to see how much an oil change was. The manager said came up to the store now they could get my oil changed and the store closed at 7 p.m.

gu
Review №85

Oil change went well, I told John I was headed to Oregon this weekend so they made a point to do a full check to make sure ill get there just fine. Only took about an hour to complete and the price was fare.

Fe
Review №86

The best place to let them care of your car, at the time you waiting you got a lot things to eat and drink.

He
Review №87

Great customer service, would return and do business again.

Co
Review №88

Chana was very helpful and very professional 😎 Will return every time I’m in town.

De
Review №89

Bryan is top notch. Helped me out even when I wasnt in the best of moods. Got my tire patched and on the road quickly and didnt let my attitude (that he didnt deserve) affect his customer service. Outstanding shop and service!

KW
Review №90

Have an high end vehicle...and always go to the dealerships for service...was quoted a lot of money to just replace the brake pads...made an appointment, and made contact with John Gehrig...the Manger...my vehicle was inspected...and it,was determined that my pads were fine...great customer service here...

re
Review №91

These guys are the best! Very professional and great work! I highly recommend this for any work you need done!

Ma
Review №92

In and out very easy. The people working there were quite professional and werent pushy on sales.

Ka
Review №93

Good company good to there people and they make sure you get back to your vehicle a son a possible 😉

Ge
Review №94

Always good. Have been going here for years.

Ct
Review №95

Staff is amazing, came here once before and thought it was a one off of great staff members. When i came back twice it appears to be their cultureMeagan is amazingTim is amazing

zi
Review №96

Friendly,fast service need to clean the waiting area badly

La
Review №97

There allways open ..and there fair prices..

it
Review №98

Great place work fast and good.

Ly
Review №99

Did a good job for us.turns out the sensors needed recalabration.

Je
Review №100

Nice and helpful.

Information
23 Photos
100 Comments
4.5 Rating
  • Address:4160 Okeechobee Rd, Fort Pierce, FL 34947, United States
  • Site:https://local.firestonecompleteautocare.com/florida/fort-pierce/4160-okeechobee-rd/?utm_source=google&utm_medium=organic&utm_campaign=localmaps&lw_cmp=oloc_google_localmaps_maps
  • Phone:+1 772-242-3913
Categories
  • Brake shop
  • Tire shop
  • Car battery store
  • Oil change service
  • Wheel alignment service
Working hours
  • Monday:7AM–7PM
  • Tuesday:7AM–7PM
  • Wednesday:7AM–7PM
  • Thursday:7AM–7PM
  • Friday:7AM–6PM
  • Saturday:8AM–5PM
  • Sunday:7AM–7PM
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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