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Downtown Automotive
1110 Carnall Ave, Fort Smith, AR 72901, United States
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Downtown Automotive
Comments
13
Review №1

Reasonable prices & fast results. Make an appointment

Le
Review №2

Best group of guys to work with! Hard working and dependable! Thank you guys for making my vehicles safe again!

Sh
Review №3

My intake manifold went out as I was passing through. I couldnt find anyone else who could take care of my truck on a short notice. David took me in right away and had it done in 4 hours less time than he originally estimated. My truck is running much better now. Thank you for taking care of my truck on such short notice.

Ch
Review №4

These guys are beyond knowledgeable when it comes to repairing vehicles. They will get you in and out quickly. They have repaired my cars with any issues and do it right. So glad I was referred to them by a friend.

Is
Review №5

Always have taken good care of my vehicles. New location, same great service.

Da
Review №6

Best in town!! Good honest dudes.

Do
Review №7

Great Service and good mechanics.

Ch
Review №8

Cameron was very helpful and attentive.

bo
Review №9

They took the time to ensure I understood what my vehicle needed done to it and helped me figure out the best solution.

Sa
Review №10

This is the best place in town for your automotive needs. You will be impressed by the very professional staff, they are fair, and very proficient in what they do. They are friendly, and fun at the same time. They do not do as some places and tell you, you need unnecessary work. They will work hard to get your car fixed and back on the road as fast as possible with great prices. The staff is very professional. The owners are amazing which makes for a very satisfying experience. I recommend this place to everyone that needs any work on their cars. This is the only place that I will take any vehicles to be worked on. One of the owners Heath has been working in the car business since he was a teenager. He has grown to be one of the best mechanics in this area. Craig also is a great mechanic they both work hard and make sure to figure out the problem and get it fixed as fast as possible. If you need anything from oil change to new motor and everything in between this is the place you need to go.

Jo
Review №11

I made an appointment for my wife to get an oil change on her suv. She showed up for her time and they had no record of it. After being extremely rude they tale the car back to service it without telling her they were. She asked to get our kids bags out and they were rude about letting her get their stuff. While it was being serviced the fob got broken. The vehicle is 9 years old, so its not mint, but we take care of our things. They said it was already wore out so they could give her a price for a new one. They tried to hold the car and force her to get new tires. She had an appointment at another location for tires, so they decided to allow her to leave. I checked the oil after they released it and there was oil spilled all over the engine, greasy foot prints inside that I just detailed. Completely unprofessional and rude. I wont be back.

Sa
Review №12

Fabulous communication with issues a rose with my car, helped me fix a problem that was a prior mechanics issue. Were very kind and courteous and patient with explaining things to me. Gave good prices as well

Jo
Review №13

Great place fixed my truck in no time and all and the price was good. Thank you Craig and Heath!

Sa
Review №14

Have been taking them my various cars over the years. Wont let anyone else touch my car. They keep to their estimate and wont gouge you. Fair prices and fast work, they also back up their work. Honest guys. I tell everyone who needs work to come see these guys!!!

Br
Review №15

I dropped my car of for a routine oil change and tune-up. They told me it would be ready in a couple of hours. About three-to-four hours pass and I call because I notice theyre about to close. They said they forgot to do the oil change. I went to pick it up and they didnt do the tune up either. They asked if I wanted to bring it in Monday morning without so much as an attempt at making it right for my lost time.

Mi
Review №16

They do what they should do and from my experience that is not normally the case so when my vehicles are safe for my family and Im not lied to its noticed! I truly appreciate it!

Sh
Review №17

I have had Downtown Auto work on my car twice now and both times they did a great job. they were honest and gave me a fair price on the work they did. they replaced a ball joint and they also replaced my AC compressor and had it done both times the same day.

ga
Review №18

Im pretty sure they do NOT care what the customer thinks. When I questioned why my total was more than quoted, he had no idea why.. but was the person that initially quoted me. Go somewhere else.

Go
Review №19

Fair price and very good work. I have been going to them for several years and never disappointed in work, price or delivery

Bi
Review №20

Downtown Automotive has serviced and continues to service our company vehicles. Theyre knowledgeable, fast and provide fair priced services. The City.of Fort Smith uses Downtown Automotive for some of their fleet maintenance needs, specifically the Fort Smith PD.

Ru
Review №21

Great automotive repair, feel they are honest and their work is wonderful!!

Ap
Review №22

Very nice & helpful

jo
Review №23

Great service

jo
Review №24

I visited fort smith few weeks ago.Had car troubles,was reffered to downtown auto.Talk to Craig an Heath. took my car in that morning and had it repaired by 1 oclock.And cost of repairs and estament was 130 dollers less other shops.800 miles back home car still runs good.Thank you guys.

Ro
Review №25

Worst place to take your vehicle.

B
Review №26

Great service, great employees

Ke
Review №27

Customer service need work

Information
5 Photos
27 Comments
4.2 Rating
  • Address:1110 Carnall Ave, Fort Smith, AR 72901, United States
  • Site:https://downtown-automotive.com/
  • Phone:+1 479-434-5785
Categories
  • Brake shop
  • Mechanic
  • Car repair and maintenance
  • Oil change service
  • Wheel alignment service
Working hours
  • Monday:7AM–5:30PM
  • Tuesday:7AM–5:30PM
  • Wednesday:7AM–5:30PM
  • Thursday:7AM–5:30PM
  • Friday:Closed
  • Saturday:Closed
  • Sunday:7AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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