user
Maryland Collision Center Frederick
5915 Urbana Pike, Frederick, MD 21704, United States
Appearance
Maryland Collision Center Frederick
Comments
Da
Review №1

I’ve lived in the Frederick area for 20 years and have been to a number of body shops for insurance claims. This is by far the friendliest and most professional. Ryan was immensely helpful in explaining options and working with our insurance company; everyone in the office is friendly and customer-focused. Body work done here has been excellent. I strongly recommend this shop!

Ro
Review №2

Dropped my truck off to get the bumper repaired. Not only did they do a quick, but really good job replacing the bumper, they washed it and vacuumed out the inside of the truck. I felt bad bringing it there because we just got back from the beach the same day... So it had all kinds of sand inside still and I hadnt had a chance to clean it out. I was pleasantly surprised when I picked it up and it was all clean.Hopefully no one hits it again, but if they do, I know where I will be taking it to get repaired!

No
Review №3

These guys are REALLY awesome. Took my car in for a little fender bender estimate, and they cleaned and buffed out 90% of it for free! Very professional and courteous. 10/10

Sh
Review №4

I have used the Maryland Collision Center twice for body work on my SUV and both times my car came back to me as good as new. They always provide great work and excellent customer service. I will be back!

Br
Review №5

I was very impressed with the whole team at Maryland Collision Center of Frederick. They did a great job of communicating through the whole process and keeping me updated. My insurance company did the payment process a little different than usual but they were super helpful in walking me through that. I was also very surprised that all their work is guaranteed for as long as I own the vehicle. The workmanship was top notch, I’ve had work done at other body shops and can always find some detail that needs to be touched up but not this time. I’ll definitely use them again for any body work or paint work needed. I can’t remember the front desk women but she was absolutely outstanding! I wish I could remember her name because she deserves a raise.

Ja
Review №6

Nobody wants to have their car banged up - but if you need repair, MD collision center takes ALL the sting out of it! They did a lightning fast estimate, scheduled the repair for the NEXT DAY and had my car back in pristine condition two days AHEAD of schedule. Everyone was super friendly in this spotless facility. Id give them 6 stars if it was possible. AMAZING!

St
Review №7

Nice people and they were very helpful with getting things out of my totaled car when I couldnt open the trunk due to a dead battery.

Ja
Review №8

The staff kept me informed about the entire process. They pre-ordered a part in order to limit the amount of time they had my truck. The paint match is perfect and the work is high quality.

La
Review №9

We had two vehicles that needed repairs. Maryland Collision did a fantastic job for us! They coordinated the repairs with our insurance company and made the process very easy.Our repairs were done well and on time. I will recommend them to others! Great staff!

Je
Review №10

I had a minor collision that caused paint distribution to the back bumper of my car. I went to MD Collision Center of Frederick to get an estimate for insurance. The owner came out to take a look at the car. He worked his magic and the paint and scratch disappeared. Not only was I thrilled I did not have to deal with the hassle of an insurance claim and repair BUT was so impressed with the kindness and top notch customer service I was given. I will always remember this!

Pa
Review №11

I was able to call and get my vehicle serviced on the very same day. The price cant be beat, the customer service is fantastic, and the workmanship is top notch. I highly recommend this business and you wont be disappointed.

Je
Review №12

I was recommended to MD Collision Center in Frederick as they were a company my insurance worked with.. Dropped the car off with a working radio and center stack, got the car back with a non working center stack and the body work looks good. Unfortunately the job is incomplete but I was sent packing, told to take my car to a dealership and Hopefully my insurance will cover it, while being called a liar in not so many words. 5 Minutes googling the issue and the shop needed to discharge the electrical system after major repairs to make sure this stuff works. this job is unfinished and therefore a poor job was completed. I had to do the leg work and I would not recommend this place to anyone. Google requires a one star review otherwise I would leave zero stars.EDIT - I was put in touch with Ryan, the manager of the frederick location and let me tell you...... he went above and beyond, even when I told him that was not necessary. my car (my baby) is back and everything works and honestly the repair work completed is amazing. because of everything that has transpired in the last 24 hours, I feel comfortable coming back to MD Collision Center. Ryans professionalism is amazing and although I am leaving my original post available (for now) i do believe that this location has been justified in receiving the 4 stars (would have been 5 but my first post explains why) I am now leaving them

Jo
Review №13

Great company with quality employees. Would recommend to any of my family and friends. The owners ensure customers are treated fairly and are always taken care of. Megan was extremely prompt and kind in our communications. She made sure I understood the process and was quick to alert me when my vehicle was ready. All around great job by Maryland Collision!

Ty
Review №14

The staff and service was great!!! I can see why my insurance company works with the company.

De
Review №15

During a badly planned road trip my Dad and I found Ourselves hitting a large bump and the plate covering our engine was torn to shreds after scraping along the highway for nearly 30 minutes. We seen the Collision center from the road and headed over there as quick as we could. Everyone there was so kind and helped us, free of charge and not only helped us, but informed us of everything he was doing and did it with caution to the car dispite us not quite being in a collision! After he looked it over one last time the gentleman showed us, and assured us it was safe and we got home without issue! These people are some of the best I have come across and from now on anytime a collision is to happen, I want Maryland Collision Center on my side, no matter the distance!

Ad
Review №16

Many thanks to Ryan for assessing my daughters car and providing feedback and insight! We REALLY appreciate the guys putting the license plate back on. They gave us bad news, but they were very honest and it is appreciated!!

Di
Review №17

Does great work!

Ja
Review №18

Unfortunately Ive needed repairs twice in the last 3 months (rear-ended by a pickup and backed into by a semi... About $8000 in damages between the two incidents). The repairs from both were completed quickly with perfect results. The paint is perfectly matched in color and quality. The new parts are indistinguishable from the original. The car is six months old, has been involved in two collisions, and could easily be parked on the new car lot and nobody would know it wasnt new.I hope my luck improves and I never have to see this crew again, but if I need collision repairs done I know exactly where Ill go.

Ja
Review №19

After I got rear-ended, MCC preordered the parts needed for repair, so the time between drop off and pick up was surprisingly minimal. Easy check in process, friendly folks, overall a great experience.

Jo
Review №20

Daughters car needed extensive body work and this was the closest shop to my home. Was extremely pleased with the level of professionalism displayed. Work was done on time as promised and they took the time to explain the process whenever I had questions. Overall an extremely well run shop.

JE
Review №21

Maryland Collision did awesome work. The staff was very knowledgeable and easy to work with. Very friendly and helpful. I would recommend everyone to come here. I would give it 10 stars if I could!

Ri
Review №22

Refused to call back on an estimate. Would never recommend this place.

Ra
Review №23

Great team of people! Everyone I have met and dealt with there have been awesome. I use them since they are part of the State Farm network but I totally would suggest them to anyone for work.

Za
Review №24

Could not have asked for a better experience regarding the repair work done following our car accident. MD Collision Center was professional, honest and clearly communicated everything to us from the day we dropped our car off. The store manager and owner of the company kept us up to date with the status of the repairs, explained what was being done and why it needed to be done and responded to all of our calls/questions in a timely manner. Highly recommend this group to anyone looking for repair work in the area!

Sh
Review №25

Great service. Top notch work.

Ju
Review №26

Eric is the guy to see always good and keeps the costumers happy and does good work

Ma
Review №27

I would highly recommend Maryland Collision Center in Frederick!! I dont normally leave reviews but this place deserves a few minutes of my time. My car got hit by another car on two separate occasions. They did such a great job the first time that I didnt contemplate going anywhere else the second time. I had insurance claims for both accidents and Maryland Collision Center made that process SO SEAMLESS. They work directly with insurance companies about the estimates and make an effort to sort out any additional repair costs. Its also helpful that they are located right near a car rental facility. The staff are friendly, dedicated and thorough. Thank you Maryland Collision Center!

Tr
Review №28

I highly recommend MD Collision Center for the following reasons. I needed my teenagers car repaired because another teenager hit him in the student parking lot. I took it to MD Collision Center to have it repaired. I could not of been happier with the customer service I received and the work that was done. They kept me informed of the repairs that were taking place and let me know how long it would take to complete the repair. Whenever I had a question they were fantastic at getting back to me in a timely matter. The Frederick location was simply awesome to work with and if you ever need a body shop I would highly recommend MD Collision Center. They will NOT disappoint you.

al
Review №29

I went in to get an estimate for some damage to my bumper from a hot and run. I dropped in and Eric came out to inspect the damage. He took a look then went in his shop to get some tools. He wiggles things around and popped the bumper into place. He told me to cancel the claim and the fix was on him. Now, that’s a honest place that wants to help and not just get paid. Highly recommend this place. They will definitely get my business. Thanks Eric!

Me
Review №30

I had dealt with the Maryland Collision after someone scratched my Truck in a Parking lot and would definitely use them again. Work was actually done sooner than i had anticipated, which made me very happy. I was able to return my Rental there too!

Tr
Review №31

I had the misfortune of needing their services twice in 3 months... And BOTH times the people at Maryland Collision were awesome to work with. I hope to not see them again for quite some time, but if needed i wouldnt hesitate to go right back. 👍🏼

Ly
Review №32

When my husband commented about how no one would be able to tell that I had a run in with a deer in my less than one year old car, it reminded me that I was overdue in giving these folks a raving review. They made the process easy and as painless as possible. Thank you!

Sa
Review №33

My business relies on recommendations so I wanted to make sure that I left one for Maryland Collision. I need my vehicle to make deliveries to customers so when I was in an accident I was worried about down time and the inconvenience of having my vehicle fixed. Tim and Ryan were so understanding and helpful that it made the whole experience much easier. My vehicle was done sooner than expected and I was so relieved!

La
Review №34

Eric was so helpful and very knowledgeable. Van looked great, could not see where the dent had been. Would definitely recommend Maryland Collision Center.

Ti
Review №35

I have had multiple repairs done by this business. The staff is very knowledgeable, professional and friendly. I will never take my vehicle to get fixed any where else than this place. I super highly recommend.

Br
Review №36

I had a 2006 Honda Civic that was unfortunately totaled due to a deer hit. Maryland Collision Center helped me clean my stuff out of my car and explained the whole process to me and we’re very nice the whole time.If I ever need anything done to my cars in the future I will definitely be back.

Sa
Review №37

I was in a minor fender bender and I was recommended by a friend to come here. Boy am I glad I did, Judge was the name of one of the guys who worked on my car and Eric was my service writer. Judge did a great job on my bumper and isn’t bad to look at either! I’m so glad I came!

L
Review №38

Wow this is overdue. Had a Bus hit the side of my 2003 Tundra, and I ran out and stopped the driver. She said she was new and was sorry. The company said they would pay and to get 3 quotes. I got 8 and picked the best 3 and Maryland Collision Center won. They took care of me and my Truck never looked better.

Me
Review №39

Service was great and so was the work done

An
Review №40

Really great people to work with. Excellent experience. Great communication throughout. Highly recommend.

Le
Review №41

Great local business. From the first time I called in they did as much as possible to make the process as smooth as possible.

Sa
Review №42

After an unfortunate accident my 2 month old car had with a telephone pole and a deer, MAryland Collision Center took care of everything beyond my expectations! They went above and beyond to sort out any discrepancies with the insurance company (saved me the headache), they were done two weeks earlier than planned, and my car looked brand new again. Some repair shops don’t know how to handle new cars and all their technology features, but that wasn’t even an issue here. I highly recommend going here and trust them with any future work on my vehicles!

Ki
Review №43

The shop is very clean. The staff was super friendly and professional. My car looked great when I picked it up from the shop. My car was also extremely clean! I was very pleased with my experience! I highly recommend MD Collision Center.

Mi
Review №44

Took my car into the Frederick location. Tim was a great help. Very informative and professional. Repaired it fast and cheaper than the original estimate. Would definitely use them again and recommend them to my family, friends and clients.

Ke
Review №45

Friendly, knowledgeable staff. Work completed in a timely manner. Car looks like it was never hit!

Ki
Review №46

Best place to go in a worst case scenario! Dealing with everything that comes with having an accident (NOT MY FAULT!) is very stressful. The guys at Maryland Collision Center were so helpful and my car looked BRAND new!

Me
Review №47

These guys treated me very well, called around to have a front license plate bracket installed on a vehicle, they did it at the very best price and threw in a free car wash. Family owned business that knows how to earn future business by treating customers well.

Et
Review №48

I was very impressed with the service I received 3/25/19. Your front desk person, Leona Knight was very professional. She made me fill welcome. I also want to say how surprised but happy to have me car cleaned inside and out, thank you so much Ted for this service.

Ja
Review №49

MD Collision Center is Awesome!!! They Were reasonable, Knowledgeable, and helpful. I needed to have minor work done and one of the Auto Body Specialist overheard the conversation and said, He would like to take care of it. The facility is well equipped, neat and modernized. There arent many shops who actually do their work passionately. Good customer service and quality people here @ MD C.Center!!. Go for it. Thanks MDCC!

Ta
Review №50

Love their service and highly recommend this business, Friendly and professional, excellent work guys, also Megan is cool and professionalThanks from Khan.

Di
Review №51

Friendly, helpful staff. Work completed in a timely manner. Car looks new as ever.

Ge
Review №52

If your car needs collision work, theres only one place to go if you want things done right and thats Maryland Collision Repair. They are simply the best in what they do and will treat you fairly.

Ch
Review №53

The shop is amazing. Lori did an amazing job getting me set up properly. It was a seamless process and the guy who detailed my car is exceptional. Overall I would refer everyone to come for service. They all deserve a raise!!!!

Ch
Review №54

Just had a GREAT experience with Maryland Collision. Fast estimates, great scheduling and awesome customer service. Their work was great and done quickly. Would definitely recommend them for your next body work repair. Thanks guys.

El
Review №55

Very knowledgeable staff, quick turn around time. Very pleased with my experience.

Ti
Review №56

Great service so far. Answered all my questions and got my car in quickly

Sc
Review №57

High quality business with excellent results. I wouldn’t go anywhere else.

Pa
Review №58

I stopped by Maryland Collision Center to get an estimate to straighten the hood of our car, which had had a shoddy repair from an out-of-state Maaco. One of the headlights shined upward while the other shined low. Eric gave me a lot of insight into the condition under the hood, and honestly explained that to get it fixed correctly, the cost would not be worth it, for such an old car. However, Eric pulled the car into the garage (where he could shine the headlights on the wall), and was able to use a tool to maneuver the lights into a more even position. He didn’t even charge me! I really appreciated his excellent customer service.

Gr
Review №59

Very professional and welcoming atmosphere! Helped me through an incredibly stressful situation with my vehicle, and a deer

Co
Review №60

I suggest MCC to my friends and customers. Jimmy Mudgett and his crew do a great job!

An
Review №61

MD Collision Center repaired a car and truck with extensive hail damage. I was very pleased with the work that was completed. This shop is top notch!!!! I highly recommend them :)

Se
Review №62

Vehicle looked brand new, personable staff, clean facilities.

Br
Review №63

Thank you so much Maryland Collision Center. You could never tell that my car was in a accident. Staff was very friendly as well!!

ed
Review №64

Great place

Th
Review №65

Excellent place to get work done on your vehicle. The employees there are awesome. Ask for Jimmy Mudgett and he will get you everything you need.

Se
Review №66

Did a Excellent repair job on my car. Would highly recommend

Da
Review №67

Completely happy with the look of my car. Id definitely suggest this repair ship to anyone. I hit a deer and backed up on a skid of wood and my car looks brand new. 1 small issue that Im sure they will take care of tomorrow but nothing major. Oh and they also cleaned my car which was a nice surprise. Plus left me a t-shirt in my car.. ❤❤❤

Ji
Review №68

High quality work and great people to deal with! 4 locations and more to come! Ask for Brad or Tim!

Ja
Review №69

My sons car was towed there after his accident. Staff was friendly and very knowledgeable. Work is great !!

An
Review №70

Very professional! Everyone was helpful and super nice!

Am
Review №71

I picked MCC to get my sons car repaired from a minor rear end collision. Liberty Mutual was paying the claim. I decided to use MCC because it was close to home and enterprise rental was close by. To make a long story short they had my car for a month and a half. I was told by Tim 4 different times that the car would be finished. Each time it was longer to the tune of at least a week. He did have to do some additional repairs that were not covered under the claim and charged me almost a grand to repair the quarter panel which should not have been a 15 hour labor charge; he had to have it apart anyway to replace the bumper. I ended up paying 1 week extra for the rental because Liberty mutual said they have been more than nice to have given me the rental no charge for that long. Anyway, after I asked Tim (MCC) to cut me a break because of the time they had my car and that the extra damage shouldnt have taken 15 hours, his reply was: Sorry, I cant help you. Nice people but I dont think they care about your time. Enterprise even said what body shop in Frederick we should have used. Needless to say I wont be coming to them for service again. Jeff Stone

To
Review №72

These guys are great and their work is top notch! Couldnt recommend anyone better in the Frederick area.

Su
Review №73

Great local Business to work with.

Tr
Review №74

Cant say enough good things about Maryland Collision Center. This was my first time dealing with a vehicle accident and insurance so I was VERY overwhelmed. They helped me every step of the way and My car was back to new in no time.

R
Review №75

Timely work, great staff.

Fa
Review №76

Quick repairs. Polite staff. Clean waiting room and restroom.

Av
Review №77

10/10 Highly recommend.

Da
Review №78

Friendly and helpful staff, quality repairs and painting . Great customer service.

Da
Review №79

Pleasant staff and excellent service!

Ja
Review №80

Great thorough work and customer service. Had to wait 3 weeks for an appointment so thankfully my vehicle was driveable.

Br
Review №81

Fast, quality service. Very happy customer.

Da
Review №82

Nicest people at any body shop Ive ever been to! And my car was done early and sooo clean when I picked it up!

Ji
Review №83

Friendly staff. Very clean! They do a fantastic job!

Je
Review №84

My car looks like nothing ever happened. 😁

Me
Review №85

Great work fixing my car!

Ju
Review №86

Great family owned business!!

An
Review №87

Great job on my car!

Jo
Review №88

Best body shop ever

Jo
Review №89

Brad and Tim are awesome!

Ka
Review №90

The Only Place In Frederick To Go!!!!!

Information
13 Photos
90 Comments
4.9 Rating
  • Address:5915 Urbana Pike, Frederick, MD 21704, United States
  • Phone:+1 301-695-7006
Categories
  • Auto body shop
  • Auto painting
  • Auto repair shop
  • Car repair and maintenance
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–4PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
Similar organizations