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DARCARS Used Car & Service Center of Frederick
1040 W Patrick St, Frederick, MD 21701, United States
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DARCARS Used Car & Service Center of Frederick
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La
Review №1

I highly recommend this “previously owned” location. If you are looking for some straight shooters and are tired of the typical used vehicle runaround try these guys! Patrick Selby was great to work with, he was very helpful thru out the process. Jason Vaughn is the sales manager at this location and was also a pleasure to work with. We ended up trading in one of our vehicles and ended up getting help from John R who helped by giving an attractive offer for our trade in. Everything went smoothly and I wouldn’t hesitate to return when I find myself in the market for another vehicle.

An
Review №2

I went into the DarCars Toyota on West Patrick because I saw a vehicle that caught my eye. I was greeted by a really great salesman named Bill Mitchell. He was not your typical pushy sales man and after talking a little about what I was looking for I went on my way. Long story short after visiting a couple other dealerships and getting your “typical” salesperson I was back to see Bill and purchased a vehicle. Don’t let the facility on West Patrick fool you, there staff is amazing! 10/10 will visit again!

ji
Review №3

Never had a bad experience here. Always on time and they do a great job.

Da
Review №4

We Bought a new RAV4 and simply love it. The service was Top Notch @ Dar Cars in Frederick Maryland 😀 Thanks to all who stayed past closing to finalize the deal.

Je
Review №5

We have purchased 12 cars in the past 40 years at dealerships. The experience was usually less than good. At DARCARS used cars and service on Rt40, both Jason and Jonathan were very helpful. Our experience was perfect. We will be recommending them to our family and friends.

Ke
Review №6

Jason and Jonnathan were really easy to work with and made the transaction as painless as possible. No hype and no pressure this is how buying a car should be. Once we agree on a price over email, the process on site only took about an hour and a half to complete the paperwork.

Ay
Review №7

I am very happy for buying my car at Darcars Frederick. I found exactly the car that I was looking for and was in an excellent condition with a fair price. I would recommend dealing with Paula White. Thanks

Re
Review №8

My husband and I were very pleased with the experience of purchasing our used SUV last month. We knew what we were looking for and was happy to find it at a fair price.Salesman, Diego Angel was polite, patient and professional at the same time. Diego was able to answer all of our questions while kindly demonstrating multiple functions of the vehicle to our satisfaction.We recommend Diego and his manager, Jason Vaughn for a positive car buying experience.

ro
Review №9

Ive used the DARCARS Used Car Center for my service for the last couple of years. So much easier than going to the main dealership and Wayne (service center) is phenomenal.

ba
Review №10

Pleased with my car buying experience here. The dealership was a few hours from me, but Jason and I worked out a deal before I got to the dealership. Straightforward and honest process, would recommend dealing with Jason and Diego. Thank you for the deal on my Tacoma!

Ch
Review №11

We bought a used 2018 Highlander in 2019 from Tony Araujo. We have received excellent service in the short time we have owned our Toyota. They have helped us have a small chip in the paint repaired that we did not see at the time of purchase and also helped us get a second key for the vehicle. Krystal Grisez helped us get everything we have needed. Can’t thank the both of them enough

To
Review №12

I would like to thank Diego Angel of DARCARS Frederick and Jason Vaughn. I came to look at a vehicle and it was waiting for me upon my arrival. After a drive and a little negotiating I purchased the truck. It was the best experience I have had at a dealership and give the Staff and business 5 stars. Great professional service highly recommended.

Sh
Review №13

Diego was great to work with. He was very knowledgeable about the Highlanders features and specs. I have to give credit to the Sales Mgr Jason V for finding a needle in a haystack for me too! I wanted a specific Highlander and he found one within days. I love my new Highlander!

Al
Review №14

DARCARS was great! Fantastic customer service. Most of my correspondence went through Jason who was quick to reply and ready with answers for all of my questions. This was my first car buying experience and Jason and the team helped it go very smoothly. I even asked them to do an additional wash/clean before I drove off the lot with it and they had no trouble making sure I was satisfied. I am now a very happy owner of a Subaru Legacy :)

Ju
Review №15

GREAT EXPERIENCE! Today, I once again took my vehicle to DARCARS on W. Patrick St. and they not only took care of my vehicle, but they were FAST! The waiting area has been updated (Thank you!) and its truly a pleasure waiting. The staff is phenomenal! They are friendly, humble, thoughtful, and most importantly, very very kind. It doesnt feel like taking care of business ... but more like being around family. THANK YOU DARCARS!

Pa
Review №16

A few months ago my wife and I bought a car from DarCars Frederick. After a misunderstanding that the Manager and his best salesman Diego took care of, I drove down to test drive a car. Diego was very knowledgeable on the vehicle my wife and I were looking at and handled all the paperwork and deal very quickly. We loved the car, it took us 2 hours to test drive, get all questions answered, credit check, paperwork, and all financial department work done. Quickest and most painless car buying experience ever! Thank you so much!

Pa
Review №17

This is the place to buy your next car! The salesman Jonnathan and manager Jason were knowledgable and listened to my needs. They helped me get the exact car I knew I wanted. PLEASE MAKE THE RIGHT CHOICE AND BUY YOUR NEXT CAR HERE!

Er
Review №18

Hands down the best car buying experience I have ever had! I called the dealership a few days ahead of when I would be coming in to see if they had what I was looking for, and Jason Vaughn was on top of it right away-I got an email just a few hours later with some options. When I told him about a car at another Darcars lot, he made the arrangements to have it in Frederick for me to look at, no hassle or anything! When I arrived we got started on paperwork and I was in and out in less than three hours!!! Eric in finance was just as awesome and explained all of my options and what everything was in simple and understandable ways. They made an incredibly daunting process simple, pain free and completely enjoyable. Jason is a great guy, and I will definitely be coming back to him for the next vehicle purchase!

Gr
Review №19

Great experience. Very knowledgeable sales rep. No B.S. No surprise added costs.

Ro
Review №20

Outstanding customer service!Bought a car from DARCARS on West Patrick Street about 2 weeks ago. Out of state buyer and one choosy customer. They exceeded any expectations I had and made everything go as smooth as possible. The car had an issue that needed taken care of and the gentleman at DARCARS had the parts to me in just a few days. Jason, Jonnathan, Skyler and John are great folks to deal with and run a great business. This group is why I drive to MD to purchase cars. I highly recommend them for purchasing your next car.

Re
Review №21

See Diego Angel. Hes a great salesperson. He sells new and used. Hes knowledgeable, not pushy and very transparent. His manager is very much the same. As owner of The Maids I will be buying more cars from them and, when necessary, Kenny Rogers takes care of our cars in the Service Department. He also takes excellent care of us.

Ge
Review №22

I would go the distance to buy from DARCARS Used Car Center of Frederick MD again!As a senior living in DC, with an immediate need for a solid used car, I chose to bypass far more local dealerships to buy from DARCARS UCC.My Salesman, Diego Angel, was more of a consultant. By making my happiness with my purchase his goal-Diego was able to make this the best car buying experience I have ever had.Sure, it helped that the selection of sedans at this suburban location was of better quality, with lower prices and mileage than the dealers closer to DC, but what made the sale was the willingness of the entire team to deliver a buying experience instead of a sales job.From the 1st email from Jason Vaughn, quickly followed by a text from Diego-I felt supported in my interest to purchase-never pressured. I was able to check the Carfax, research and comparative shop, and qualify for financing-all from home. How convenient!I am glad I did-because I was positively giddy with the quality of the car when I got to the dealership. The team rallied to support everything that was needed to have me drive away in about 3 hours! A special thanks to Diego Angel, Michelle Garrett (Finance), and Jason Vaughn.Id go the distance to buy from DARCARS Used Car Center in Frederick again, because this team really goes the distance!

Ma
Review №23

I was quite pleased with the experience of buying my car. Jonnathan and Jason made the process pretty painless answering all my concerns since I hadn’t bought a car in 16 years so lots to learn about in newer cars. Although we had to go to the main store to do the paperwork Eric took care of things in a timely manner.

J
Review №24

We were surprised to discover that the used-car buying experience with Kevin was not only painless, but enjoyable. We did not experience any high-pressure tactics as was our fear upon visiting a dealership. We were greeted promptly and enthusiastically. We were allowed to make our decision on our own terms. It was an easy one considering the quality of the vehicle we purchased. We received fair terms for our trade-in and felt very well treated throughout the financing process. We will probably make the trek to Frederick when it is time to make our next vehicle purchase.

Ke
Review №25

Service department was easy to work with and explained everything before taking the car into the shop. Great customer service!

Ti
Review №26

My experience at Darcars was very pleasant. Bruce was very helpful and knowledgeable. I felt at ease for the entire sales process. Mike OBrien was very informative about my financing options. My shopping experience was very pleasant. Most importantly, I felt that I could trust them. I will recommend them to others.

Xx
Review №27

Everything went great until we got to the business office and started to get out numbers down. We received exceptional customer service from Joe Jacobs, he was extremely helpful and friendly and would recommend him but the guy who helped us at the business office was extremely rude. We understand that there are guidelines to be followed and we completely respect that but there was no reason for this man to treat my husband the way he did; I don’t know if he got frustrated but we felt pretty insulted by his rudeness; Everyone has bad days I guess and I may not know if this man is going through a difficult time in his life so I just hope it all goes well for him, we just thought he had a pretty bad attitude from the moment we set foot in the office.Even though the whole situation was pretty upsetting we were happy by the service we received by Joe Jacobs, thank you so much for everything!

Ma
Review №28

I recently bought a used car from DARCARS Toyota of Frederick and everyone I dealt with was outstanding. I had some unique and timely requests that may have put them in a tight spot. They not only met my expectations and time constraints, they far exceeded them. To further complicate matters, I was an out-of-state purchaser who could not purchase the vehicle in person, but they clearly had experience with this situation because everything was handled very promptly. As it relates to the quality of the vehicle, it is virtually brand new with the exception of a few more miles than a new car would have on it. All in all, it was a terrific experience and I would highly recommend anyone in the market for a new or used vehicle to contact Jonnathan and/or Jason to assist in your next vehicle purchase.

Mo
Review №29

Awesome people and great customer service. Jonathan Hernandez and Jason got me a great deal. I will highly recommend it to all my friends and family. Owesome team!

Do
Review №30

I bought my first used car from here and everyone was extremely helpful and kind. Tony and the manager Jason are great and will do everything they can to make sure you are happy with your purchase. I will be back and recommend them to anyone looking to purchase a used car...

Je
Review №31

Had the best experience by my 2015 Toyota Sienna. Friendly & knowledgeable staff. Made the car buying experience enjoyable!!! Definitely would buy from them again and have referred family and friends!

Ph
Review №32

My 2009 Camry failed the oil consumption test so parts were ordered. After about three weeks, Kenneth from service called informing me the parts were in. As the repair would take 2-3 days, I was offered a complimentary rental car for the time. Car in on Monday, car finished midday Wednesday. No cost to me. Great job by Kenneth and his service team!

Ja
Review №33

In early June 2019 my husband and I began our search for a luxury SUV. After test driving several new models, we found a nearly new BMW X3 M40i offered for sale at the Rockville Darcars location. Since we live in Frederick and know all too well how painful the experience of traveling the I-270 corridor can be, I contacted the Frederick Used Car Center manager Paul Foltz, on a Sunday evening, and asked if it was possible to transfer the car to Frederick for our consideration. He had the car transferred to Frederick by noon the next day.When we arrived at the Used Car Center, Paul introduced us to Tyler who was very courteous and enthusiastic about helping us from start to finish in making our buying decision. Suffice it to say, the entire staff, from management to the business office, worked diligently to make us feel like valued customers without the uncomfortable pressure to buy the vehicle we requested. We did purchase the M40i and we couldn’t be more pleased with vehicle.Prior to completing the purchase, we did a ton of research and pricing analysis. Darcars truly offered not only the best overall value for the car we purchased but they gave us a priceless customer experience.

Ma
Review №34

We didn’t get good deal but I got good deal fairfax location

An
Review №35

My car died on me, and I needed a new vehicle. It was a very stressful time, but Robert Harley took great care of me! He was fantastic, and did everything I could have ever ask for in a Salesmen. He showed me the cars that would work best for me, found me a great car, at a great price. I received the payment I needed, and Lifetime Protection Plan(oil changes, and many more things for free for life). I would recommend this Dealership to anyone! Vince the Manager was great, and Chris S. was awesome also! Dont look for a vehicle without stopping in here first!

Ch
Review №36

I love my car. I had an awesome experience! Jason Vaughn and Jonnathan Hernandez help me get through the process smoothly. Great customer service! I highly recommend darcars!

St
Review №37

Excellent customer service from Joe Jacobs at Darcars Frederick. I will definitely look here first for future car purchases.

Da
Review №38

I purchased a pre-owned jeep for Darcars in Frederick on 1/5/2019. Worked with Jonnathan Hernandez and his manager Jason Vaughn. I was the best car buying experience I have ever had and Im 60 years old so I have purchased a few cars. Great folks and would highly recommend.

Br
Review №39

Jason Vaughn took great care of me. Ill be back!

B
Review №40

Dealing with a bunch of rip off artist. 1. Bought a truck from there. After about 1 year it said right rear door ajar. Took it in. They told me the lock actuator needed replaced for about 475$ also needed brakes and rotors for about 700$ just for the rear. Took it to another shop. Loose wire on the actuator no parts needed. Got brakes and rotors for less than 1/2 that. On top of it all the mentioned I might need a new battery for 260$ lol. Feel sorry for anyone who gets ripped ofc by them.

Ju
Review №41

Boght my second vehícle last weekend from Jonnathan and hands Down like always great to deal with, and great customer service. Can’t be more happy with Jonnathan Hernández and Jason vaughn, highly recommend them.

Ja
Review №42

Best service!I have purchased 4 cars for my family and friends in 7 years from Darcars and I have been taking my own car for oil change almost every other months, I enjoyed the service and the staff is very helpful and friendly in particular Mr. Ken Rogers on Rt 40.RegardsJawad

Ka
Review №43

These people are very shady; they tell you one thing at first, n then come back n lie as if they think youre stupid. They are not honest. All my years buying cars, I have never dealt with any Dealership like them, n certainly hope I wont ever again. Very bad experience with them; would NEVER recommend them. Personally, I do not buy used cars, so i wouldnt be dealing with them in the first place anyway; I was just trying to cosign for my daughter...wrong stop. Never again...they deserve no stars.

Ma
Review №44

Did not fill up the windshield fluid even though on the report it said they did. Small, but because of this I figured I dont need to buy it myself and it ran out today. It was good experience otherwise.

Br
Review №45

Horrible customer service. They sold a car with a broken transmission to me. The salesman blame the service department and the service department blames someone else. They have had my car for over 3 weeks for a transmission “that didn’t need replacing” they said the 1st time I took it in. I had to bring back the car 2 days after getting it back for darcars to admit the transmission needed to be replaced. I would never recommend anyone to buy used or new car from Darcars Toyota of Frederick. Shady shadyFYI I still don’t know when my car will be fixed and any communitcation is from me calling and asking about my car.

Va
Review №46

Best place to buy a new or pre owned vehicle

Co
Review №47

Best service and the most friendly staff. We wont go anywhere else for our scion xB!

Je
Review №48

Had great experience here will go back

DI
Review №49

Always great and courteous service.

La
Review №50

Very friendly and helpful. Thanks.

CF
Review №51

Friendly staff and do great work.

NA
Review №52

Found a prefect car for me and fit in my budget !

De
Review №53

Very understanding

De
Review №54

Great customer service

To
Review №55

Nice dealer

Ja
Review №56

Pushy, without too much of a selection.

Al
Review №57

Very well

Information
32 Photos
57 Comments
4.6 Rating
  • Address:1040 W Patrick St, Frederick, MD 21701, United States
  • Site:https://darcarsusedcarcenter.com/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business&utm_content=website_link
  • Phone:+1 301-662-8293
Categories
  • Auto parts store
  • Auto body shop
  • Used car dealer
  • Auto repair shop
  • Car battery store
  • Car dealer
  • Car inspection station
  • Car repair and maintenance
  • Car service
Working hours
  • Monday:Closed
  • Tuesday:9AM–9PM
  • Wednesday:9AM–9PM
  • Thursday:9AM–9PM
  • Friday:9AM–9PM
  • Saturday:9AM–9PM
  • Sunday:9AM–6PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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