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Daltile Sales Service Center
2461 N Argyle Ave, Fresno, CA 93727, United States
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Daltile Sales Service Center

Comments
Da
Review №1

Very helpful considering I had a very hard to find older tile, We found something close which is all I could hope for, The tile is going into a location in a party hall. Highly recommend, Ive been going there for years.

Te
Review №2

Great the girl at the front desk was amazing!!

To
Review №3

Great service and prices.

Jo
Review №4

Awesome customer service given byOsiris Barajas.

Pa
Review №5

TLDR: If it is time-sensitive or customer service is important to you, go somewhere else.There are a lot of reviews about how the customer service is not good, and that was true in my case as well. I attempted to purchase 3 slabs of quartz, and made an appointment to view them. The rep on the phone asked me how many slabs I would like to see, but when I asked to see 3, she told me they are all exactly the same so she would just get 1 out. I said if they are exactly the same that is fine, but if there is any variation, please get out multiple so we can choose.We arrived about 2 hours later and when I went to purchase the slabs, she told me that they actually do have variation, but they only have one slab available so we cant purchase 3. (Mistakes happen, and I get that, but a phone call would have been good since this was time-sensitive.) Anyway, I said Well how long until they are available because I let my fabricator know we were going to pick these up today?And she replied, Well you probably should have discussed this with your fabricator first.My wife told her she was being rude and she became defensive so we left and went to Fresno Marble.

ro
Review №6

Very helpful staff. Thank you!

Ja
Review №7

New to the area and purchased a new home.We needed help in sealing and grouting and the salesman was experienced and very helpful. He helped us select the right products and applications supplies and thoroughly explained application and care! Great experience!

Ka
Review №8

Went and ordered quartz and they said it would be here in a week. They called said it didn’t make it on the truck. So now another week. A week later got call and slabs have different lot numbers. Really they had 5!!Get another call said they have two for me to look at and will pull the out. I called to go look they hadn’t pulled them out yet.I’m done!! Very upsetting !!

Ka
Review №9

The customer service was average, at best, even after I mentioned that I am in the cabinetry business. Maybe, if I were a customer I would have experienced more attentive service and probably left with some samples like I had hoped to do. I have had better service before, maybe an isolated incident?

Ka
Review №10

Excellent selection and service. The best place for tile in the valley.

Tr
Review №11

Great selection. Helpful staff

Ma
Review №12

Not always open when their hours say they are open. But nice selection of tile available. Not very many choices for counter tops.

bi
Review №13

Friendly but slow

Di
Review №14

Gorgeous slabs of granite! Angel was wonderful!

Al
Review №15

Worst customer service I have ever had. We purchased some beveled, white subway tile, and needed some edge trim tile pieces for it. Dal Tile was out of stock, so we told them how much we needed (20 pieces) and they were going to look into it and call us back. We never received a call back... We called them a week later, and the guy advised they placed the order, and for the 20 trim pieces it would be $162. I was like, thats bizarre! Those pieces usually only cost $3 or so per piece. At that price it was like $8 a piece. The rep was like, yup, thats pretty typical pricing for those pieces... Well I dont think so. I cancelled the order, since they were never given the approval to order in the first place. The guy was like, Well I have to see if theyve been shipped or not, first... At this point I was just like, WTH??? You dont even have my credit card information... And he was like, UUHHHH Oh yeah... Well let me just call you back.NEVER GO TO THIS PLACE. SAVE YOURSELF THE BIGGEST HEADACHE.

Ar
Review №16

The service is very poor. I recommend going to the tile place closer to Clovis better.

Ho
Review №17

Great people. Cool products.

De
Review №18

Great service and fabulous products

jo
Review №19

Beautiful show room, and helpful staff

S
Review №20

Not well organized

Ro
Review №21

Great service

Mi
Review №22

They take too long

Ry
Review №23

Good service

JA
Review №24

There on it

Information
40 Photos
24 Comments
3.9 Rating
  • Address:2461 N Argyle Ave, Fresno, CA 93727, United States
  • Site:https://locations.daltile.com/ca/fresno/134
  • Phone:+1 559-291-9638
Categories
  • Tile store
  • Building materials store
  • Flooring contractor
  • Flooring store
  • General contractor
  • Tile contractor
Working hours
  • Monday:7AM–5PM
  • Tuesday:7AM–5PM
  • Wednesday:7AM–5PM
  • Thursday:7AM–5PM
  • Friday:8AM–12PM
  • Saturday:Closed
  • Sunday:7AM–5PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Service guarantee:Yes
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