Started out by accepting a 10 AM appointment online and never even looked at my car until almost 3 PM. A neat trick to force my decision to use them but had to know they couldn’t accept 10AM when they accepted. My appointment clearly said “check alignment”. When I checked in the listed “Alignment” as a service. I corrected them and told them to call me before they did it. When I checked with them latter that afternoon they said they did the alignment I asked why, without checking with me, and got no answer. Later they changed the story and said they meant they completed the check. Another neat trick. Finally, they ran a diagnostic check because my airbag light was on without telling me there was $120 charge. Said it would be another $360 to remove the seat to isolate the problem with no guarantee they would fix it. I declined. I went home, simply flipped the seat up, saw the wires, found no damage, flipped the seat back down, and walla, light went off. You think a skilled mechanic would know that models seat flipped up? Another neat trick. Watch these guys, very slippery.
Fantastic experience here. I only had to get a simple safety inspection completed on my 1986 Dodge pickup. I called up to this location and asked if they could get me in and out. They squeezed me in. I was out in and out in about 20 minutes.Friendly staff. Great location. Small parking lot.There is also a Speed Shop in the back.
Took our car here for Timing belt and other maintenance, LD team did a great job,very happy with the work. And they got it done in a timely manner.
Definitely take second opinion if they recommend any big changes. For me they gave $2K immediate maintenance required but it just need coolant water change.
I needed my Texas Vehicle Inspection, when I remembered that I have been a customer of LD. They are always honest, reliable, and professional. I was in and out quickly - no problem. With the new regulations for the Inspections - I highly recommend L.D. Automotive in Frisco. Thanks guys!
Great honest service. Don’t charge for unnecessary services, very trustworthy!
Great place, Great staff, great service and more. I highly recommend this shop to work on all my vehicles. Feels like home.
Jonas and the crew at L.D. Automotive did a wonderful job diagnosing and repairing the issue with my daughters car. Working with the warranty company was an extra layer of work but L.D. did a great job to ensure I received the best repair possible.
Very accommodating, good service, at least my alignment goes well done and even though I did not have an appointment they squeezed me in and got it done
Ive seen a 1954 Chevy Pick up and a 1940 Plymouth Coupe theyve done... Amazing!
Always incredibly timely, Transparent and helpful. Everything you need in a mechanic. I come here with any aches and pains my older car has, and I never have to worry about the quality of the work
Awesome quick service. I will always use LD because of the honesty.Very friendly staff.
LD is the only place to take your vehicle. Period
Messy no customer service and shelves are rarely stocked.
Awesome! These guys are on it! Especially with classics. Whole staff full of good people. Easy to work with and talk to
My wife called and explained to the guy that someone was wanting to charge us an arm and a leg to fix an issue on my truck, seemed to be empathetic and told us to bring it in so they can look at it and possibly help just to show up and find out that they charge $450 (4x more than the other place) just to look at it!!!! At least the dealership was putting that “looking” fee towards the repairs. Waste of my time. Definitely wouldn’t recommend but to each their own experiences. Just thought I’d share mine.
Spoke to victor here at LD, I had a1993 Honda accord lx (towed it in at 6pm) asked him if they can calibrated the cylinder heads. Absolutely- dropped off the keys Wednesday morning was out that same day.Jonas informed me about the outer tie rod(driver side) that needed to be replaced. I was aware of already. Got more parts coming in, but overall I was very pleased. I do my own work my vehicles but when I run into an issue internally issues Im definitely going back to LD. I wanna do a 2jz swap on my Honda but in the future. So Im looking forward for more services from them. - Diego Herrera
Great mechanics and descent prices. Theyve been my mechanics for 9 years and have never steered me wrong or tried to rip me off.
Can’t say enough about L&D. If you’re looking for an honest dependable place to take your vehicle definitely give them a call!
Ive been using LD automotive for years. I always have a pleasant experience and dont feel like they are taking advantage on pricing. Everyone has always been very kind and willing to explain anything I may have questions about. They also dont push repairs on you, they seem very honest about them, which is hard to find in automotive services
Finding an honest and reasonable mechanic is virtually unheard of. But the folks at LD always give the right advice even if saves me money. This is now the only place I go or will send anyone that asks.
Great service and honest evaluation of vehicle. All employees are courteous and professional.
Very Nice people who know what they are doing.
Always a great experience! Keep up the great work!
Jonus & Gabriel over at L.D. are awesome!!! I brought my vehicle in the morning around 8:00 am to have the front upper ball joints replaced on my 2007 Chevy Tahoe. After waiting on the vehicle for an hour they noticed I was sticking around to wait until the job was finished. Jonus decided to have my car expedited so I could be out of there by 12:00 noon. They have the best customer service out of anyone I have used outside of a dealership.
Honest and trustworthy. I have been a customer for over 2 years. Highly recommend LD.
They were able to diagnose within minutes how the dealership reconnected wires back on incorrectly after a recent repair. They could have easily took 2 hours for a full circuit inspection, but they were honest. Happy to have found a new place to go for vehicle service going forward.
LD Automotive was great. They fixed the issue, no hassle, were very professional, yet laid back and easy to work with. Will be taking our cars back there next time. Thanks guys!
Over priced services
Jonas is awesome!!! LD Automotive is the place to take your car for any repairs. They are honest and will not use deceitful tactics. Ive taken my car twice to them and both the times they did a fantastic job. A big shout out to JONAS!!!
What an absolute classy place. Easy to get to. Oil change went off without a hitch. Good customer service. No shenanigans. Honest. Great value. Need I say more?
Fantastic helpful staff. They had no problems answering all my questions. Clean modern auto repair shop.
Diagnosed my transmission and gave me good advice. Reasonable price and friendly staff.
Great Service
While everyone is nice and professional. We wont be returning. 1, they messed up on my husbands car and put the wrong tires on. They did credit us the difference and exchanged out the tires, but the timing and inconvenienced to us for work was a kill. 2, My AC. AFTER SPENDING over $1700 AND MANY MISTAKES MADE ON THEIR BEHALF. MY AC is not working after just 3 short days of having my car back. We will not be returning. Hopefully it was just a mistake on their behalf, but we arent willing to have any work done at this point
Amazing!!!! Affordable, professional and NEVER sells you more than you need. Their updated shop even makes it easy for parents to bring their kids if they need to wait. We have been using LD for years and have been extremely satisfied. Highly recommended!!!! ☝️
The people at L.D. Automotive are professional and provide clear communication. Recently had some significant A/C repairs which they worked on for a fair price and got turned around in less than 24 hours. Will be returning here for any auto needs!
This place is welcoming, friendly, clean and very reasonably priced. They dont talk down to you or use language you cant understand, but will explain everything to you in terms you understand. I highly recommend L.D. Automotive
Excellent work. The shop shoots straight with whats wrong with the vehicle. the shop backs this up with a national 3yr 36,000 mile warranty...I refer all others to this shop for their work ethics and Integrity
This is the best auto repair and oil change shop I have ever experienced. I cannot say enough good things about this place. The services are performed thoroughly and efficiently, the prices are reasonable, and everyone is so nice!
Awesome place, and awesome staff!! Thank you for all the work that y’all did on my car. I finally am able to drive my sexy car again without a doubt that it may blow up on me!! Thank you for such great customer services!!
Once again great service. This time I took my car there (prior were my two sons vehicles). They were prompt, courteous and fair price. Kudos to Gabriel!
Love this place! Theyre honest, wont try to overcharge you and they give amazing service! Ive been going the last 3 years and would recommend to everyone!
These guys are family to me. Ive been going to them since 11 and my folks have been going longer than that. They treat everyone like a best friend. They talk to the car owners respectfully not like they are some moron. They listen. More than once they have put my car on the rack so I could walk around and look underneath it. Jake, Aaron, and Jonas lead a great team down there. I cant wait to have a classic for them to work on.
Its nice to know a place I can trust for all my automotive needs is L.D. Automotive. I feel 100% confident that they will service my car as if it was their own, and unlike many other vehicle repair places, their waiting room is clean, inviting, and has a peaceful feel to it. I attribute that feel as well as their 5-star service to the fact that they are born-again believers and are serving God with excellence and honor.
I am a customer for life. I had Victor from LD Automotive look at my car and informed me what was wrong with it and was honest about the parts that I needed.I paid for my car to get inspected at Van Hyundai. They did not find anything wrong with my car besides my shocks, the service was horrible, the prices were outrageous, they changed the price on me without telling me, and they added additional fees to get my car inspected even after we agreed on a price.LD Automotive found parts that were going bad, even sent me pictures of what they found. They did not try to hide any fees for the work that was gonna get done.I am so glad I took my car here.
This is the place to go! Service is great. Knowledgeable staff, doesnt push unnecessary stuff at you! Just great. I travel from Melissa TX 40 minute drive just to come to this place!
I was needing an oil change super last minute, and Ive heard nothing but good things about LD Automotive. I called after lunch and asked if there was any way I could get in at 5, and they found a way. Very friendly staff, and they do amazing work. I look forward to continuing servicing my car here!
Trustworthy and priced fairly. Definitely NOT pushy!
Finally, a mechanic shop that knows what theyre doing! Customer service is on point. Best of all, theyre honest. I went in because my car was making a scratching noise when I accelerated. They spent the time to resolve it and didnt gauge me on prices at all. If youre looking for a RELIABLE and HONEST shop, this is the place. They are more than fair on what they charge as well. I will never visit another shop as long as this place is open.
I would highly recommend this auto shop. They are hard-working, HONEST mechanics and their only agenda is to get you and your vehicle safely back on the road. I have and will continue to recommend this outfit. Thank you to Meng and everyone else at the shop for such a thorough and comfortable experience in a field where I often feel overwhelmed.
I had several issues with my car so a friend of mine recommended that I go to LD. From the moment Gabriel picked up the phone he was courteous and friendly. They provided that was very reasonable and fair. My car was ready sooner than expected and worked perfectly. They informed of a few things that I may need to address in the future but wasn’t necessary to do at that moment. I’ve taken my car and my wife’s car several times since then and as always the service is great. I highly recommend LD Automotive.
Great shop, everyone is very professional and honest. Very reasonable prices for small and big jobs, definitely my go to place for our vehicles.
I took my car here after an infuriating experience with a replaced battery at a different auto shop. I had the battery replaced at previous auto repair shop about two months ago. I had car show same problems after 3 weeks so took it back to previous shop. After 3 weeks, a similar problem so I figured I would take it to what I have seen as best reviewed shop in Frisco. Jonas took a look at my car very quickly. I noticed while at the shop a positive feeling from all customers that interacted with them which is always a good sign. Jonas diagnosed the problem quickly. The battery terminals werent secured very tightly at all. I took it for granted since I would figure previous auto mechanic shop would take care of this for me so I didnt double-check the connections. I know this isnt the most complicated solution to a car problem, but I felt it necessary to review because of the quickness and courtesy I felt from the staff in general. I highly recommend taking your car here and I know I will be doing the same. Nothing but good things to say about this shop.
Great! Very knowledgeable, fast service, trustworthy! Highly recommend.
I took my three-year-old truck here and was told that my whole complete AC needed to be replaced for $2200 come to find out it was a part That I Could have got replaced for about 800 to 900. Spoke to a buddy of mine that used to work for this company and he told me that they are known for over selling what is needed. 6 months after replacing a complete air conditioner the AC in the truck does not work again.
Over the top in customer service. Very rare to find the warranty that is given with this company at other places. Makes it worth the minor drive from Allen. We take all of our cars and trucks there knowing we will not even have to use the warranty that they do offer. Anything can happen so having that warranty just gives you the reassurance that you need. Also knowing that they are high integrity, honest run company is just icing on the cake. Love the custom made center console that was also made by Loaded Dice so 2 in one makes it even better!! Repairs one day and then restoration done too!! Thanks for all the help Aaron and LD Automotive!!
Amazing service! Came in with a flat tire and in a hurry 😏 took care of it and had me on my way quickly 😍 will definitely be back for future services thanks guys!!
Great Service. Honesty may be their strength. If you are scared to take your car anywhere for service, go here.
I come to this shop routinely when something with my project G35 is beyond my pay grade. They did a great job replacing my lower control arms, battery, and terminals. Theyre very transparent and show you exactly what the parts and labor will cost. They will tell you exactly what your vehicle needs. Fair prices and quality work will make me a life time customer.
LD is the place to be. Faster than expected on the oil change especially after I added the state inspection I forgot about. I suggest calling for an appointment.
The best and most honest mechanics in town! I recommend them to everyone in my office.
They are so nice, honest, and quick! I had a minor repair and was in and out in 20 minutes. Will definitely be coming back here for future auto needs!
I was stranded because my car would not start. They came and rescued me immediately and did not even charge me for towing. My car was fixed the same day at a very reasonable price. I will definitely be back!
I’ve been to LD Automotive multiple times now, and can’t find a better place with unbeatable prices. Great staff, great atmosphere, quick service! Highly recommend!
My transmission was leaking, and these guys found a way to stop the leak and save the transmission.If I ever have any issues with any of my cars, this is the place I will take them to. Absolutely fantastic work.
Reliable,honest.
Fantastic service. Knowledgeable, honest, friendly crew. They try to save you money when they can. Will definitely be coming back for any repairs.
First experience warrants repeat business. But it doesnt pay to be the first ones there in the morning, nobody gets going in the shop until 8am.
I just moved to Texas a couple months ago. Anyways Im always skeptical of taking my car in. I decided to go for it since I dont have the time or tools to fix it. These guys were great. Very honest. They were able to determine what was wrong with my car and fix it. Great customer service! And their prices are very reasonable as well.
Needing several services for my 100K mile GLK 350, I did a lot of research before choosing L.D. Automotive. I was looking for reviews that indicated honesty, skillful service, and fair prices. Gabriel and the team at L.D. delivered that and more. Their communication was clear and timely, their recommendations made perfect sense and were low pressure, and they went above and beyond what they said they were going to do. Very refreshing experience. This is a quality, local, family-owned company that serves our community well. I will be recommending them highly for years to come.
Its nice to have an automotive repair shop that you can send your wife to and not worry about her being up sold on work or materials. And reasonable pricing is another plus. Their advice is informed and Ive never had to bring anything back for a second repair. Both of our cars are 03s and are running great.Thanks guys!
Great service. Integrity in action. Up-front estimates and pricing. My kind of shop. Best customer service around ... and youll find their team experienced and knowledgeable. And I love the integrity Ive witnessed while waiting for my vehicles. Watched them help two customers who came in -- even researching information online using their databases to find a special part and talking about how to put it on -- without any expectation or pressure for them to do the work. Also listened to their enthusiasm and appreciation for one gentlemans vintage car as they helped him -- love the heart of these guys!
Absolutely amazing work, customer service, and honest fair pricing. They don’t do what doesn’t need to be done! They give you options! Updates! All automotive business needs to be modeled after these guys! Won’t go anywhere else!
Always nice, dont feel like Im being pressured to get work done. They always give me all options on work that I need and future work I might need. I pass up alot of shops just to get to this one. Trustworthy shop is not on every corner.
Such friendly service! There was a mothers day special that paid for my oil change. I had a wonderful experience here.
Ive been meaning to write this review for a while now. These guys are by far one of the best in two categories: 1) Their customer service is fantastic. Theyve always been clear with us on expectations, they quote services before they complete them and their follow up is awesome. 2) We take both our vehicles to them for everything from inspections, tune ups, oil changes and scheduled maintenance. Theyre not only willing to work on just about any type of vehicle, their attention to detail is impeccable. In a world full of rushed service and no focus on customer service, its nice to find a family run business that continues to exceed our expectations.
I needed a front drive axle replaced and an alignment on my Altima. I called an made an appointment for the next day. I am new in town so I checked their reviews on Angies List and Google. They have many good reviews and this will be another good review. They fixed my car the day of the appointment, they have competitive prices, and are very courteous and professional. I will use them again. They also checked another issue on the car for a small extra charge. This auto repair shop is good, I recommend them.
Excellent service, friendly people, knowledgeable about all makes and models. They solve problems that stump other mechanics.
Kelly was awesome! Had mechanical AND body work done on my Audi. Great job in both. Really honest. He could have made more money by telling me I needed a part that I actually didnt need. Saved me money and did a great job.
Honest staff, work was completed before the estimated time....and the quality of the work CAN NOT be beat! I would definitely recommend L.D. Automotive for all of your vehicles mechanical needs.
My car needed a brake job before a road trip. It was a short notice but L.D. Auto got it done before closing. This shop also refinished my rotors instead of making me buy new ones. Communication was superb. They called to tell me that my oil also needed a change. This will be the only shop that I will use from now on.
My son took a road trip from Colorado to Dallas and while there his car started acting up. My sister did a search on Yelp and found LD to have high ratings. They got the car right in the next day and didnt worry about it being a Subaru! Thought it was fixed, so I left, but it was still acting up, so they had me bring it right back and stayed persistent until it was completely fixed. They worked with me on cost as they knew I was from out of town and this was an unexpected expense. I sat in their shop almost all day and they were kind, courteous and persistent. John said, I will figure out whats wrong! And he did! Cant thank you all enough! To John, Jonas, Derek and the crew. Thank you so much for sticking with it and putting my mind at ease about my son driving back to Colorado with his friends. When I gave him the car back. He said he never knew that it could run so well. He thought it was like new! Great job!
The service is beyond exceptional and the customer service, is one for the books. They fixed and diagnosed, my issue not only in fast matter but an accurate one as well. They pin-pointed the problem, properly! The prices are reasonable and they stand behind there work.I would definitely recommend anyone to LD Automotive!Later in the week as I had a issue with my car and I brought it back, they figured out the source of the issue which happen to be minor and inexpensive!
Rude sales person
LD Automotive is great at solving any issue and correcting any problems you may have. Aaron Weaver has a long-standing high ethical, honest and extreme integrity in all business dealings. This is the exact thing that is so hard to find in automotive repair and rehab these days!! This leads to why you are a great owner!!
Great, honest service on our car. They investigated the problem we were having, discovered it was an issue that would be covered by our manufacturers warranty and even called the dealership to verify the warranty coverage. They didnt charge us for the service, either! We will definitely be back for future service on our vehicles.
They treated me like part of the family.I had a setting wrong, they quickly found the issue, corrected it and sent me on my way.
I use LDA for all my automobile repair issues. Honest and reliable. Recently, a part that they replaced went bad again, and they replaced it at no cost to me. I love these guys.
I trust no other with my cars. Classics to modern vehicles, they repair all. Exceedingly thorough and properly priced. This is my go to repair shop!
Jonas always takes great care of me! I have made the mistake letting others work on my truck and it bites me in the butt every time! Going forward only LD Automotive work on my cars!
Amazing phone communication. Took 2 min and they were able to get me a quote, and appointment date and time on a part I wanted installed. Great people and service.
One of the most reliable car shops in town. Theyll fix the problem and you wont have to fix it again. Thats what you want. Great service.
Great service great prices
Fast great service in and out in less then 1 hr
WAS my go-to automotive shop. HIDDEN FEES!! No up-front communication or indication about charges. This place changed from a customer centric shop to a business that is becoming OVER-PRICED and is UNDERHANDED. I would highly recommend you NEVER USE ld automotive for any type of repair.
These guys are great. I have an old Ramcharger I bring here and they always do a good job. Prices are very fair.
Fast response, quick service and cost efficient. I had suspension changed and they took care of it quickly and saved me money compared to the dealership or other service providers within the Frisco area. I definitely recommend L.D. Automotive.
The only guys to touch my truck! I cant get a decent oil change anywhere else without people trying to rip off the dumb girl. These guys do a great job at the diagnosis, have true techs who know what theyre doing, talk in normal terms I can understand, stand behind their work, and have a more than fair price!
Got my oil change in an efficient and timely manner